
Boundaryless Conversations Podcast
Boundaryless Conversations Podcast is an ongoing exploration of the future of Platforms & Ecosystems.
Here we explore new perspectives about how we organise at scale in a rapidly changing world.
From Boundaryless SRL
Hosted by Simone Cicero and Shruthi Prakash
Latest episodes

Mar 7, 2023 • 44min
S04 Ep. 11. Geoff Mulgan - Architecting the next generation of Institutions
In this episode, we are joined by Sir Geoff Mulgan to explore the potential of an emergent discipline of organizational architecture, where the diversity of organizational models and their features are studied and assessed in a more robust and systematic way—similar to the field of building architecture.
Sir Geoff Mulgan CBE is a Professor of Collective Intelligence, Public Policy, and Social Innovation at University College London (UCL). Prior to his current position, he served as the Chief Executive of Nesta, the UK's innovation foundation, from 2011 to 2019. His primary focus is on improving government functionality and creating and implementing good ideas. Recently, he has been developing ideas related to shared intelligence, wisdom, science policy, social science, and systems, with a sideline in imagination. His work revolves around not only what to change but also how to do it—from big-picture designs to the more practical aspects.
His latest book is 'Another World is Possible - How to re-ignite radical political imagination,' about new ways to imagine the future in politics and social organization. Geoff believes that—given the complexity of organizations, which rely on a combination of monetary exchanges, coercion, love, and care to operate—reducing them to a single monolithic model is not sufficient. Instead, we need a diversity of models that can evolve with time and adapt to changing needs. Such an approach, Mulgan thinks, is even more significant as we need to tackle the profound 21st-century transitions related to energy, climate, health, and other areas. Most likely, we’ll need new types of institutions to face these transformational challenges—not limited by old corporate models and legal and regulatory frameworks.
Key Highlights
👉 Reducing organizations to a matter of “only” contracts is too simplistic.
👉 Complex organizations use a mix of monetary exchanges, coercion, love, and care to govern.
👉 Organizational design should be a discipline more like physical architecture.
👉 We need new institutions that can embrace outside-in strategies and be multi-center and modular.
👉 “Mesh” models of organizing combine vertical and horizontal structures and flows both inside organizations and outside of them.
👉 Old corporate models and legal and regulatory frameworks currently prevent open data flows and transparency.
👉 A co-evolution of new organizational forms mixing collective and artificial intelligence is foreseeable in the next decade.
Topics (Chapters)
(00:00) Geoff Mulgan's quote
(00:59) Geoff Mulgan introduction
(02:07) The reason behind the paper "Organizational Architecture - Ideas for an Emergent Discipline"
(07:03) Elements of organizational architecture theory
(12:12) The enablers and the forces to reorganize society
(24:13) Government as a platform
(38:07) Geoff Mulgan's breadcrumbs
Remember that you can always find transcripts and key highlights of the episode on our website: https://boundaryless.io/podcast/geoff-mulgan
To find out more about Geoff’s work:
Twitter: https://twitter.com/geoffmulgan
LinkedIn: https://www.linkedin.com/in/sir-geoff-mulgan-aa1079187
Website: https://www.geoffmulgan.com
Other references and mentions:
Organizational architecture: Ideas for an emergent discipline (paper): https://www.geoffmulgan.com/post/mesh-organisational-archicture-theory
Learndirect: https://www.learndirect.com
Another World is Possible - How to re-ignite radical political imagination (book): https://www.geoffmulgan.com/another-world-is-possible
Warm Data Institute: https://batesoninstitute.org/warm-data
Data Meditations: https://www.he-r.it/project/data-meditations
Geoff’s suggested breadcrumbs (things listeners should check out):
Museum of the Future: https://museumofthefuture.ae/en
Recorded on 13 January 2023.
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast

Feb 21, 2023 • 57min
S04 Ep. 10 Scott Brinker – Serving joint customer needs through a modular Platform at HubSpot
Scott Brinker takes us on a journey exploring Hubspot’s fascinating platform strategy, where competitive overlaps between Hubspot’s own hubs and products and third-party developers in the ecosystem are treated as a good thing, and where recognizing and serving the “joint customer need” is the real focus.
Scott is VP Platform Ecosystem at HubSpot, helping to grow and nurture the company's community of technology partners. He writes the chiefmartec.com blog, covering marketing technology management, and is the author of the best-selling book “Hacking Marketing”. Previously, he was the co-founder and CTO of Ion Interactive. He holds degrees in computer science from Columbia University and Harvard University and an MBA from MIT.
