

Reinventing Professionals
Ari Kaplan
The business of providing professional advice is changing. Today, anyone can go online and access a wealth of information about any topic, from legal and medical advice to financial planning and accounting suggestions. This blog is designed to offer ideas, guidance, and perspectives on how to effectively navigate a perpetually shifting professional landscape, with a unique focus on the legal industry and the technology that is driving its evolution.
Episodes
Mentioned books

Aug 4, 2017 • 9min
Dispatch From the Masters Conference: A Founder’s Perspective on Content, Collaboration, and Conversation
I spoke with Robert Childress, the founder of the Masters Conference. We discussed the genesis of the event series, techniques for offering a seamless portfolio of content, aligning the discussions and speakers across various cities, and remaining relevant in a dynamically shifting market.

Jul 27, 2017 • 11min
Dispatch From the Masters Conference: An Insider’s Perspective on the Current Job Market
I spoke with Michael Potters, the CEO of the Glenmont Group, an executive search firm in the legal and information governance sectors, on site at the 2017 New York City Masters Conference.

Jul 25, 2017 • 7min
Dispatch From the Masters Conference: E-Discovery Budgeting Pitfalls That In-House Legal Teams Should Avoid
I spoke with Robert Ventura, a partner with the TCF Law Group and a former general counsel, who provides outside GC services to companies of various sizes. We discussed e-discovery budgeting pitfalls that in-house legal teams should avoid, vendor management, and the focus of his panel discussion at the Masters Conference hosted by ClariLegal – Practical Technology Evaluations: A Framework for Considering Vendors and Technology.

Jul 18, 2017 • 8min
Aligning RFPs With People, Processes, and Technology
I spoke with Cash Butler, the founder and CEO of ClariLegal, a legal vendor management and marketplace platform that minimizes the complexity of managing litigation vendor services. We discussed the genesis of ClariLegal, the benefits of legal vendor management, how ClariLegal’s software reflects the evolution of legal services, and the panel discussions he is moderating at the 2017 New York Masters Conference on July 25th.

Jul 14, 2017 • 13min
Doing the Ordinary Better Than Everyone Else is a Hallmark of Client Service
I spoke with David Kempston, a Minnesota-based plaintiffs workers’ compensation lawyer with The Law Office of Thomas Mottaz, who has been practicing for almost 25 years. He is the author of “That’s Why They Call it Practicing Law,” which is about improving the attorney-client relationship. We discussed the author’s background, what prompted him to write That’s Why They Call it Practicing Law, why client service is essential in the current market, how lawyers can overcome social discomfort in their client interactions, and how the themes in the book reflect an evolution in the art of practicing law.

Jul 11, 2017 • 14min
Buying Legal Services at the Law Store
I spoke with Tariq Hafeez, the co-founder and president of LegalEase Solutions, a legal support firm for corporate legal teams and law firms. We discussed the genesis of LegalEase, the problems the company solves, the types of matters that law firms and corporate legal departments outsource, how the company differs from competing legal support firms, and where the practice of law is headed.

Jul 7, 2017 • 13min
The Power of Making a Pivot in Legal Tech
I spoke with Nehal Madhani, the founder and CEO of Alt Legal, an intellectual property docketing software company. Prior to pursuing this venture, he spent four years as an associate with Kirkland & Ellis in New York. We discussed the evolution of Alt Legal from its initial mission upon which Madhani founded the company in 2013 and the power of a pivot, how the company’s customer base has expanded over the past four years, its recent collaboration with Wolters Kluwer, ways that Alt Legal’s technology applies across jurisdictions, and advice for hopeful legal tech entrepreneurs.

Jun 27, 2017 • 11min
How to Align Technology With a User’s Personality
I spoke with Chelsey Lambert, the founder of Lex Tech Review, an online resource center for legal professionals. We discussed the genesis of Lex Tech Review, how the site selects companies about which it writes, ways that technology can suit a user’s personality, and the benefits of software reviews for solo and small firm lawyers, among other topics.

Jun 23, 2017 • 8min
Leveraging Technology to Transform Traditional Insurance
I spoke with Matt Miller, the founder & CEO of Embroker, a tech-enabled commercial insurance broker that provides insurance to legal and professional services firms. We discussed the genesis of Embroker, how it differs from a traditional insurance brokerage firm, the benefits that technology provides in the process of purchasing or managing insurance, and how this business will impact the overall market for professional services insurance.

Jun 21, 2017 • 18min
The Rise of Natural Language Processing
I spoke with Rob Lancashire, the CEO of Essencient, which offers patented natural language processing technology to provide metadata that enables insight and profitable action from natural language text. We discussed the genesis of Essencient, how the technology works, its common applications, and how natural language processing is impacting the current market.