IT Visionaries

For many people, the process of buying and selling a home will undoubtedly be the most difficult decisions they will make in their lifetime. Is the price you’re paying for your home fair? Is the price you’re selling your home for an adequate sale price? For a long time, realtors have been oracles with the answers to those questions, but times are changing. Today, Opendoor, a data-driven real estate start-up, is putting data to work to answer those questions for you.“Opendoor from a technical perspective, is the hands down single most fascinating technical challenge I've ever come across. If you look at the questions that we have to answer, they're just fascinating and you have to answer them in the right ways. Otherwise they just don't really work. You think about the prediction problem, you think about the optimization, probably you think about the portfolio optimization problem. There's so many different pieces to the problem and you just have to do it.” Kushal Chakrabarti is the VP of Research and Data Science at Opendoor, a company that is reimagining the way homes are bought and sold by moving the process online and empowering buyers and sellers to make informed decisions by taking an algorithmic approach and removing the ambiguous nature of the home buying process. On this episode of IT Visionaries, Kushal explains some of the processes Opendoor uses to help make home offers, including the importance of clean and trustworthy data. Plus, Kushal opens up on his personal journey, including how he got into data science and some of the trends he sees in the A.I. and machine learning space.Main TakeawaysThis is Trendy: There are two popular trends happening in A.I. and machine learning. The first is the democratization of tools, which in return is making it easier for data scientists to quickly test and measure their models. The second is the abundance of third party data that is readily available, which is making it more difficult for data scientists to know which data they are getting is trustworthy data, and which is not.Trust in Numbers: All great algorithms start with great data, but having a high fidelity of data is one of the key differentiators for any high-performing model. When you’re mixing first-party data with third-party data, be intentional about how you create strategic data models that fit your business. Asking the Right Questions: As a data scientist you must be asking the right questions otherwise, your models will have a tendency bias introduced to them. When models have bias, you might get an answer that is close to your hypothesis, but it won’t be the correct answer.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Are cyberattacks becoming more sophisticated, more frequent? Do people even care anymore? Do businesses care anymore? As these threats rise in frequency and the monetary damage continues to increase, why aren’t businesses taking the necessary steps to protect their systems, data, and customers? Anthony Johnson is the Managing Partner and CISO of DelveRisk and during a roundtable discussion with Rohit Parchuri, an industry veteran and security advisor, Johnson spoke at length about the threat cybersecurity poses today.“Cyber can be fully catastrophic to a company. A big enough cyber event could delete the backups, could delete the ability of the company to operate, and just completely wipe the organization. There is not another threat that can be as macro systemic to any one organization.”Those are strong words from Anthony, but the subject matter is just as stiff. On this episode of IT Visionaries, Anthony and Rohit discuss a host of topics, including how recent events have shifted the spotlight on network security, and they debate whether security breaches will make a difference in the long run. The two also touch on why security can often take a backseat to the goals of the company. To learn more, keep listening!Main TakeawaysAre you Worried Now: The No.1 reason most companies end up with breeches is due to negligence when it comes to their security measures. A passive system is a network ripe for issues. Make sure you are consistently educating leadership on the risk of passive networks.Can I Get An Adjustment? It’s more important than ever for security professionals to align their personal goals with that of their companies. When your value set is not aligned, you may create a security strategy that will not be backed by leadership or have company-wide buy-in.Rising Threat Level: While risk models are important in order to understand where a network is vulnerable, it’s equally imperative to understand the types of threats your company might be vulnerable to and understand what the motivations of the attacker might be. Doing this will help quickly identify what is a need for your system against what is a want.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Much like a snowflake, no two companies are alike. After all, something has to separate you from your competition — from mission statement, to products and services, to customers, nothing in the marketplace is exactly like the other. But regardless of what industry you serve, more than likely you’re dealing with many of the same issues that your peers are. From all sides of the C-Suite, every executive is dealing with similar obstacles. Maybe that’s designing an infrastructure to support remote work, or navigating a treacherous journey to the cloud, or fixing a workplace culture. No matter what the  issue is, there are more similarities than we may think.On a recent episode of IT Visionaries, special guest host, Neeracha Taychakhoonavudh, the Executive Vice President, Global Customer Success & Strategy at Salesforce, was joined by two industry experts representing very different parts of the marketplace. The result is a conversation which brings together two executives from two different roles for a look at what makes their challenges similar, but different. Tony Wells, is the Chief Brand Officer of USAA, and Michael Smith, is the CIO of Estée Lauder, and on this episode, the two discuss why they believe that companies will inevitably embrace a hybrid work environment and how to bring employees back safely. They also touch on how to build a tech-first culture, and the need for IT and other departments to work together.Main TakeawaysDeep Thinkers: Non-technology executives need to constantly be thinking about how current or future technology could be a disruptor to their current business model. It’s important for members of the C-suite to understand the challenges they face, but also to work together to attack those challenges. Working with the CIO on a day-to-day basis to help optimize some of the company's responsibilities will pay dividends in the long-run.What do you Value?: The younger workforce we see today puts value in things other than just a steady paycheck and benefits. Now it’s incumbent on the employer to provide a state-of-the-art facility that can best set up employees to succeed, but they have to ensure that the value and image of the brand aligns with their workforce.Is That a Hybrid?: The future model of work will include both a physical office and provide employees with the ability to work remotely and with distributed teams. If companies are going to retain and recruit talent, that is likely the only model that will draw them in.