Serving multiple niche customer needs with modular platforms: is this possible? Hubspot’s success seems to confirm. With Scott, we take a closer look at Hubspot's approach to figuring out what makes the collaboration between a platform and its ecosystem work. We see what makes a product portfolio and an organizational structure more keen to meet complex and evolving customer needs through collaboration, all while keeping everything connected as one boundaryless ecosystem.
Key Highlights
👉 How the practice of marketing has evolved with technology in the last decades.
👉 Even if so much software is now in the cloud, customization (vs pre-packaging) is still only in the beginning.
👉 Serving joint customer needs across products.
👉 Structuring modularity inside the organization.
👉 Competitive overlaps in the ecosystem is a good thing.
👉 Building legitimacy and trust in the ecosystem requires helping partners to evolve.
Topics (Chapters)
(00:00) Scott Brinker's quote
(00:54) Introducing Scott Brinker
(02:33) How marketing has changed and its intersection with technology
(09:27) Evolution around SaaS and the fact that we live in an ecosystem world
(12:38) Approaching product design and development with customer needs and extensibility points in mind
(18:24) Balancing coherence and diversity in the “tool chain”
(35:08) Internal and external strategy - stability and change
(41:07) Boundaries are never static between platforms and partners
(44:47) Commodities become part of the core platform
(51:58) Scott Brinker's breadcrumbs
Remember that you can always find transcripts and key highlights of the episode on our website: https://boundaryless.io/podcast/scott-brinker
To find out more about Scott’s work:
- Twitter: https://twitter.com/chiefmartec
- LinkedIn: https://www.linkedin.com/in/sjbrinker
- Website: https://chiefmartec.com
Other references and mentions:
- HubSpot: https://ecosystem.hubspot.com
- Wardley mapping: https://learnwardleymapping.com/introduction
Scott’s suggested breadcrumbs (things listeners should check out):
- Hacking Marketing: Agile Practices to Make Marketing Smarter, Faster, and More Innovative: https://www.amazon.com/Hacking-Marketing-Practices-Smarter-Innovative/dp/1119183170
- Antifragile by Nassim Nicholas Taleb: https://en.wikipedia.org/wiki/Antifragile_(book)
Recorded on 13 January 2023.
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
- Twitter: https://twitter.com/boundaryless_
- Website: https://boundaryless.io/contacts
- LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo
Music
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music

Feb 7, 2023 • 45min
S04 Ep. 09 Jocelynn Pearl – The best use case of Web3 so far: DeSci
Jocelynn Pearl is a biotech scientist, podcaster, and company builder. She co-founded LabDAO, a web3 marketplace for life science research, and curates The DeSci Wiki, which tracks projects and DAOs in the web3 x science sector. She is also the host of the Lady Scientist Podcast and UltraRare The Podcast, a show featuring leaders in DeSci.
DeSci, or Decentralized Science (like the acronym DeFi for decentralized finance), expands some of the principles of blockchain technology and distributed ownership to science. The impact is potentially huge in many aspects: science communities' rules, funding and incentive structures, daily work habits, intellectual property rights, etc.
Thanks to our conversation with Jocelynn, we discover the potential of DeSci by looking into the organizational aspects of decentralized communities and exploring which science branches may benefit most from its potential. Finally, Jocelynn also mentions how companies are evolving the DeSci vertical, probably providing one of the best use cases of Web3 so far.
Key Highlights
👉 DeSci - one of the best use cases for Web3 so far.
👉 Democratization and new paths to independent funding.
👉 Fixing broken incentive structures in research.
👉 Examining potential drawbacks and limits of less institutionalized science.
👉 Impacts of DeSci over science institutions.
👉 The emergence of broader collaborations and types of scientists.
Topics (Chapters)
(00:00) Jocelynn Pearl’s opening quote
(00:42) Introducing Jocelynn Pearl and this episode topic
(02:35) What decentralized science is
(07:01) Which major institutions will be transformed by DeSci?
(10:51) The DeSci impact in the short term
(17:34) Funding and structures of science: how they currently work
(23:00) Everything is “tokenizable”?
(25:39) Will there be freelance scientists?
(31:17) What about tools?
