IT Visionaries

Too lucrative, too easy, and not enough investment. In the simplest terms possible, that is how you could describe the current state of cybersecurity. Over the last month, we’ve heard from some of the top minds in the industry, and a general consensus is that despite the innovations and optimism in the world of cybersecurity,  those three issues remain at the heart of the problem. “There's more tools available. There is more research. The hacking communities are actually businesses. They employ people, they pay people and they ride these things and it is becoming easier. The overall system has not been very well-studied to understand what are the right things to do and what things we should limit and that kind of thing.”That’s Taher Elgamal, CTO for Security at Salesforce and on this episode of IT Visionaries, our cybersecurity series concludes as Taher is joined by Ed Amoroso, Founder and CEO of TAG Cyber. The two discuss the state of cybersecurity, including where companies are getting their security measures right, and where the industry is struggling as a whole. The two also detail why the growing divide in skills is a problem without an immediate solution, and why financial incentives are simultaneously the biggest opportunity to stop attacks and the biggest threat to escalating attacks.Main TakeawaysCyber Know How: Today it’s easy to simply buy a product or service and bolt that service on top of your current tech stack. But one of the biggest problems most enterprises are running into is a lack of knowledge in how to actually operate those services efficiently and effectively.Test, Then Test Again: Securing a network is not a one-time fix, it requires companies to be continually testing their networks for vulnerability. A good practice is to place a heavy emphasis on hiring white hat employees, or other hacker services whose sole responsibility is to attempt to break your network. When you are continually testing, it's much easier to understand where your weaknesses are and then design products to patch those weaknesses. Can’t We All Get Along?: There are more cybersecurity applications than ever before, but even with the growing number of available vendors, attacks are increasing. Until cyber threats begin to dwindle yearly, a good solution would be for companies to start sharing assets and information in order to help build more securable and unbreakable products.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The work from home shift has revolutionized IT Departments more than any invention ever could. When closets became offices, and commutes morphed into strolls around the neighborhood, corporate IT was left scrambling. Many companies were ill prepared to support remote workers and this shift exposed security vulnerabilities. “The level that this pandemic made everybody go right at home, immediately created tons of risk around how you're going to support traditional security. That was out there and remote workers and remote security, it changed the dynamic tremendously.” While that dynamic had been changing for a while, it was accelerated by the COVID-19 pandemic. On this episode of IT Visionaries, we sat down with Bob Venero, President and CEO of Future Tech Enterprises, a global solutions provider that works closely with the Fortune 500. Bob explains why companies that have shifted to a philosophy of bringing your own devices, are opening themselves up to a bevy of productivity and security challenges. He also dives into the level of security challenges the pandemic has caused and how his company is aiding those enterprises through this big pivot.Main Takeaways:No. 1 in our Hearts: The rise of software as a service is evident with many companies moving to a public cloud infrastructure, but companies still must focus on hardware components as well. Hybrid infrastructure models, where companies have a mix of public cloud and on-premise are the only way to ensure a company can avoid drops in productivity in case an internet failure occurs. Is this BYOD?: With more employees working from home, companies have started to deploy a bring-your-own-device approach — a service where employees are provided with stipends and allowed to pick out their own device. The problem with this approach is it opens the company up to a lot of productivity flaws, including employees buying models based on price and if it can actually perform the duties of the job.It’s a Skill Issue: While many developers have focused heavily on producing software components, a ripple effect is that it has created a big gap in terms of personnel that can actually develop hardware products and service those products.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The biggest innovations don’t always occur where you expect. Canon and Nikon didn’t invent the go-everywhere camera known as GoPro. It was a surfer who wanted to film his friends. Automakers didn’t believe styling could attract buyers to Electric Vehicles until Tesla defined the industry. The reality is that insights can occur anywhere, and come from anyone, and Will Grannis, Managing Director of Google’s CTO Office, knows that.