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Security identity management comes in all shapes and sizes, and it’s an industry that continues to innovate at a rapid pace and there is no end in sight. Think of identity management like this: that card or fob you scan to enter an office or building, that’s security management. Or maybe the password you change every 30 days, that’s identity management. But while these processes seem simple and familiar, they haven’t been part of the security ecosystem for very long.“15 years ago, phones were different. We didn't know about online identities. We didn't have digital passports. We were using batches to access buildings. If you fast forward, the pace of what we are changing is pretty traumatic and fast.”Traumatic and fast are strong but appropriate words when describing the pace at which Martin Ladstaetter, and HID Global, are working at when it comes to making it easier for consumers to access their everyday necessities. On this episode of IT Visionaries, Martin, the Head of Consumer Authentication and VP of Product Management at HID Global, explains how the company is digitizing this new world and securing consumers across multiple networks. Martin also dives into the struggles enterprises are facing when it comes to securing distributed workforces and what the future of access identity management holds.Main TakeawaysCreating an Unknown Digital Experience: Customer experience is key in any sector. In identity management, the key to a good experience is to make it not feel like an experience at all. The future of this space involves users being able to make purchases, access buildings and cars seamlessly, without having to use security cards or fobs or other devices.Is This Ethical?: As distributed workforces rise in popularity, one of the hot discussion topics is how large enterprises should be securing their employees and what is the right line to toe when it comes to security procedures? You don’t want to be constantly monitoring an employee's actions, but at the same time you must make sure you protect sensitive data. Finding a good balance between security and privacy remains key.Securing Against a Single Breakpoint: Every building has multiple entry and exit points — this is necessary in case of an emergency. Your technology should be built the same way, You have to secure your devices and technology against having a single breakpoint. That way, if a a card is deactivated, a phone system breaks down, or a password fails, employees and IT professionals have other ways to gain access.. IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform  -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The spirit of innovation is mostly positive. After all, innovation  leaps humanity forward. The wheel enabled transportation, space exploration led to the internet, the smartphone has connected the world.These are just some examples.  And the innovation wheel keeps turning. These days there is no doubt that  For our brief history of breakthrough innovation, we’ve rarely had to discuss or think about the ethics behind those efforts like we do with the next breakthrough; Artificial Intelligence and Machine Learning.A.I and Machine learning  are widely considered to be the tools that will leap humanity forward into the future, but there’s a catch...… who decides the ethics of AI and ML? Who tells the computer how it should think? What should the computer value? What is ethical? And at what point have we gone too far?“This technology is not fully developed, It's not an end state. So we don't know all of the consequences of using this technology.”When we think about innovation, we think about all the good that will come from it, and rarely think about the consequences that innovation leaves in its wake. Someone is thinking about that, though, and that someone is Beena Ammanath. As the Executive Director at Deloitte’s Global A.I. Institute., It’s her job to go through all the “what ifs” of A.I.  On this episode of IT Visionaries, Beena explains how she weighs all the outcomes, and she discusses the three paths companies are currently pursuing ethically A.I. .  She also talks about why trustworthy A.I. and machine learning will be the secret to all successful technology breakthroughs. Enjoy!Main TakeawaysCan I Trust You?: Trust must be at the center of all your A.I. models, which means you need a clear understanding of the data sets you are using and if the data you are using to build your algorithms is reliable. When using third party data, make sure you have a clear understanding of how that data was collected, what the subject matter was and if it truly fits into your modeling. When you can’t trust your data  sources, you end up with biases in your algorithms.The Secret Sauce: A.I. and machine learning continue to be the two big underlying pieces of technology that businesses are using today because of their ability to consistently digest data and learn on the fly. Traditional software used to rely on updates that may arrive every six months, now machines can continually be evaluated and taught new techniques at a moment’s notice.Driving Adoption: Getting people to use your product is always goal number one, but with A.I., and really any new form of technology, consumer adoption is key because in order for A.I. and machine learning to be successful, it’s reliant on the continuous feedback loops it gains from its users. When you’re designing UX, you need to think about how you are going to drive adoption upfront, and not just about how the technology is going to be deployed.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