(35:02) Collaboration and ontological convergence
(39:34) Beyond healthcare
(40:44) Jocelynn Pearl’s next projects
(41:38) Jocelynn Pearl’s breadcrumbs
Remember that you can always find transcripts and key highlights of the episode on our website: https://boundaryless.io/podcast/jocelynn-pearl
To find out more about Jocelynn’s work:
- Twitter: https://twitter.com/jocelynnpearl
- LinkedIn: https://www.linkedin.com/in/jocelynnpearlphd
- Website: https://www.jocelynnpearl.com
- UltraRare The Podcast: https://rss.com/podcasts/ultrarare
- Lady Scientist Podcast: https://rss.com/podcasts/ladyscientistpodcast
Other references and mentions:
- LabDAO (on Discord): https://discord.com/invite/labdao
- DeSci Wiki: DeSci Wiki
- Reinventing Organizations: https://www.reinventingorganizations.com
- talentDAO: https://www.talentdao.io
- Smart Contract Research Forum: https://www.smartcontractresearch.org
- Gassing the Miracle Machine, Not Boring: https://www.notboring.co/p/gassing-the-miracle-machine
- Crowd Funded Cures: https://crowdfundedcures.org
- Flagship Pioneering: https://www.flagshippioneering.com
- NFX Bio: https://www.nfx.com/post/launching-nfx-bio
- Unbundling Work from Employment - Li Jin: https://li.substack.com/p/unbundling-work-from-employment
- Scispot: https://www.scispot.com
- Benchling: https://www.benchling.com
- Science Exchange: https://ww2.scienceexchange.com/s
Jocelynn’s suggested breadcrumbs (things listeners should check out):
- Reinventing Discovery - Michael A. Nielsen: https://press.princeton.edu/books/paperback/9780691202846/reinventing-discovery
- Working in Public - Nadia Eghbal: https://press.stripe.com/working-in-public
Recorded on 18 October 2022.
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
- Twitter: https://twitter.com/boundaryless_
- Website: https://boundaryless.io/contacts
- LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo
Music
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music

16 snips
Jan 24, 2023 • 58min
S04 Ep. 08 Thomas H. Davenport and Laks Srinivasan – Making AI-ready Organizations
In this episode, we talked to Tom Davenport and Laks Srinivasan from the Return on AI Institute (ROAI) about how AI is empowering and challenging organizational models worldwide, and how the platform business model is often based on AI capabilities in the background.
Tom is a world-renowned thought leader and author on AI. He is the President’s Distinguished Professor of Information Technology and Management at Babson College, as well as a fellow at the MIT Initiative on the Digital Economy, a visiting professor at Oxford's Saïd Business School, and the Chairman of ROAI.
Laks is a data and analytics executive with more than 15 years of experience in management, entrepreneurship, and innovation roles to help clients create measurable value from AI. He is a co-founder and Managing Director at ROAI and former CEO of Opera Solutions (now ElectrifAI), an applied AI solutions company with 500+ employees globally, and the winner of the Netflix Prize and several Kaggle AI competitions.
Tom and Laks explore with us how different forms of artificial intelligence might transform product teams at companies around the globe. In the second part of this episode, Tom and Laks offer concrete examples of companies that have created new business models powered by AI, as well as suggestions on what traditional organizations should look at when preparing to adopt artificial intelligence.
Key Highlights
👉 AI is becoming pervasive in large organizations, but many are still struggling to get meaningful value out of it.
👉 Companies that “do AI” vs (digital native) “AI companies”.
👉 Platform business models (as a form of ecosystem) are based on AI.
👉 How AI could transform product teams.
👉 The challenge with AI is multi-dimensional: involves organization, leadership, culture, data, and technology.
👉 AI replaces tasks rather than entire jobs.
👉 Strategy-by-doing applies to AI: think big, start small, fail fast, and invest where things are working.
👉 Increased awareness among executives is needed to develop their intuition around AI.
Topics (Chapters)
00:00 Intro notes and welcoming of Thomas H. Davenport and Laks Srinivasan
03:16 How AI is empowering organizations or challenging organizational models
08:11 AI as a matter of doctrine in organizations: yes or no?
11:56 Platform business model (as a form of ecosystem) based on AI
17:13 How AI could transform product teams
24:50 Example of companies which have created new business models powered by AI
33:40 What should traditional organizations look at when preparing to adopt AI?
