The IT world has many talented innovators, but they often work with outdated or overly complex software systems. Kit Colbert, the Chief Technology Officer at VMware, asserts that the virtualization company is helping set the table for these developers to flourish. Tune in to hear Kit explain how the synergistic relationship between VMware and its customers creates an “ecosystem” of innovation.Mention:“Top Data Security Trends for 2022” (Salesforce research report)Tune in to learn:What VMware does (05:47) What Kit has seen as effective practices to oversee various technologies (12:43) What Kit is excited about in the VM industry (24:18) About Kit’s experience with vMotion (38:45) IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Is it the concept or the process that truly sets great companies apart from the rest? Borya Shakhnovich, the CEO of the workflow automation company airSlate, suggests that entrepreneurs are better served improving on an imperfect idea rather than trying to create the perfect one. Tune in to hear about the “kaizen” approach that airSlate takes toward innovation.Tune in to learn:About airSlate (04:15)About the “kaizen” approach to building software at airSlate (19:13)How Borya measures success at airSlate (24:05) About Borya’s leadership style (28:54) IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Is telemedicine the future for reproductive healthcare? Carrie SiuButt, CEO of SimpleHealth, suggests that increased virtual reproductive healthcare will enhance traditional approaches to care. Listen in to learn how Carrie’s personal health journey has also guided her career path.Tune in to learn:(00:38) SimpleHealth's mission, including using data to offer dynamic healthcare(16:37) How differing state telehealth regulations are a challenge (19:45) About the future of telemedicine for reproductive healthcare  (21:37) How to build the right team for success  Mentions:“Blink: The Power of Thinking Without Thinking” by Malcolm GladwellIT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Even if everyone could easily develop their own applications, would that really be a good thing? Mike Fitzmaurice, Chief Evangelist & VP-North America of WEBCON, points out that low-code solutions, like those offered by WEBCON, work well in experienced hands. Tune in to hear Mike’s myth-busting takes on low-code and no-code solutions and what he sees as the realistic promise of these sorts of development tools.Tune in to learn:The distinction between low-code and no-code tools (05:40)Why Mike believes ‘citizen development” needs guardrails (09:24) How low-code tools help developers move more quickly (14:01) How companies can use low-code tools successfully (30:33) Mentions:"WEBCON 2022 Predictions: The year of low-code and development shakeups" (VMblog.com article, written by Fitzmaurice)"4 Common Reasons Low-Code projects Fail"  (InformationWeek article by Fitzmaurice)“Seven Trends Reshaping IT” (Salesforce report)About the Guest:BIO: “Responsible for developing WEBCON’s North American presence, evangelizing its Business Process Suite, and advocating overall best practices in workflow and business process automation, digital transformation, and citizen-assisted development. Fathered SharePoint evangelism at Microsoft, and was a critical part of growing it from an internal startup to an enterprise mainstay. Frequent and sought-after speaker at industry conferences, webinars, and symposia. Key force multiplier for others' work in marketing, competitive sales, partner relations, and engineering.”IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

The increasing complexity of software systems has made it challenging for service providers to maximize efficiency and reduce technical debt. Marcin Kurc, the Co-founder and CEO of Nobl9, claims that these companies can find help in the burgeoning market of SLOs (service-level objectives). Tune in to hear the software innovator explain why SLOs are saving service providers precious resources and helping them maintain customer satisfaction.Definitions: five 9s: “The five-9s term indicates how many ‘9’s there are in the uptime calculation. For example, saying something is up (and available) 99.99% of the time would be four nines. Five nines mean something is available 99.999% of the time or it only has downtime of 5.26 minutes per year.” (404 Tech Support article by Jason, 05/10/2012) SLA (service-level agreement): “A service-level agreement (SLA) defines the level of service you expect from a vendor, laying out the metrics by which service is measured, as well as remedies or penalties should agreed-on service levels not be achieved. It is a critical component of any technology vendor contract.” (CIO Article by Stephanie Overby and Lynn Greiner and Lauren Gibbons Paul, 07/05/17)SLO (service-level objective): “Within service-level agreements (SLAs), SLOs are the objectives that must be achieved — for each service activity, function and process — to provide the best opportunity for service recipient success.” (Gartner glossary)SRE (site reliability engineering): “SRE leverages operations data and software engineering to automate IT operations tasks, and to accelerate software delivery while minimizing IT risk.” (IBM Cloud Education, 11/12/20)Tune in to learn:About Nobl9 and how it was founded (04:23) About service-level objectives (SLOs) (06:33) What the market demand is for SLOs (23:47)Marcin’s advice for startup founders (33:42)IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

