The Resilient Journey

If you’re a fan of the Resilient Journey, you know that our most popular question is this: If you could pick a song to be played as you are walking to the podium to speak, what song would you pick and why? Hello everyone and welcome to episode 151 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we begin our countdown of the top ten best walk-up songs selected by our guests.  What’s the criteria? First, it has to be a GREAT song – that’s an absolute MUST. AND… it needs to fit in with the overall message that the guest conveys during their episode. This week we’ll share songs ten through six and a few honorable mentions. If you like music and resilience, this episode is for you.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Do you believe we landed on the moon? Was the 2020 election stolen? Is the earth really flat? Did aliens come down and tidy up Lindley Gooden’s garden? People believe different things. But rather than fight, our guest says it’s time for reconciliation. Hello everyone and welcome to episode 150 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, we continue our conversation with Lindley Gooden, founder of Greenscreen and author of a new book called The Future of Truth. Lindley and Mark talk about social media’s involvement in the spread of mis and disinformation and how organizations should combat misinformation. Lindley gives us tips to help us identify if what we believe is actually just a conspiracy theory and offers advice on how to respond to people who believe them. And he identifies the real concern of disinformation – that it does harm. And the recent events in the UK are proof.     Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.  

Lindley Gooden, founder of Greenscreen and author of 'The Future of Truth', delves into the intricacies of misinformation and disinformation, highlighting their psychological impact during health crises like COVID-19. He emphasizes the importance of storytelling and discernment in a world flooded with information. Lindley also addresses the innate human reactions to fear-inducing narratives and warns against the perils of confirmation bias and echo chambers. Join him for insights into navigating the complex landscape of truth today.

The Resilient Journey is here to help resilience professionals learn more about adjacent disciplines. Last week Mads Paerregaard shared important details about physical security. This week, we dive into the world of crisis communications. Hello everyone and welcome to episode 148 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, Mark welcomes Stephanie Craig, the President of Kith – a crisis management consulting firm that helps clients prepare for, manage, and navigate high-profile crises. Stephanie explains that when it comes to crisis communications, the goal is to always protect reputations. She and Mark talk about the who, what and how of crisis communications, the importance of knowing your stakeholders and the value of pre-drafted templates. Stephanie explains why trust and clarity are critical to effective communications. Let’s find out why.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.  

From time to time, we all struggle with aspects of our job that are less familiar to us. You may have worked in the resilience industry for a number of years, but never had reason to focus on an adjacent discipline. The Resilient Journey is here to help. Hello everyone and welcome to episode 147 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, Mark welcomes Mads Paerregaard, CEO of Human Risks.  Mads and Mark are talking about physical security risk and the natural connection it has with resilience. They talk about the value of understanding the business and communicating in clear business language. Mads says that by understanding the criticality of specific facilities, we can establish appropriate security measures and resilience strategies. And…Mads give advice to resilience professionals who don’t have a lot of experience with physical security.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Diversity, equity and inclusion has been all over the news recently. In fact, DEI is everywhere – from the corporate boardroom to the political arena. This week’s guest knows a thing or two about diversity and she says “DEI is going to win!” Hello everyone and welcome to episode 146 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week, Mark welcomes guest co-host Lisa Jones. Lisa and Mark are joined by Dee C. Marshall, CEO and Managing Partner of Diverse and Engaged.  In this important episode Dee explains that we are experiencing what she calls “DEI 4.0” and tells us what’s going on with DEI globally. Lisa asks if organizations rushed to implement DEI and what’s the reason for the recent change in direction. They discuss American privilege and if American culture really cares about the well-being of its people.     Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Gilda Radner said “Life is about not knowing, having to change, taking the moment and making the best of it without knowing what’s going to happen next.”  Change is inevitable. So we asked today’s guest how to deal with change and she said:  Get Over It. Hello everyone and welcome to episode 145 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are joined by professional motivational speaker and fire ball – Anne Bonney. Anne and Mark walk through the 5 Ps of Navigating Change. Anne encourages us to dance in the discomfort zone, focus on what we can control – and how to know when to Punch It Margaret! They talk about that inner voice of doubt and Anne explains that often, the last mile is the hardest. And find out what Anne means when she tells us what is “huglier importer” than offering help to someone.   Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.  

In this episode, Erik Endress, CEO of On Scene Technologies and seasoned first responder, shares his unique insights on business continuity. He highlights the often-overlooked need for effective communication in emergencies. Erik emphasizes the importance of the Run, Hide, Fight strategy and how to ensure personnel safety during evacuations. The discussion also dives into the challenges first responders face in hybrid work environments and the critical role of established plans for navigating workplace emergencies.

In episode 99 of this podcast, Mark Armour joined us to talk about Adaptive Business Continuity. During our conversation Mark said that he doesn’t like the BIA, plans or documentation. Well…..today’s guest has a different point of view. Hello everyone and welcome to episode 143 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we are going to Newfoundland as we’re joined by Garth Tucker, a Director of Business Continuity with over 20 years of experience. In addition to talking about getting Screeched In, Come From Aways and cod kissing, Garth explains that without BIA data, we can’t do effective plans. And without plans, people panic. He provides us with tips and tricks for a better BIA – including how to improve your process, what data to collect and how to effectively use that data.

Chloe Demrovsky, a leading figure in the resilience industry, shares her insights on integrating soft skills like active listening with business functions such as sales and customer service. She discusses the increasing importance of resilience as disruptions continue to arise in 2024. Chloe emphasizes the need for clear, approachable messaging to secure executive buy-in, and highlights how collaboration across departments can enhance organizational resilience. Her perspective on fostering meaningful connections through effective communication adds depth to the conversation.