“The more ambitious [the problem], the more ambiguous, the more complex, the better. In my experience, if you're going to try to transform an industry, it's hard. And it takes a long time and a lot of new technology. It takes years of discovery of trying things, of finding what works and amplifying that and this whole consideration of people, process and technology. And so in the CTO office, one of our goals is to work on the most ambitious projects that our customers have.”Find the most ambitious projects with an eye toward redefining an industry, that’s the mission of Google’s Office of the CTO and it’s one that Will takes seriously. On this episode of IT Visionaries, Will describes how his office works with some of the most prominent companies to help build better customer experiences. He also discusses how holistic team building can be a recipe for innovation and why disruption across industries can happen anywhere. Enjoy.Main TakeawaysTransaction, Approved: It’s important for businesses to provide collaborative teams to big clients to solve business problems free of charge. When clients feel as if they have a support group to lean on, not only are you providing a valuable customer experience, but you can also potentially solve problems for other clients that might be experiencing the same challenges.Are you Actually Listening to Me?: It sounds simple, but when you’re approaching any relationship with a client, the number one thing consultancy teams need to do is listen to the issues at hand. This includes talking to multiple stakeholders within the business and not just the leadership group within the department you are solving for. All in This Together: Your teams should never have a niche focus, but instead focus your team building on having a wide breadth of knowledge with varying degrees of experience across multiple backgrounds. When you build holistic teams, you have a better chance of being able to provide insights to multiple clients across multiple industries.  IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The rapid pace of change can be boiled down to one mission critical service: the cloud. But despite widespread adoption and enthusiasm for the cloud’s seemingly endless possibilities, many organizations are still not seeing the payoff from their investments. At least that’s what Jenny Koehler, the US Cloud and Digital Leader at PwC, told us“There's this notion now of how am I going to deliver this thing? So I don't have to wait until the bitter end to get value out there. How do I sequence it the right way to get the value unlocked earlier? How do I not have to wait until the end? I think almost as much as the price take conversation is happening and trying to tie it to value, there's also this approach to get it rolled out. How do I see value faster? How do I not have to wait? That's a conversation that's different. And technology allows it.”The good news is Jenny has one mission; to change the digital face of her clients and on this episode of IT Visionaries, she offers up some insights into why companies are no longer worried about security when it comes to cloud, and instead are focusing on if they are deriving enough value from it. Jenny also touches on PwC’s intense initiative to close the talent gap within the IT space. Enjoy Main TakeawaysThe Talent Divide has Worsened: As the digital divide has worsened, companies now must invest more resources into not only being a destination for talent, but also upskilling the current talent pool on their roster. When thinking about upskilling, it’s best to take a holistic approach to team building. Not everyone is going to be an expert in a particular field, but if you have enough team members who can compliment each other and effectively work together, you can fill-in a lot of the gaps.Security is Not Top of Mind: Enterprises are no longer focused on securing its cloud infrastructure, but rather actually getting value out of the investment. At the heart of this issue is that while the members of executive teams have bought into the cloud’s benefits, there is no synergy amongst the C-suite when it comes to strategy and integration practices.Data Remains a Company's Biggest Asset: With third party cookies going away, a company's biggest form of currency remains its data and how it’s using that data to unlock value insights for other parts of the business. One of the main drivers of data moving forward should be how companies are using information to create a frictionless experience for consumers at every digital touch point.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Security is big business, but has the role of securing networks and employees bloated to the point that businesses cannot properly protect themselves? Or is the speed of business moving too fast to care? On a roundtable episode with Beth-Anne Bygum, CISO at Acxiom and Anthony McMahon, CIO/CTO and Principle Consultant for Target State Consultants, the two discussed a host of topics, including if technology was moving too quickly for security measures to matter.