42:02 To integrate more AI into the process? Think big but start small.
50:58 Thomas and Laks’ breadcrumbs
Remember that you can always find transcripts and key highlights of the episode on our website: https://boundaryless.io/podcast/tom-davenport-and-laks-srinivasan
To find out more about Tom Davenport’s work:
- Twitter: https://twitter.com/tdav
- LinkedIn: https://www.linkedin.com/in/davenporttom
- Website: https://www.tomdavenport.com
To find out more about Laks Srinivasan’s work:
- Twitter: https://twitter.com/LaksSrinivasan
- LinkedIn: https://www.linkedin.com/in/laks-srinivasan
- Website: https://roaiinstitute.com
Other references and mentions:
- Working with AI: https://mitpress.mit.edu/9780262047241/working-with-ai
- All-in On AI: How Smart Companies Win Big with Artificial Intelligence: https://www.amazon.com/All-AI-Companies-Artificial-Intelligence-ebook/dp/B09Q6KHWVT
- Ping An Group: https://group.pingan.com
- CCC Intelligent Solutions: https://cccis.com
- USAA: https://www.usaa.com
- Amara's Law: https://en.wikipedia.org/wiki/Roy_Amara#Amara's_law
- The Return on AI Playbook Podcast: https://sites.libsyn.com/411860
Tom and Laks’ suggested breadcrumbs (things listeners should check out):
- Being a fire volunteer for fire control or, in general, being a volunteer for something
- How Generative AI Is Changing Creative Work: https://hbr.org/2022/11/how-generative-ai-is-changing-creative-work
Recorded on 28 October 2022.
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
- Twitter: https://twitter.com/boundaryless_
- Website: https://boundaryless.io/contacts
- LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo
Music
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music

Jan 10, 2023 • 51min
S04 Ep. 07 Michael Zargham – Designing beyond the machine: Tokens, Blockchain & Contracts
Michael Zargham, founder and CEO of BlockScience and Board Member of the Metagov Project, shares his views on how Blockchain and other emerging technologies are making new ways of organizing possible. Yet, Michael believes that, so far, we are not fully using the potential of these affordances to create something new.
Smart contracts are becoming widespread, but does the relationship between crypto and organizing stop there? What’s next? Which new “non-familiar” possibilities of design will we see unlocked in the next few years? Michael describes how systems designers will need to be humble and leave space for systems to evolve through enabling constraints. He also believes that the gap between the complexity of organizational design and transparency of decision-making is closing through “healthy DAOs,” blurring the line between those making the rules and those acting upon the rules.
Michael holds a Ph.D. in systems engineering from the University of Pennsylvania where he studied optimization and control of decentralized networks. Thanks to his experience, Michael Zargham has a non-common point of view on designing beyond the machine.
Remember that you can always find transcripts and key highlights of the episode on our website: boundaryless.io/podcast/michael-zargham
Key Highlights
👉 How new affordances for organizing are created by Blockchain and other emerging technologies.
👉 The gap between the complexity of organizational design and how it is documented.
👉 The “Animating purpose” is core to what the organization does and why.
👉 How to design mechanisms without being mechanistic.
👉 How designers need to leave empty space and provide enabling constraints.
👉 Systems engineers as civil engineers: the civil servant ethics approach.
👉 Finances as constraints rather than goals in emerging mutualist institutions.
Topics (Chapters)
(00:00) Michael Zargham’s quote
(00:59) Intro and Michael Zargham’s bio
(02:33) New technologies, new affordances
(06:04) Beyond Smart contracts: how deep is the relationship between crypto and organization?
(09:03) The new “non-familiar” possibilities of designing next-generation voting public
(14:41) How an organization can “use” the Conviction voting
(19:55) The gap between organizational design and the documentation of the organizational design
(24:23) “Animating purpose” is core to the organization and what it does
(29:49) A new era of “Design as a participatory system”?