On IT Visionaries, we talk a lot about security, but we mostly talk about cybersecurity and making sure that your networks are protected from cyber criminals. We don’t really talk about in-the-flesh criminals and how technology is helping to keep them out of your home.But what is the value of home security? Is it being able to constantly check your front door to see if a package has arrived? Is it the calmness that comes with being notified that there’s movement in your driveway? Or is it simply the piece of mind that you get when you know that if something goes wrong, you’ll know it? In 2014, Ring did something no other company else had done: andit gave homeowners a sense of security by providing a 24/7 view of their front door… “[We ] had a mission around how to create a better layer of security for people to always be home. Our slogan is always home. What that did was allow people to either answer the door comfortably from their phone, whether they actually wanted to go to the door, or if you weren't home, at least give the perception that you were home and the doorbell was really an amazing product to start with.Over the last seven years, Ring has built a businessan business empire fromoff of not just doorbells, tobut an entire smart home that is accessible to everyday homeowners. Josh Roth is the CTO at Ring, and it's his responsibility to build an ecosystem that gives those homeowners some piece of mind. On this episode of IT Visionaries, Josh discusses how Ring went from a start-up trying to find product-market fit, to an Amazon acquisition thatacquisition  billion-dollar company that now sells hundreds of thousands of security and smart devices every month.Enjoy!  Main TakeawaysMore Than A Doorbell: You products need to be able to make that initial connection with consumers, but your products and services must consistently remind the user why your technology is different from other products. For example, while a video doorbell was unique and gave users access to their home they didn’t have before, it was the software within the product and the Ring ecosystem which led to different consumer touchpoints and as a result added additional value.Letting Your Engineers Grow: Software engineers need the ability to explore new things, and they also need the freedom to fail. Your management style should cater to both those realities. And when you’re managing a group of engineers, it’s helpful to think about the product from their perspective, and also allow them to design and develop with as little friction as possible. When engineers feel as if they have more liberty, their creativity and innovation can break through.Customers Driving Innovation: Regardless of the size of your organization, you need to consistently be listening to your customers in order to drive innovation. Don’t just listen to your customer service team, especially when you are in the early stages of designing a product and customer feedback can make or break you. And when customers do come to you with problems, don’t pass them off, solve them yourself because if you can solve one problem for a single customer, you can solve that same problem for thousands.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Is chat support helpful or annoying? To me, it’s both. It’s helpful because it’s the way I prefer to be helped. It’s asynchronous, it allows for multitasking, and it can be done anywhere. But, it’s also annoying. It sucks when you type something in and your customer service agent or bot has no idea what you’re talking about. LivePerson is trying to make customer interactions smarter.Joe Bradley is Chief Scientist at LivePerson, and his mission is to define and anticipate customer needs and intent, via each and every single customer-to-brand interaction. On this episode of IT Visionaries, Joe explains the difference between creating conversational A.I. that not only can hold meaningful conversations with the user, but also understands the intent of the customer. He also gives a look into the future of how A.I.  will empower brands to create better customer experiences. Enjoy. Main TakeawayWhat’s the Intent: The future of conversational technologies is going to rely heavily on A.I. and machine learning to not only be able to process the question the consumer is asking, but to be able to understand the intent of what the customer is asking. Importance of the Hand-off: Conversational intelligence can coherently communicate with the customer on its own, but perhaps more importantly is able to store that information in a centralized location so that when a customer service representative gets to the case, the hand-off is clear and there is no breakdown in the conversation from the consumer’s perspective.How to Manage Your Data: When developing A.I. solutions, it's important to think of ways to creatively encourage your customers to engage with the platform so that you can collect useful first party data. By asking leading questions that get to the root cause of the customer’s issue, you can design a platform that is not only consistently learning from your customers, but also building trust.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Every company is undergoing some kind of digital transformation. Whether you’re upgrading your tech stack, migrating to the cloud, or analyzing your processes to improve your employee experience, every enterprise is saddled with the need to improve their systems. But what if that daunting process was a thing of the past? What if instead of having to undergo massive technology upgrades every few years that process was continuous? If you ask Jon Knisley, Principal Consultant, Automation and Process Excellence at FortressIQ, that’s the way of the future.