“We have to move at the speed of the business anymore because the ability to access, purchase, integrate, buy, share, is extremely fluid,” Bygum said. “It means one, we have to constantly press ourselves to be more efficient. Two, we have to constantly ask ourselves: is our defense fabric, the set of tools we use, even keeping pace with the tools my development teams are using?” On this episode of IT Visionaries, our security series continues as Beth-Anne and Anthony take a look at why implementing proper security hygiene practices remains crucial to ensure better overall security. The two also touch on why security officials are having to constantly defend against attackers at the code level and why that problem can be solved by architects designing with security in mind. Enjoy.Main TakeawaysPracticing Good (Security) Hygiene: Until application developers start designing with security in mind, a best practice is to consistently be measuring the health and cleanliness of your current security measures. There are some downsides, like oversecuring and unwanted steps in some processes, but it remains the one of the only ways to properly protect a company and its employees.Feeling the Pressure: With the pace of business moving more quickly than ever, vendors are first to roll out new apps and services without thinking about security. This means that security teams are not able to provide proper risk assessments on these services prior to their installation and that leaves people at risk.Privacy by Design: The only way to avoid employees and businesses from feeling “oversecure” is for vendors to begin designing their applications with security in mind from the beginning and not as an afterthought.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today, technology is an integral part of the sports landscape. In fact, it’s become so ingrained in American sports that data and algorithms are part of pretty much every broadcast and in every locker room.  Technology is now used to predict win probability, analyze launch angles of home runs, and track shot charts of NBA superstars. But technology isn’t just used to build a better viewing experience. It is also being dropped into the hands of coaches to do things like perfect a runner's stride and track every moment from the beginning of a sprint, to the final lunge across the finish line to reveal surprising information.“We pull out things like velocity acceleration and when they hit their top speed. For example,  when an athlete hits their top speed. We can see something that's really fascinating. They actually hit a top speed and then they start to decelerate and every athlete does it. Even when you look at Usain bolt, you see his races and he looks like he's pulling away. And you think that he's kicking it up to another gear. He's actually slowing down, just not as much as his competitors, you just can't see it until you look at the data.”That’s just one of the fascinating data points that Jonathan Lee, the Director of Sports Performance Technology for the Olympic Technology Group at Intel, has at his fingertips. And on this episode of IT Visionaries, he offered up details about how his department and Intel are working together to enhance 3D tracking technology ahead of the 2021 Olympic games in Tokyo so that the athletes and coaches can also benefit from Intel’s technology. Jonathan explains how Intel is leveraging everyday cameras to track and monitor athlete performance and he also dishes on how this technology is being used to enhance the health and well-being of some of the best athletes on the planet.Main TakeawaysWhat Kind of Camera is That?: By designing technology around cameras in a way that makes it possible for anyone to use it — from professionals to amateurs — you’re able to increase the adoption of the platform, and increase the scale at which the system can operate. Since Intel designed the technology around smartphones, a coach with a phone or table, can record an athlete doing a particular drill and have instant analysis on the spot. If you only design for high-definition or high frame-rate cameras, those cards then have to be pulled off the cameras and then run through the system.The Future of Sports Medicine: Thanks to A.I. tracking, coaches can more easily hone in on body mechanics or identify trouble spots to bring to an athlete’s attention. From there, the athlete can more effectively train to fix a specific problem or enhance a part of their performance based on data. So there’s no Sensors?: With a sensorless system, you are able to get more accurate results based on the exact moment an athlete completes a drill or finishes a run. When you use sensors to identify when a particular test has begun or finished, you are reliant on the sensor to identify the exact moment it was crossed. By relying on instant tracking, Intel is able to gather more precise times which have led to higher accuracy with its data sets.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Have you ever tried to upload a video and been frustrated by the time it takes to land on the server? Now imagine you’re a broadcast crew, working the Super Bowl, with hundreds of cameras that all have to upload video simultaneously. Transferring millions of data points, and moving massive files with no latency puts your video upload woes to shame. It’s no easy task, yet it gets done relatively seamlessly every year. For that, you can send your thank you notes to Garrett Boss, CIO West Coast at FOX, where he is responsible for providing the infrastructure and technology to the broadcast crews that bring you your favorite sporting events and television shows.