(33:26) The role of the designer: risks and opportunities
(40:59) The civil servant ethics approach for designers
(46:18) Michael Zargham’s breadcrumbs
To find out more about Michael Zargham’s work:
> Twitter: https://twitter.com/mzargham
> LinkedIn: https://www.linkedin.com/in/mczargham
> Block Science: https://block.science
> cadCAD: http://cadcad.org
> Metagov: https://metagov.org
Other references and mentions:
> Gardens: https://gardensdao.eth.limo/#/home
> Delphia: https://delphia.com/team
> “Design as Participation” by Kevin Slavin: https://jods.mitpress.mit.edu/pub/design-as-participation/release/1
> Boundaryless interview with Jeff Emmett: https://youtu.be/eI6yhPdfOnE
Michael’s suggested breadcrumbs (things listeners should check out):
> “Mint and Burn” Podcast by Kelsie Nabben: https://www.rmit.edu.au/news/podcasts/mint-and-burn
> “Mutualism” by Sara Horowitz: https://www.penguinrandomhouse.com/books/621946/mutualism-by-sara-horowitz
> “Engineering a Safer World” by Nancy G. Leveson: https://mitpress.mit.edu/9780262533690/engineering-a-safer-world
Recorded on 12 October 2022.
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
> Twitter: https://twitter.com/boundaryless_
> Website: https://boundaryless.io/contacts
> LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo
Music
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music

10 snips
Dec 27, 2022 • 1h 6min
S04 Ep. 06 Joe Justice – Working at a Musk Company: Modularity, Innovation and Cash flow
The guest of this episode is Joe Justice. Joe is a legend of Agile and has helped implement Agile across the world in more than 20 countries. He has led Agile practices at incredible companies like Google, Amazon, Microsoft, Boeing, Tesla, Toyota, NEC, and KDDI. In the early 2010s, his passion for mechanical engineering led him to found Wikispeed, an unusual open-source car manufacturing company that pioneered the implementation of Agile practices in manufacturing. It became a global sensation and exhibited at international auto shows.
With Joe, we talked about how he brought Wikispeed and its ideas to Europe over 10 years ago, touring around places and meeting people from the Ouishare network—of which both Stina and Simone have been part—during the heydays of the collaborative economy. We also widely discussed Joe’s engagement with Agile at Tesla and many of the key elements of vision and work culture at Musk’s companies. Additionally, we discussed the role of governments and how their contributions and policies can be conducive to more innovation, and how they should see themselves more as test centers for innovation pathways.
This episode provides a great insider look into what it means to work in a company led by Elon Musk, double-clicking on key concepts such as modularity and cash flow, and why they are essential to rapid innovation.
Key Highlights
👉 The Open Source approach to business.
👉 Maximize cash flow as part of innovation.
👉 The importance of data-driven performance in Musk companies.
👉 The benefit of 12-hour shifts.
👉 The importance of modularity to shorten innovation cycles.
Topics (Chapters)
00:00 Joe Justice’s opening quote
01:13 Intro and Joe Justice’s bio
02:57 When and how WikiSpeed arrived in Europe
08:33 What we can learn from the collaboration between Wikispeed and Tesla
14:18 Agile culture vs Policies and the role of government
49:15 Modularity as an approach
59:53 Joe’s breadcrumbs
01:03:59 Conclusion
Remember that you can always find transcripts and key highlights of the episode on our website: https://boundaryless.io/podcast/joe-justice
To find out more about Joe’s work:
> Twitter: https://twitter.com/JoeJustice
> Facebook: https://www.facebook.com/Joe.A.Justice
> LinkedIn: https://www.linkedin.com/in/joejustice
> Books: https://leanpub.com/u/joejustice
> Classes: https://www.abi-agile.com
> Agile World 2022 Keynote: "Tesla’s Secret Process for Rapid Innovation" Joe Justice: https://youtu.be/XTeZcQ9-Hr4
Other references and mentions:
> Ouishare: https://www.ouishare.net
> TEDxRainier - Joe Justice - WikiSpeed: https://youtu.be/x8jdx-lf2Dw
> Tesla Anti-Handbook Handbook: http://www.ceconline.com/PDF/Tesla-Anti-Handbook-Handbook.pdf
> DevOps: https://it.wikipedia.org/wiki/DevOps
> Paolo Sammicheli’s books: https://paolo.sammiche.li
> Joe Justice’s YouTube Channel: https://www.youtube.com/@JoeJustice0
Joe’s suggested breadcrumbs (things listeners should check out):
> Zapp! The Lightning of Empowerment: https://www.penguinrandomhouse.com/books/22446/zapp-the-lightning-of-empowerment-by-william-byham-phd-with-jeff-cox
> Commitment - a graphic novel about managing project risk: https://commitment-thebook.com
> Great Courses Big History: https://www.amazon.com/Great-Courses-Big-History-Humanity/dp/B07FD45QRD
> Learn anything to an extremely high level of skill: whether it’s pasta dishes or martial arts—choose anything and just go deep.
