We’ve all either heard or have been part of the conversations about business continuity and operational resilience. What’s the difference? I think today’s guest has it figured out. Hello everyone, welcome to episode 66 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by BCI Europe’s Continuity and Resilience Consultant of the year David Ferbrache. This is a full circle conversation. We start by talking about cyberattacks, but the focus is on the need to build cyber response into our business continuity strategies. Then we expand our conversation to talk about Operational Resilience and David sheds some light on Intolerable Harm, the end-to-end view and the key dependencies we have in order to operate. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

When we think about resilience and business continuity, most of us tend to think about the Private Sector. Corporate enterprise, small business. But does resilience look any different in the public sector? Hello everyone, welcome to episode 65 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by 2022 winner of the BCI Europe Award for Continuity & Resilience Public Professional  – Juliana Richardson. Juliana is unique among my guests for two reasons. First, she got into the resilience industry INTENTIONALLY. 2nd – she focuses exclusively on public sector work. Juliana and I talk about how working in public sector is a little different than what those of us in private sector face – but you might be surprised to learn that there are a lot of similarities. I think you’ll find this an interesting conversation.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Recently I posted a poll on LinkedIn asking people how much attention they pay to the BCI Competency Framework. Over half of those who responded said they either didn’t use it or didn’t know what it was. Hello everyone, welcome to episode 64 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by a shining star in the continuity and resilience industry Susie Ansary Susie and I talk about her fantastic session in London at BCI World and something that surprised her about resource usage during her workshop. We talk about the importance of the BCI Competency Framework and the benefits of self-assessment. Susie talks about using the framework to build strengths that will make you more effective as a resilience professional and explains that the competency framework isn’t something you should think about only when you want to get to that next BCI membership level.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

On this podcast we cover everything from operational resilience to personal trauma. But something I’ve never covered before is the concept of having a trauma informed crisis lead. Not familiar with the term? Fortunately, today’s guest knows all about it. Hello everyone, welcome to episode 63 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by trauma response specialist Treena Reilkoff. Treena explains what it means to be trauma informed and what we should be expecting from our crisis leaders and what leaders should be looking for in their people during an incident. We’ll talk about trauma triggers and how scripting your own response can be a helpful tool when navigating a crisis – and how scripting can help children cope with traumatic events. And near the end, Treena tells a fascinating story of how she dealt with a bully who pointed a gun at her son’s head. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

2022 is a bucket list year for me. In July, I got to go whale watching off the coast of Newfoundland. And in November I was able to travel to London, eat some sticky toffee pudding and speak live at BCI World Hello everyone, welcome to episode 62 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by well…a lot of pretty interesting people. I interviewed speakers at BCI World Hybrid 2022 in London. Join me as we hear from BCI Board Chair Chris Horne, speakers Charlie Maclean-Bristol, Sarah Garrington, Susie Ansary, Stella Nunn, Kate Needham-Bennett, Liz Royle, Marie-Helene Primeau and Alex Fullick. And I’ll explain how Fortnite feels a lot like a business continuity program. Let’s get right to it. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

A lot of my guests have one particular thing in common. They didn’t seek out our profession. Today’s guest can thank a persistent recruiter and a hiring manager who was something in her that she didn’t see in herself. Hello everyone, welcome to episode 61 - as the Resilience Think Tank presents the Resilient Journey podcast!  Today I’m joined by someone who relies heavily on networking to build a village of people to support those around her. Nicole Scott is my guest. Listen as Nicole and I talk about how her background as a military spouse prepared her for being a successful business continuity and resilience professional. We’ll talk about her career coaching, networking and a project that is near and dear to her heart. Nicole lives by the motto “Adapt and Overcome” and we’ll explore what that means. You could even say this episode is “Devine” – and you’ll find out why after this from Lisa. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Devine Direction (devine-direction.com)   Special thanks to Bensound for the music.  

Up until now, the coolest thing that has ever happened on The Resilient Journey podcast is my smooth jazz opening. That’s about to change as I’m joined by one smooth cat. Jim Preen is my guest today. Hello everyone, welcome to episode 60 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by independent crisis communications consultant and former ABC news reporter Jim Preen. Listen as Jim and I talk about the current state of affairs in the UK (is the world really laughing at London?), poor communications from leaders, how to be effective when running crisis management exercises, the value of playbooks vs. plans and best practices when hosting a webinar or large online meeting. Jim shares some details of his battle with prostate cancer and whatever you do, stick around to the end for a special treat. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Are you willing to be vulnerable? Are you able to open up and talk about things that are troubling you? Are you willing to listen to those around you to help someone lighten their load? Both of these things help us to be more resilient. Hello everyone, welcome to episode 59 - as the Resilience Think Tank presents the Resilient Journey podcast!  I’m joined by Andrew Owlett, security leader and career coach – and today we’re exploring how Andrew is navigating his resilient journey while dealing with PTSD. Listen as Andrew and I talk about being vulnerable and how it can help you be a better leader, what to listen for to identify when someone else is struggling and why checking in with those around you is so important. It’s a good reminder that when it comes to those around you at work, you never really know what someone else is going through. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

October is cybersecurity awareness month. As a resilience professional, you need to understand what’s going on behind the scenes of a ransomware attack, and we’ve got the right guest for you. Hello everyone, welcome to episode 58 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by Supervisory Special Agent Ken Schmutz from the FBI Cyber Task Force. Listen as Agent Schmutz walks us through the various stages of a ransomware attack, shares his views about the importance of having a response plan in place, gives insight into what you can expect when you engage law enforcement, and he provides us with the FBI’s official recommendation about whether or not you should pay a ransom.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

As the world begins to crawl out from under the rock that was the COVID-19 pandemic, people are gathering again at conferences. Today, we get a recap of one of the biggest Resilience themed conferences in North America – DRJ Fall 2022. Hello everyone, welcome to episode 56 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by two co-founders and managing partners of the Resilience Think Tank, and presenters at DRJ Fall 2022 – Lisa Jones and James Green. This week Lisa, James and I talk about the importance of networking at conferences – even if you’re not comfortable with mingling. I get James and Lisa to talk about their favorite speakers and share a little from their presentation about finding the next generation of resilience professionals. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.