Managing Your Practice

Dimensional Fund Advisors
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Jan 29, 2024 • 55min

Strategic Psychology: Elevating Advisory Excellence through Prioritization and Proactivity

Dr. Moira Somers, founder of Money, Mind and Meaning, is a financial psychologist, family wealth consultant, executive coach, and author, specializing in areas like neuroscience and behavioral economics. Her body of work helps financial advisors facilitate follow-through on recommendations and advice to clients. She poses important questions to identify true client priorities, mitigate procrastination, and ensure your firm can operate at a high level without compromising the client experience.
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Dec 14, 2023 • 55min

Winning Plays for Advisors from a Harvard Lawyer Turned NFL Coach

Daron Roberts, founding director of the Center for Sports Leadership & Innovation at the University of Texas, is a Harvard Law School graduate turned NFL coach who now guides students, athletes, and business leaders on stepping outside their comfort zone, practicing discipline, and hiring and managing teams. In this special live episode, hear insights honed on the gridiron that translate to how advisors can approach their own firm's goals.
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Nov 17, 2023 • 55min

Give Them Something to Talk About: Effective Client and Employee Communications

Arabella Macpherson, director of Resonate Communications, turned a passion for acting into a career coaching, mentoring, and training leaders and teams to overcome communication obstacles. She shares her experience in influencing, negotiation, and conflict resolution; ways that advisors can manage difficult conversations with clients and employees; and the impact that communication styles can have on your business.
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Oct 27, 2023 • 56min

The Power of Your People: How Employee Experience Impacts the Bottom Line

Michael C. Bush, CEO of Great Place to Work®, has found data-driven ways to connect the dots between human-centered leaders and good business. He shares how a focus on trust in the workplace correlates with business performance, what leaders can do to enhance the employee experience, and insights from his own 30-year career that have had a lasting impact on how he's approached new roles and leadership positions.
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Sep 22, 2023 • 45min

Metrics that Matter: Using Data to Measure What Counts at Advisory Firms

Lisa Salvi, Managing Director of Advisor Services at Schwab, manages advisor benchmarking studies that have collected data for over a decade on key business metrics for financial advisory practices. Listen as she shares focus areas for firms to measure and what actually matters for performance. She also discusses how firms differentiate when it comes to those areas with the greatest impact, such as talent, succession planning, referral programs, and value propositions.
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Aug 25, 2023 • 43min

Smooth Scaling: Navigating the Murky Waters of Hiring, Outsourcing, and Partnerships to Manage Growth

Ben Slater of Buckingham Strategic Partners works closely with advisory firms that are near critical growth points and considering outsourcing or partnering to manage the expansion. As you approach the next level of growth, you may ask questions around when to hire, what functions to outsource, and how you can thrive as you grow. Hear how to evaluate cost vs. time, determine where you can relinquish decision-making, and return to the areas of the profession that bring you joy.
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Jul 28, 2023 • 54min

What's in a Dream Team: Key Characteristics of Highly Effective Teams

Shandel Sutherland and Liv Olson share more than four decades of combined experience helping build highly effective teams. In this episode, they define key characteristics of those teams, ways to identify gaps in your own firm, and actionable steps to enhance performance. Learn why they believe investing in employee and team development is an essential aspect of achieving long-term success and creating an exceptional client experience in your advisory firm.
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Jun 23, 2023 • 48min

"Geeking Out" on the Past, Present, and Future of Finance

Robin Wigglesworth, editor of FT Alphaville and author of Trillions, describes his career as "geeking out" on all things finance, writing to great depths on investing and markets. Hear how he connected with some of the greatest minds in finance to tell the origin story of index funds, his take on integrating corporate cultures through M&A, and what's next in the evolution of financial advice and incorporating AI. Trillions is included on Dimensional's 2023 Summer Reading List, which you can view here.
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May 25, 2023 • 51min

The Bionic Advisor: Using Technology to Serve, Scale, and Succeed

Nirav Batavia, co–managing partner and chief technology officer of Forum Financial has used technology to build systems and processes that increase efficiency, enhance the employee and client experience, and scale the business, all while maintaining a focus on profitability. He shares his expertise on how advisors can combine technology with human interaction to support growth goals, determine areas of opportunity and improvement, and spend time doing the parts of their job they enjoy most. Nirav Batavia is not affiliated with Dimensional Fund Advisors. Dimensional Fund Advisors LP does not endorse, recommend, or guarantee the services of any advisor, certification organization, advisory or consulting firm. Dimensional Fund Advisors LP and Forum Financial are separate unaffiliated entities.
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Apr 28, 2023 • 31min

The Evolution to Ensemble: The Challenges and Rewards of Building a Multiprofessional Firm

Michael Goodman, president of Wealthstream Advisors, founded a lifestyle practice that evolved into a $1 billion ensemble practice after combining the skills of multiple professions and taking on partners to facilitate the firm's growth over the past three decades. Hear the pros and cons of running an ensemble practice; how hiring, team structure, and business processes transform through the progression; and why it's important that your long-term goals and motivations match those of your people. Michael Goodman is not affiliated with Dimensional Fund Advisors. Dimensional Fund Advisors LP does not endorse, recommend, or guarantee the services of any advisor, certification organization, advisory or consulting firm. Dimensional Fund Advisors LP and Wealthstream Advisors are separate unaffiliated entities.**

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