Passle CMO Series Podcast
Passle
The must-listen podcast for professional services marketers, where we engage thought leaders from various realms of Professional Services Business Development and Marketing.
Together, we delve into strategies for firms to foster authenticity, enhance effectiveness, and take advantage of the opportunities for growth available today.
Together, we delve into strategies for firms to foster authenticity, enhance effectiveness, and take advantage of the opportunities for growth available today.
Episodes
Mentioned books
May 22, 2024 • 42min
CMO Series REPRESENTS - Empowered but Exhausted: A Sneak Preview of Empowered Women Event 2024 with Susan Freeman
In our International Women’s Day episodes, we often heard, “women can have it all, just not all at once.” This sentiment highlights the ongoing struggle women face balancing workplace empowerment with significant responsibilities outside of work.
Today on CMO Series REPRESENTS, Alistair Bone welcomes Susan Freeman, the Stevie® Award-winning CEO and Founder of Conscious Inclusion Company, and CEO of Mean Business, to discuss these challenges and give us a sneak peek of the upcoming Empowered Women Event 2024 - #EWE24.
Susan and Ali explore:
What the Empowered Women Event is all about and when it takes place
What inspired the Empowered Women Event, and what participants will gain from attending
Highlights from past events and how they've impacted the attendees and the broader community
How initiatives like the book club and well retreats contribute to the overall mission of empowering women
Why "Empowered but Exhausted," seems to resonate deeply with many women in professional services today
The "Sandwich Generation" and how this phenomenon intersects with the theme of empowerment
The steps individuals and organizations can take to better support and empower women in positions of leadership, particularly in navigating the challenges of work-life balance
How listeners can participate in the event and what they will take away from the day
May 21, 2024 • 29min
Episode 142 - Sivan Galinsky of BFKN on Crafting an Award-Winning Website in a Mid-Size Firm
Building a digital presence that meets client expectations and exceeds them while staying within the confines of budget and resources is an intricate art.
On this episode of the CMO Series Podcast, Charles Cousins sits down with Sivan Koenig Galinsky, the Chief Marketing Officer at Barack Ferrazzano Kirschbaum & Nagelberg LLP (BFKN), to hear her insights, from resourcing to stakeholder management, on delivering a successful law firm website in a mid-size firm.
Sivan and Charles discuss:
What the website looked like when Sivan joined BFKN and the key drivers for delivering a new website build
The starting point for the project and how to identify the right team and talent to take it on
The key challenges of delivering a brand new website including resources and budget and how to overcome those
How to choose an internal committee and bring the wider firm on board throughout a website project
Notable successes since launching the website
Top tips for others embarking on a law firm website build
May 14, 2024 • 34min
Episode 141 - Brad Vynalek & Jennifer Rupkey of Quarles on Harmonizing Firm Leadership and BD
Developing a joined-up approach to legal business development is essential for any firm.
On this episode of the CMO Series, Brad Vynalek, Firm President and Executive Committee member, and Jennifer Rupkey, the Director of Business Development at Quarles & Brady LLP, join Ed Lovatt to shed light on the critical nexus between firm leadership and business development.
Together, they illustrate the transformative impact of their collaborative approach, emphasizing its pivotal role in driving overall firm success.
Brad, Jen and Ed discuss:
The connection and the working dynamic between Brad, Jennifer and the BD function and how that differs from other firms
The moment in Brad’s career he realized the importance of this cross-function collaboration and connection
How this working dynamic enhances BD efforts and examples of success
How this approach has influenced the firm and its culture
Advice for BD professionals and firm leaders looking to work more harmoniously together
May 7, 2024 • 28min
Episode 140 - Brenton Anderson of Dentons on Value Led BD, the Biggest Missed Opportunity for Professional Services?
“Delivering value” is a core talking point for all legal marketers, but how much value are firms delivering in their marketing and BD efforts and how can they ensure each client interaction delivers on that promise of value?
Today, Cam Dobinson welcomes Brenton Anderson, Director of Marketing and Business Development at Dentons Australia, to the CMO Series Podcast to dive into what might be the biggest missed opportunity for professional services firms.
Brenton and Cam discuss:
Why value-led business development is something that firms should consider
Where the typical firm can do more to deliver value through BD?
The types of interactions firms and lawyers should aim for in their day-to-day practice
How to get that first meeting so you can deliver value
How to create a BD methodology that will have a meaningful impact at scale
What success looks like when you get it right
Advice to firms trying to deliver value through their BD
Apr 30, 2024 • 45min
CMO Series Podcast LIVE - Erin Stone Dimry on Positioning Your Firm as the Go-To Choice
Earlier this month, Alistair Bone joined Erin Stone Dimry, Chief Marketing & Business Development Officer at DLA Piper, on stage at the Legal Marketing Association’s Annual Conference in San Diego.
We’re excited to bring you that conversation in this special episode of the CMO Series Podcast recorded in front of a live audience.