“Our mandate is to reduce friction everywhere we can to enable creatives and production to spend all of their energy and time focused on those things. I want to remove every barrier, every hiccup, every challenge that they have that's not related to their talent of putting inspiring content on the air for our viewers.”  It’s no small feat, and the challenges are vast, especially when you consider that the media landscape is undergoing a renaissance. There is more need to push content to over-the-top platforms, and customer expectations are getting higher and higher every day. On this episode of IT Visionaries, Garrett gives up the goods on how his team rises to the occasion. And he provides a unique look at how FOX went through a massive digital transformation in the midst of the COVID-19 pandemic. Plus, he discusses the shift from a hardware mentality to a software mindset, and how FOX is building scalable technologies with reliable partners. Enjoy this episode.Main TakeawaysBuild vs Buy: Software as a service, and digital platforms have allowed IT teams to rethink what products and services they should build themselves and which products they can buy from vendors. When you are going through this process, it’s important to have a clear understanding of where some of your previous technology was over-indexed and where you can streamline some things.Digital Video Revolution: OTT platforms are providing broadcast partners with the ability to not only compile a better understanding of their viewers’ habits, but also the ability to push more targeted advertising to their audience. But the infrastructure required to compile the data, digest it, and then use that information means rethinking what your tech stack looks like.Team Building: When you’re undergoing a digital transformation in a virtual environment, it’s not a great idea to have a hierarchical structure with technologies that are forced down the ladder. Instead, employing more of a linear decision making process allows everyone on the team to have a hand in the decision making process, and still allows for quick and thoughtful decisions under tight deadlines.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Technology is advancing at pace never seen before and the newest tech, applications and widgets are being widely adopted at an even quicker rate. Just look at A.I. and machine learning tools,which are now used to identify things once thought unimaginable — whether it's to figure out simple things such as what clothes best suit consumers or completing everyday work tasks, the endstate for these technologies appear endless... But as technology grows more sophisticated, why is the software that operates it not being secured?“The human without the suit is weak and the suit without the human is dumb. A.I. and machine learning, these different computer learnings we've got to work with now in cybersecurity and across the board, they're levers. They're not a replacement in my mind for human intelligence. When that happens, we're going to be worried about Skynet, not these conversations. And I'm going to be thinking about how to hack that stuff, to make sure that humans stay safe.”The future of A.I. and machine learning is mostly rooted in Hollywood sci-fi; Tony Stark’s Jarvis, or Skynet represent the full advancement of our imaginations of these technologies so far. But the reality of these tools isn’t there, but the power is. So why are we not protecting ourselves from it? On this roundtable episode of IT Visionaries, we explore the impact A.I. and technology are having on society and cybersecurity with Casey Ellis, the founder and CTO of BugCrowd, andMalcolm Harkins, a cybersecurity advisor, coach and board member. The two discuss why you’ll never be able to eliminate risk and why the lack of financial incentives is leaving most companies vulnerable to nefarious attacks. Enjoy this episode!Main TakeawaysJust Throw Money at the Problem: One of the leading issues right now when it comes to cybersecurity is that app developers are not incentivized to protect products during the development lifecycle. When there is no monetary incentive for developers to protect their software, the needed layers of security are not built in. This leads to security teams doing patch work on problems that could have been architected during the development process.  Two Repelling Magnets: Security and privacy are consistently bound together but the reality is that good security can encroach on a user’s privacy. When designing products, developers must be thinking first about the layer of security they are placing within the code, but also how those security measures will infringe on the user’s rights.Working Hand-in-Hand: Your cybersecurity strategy should be a mix of technology and human creativity. While A.I and machine learning algorithms can help detect irregularities within a platform, most of those algorithms are not trained to learn from mistakes, leaving them open to vulnerabilities. Instead of relying just on technology, deploy a hybrid model using crowdsourced protection which allows for highly-trained and skilled hackers to test the vulnerabilities within a system that can