Recorded on 1 Dec 2022.
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
> Twitter: https://twitter.com/boundaryless_
> Website: https://boundaryless.io/contacts
> LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo
Music
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music

Dec 13, 2022 • 54min
S4 Ep. 5 Raphael Ouzan – Growing and evolving organizations through Cloud Teams
According to our guest Raphael Ouzan, next year's big thing is: “cloud-based teams.” Companies are having an increasingly hard time hiring the right people to work on their most pressing problems and opportunities for development. To overcome this, Raphael founded A.Team, the world’s first cloud-team formation platform, enabling companies to form, manage, and scale external, remote teams instantly. Its TeamGraph connects thousands of highly skilled product builders in an invite-only network—empowering them to escape rigid structures to team up with companies building market-leading products.
Raphael is a technologist, entrepreneur, and investor on a mission to unlock human potential with technology. Among other things, Raphael co-founded BillGuard—the antivirus for bills (acquired by Prosper), co-founded BlockNation with Apollo Mgmt CEO Marc Rowan to invest in web3, and founded ITC, a not-for-profit for global tech upskilling. A decorated officer of IDF’s tech unit, he was named 30 under 30 by Forbes, and Global Shaper by the World Economic Forum.
In this episode, we dive into what “cloud-based teams” mean and analyze what perspectives such teams open up for organizations. We also reflect on the role of companies themselves: according to Raphael, we should never refer to “external teams”; instead, as entrepreneurs, we need to think more boundaryless (as we always say).
Remember that you can always find transcripts and podcast notes from the episode on our website: https://boundaryless.io/podcast/raphael-ouzan/
Key Highlights
👉 Setting up high-performing teams driven by passion and freedom.
👉 When focusing on outcomes, external versus internal becomes irrelevant.
👉 The disruption of traditional employment.
👉 The Ocean’s Eleven analogy.
Topics (Chapters)
00:00 Introduction: who is Raphael Ouzan
02:28 Definition of a cloud-based team
07:38 A.Team: how it works and its Business model
15:13 Insights about cloud-based teams
20:11 How A.Team guarantees that a team will work as "a real team"
24:43 On teams’ accountability
30:02 Increasing the "skin in the game" of teams
33:50 Organizational model and networks
39:55 The value of a curated network
42:36 Engaging the community
47:23 A.Team: what's next?
48:22 Raphael Ouzan's breadcrumbs
To find out more about Raphael Ouzan's work:
👉 Twitter: https://twitter.com/raphaelouzan
👉 LinkedIn: https://www.linkedin.com/in/raphaelouzan
👉 Website: https://raphaelouzan.com
Other references and mentions:
👉 A.Team website: https://www.a.team
👉 AWS Mental Model: https://aws.amazon.com/blogs/enterprise-strategy/mental-models-for-your-digital-transformation
👉 Conway's law: https://en.wikipedia.org/wiki/Conway%27s_law
👉 Utopia for “builders”: https://www.linkedin.com/pulse/big-change-3-content-principles-2022-joe-lazer-lazauskas
👉 Ocean’s Eleven: https://en.wikipedia.org/wiki/Ocean%27s_Eleven
Raphael Ouzan’s suggested breadcrumbs (things listeners should check out):
👉 Adam Grant, Think Again: https://www.amazon.com/Think-Again-Power-Knowing-What/dp/1984878107
Recorded on 8 November 2022.
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast
👉 Twitter: https://twitter.com/boundaryless_
👉 Website: https://boundaryless.io/contacts
👉 LinkedIn:

7 snips
Nov 29, 2022 • 49min
S04 Ep. 04 Alicia Juarrero - The Biological Reality of Organizing
Alicia Juarrero is founder and president of VectorAnalytica with a doctorate in philosophy from the University of Miami, where she is also currently a research associate. She is the author of the book Dynamics in Action (2008), and the upcoming Context Changes Everything (2023), both published by MIT Press.
We’ve all heard about how organizations are like natural organisms, but is that really true? And if it is, how can we get inspired by nature in designing and understanding them?
In this episode, we talk to Alicia about her work in complexity theory and how it applies to organizations. Alicia takes from Aristotle the image of the organization as a natural organism and unpacks the biological reality of organizing.
