
The Resilient Journey
It’s my goal to explore some of the biggest issues facing organizations today and chat with industry leaders about ways we can all be more resilient.
Latest episodes

Nov 4, 2024 • 31min
Episode 158 - First...No BIAs...Now No Business Continuity Plans? ~ Mark Armour
This week’s guest calls himself a thorn in the side of the resilience industry. He doesn’t believe in documented plans, leveraging Mike Tyson’s quote – “Everybody has a plan until you get punched in the face.” Simply put, heeees baaaack!
Hello everyone and welcome to episode 158 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week, resilience antagonist Mark Armour joins the podcast to talk about how to prepare and empower organizations without using documented business continuity plans. He believes organizations can have a great deal of capability without a plan. For him, our industry focuses too much on documentation and not enough on capability.
Mark and Mark talk about the difference between plans and planning. And they discuss the difference between capability and compliance.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Oct 28, 2024 • 32min
Episode 157: 2024 Hurricane Season, Climate Change in Action with Staci Saint-Preux
The last several weeks of the 2024 hurricane season have been devastating for many in Florida and Georgia. Hurricanes Helene and Milton have seemingly popped up out of nowhere, leaving destruction in their wake.
Hello everyone and welcome to episode 157 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week, we’re happy to be joined once again by meteorologist Staci Saint-Preux who talks about the 2024 hurricane season. Did it meet expectations? How can powerful storms like Helene and Milton form quickly and still be so powerful? She reminds us why it’s so important to listen to weather experts when bad weather is approaching.
She provides some advice to those responsible for business continuity and crisis management when it comes to weather related events.
And, Staci explains what Storm-Geo is all about.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Oct 20, 2024 • 33min
Episode 156 - Leading with Resilience - Terence Clarke
If you are responsible for coaching your executives, this week’s guest tells us a secret. People don’t “need” coaching, they have to “want coaching”. And he tells us that past experiences with crises, can prepare our leaders to be more resilient.
Hello everyone and welcome to episode 156 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week, we’re pleased to be joined by Terence Clarke a transformational executive coach and cross-cultural leadership expert. This week, Terence shares his insights on resilient leadership. Including how we need to be prepared so that we can respond to a crisis, rather than react. Terence talks about his Triple A approach to understanding how to be effective when working in a different culture. And he reminds us that just because something is different, doesn’t mean it’s wrong.
And, Mark let’s Terence get away with something he said he would never allow. Listen to the end to find out.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Oct 14, 2024 • 33min
Episode 155 - Roll up Your Sleeves, We've Been Hacked! - Regina Phelps
When two senior crisis management consultants collaborate on a response plan, it starts out a little more basic than you’d think – like establishing who’s in charge of the crisis and the skillset of that leader. And that kicks off an amazing conversation.
Hello everyone and welcome to episode 155 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week, Mark is joined by friend of the podcast Regina Phelps and the plan was….these two would walk through their crisis management approach to a cyberattack. That didn’t exactly happen. I mean, they talked about it. But really…it turned into an insightful conversation about building your crisis management team, and how to identify who works on what.
Regina shares some incredible tips on knowing what to focus on and how team members can actually build their own checklist. And it’s probably very different than what you’ve been doing.
And…Regina uses her walk up music to share some words of encouragement.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Oct 7, 2024 • 31min
Episode 154 - The Bad Guys Are Targeting You: Michael Perdunn (Cybersecurity Awareness Month)
This is the 20th year of National Cybersecurity Awareness Month! While technology has changed in the last two decades, the threat and impact of cybercriminals has not gone away. If you don’t think a cyberattack can happen to you – think again.
Hello everyone and welcome to episode 154 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week Mark is joined by cybersecurity thought leader Michael Perdunn.
Michael and Mark discuss society’s desensitization to news of a data breach and how organizations cannot afford to take that same approach.
Michael gives some expert advice on how to provide better phishing training.
And they do a deep dive into a real-life and very scary extortion email. Michael explains how the bad actors make them look so real.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Sep 30, 2024 • 31min
Episode 153 - Stop Sleep-walking Through Resilience with Sheena Downey
How much does your background play a part in how you approach your work in resilience? Do the personal experiences and traumas that we’ve overcome, lay the foundation for future attitudes? This week’s guest thinks so, and so do we.
Hello everyone and welcome to episode 153 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week Mark is joined by Sheena Downey, CEO and Founder of Worldwide Resilience. Sheena is based in Australia and has the slogan “prepare today and protect tomorrow”. She tells us that her experience with domestic family violence and work in male dominated industries, definitely laid the foundation for her to become a leader in resilience. In fact she calls herself a “pink princess in steel toed boots.”
Sheena uses her background and skills to encourage us all to stop sleep-walking through resilience.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Sep 23, 2024 • 32min
Epsiode 152 - The Top Ten Walk Up Songs of the Resilient Journey - Part 2
In sports, the ‘greatest of all time’ is referred to as the GOAT. It’s a good acronym. Clean, easy to say. On the resilient journey – we are counting down the greatest walk-up songs of all time. And…well…GWUSOAT is just a terrible acronym.
Hello everyone and welcome to episode 152 of the Resilient Journey podcast, presented by the Resilience Think Tank.
Each week Mark asks our guest to name a song that they would have played as they walk to the podium to speak. This week, is part 2 of our countdown, revealing the top five best walk-up songs selected by our guests.
We also share insightful comments from the guests who selected the songs: Staci Sant Preux, Shane Mathew, Michael Crooymans, Vince Davis and Chris Platt.
So…without further adieu – here’s the top five.

Sep 16, 2024 • 28min
Episode 151 - The Top Ten Walk Up Songs of the Resilient Journey - Part 1
If you’re a fan of the Resilient Journey, you know that our most popular question is this: If you could pick a song to be played as you are walking to the podium to speak, what song would you pick and why?
Hello everyone and welcome to episode 151 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we begin our countdown of the top ten best walk-up songs selected by our guests.
What’s the criteria? First, it has to be a GREAT song – that’s an absolute MUST. AND… it needs to fit in with the overall message that the guest conveys during their episode.
This week we’ll share songs ten through six and a few honorable mentions.
If you like music and resilience, this episode is for you.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Sep 9, 2024 • 29min
Episode 150 - Misinformation, Disinformation & Resilience with Lindley Gooden (Part 2)
Do you believe we landed on the moon? Was the 2020 election stolen? Is the earth really flat? Did aliens come down and tidy up Lindley Gooden’s garden? People believe different things. But rather than fight, our guest says it’s time for reconciliation.
Hello everyone and welcome to episode 150 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week, we continue our conversation with Lindley Gooden, founder of Greenscreen and author of a new book called The Future of Truth.
Lindley and Mark talk about social media’s involvement in the spread of mis and disinformation and how organizations should combat misinformation.
Lindley gives us tips to help us identify if what we believe is actually just a conspiracy theory and offers advice on how to respond to people who believe them.
And he identifies the real concern of disinformation – that it does harm. And the recent events in the UK are proof.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Sep 2, 2024 • 32min
Episode 149 - Misinformation, Disinformation & Resilience with Lindley Gooden (Part 1)
Lindley Gooden, founder of Greenscreen and author of 'The Future of Truth', delves into the intricacies of misinformation and disinformation, highlighting their psychological impact during health crises like COVID-19. He emphasizes the importance of storytelling and discernment in a world flooded with information. Lindley also addresses the innate human reactions to fear-inducing narratives and warns against the perils of confirmation bias and echo chambers. Join him for insights into navigating the complex landscape of truth today.