“Process data is that missing puzzle piece that nobody's had access to. Once we get it in place, that's when you'll have a complete and comprehensive understanding of how [your company] truly operates. I'm starting to play with this idea that when we get to that point, is that going to be the end of our digital transformation journey? The end of digital transformation? Sounds too good to be true, but is it? In this episode of IT Visionaries, Jon explains why the reality of continuous system improvement through the use of automation tools is not far off. Plus, Jon dives into data-driving insights, powering continuous transformation across enterprises and why employees should embrace automation tools. Enjoy!Main TakeawaysBuilding a Roadmap for Tomorrow: Understanding how your organization actually operates is foundational to improving key business initiatives. Enterprises need to have a 360 view of how their organization operates on a day-to-day basis to have a better understanding of not only the knowledge that long-time employees possess, but how they can improve the overall experience for those employees as well.It’s an Ongoing Process: Digital transformation projects tend to be slow and take years to complete. Companies should not rely on large-scale changes every few years, but instead implement a continuous improvement model where they are consistently measuring their tech stack to understand what is being done today so they can improve, automate and optimize for tomorrow.Automation as a Companion: Employees should view A.I. and automation as a companion to their work efforts and not as a piece of technology that is going to eliminate jobs. When automation is implemented properly into an organization, it should free up employees to be more productive and more creative.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform  -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In the last year, a number of auto companies have announced huge investments into the development of electric vehicles, with some committing to transforming their entire fleets over to clean energy. In the past, the biggest hurdle consumers and businesses had to overcome when switching to electric power was the question of battery life. Drivers were worried, and understandably so, about whether their car’s battery would be  powerful enough to get them where they needed to go, hassle-free. The answer is yes, and it’s thanks to some interesting software that a cleaner future is possible."By unleashing what we call depth of discharge and top of charge on a battery just with software, we can add five to 10% range. And so that may not sound a lot, but if you have a car that's 300 miles, now it's 330 miles that trip to the beach is no problem.” Anil Paryani is an EV industry veteran and pioneer who possesses more than 30 patents and currently he serves as the CEO of Automotive Power, where he is committed to getting the most out of your electric vehicle. On this episode of IT Visionaries, Anil explains what really controls an EV battery’s capacity and overall performance, and he reveals why you might not need that fast charging station afterall. Main TakeawaysCan I Get Some Charge?: In order for electric vehicles to become widely adopted, consumers need to feel confident that they can get to their desired destination. Fast-charging stations already exist, but there is still a mental hurdle consumers have to clear in order to feel secure in their ability to get from point A to point B. As such, more charging stations and options are still needed in more locations to give drivers the sense of security they require. Running to the Edge: Preventing lithium platinum plating is what will keep your car running efficiently for as long as possible. Lithium plating is what happens when the battery is pushed past its maximum abilities. In order to prevent this from happening, the software that the car runs on must be optimized to keep the battery running at the edge.Cool Car, Man: One of the main obstacles EVs face is the stigma that electric cars are not fun to drive. Initially, when manufacturers designed EVs, they were small and seen as practical, everyday cars for consumers. Now, the tides are changing as OEMs, such as Tesla, Ford and Audi, are now bringing EVs to everyday, classically-cool, performance-based models such as the Mustang. IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Industrial equipment lasts for decades, and the data produced by these machines are invaluable to the organizations that rely on them. So what happens when industries that rely on industrial equipment, with on-location workers, and limited digital reliance face a pandemic and limited to no travel. “I had a CEO of one of the big utilities [companies] telling me, he taught, given the last discussions he had with his leaders, that it would take five to six years to do digital transformation. When COVID started last year, they did a lot of what they thought would take five years in five weeks. It worked, so now the question is can you continue doing it?”Colin Parris is the SVP and CTO of GE Digital, a billion dollar software division dedicated to creating better outcomes using the immense data produced by industrial machines.At GE, Coliin leads software, systems, and analytics teams to push the boundaries of how data can power industrial digital transformation. On this episode of IT Visionaries, Colin explains one of the ways GE Digital is transforming industries with their digital twins program. He explains exactly how digital twins is helping factories effectively predict the lifetime of machines, maintenance schedules, and predictive optimum yields all with an eye towards safety to ensure their plants stay up and running. Colin also touches on the importance of gathering data at the edge and the impact that kind of computing will have on efficiency.Main TakeawaysMeasuring Success and Proving Value: Measuring success or measuring value from data and analytics is a difficult proposition. A best practice for measuring value is to set a baseline and make sure that you pick the right tool to advance your use case. Then you can measure that baseline to provide the value of those investments to gain the credibility to advance your analytics.It’s a Balancing Act: When you are measuring your data and setting baselines, you must be using both data at the edge and cloud-based data to predict the life expectancy of a system. When you manage data locally, you are consistently setting benchmarks with your local products, and then by sending that data to the cloud, you’re allowing your systems in other areas to use that data to then prevent potential problems.Industrial Problems: The two biggest issues currently facing the industrial industry right now are decarbonization, reducing a factory’s carbon footprint and cyber security, protecting that software that manages and runs their machines. The software that runs inside machines now must not only be able to predict when a machine might need maintenance, but that software must make sure the machine is not only safe and secure, but keeps it running efficiently in order to help it’s sustainability efforts.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.