Parts of a natural organism, like a cell, are different from just parts of a material mass. A complex organization is a system where members and teams define themselves by their role and through interaction with other parts of the system. This has specific consequences on the hierarchy and management of teams embedded in various contextual layers. In these complex organizations, boundaries and enabling constraints have a role to steer direction, and managers should act as catalysts, not applying coercive forces.
Remember that you can always find the full episode and transcript on our website: https://boundaryless.io/podcast/alicia-juarrero/
Key Highlights
👉 The cellular-based ecosystemic organization is not governed by hierarchy and external forces.
👉 “Life and death” of the components of an organization make it dynamic and adaptable.
👉 Boundaries in biological reality are permeable interfaces, not mechanistic edges.
Topics (Chapters)
00:03:04 Organization as “organism”
00:09:45 Hierarchy in social organizations
00:12:25 Three levels we have to consider when thinking of a social organization
00:20:29 How to set goals in a complex organization?
00:36:35 The role of enabling constraints
00:44:38 Alicia’s Breadcrumbs
To find out more about Alicia Juarrero’s work:
👉 LinkedIn: https://www.linkedin.com/in/alicia-juarrero-93b3a25/
👉 Website: https://www.vectoranalytica.com/
Other References and Mentions:
👉 Dynamics in Action (2002) - Alicia Juarrero: https://mitpress.mit.edu/9780262600477/dynamics-in-action/
👉 The Self-Organization of Intentional Action: https://www.cairn.info/revue-internationale-de-philosophie-2004-2-page-189.htm
👉 Constraints that Enable Innovation - Alicia Juarrero: https://vimeo.com/128934608
Alicia’s Suggested Breadcrumbs (Things Listeners Should Check Out):
👉 "Boundaries, hierarchies and networks in complex systems" - Paul Cilliers: https://blogs.cim.warwick.ac.uk/complexity/wp-content/uploads/sites/11/2014/02/Cilliers-2001-Boundaries-Hierarchies-and-Networks.pdf
👉 The Theory of Graceful Extensibility: Basic Rules that Govern Adaptive Systems - David D Woods: https://www.researchgate.net/publication/327427067_The_Theory_of_Graceful_Extensibility_Basic_rules_that_govern_adaptive_systems
Recorded on 7 October 2022.
Get in touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast/
👉 Twitter: https://twitter.com/boundaryless_
👉 Website: https://boundaryless.io/contacts
👉 LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo/
Music
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music

Nov 15, 2022 • 51min
S4 Ep.03 Casey Winters - Design, Growth & Evolution of Product Organizations
Casey Winters is a growth advisor and operator who helps companies scale. Casey is a legend of product growth and marketplaces, and, among many other things, he’s an advisor and operator that helps companies address the problem of scale. Most recently, Casey was the Chief Product Officer at Eventbrite. Before that, he had extensive experience working for and advising companies such as Grubhub, Pinterest, Airbnb, Canva, Thumbtack, Reddit, Hipcamp, Faire, and many others. Casey is also a partner at Reforge, one of the leading growth programs available.
Besides sharing real-world experiences from his career, in this episode, Casey provides insights about how companies can leverage their organizational model as a growth lever. Casey explains how the growth model is a unique aspect of each company and highlights the importance of reducing friction to allow growth to flow more strongly. We also discuss how the responsibility for driving network effects often shifts from local teams to more centralized functions over time, and how leaders should think about autonomy when managing growth and product teams.
Remember that you can always find transcripts and key highlights of the episode on our website: https://boundaryless.io/podcast/casey-winters/
Key Highlights of the Conversation
👉 The organizational structure can change according to strategy, especially at the early stage of a business.
👉 Growth model: what it is and the structures you need around it.
👉 OKRs and creative spaces: how should a leader balance these in a team?
👉 How can marketing and growth teams work together?
👉 Brand vs. performance: how a startup should think about it.