The rapid advancements in camera and data storage technologies serve humanity more than simply feeding us our favorite entertainment in higher definition. To wrap up our communications series, Fredrik Nilsson, VP of the Americas for Axis Communications, stops by the show to illustrate a multitude of ways the company’s software and cameras are making the world a safer place. From detecting fires to locating the perpetrators of crimes, Axis’ technology brings their customers a greater degree of speed and precision while cutting costs.Tune in for Fredrik's explanation about how automation is enhancing the future of security.Tune in to learn:About the tech behind network security on IP-based cameras (08:04)How Axis cameras can prevent forest fires (15:22)How evolving technology is driving security costs down (25:44)How automation at Axis is reducing costs in the security industry (35:00)Mention:"Surveillance Cameras Help in Stamping Out Wildfires"This episode is a special part of our technology in communications series. Check out our episodes with: Phenix Real Time Solutions https://youtu.be/c0-97798P4UComcast https://www.youtube.com/watch?v=f6Judy2YqtEZayo Group https://youtu.be/Vu080hl_CmQAxis Communications https://youtu.be/CuyfwpQjOsIIT Visionaries is powered by Salesforce Platform. If this episode makes you want to go deeper into the data security world, check out Salesforce.com/datasecurity and download the IT Guide to Data Security and Governance to learn how to protect your customer data with Salesforce Security Portfolio.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Think for a minute about the millions of photos, messages, and videos flying around the world every second. Behind all of that data lies a company like Zayo Group, which provides communications infrastructure. At the helm of reducing latency, securing data, and driving innovation is EVP and CIO, Ginna Raahauge. Tune in as she brings her 28 years of experience as a CIO and CTO to this insightful conversation.Tune in to learn:What is on the horizon for low latency data-center connectivity (04:41)What CIOs really want (08:47)How to adapt to increasing consumption and demand (20:34)How Ginna continues to drive innovation at Zayo (21:32)How to power digital twin experiences and how to growing demand in multiple verticles (29:25)The unplanned evolution of Ginna’s career in tech (34:32)Mentions:Marketing Trends Episode with Zayo Group’s SVP & CMO Kimberly Storin: Using ABM as a Driver for Business GrowthThis episode is a special part of our technology in communications series. Check out our episodes with: Phenix Real Time Solutions https://youtu.be/c0-97798P4UComcast https://www.youtube.com/watch?v=f6Judy2YqtEZayo Group https://youtu.be/Vu080hl_CmQAxis Communications https://youtu.be/CuyfwpQjOsIIT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

In the communications world, it doesn't get much bigger than Comcast. With three massive arms of the business, including NBC Universal, Comcast Cable, and Sky, Comcast touches millions of customers every day. As Comcast's EVP, CTO, and CIO, Rick Rioboli is responsible for providing excellent customer service, innovating future technologies, and curating the next generation of technical professionals. Learn more about his servant leadership style and the aggressive way Comcast is training current and future technologists that keep Comcast on the cutting edge of all they do.Also, check out the rest of our communications series featuring companies covering a broad spectrum of connectivity, latency, networking, and surveillance with leaders from Zayo, Phenix Real Time Solutions, and Axis Communications.Tune in to learn:How Comcast is shifting from using AI on products to also on the business end (10:27)About Comcast’s 10G service (12:59)How the future of customer service is personalized and proactive (19:00)About the flywheel of good company culture (24:33)How to develop world-class tech talent (27:36)What’s one of the craziest IT problems Rick has ever solved (39:07)Mentions:"Raising the Stakes at Comcast with CIO Rick Rioboli"(First episode of IT Visionaries)Comcast 10G Comcast Grows to CodeThis episode is a special part of our technology in communications series. Check out our episodes with: Phenix Real Time Solutions https://youtu.be/c0-97798P4UComcast https://www.youtube.com/watch?v=f6Judy2YqtEZayo Group https://youtu.be/Vu080hl_CmQAxis Communications https://youtu.be/CuyfwpQjOsIIT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

What is more annoying than watching the big game, texting your friends about it, and then realizing they’re ahead of you by 30 seconds? More than just being annoying, latency actually prevents certain business transactions, like remote-betting or live virtual voting, from occurring. As an avid sports fan and former NHL Board of Governors member Roy Reichbach, CEO of Phenix Real Time Solutions, immediately saw the massive potential for this company. Learn more about how the future for Phenix includes unlocking incredible experiences in the metaverse, as wild as you can imagine, including dancing on stage with Kanye. This is a special part of our Communications Series on #ITVisionaries. Tune in to learn more in this series about the frontier of connectivity, streaming, and communications from experts and executives at companies including Comcast, Zayo, and Axis Communications! Tune in to learn:How Phenix is solving latency issues in video streaming (04:45)What re-analyzing and seeking to improve WebRTC looked like (09:23)How Phenix is built to handle the wide range of video quality, up to 16K (14:02 )How Roy became  involved with Phenix (24:29)That Phenix has the speed to be able to run real-time virtual auctions with in-person bidders (29:24)How Phenix is keeping up with the aggressive pace of innovation (32:56)This episode is a special part of our technology in communications series. Check out our episodes with: Phenix Real Time Solutions https://youtu.be/c0-97798P4UComcast https://www.youtube.com/watch?v=f6Judy2YqtEZayo Group https://youtu.be/Vu080hl_CmQAxis Communications https://youtu.be/CuyfwpQjOsIIT Visionaries is brought to you by Salesforce Platform. Did you know, streaming now on Salesforce+ you can watch “Legends of Low Code”? In this series three teams of Trailblazers race to build the best low-code app. Check this out... Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Hyper-scale security detection and response master Dave “Merk” Merkel, the Co-founder and CEO of Expel, is a self-proclaimed “security-nerd.” Merk explains that staying ahead of the hackers and ransomware requires a multi-pronged strategy, including an informed C-suite, intelligent technologists, and excellent tech. Tune in to learn from Merk how every password and multi-factor authentication (MFA) matters and helps to keep you and your information safe from attackers.Tune in to learn:More about what Merk calls the “accessible boogieman”: ransomware (06:43)Merk’s thoughts on the “Top Data Security Trends for 2022” findings (11:30) How to  help people utilize the security measures already in place (15:43) Why there is hope; it’s not all doom and gloom in the security industry (23:09) Why all leadership in the C-suite needs to understand what good security looks like (25:22)  Mentions:Top Data Security Trends for 2022IT Visionaries is brought to you by Salesforce Platform. Did you know, streaming now on Salesforce+ you can watch “Legends of Low Code”? In this series three teams of Trailblazers race to build the best low-code app for one of California's largest non-profits, Pacific Clinics. Check this out. https://www.salesforce.com/resources/videos/legends-of-low-code/   Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.