Drawing on our 2023 General Counsel research, Erin and Alistair delve into how marketing teams can align their activities with client expectations. Erin shares the successes and challenges of creating and implementing an effective brand and marketing strategy that differentiates the firm and delivers for its clients.
Erin and Alistair discuss:
How to shift previously held perceptions of your firm
How to recognize the gaps in your firm’s marketing and brand strategy
How to identify the best channels and meet clients where they are
The impact that investment in your digital presence can have on BD
Takeaways from case studies
Advice for others looking to align their marketing with new markets and the client's expectations
Apr 23, 2024 • 21min
Episode 139 - Gina Connell of B P Collins on How to Bring Your Firm on the AI Journey
In today's professional services marketing landscape, AI is the hottest topic, leaving many marketers pressured to keep pace with the rapid advancements in their firms' AI strategies.
In this episode of the Passle CMO Series Podcast, Cam Dobinson has the privilege of hosting Gina Connell, Chief Marketing Officer at B P Collins, to offer a practical look at navigating the AI journey within a firm.
Join us as we delve into how Gina spearheaded the firm's AI policy, offering insights on collaboration, agility, and fostering firm-wide engagement to ensure the effective use of AI.
Gina and Cam explore:
How to develop an AI policy, and why marketers should be reviewing their firm's policy
How to avoid silos and bring the firm together as a whole on the AI journey
The practical steps to effectively developing and communicating an AI policy
How to bring the different parts of the firm up to speed on AI and its potential impact
What the AI journey looks like from here and the biggest opportunity for AI in legal marketing
Advice for marketers looking to stay ahead of the curve with AI in their firm
Apr 17, 2024 • 24min
Episode 138 - Vicky Hanks of Blake Morgan on Building an Effective Employee Brand
From employee engagement to recruitment and retention, there are many benefits to building a successful employee brand.
On this week’s episode of the CMO Series, Vicky Hanks, Head of Marketing at Blake Morgan joins Will Eke to share the key projects she’s delivered to enhance the employee brand across the firm and the importance of effective internal communications.
Vicky and Will discuss:
The moment in Vicky’s career journey she realised the importance of effective internal communications and employee branding
How the employee brand has evolved at Blake Morgan and the key drivers for those changes
The key projects that have helped build employee engagement
Aligning the internal brand with the external brand and the challenges in doing that
What success looks like and how the employee brand can support the external marketing and BD efforts
Advice for others looking to build their employee brand through effective internal communications
Apr 9, 2024 • 27min
CMO Series REPRESENTS - Empathy in Action: Kristen Gibbons Feden’s Journey to Justice
Dubbed by The New York Times as “The Prosecutor Who Stared Down Bill Cosby,” and internationally recognized as a leading litigator in the #MeToo Movement, on this very special live recording of the CMO Series REPRESENTS Podcast, Yasmin Zand welcomes Kristen Gibbons Feden, Shareholder at Anapol Weiss.
This special episode recorded at the #FollowFriday Conference on International Women’s Day delves into Kristen’s passion for advocating for abuse and trauma survivors and why she’s focused on harnessing empathy and understanding to support the people she represents.
Apr 3, 2024 • 22min
Episode 137 - Deborah Farone on Why BD Coaching is Essential for Women
In today's competitive landscape, fostering diversity, equity, and inclusion isn't just a moral imperative — it's a strategic advantage.
Fresh off the back of our International Women’s Day episodes released on CMO REPRESENTS series, today, we’re shining a spotlight on the crucial importance of BD coaching for women.
Our guest, Deborah Farone, Founder of Farone Advisors, joins Will Eke on the Passle CMO Series Podcast to share her extensive expertise as we discuss the unique challenges women face in honing their BD skills and the transformative impact of tailored coaching programs.
Deborah and Will explore:
Deborah’s career journey and what led to her current role as Founder of Farone Advisors
The turning point in Deborah’s career when she recognized the necessity for tailored BD coaching, particularly for women
The unique obstacles women encounter in honing their BD abilities, and how the current landscape reflects these challenges
The impact on CMOs, BD leaders, and firms if they don't invest in BD coaching for women
Success stories of women who have transformed their BD approach as a result of coaching
Recommendations for organizations seeking to enhance the BD skills of their female employees
Mar 28, 2024 • 34min
Episode 136 - Sheenika Gandhi of Greenberg Glusker on Reimagining Associate Training For BD Success
Training and developing the next generation of lawyers is a key driver for a firm’s long-term success.
Investing in new talent is often overlooked, but today we have the pleasure of sitting down with Sheenika Gandhi, Chief Marketing Officer at Greenberg Glusker, to understand how she is reimagining business development training, for the future success of their associates and the firm.
Sheenika and Ali discuss:
Sheenika’s career journey and how she came to be a Chief Marketing Officer
How she became aware of the need for BD training
The training culture at Greenberg Glusker including specific training programs and their focus areas
What success looks like and any examples
A look into the future of training at Greenberg Glusker
Advice for other CMOs looking to reimagine their training programs