To find out more about Casey’s work:
👉 Twitter: https://twitter.com/onecaseman
👉 Website: https://caseyaccidental.com/
👉 LinkedIn: https://www.linkedin.com/in/caseywinters/
Other References and Mentions:
👉 The Types of Product Team Organizational Structures | Casey Accidental: https://caseyaccidental.com/product-organizational-structures/
👉 Conway's law: https://en.wikipedia.org/wiki/Conway%27s_law
👉 The Autonomy Spectrum: https://caseyaccidental.com/the-autonomy-spectrum
👉 Dynamic creative optimization: https://en.wikipedia.org/wiki/Dynamic_creative_optimization
👉 Reforge teaching: https://www.reforge.com/advanced-growth-strategy-series
Casey’s Suggested Breadcrumbs (Things Listeners Should Check Out):
👉 Severant - Kuedo: https://kuedo.bandcamp.com/album/severant-2022-edition
👉 Infinite Window - Kuedo: https://kuedo.bandcamp.com/album/infinite-window
Recorded on 17 October 2022.
Get in Touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast/
👉 Twitter: https://twitter.com/boundaryless_
👉 Website: https://boundaryless.io/contacts/
👉 LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo/
Music
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music

Oct 31, 2022 • 46min
S4 Ep.02 Bonnitta Roy - Post-Formal Actors inside Organizations: from Deviants to Lifeboats
Bonnitta Roy is a pioneer in education. She’s the founder of Alderlore Insight Center, the POP-UP School, and C-LABS. She teaches insight practices for individuals developing meta-cognitive skills (ed: thinking about thinking) and hosts collective insight retreats for groups interested in breaking away from typical limiting patterns of thought. In addition, she teaches a master’s course in consciousness studies and transpersonal psychology at the Graduate Institute.
As an educator, Bonnitta Roy is focused on what she defines as Post Formal Actors (PFA): people who have a strong intuition toward post-formal thinking without necessarily being sophisticated thinkers (yet) and who see formal rules as optional. According to Bonnitta, this phenomenon occurs in different settings, for example, when students start to see that their teachers don’t hold educational authority. Without proper pedagogical support to become more sophisticated thinkers, however, post-formal actors can be seen only as "deviants" rather than as a resource.
On the other hand, because of their skills, post-formal actors can provide a new perspective and a new way to see and do things, embracing the challenges we face. They can, as Bonnitta says, "hedge against social collapse."
Remember that you can always find transcripts and key highlights of the episode on our website: https://boundaryless.io/podcast/bonnitta-roy/
Key Highlights from the Conversation
👉 Post formal actors (PFA): how this definition was born.
👉 The mismatch between the skills we learn in school and what we really need in life.
👉 PFA as a positive force for the world and for organizations.
👉 Tokenization of value and what it means for organizing.
👉 The importance of stability in a system.
👉 Ontological design and modernity as "defuturing."
To find out more about Bonnitta Roy’s work:
👉 Twitter: https://twitter.com/bonnittaroy
👉 Website: https://bonnittaroy.medium.com/
👉 LinkedIn: https://www.linkedin.com/in/bonnittaroy/
Other References and Mentions:
👉 Alderlore Insight Center: https://alderloreinsightcenter.com/
👉 POP-UP School: https://bonnittaroy.substack.com/
👉 C-LABS: https://www.c-labs.net/
👉 The Graduate Institute: https://learn.edu/
👉 The episode of Daily of the Month Podcast where Bonnitta and Simone first explored a convergence around Post-Formal actors: https://www.agile-podcast.de/blog/folge-29-21st-century-human-thesis/
👉 Post Formal Thought: https://en.wikipedia.org/wiki/Postformal_thought
👉 Robert Kegan’s works: https://en.wikipedia.org/wiki/Robert_Kegan#In_Over_Our_Heads
👉 Developmental stage theories: https://en.wikipedia.org/wiki/Developmental_stage_theories
👉 Bayo Akomolafe: https://www.bayoakomolafe.net/about
👉 Nora Bateson episode: https://boundaryless.io/podcast/nora-bateson/
👉 The Manifesto of Ontological Design: https://medium.datadriveninvestor.com/the-manifesto-of-ontological-design-7fdb19169107
Bonitta’s Suggested Breadcrumbs (Things Listeners Should Check Out):
👉 Doomer Optimism Podcast: https://www.doomeroptimism.com/
👉 One Hundred Thousand Beating Hearts: https://www.youtube.com/watch?v=UoQWLK8-CYE
👉 The Salt of the Earth (trailer): https://www.youtube.com/watch?v=OivMlWXtWpY
Recorded on 19 September 2022.
Get in Touch with Boundaryless:
Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast/
👉 Twitter: https://twitter.com/boundaryless_
👉 Website: https://boundaryless.io/contacts/
👉 LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo/
Music
Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music