then be fixed immediately. IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Companies big and small, old and new are trying to get a handle on the best way to secure their data. But the challenge is that there is so much that goes into cybersecurity, it can be overwhelming for a company to oversee it internally...These vast challenges are often shouldered by a couple people in the IT department who are left to defend an entire company against a host of bad actors. “Cyber security is one giant game of whack-a-mole. It is either, you're trying to take out the threats against your company as they're attacking your organization or entity, or you're trying to tackle one problem at a time as it comes up because you never assessed what those problems could be in the first place.”To help defend against these nefarious attacks, more companies are employing the services of third parties to aid them in their defense. Jenna Waters is a Cyber Security Consultant at True Digital Security, where she specializes in assisting clients with security development and threat intelligence. On this episode of IT Visionaries, Jenna explains how her service in the military led her to defending clients  from cyber criminals. She also explains cybersecurity essentials every company should deploy, plus she speaks to the future of privacy regulation and the need for security professionals to align their personal goals with the business.Main TakeawaysOut of Alignment: When designing your security measures, you have to take into account what the goals of leadership are. If you are pushing strict security measures on your product and services and they are hampering leaderships’ ability to sell the product, you are going to consistently be pushing against the current when it comes to implementing your policies, so you have to make sure you are aligning your values with the businesses.Secure by Default: When developing in-house software systems, make sure you are designing these systems with security in mind. When software or products are developed with security measures already in place, you can see as much as 80-90% of the security work will already be done. When systems are not designed to be secure, it creates a scenario where patchwork security systems need to be developed, making the product more vulnerable.Lonely, I’m So Lonely: One of the key issues with the alignment of IT and security teams is that they often operate in silos or within departments that don’t know how to manage them or have the proper resources and budget to support the vast needs of a cybersecurity team.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

So you want to build a giant enterprise platform. Great. You want mission critical and private data to flow between CRMs and other critical applications flawlessly, with no leaks, no breaches, and no compromises. You also want to build infinite user controls and optionality, and also smooth and seamless user identification to access these business apps. No pressure right?Marla Hay is the Senior Director of Product, Security and Privacy at Salesforce and she knows how to balance critical security with smooth identity management. It’s actually one of the key reasons she’s in the field.“We've seen an increased focus on data security and privacy over the last like 15 years. One of the things that makes me really excited, and one of the one of the reasons I loved and picked this area to work is that intersection of data security, privacy, and usability. That's a place where I think we've seen a lot of evolution.”Data and privacy are two hot-button issues right now, but a company’s concerns over these two topics isn’t insular. The worry goes beyond the data on internal networks and into the idea of what’s happening to the information that gets sent out to other services as well. On this episode of IT Visionaries, Marla explains how Salesforce designs its products and services, including a detailed look at the feedback loops her team has in place to ensure product quality. Plus, Marla touches on the evolution of digital identities and how Salesforce is managing those permissions.Main TakeawaysCan I Get Access to That? Managing digital identities is a two-way street: employers must be able to make sure that the permissions they are granting to a group of employees are the appropriate permissions, but that they are securing those identities depending on where that data is going. On the other side is the employee, who is responsible for knowing where their permissions are being used and remaining conscious of the risks associated with sharing data.   Designed to Fail: Your customers are your biggest asset, so make sure you are constantly asking them what is working and what is not working with your products and services. When you are consistently communicating with your customers, gain an idea of big picture themes that are coming down the pipeline, but you are gaining ideas on how to fix thousands of problems, not just one.Intersection of Data and Privacy: Over the last 15 years, there has been an increased focus on data and privacy and how that data is managed on internal services, but also the group of products that a company’s data is being fed to.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.