
Newcomer Podcast
A podcast about Silicon Valley, hosted by newsletter writer and independent journalist Eric Newcomer. Listen in for interviews with the dealmakers and builders who matter. Subscribe to newcomer.co for summaries of the episodes plus tech industry news, scoops, and analysis. www.newcomer.co
Latest episodes

Aug 29, 2023 • 59min
He Helps Rich Tech Founders Part With Their Money (with Rey Flemings)
Rey Flemings, luxury services entrepreneur, talks about helping the ultra wealthy spend their money and the challenges of sudden wealth. They discuss exclusive experiences and destinations, onboarding and verifying wealthy clients, and finding happiness beyond financial milestones.

Aug 22, 2023 • 1h 6min
Hydrogen Space Balloon (with Jane Poynter & Ali Rohde)
Jane Poynter spent two years and 20 minutes in a biosphere back in the early 1990s. (There’s a documentary about it.) Later, Poynter set her sights on a mission to Mars. Wired wrote in 2014, “Meet the Couple Who Could Be the First Humans to Travel to Mars.” The story was about Poynter and her husband, Taber MacCallum. These days, the duo is working together on building a hydrogen balloon that will take tourists to space for $125,000. Poytner came on the podcast to talk about her startup, Space Perspective. We also discussed SpaceX, Elon Musk, Virgin Galactic, and the state of the adventure tourism industry in light of the deep sea deaths on a OceanGate submersible headed to the Titanic. On the show, Poynter said that Space Perspective, which has about 130 employees, has raised almost $70 million. Prime Movers Lab and LightShed Ventures are major investors, Poynter said. She told us that she hopes to commercial operations “around the end of 2024.” Venture capitalist, chief of staff newsletter author, and AI event host Ali Rohde joined me as a guest co-host for the episode. (She’s a friend of the show and I’m exploring different podcast episode formats. I always welcome your feedback and advice. In that spirit, I’ll mention that I’m still looking for a podcast producer.)Think of the episode as part two in my exploration of space startups. Last week, I talked with Delian Asparouhov, the co-founder of Varda Space Industries. This week, we interrogate space tourism. Give it a listen.Highlighted ExcerptsThe transcript has been edited for clarity.What if anything did you take away from the OceanGate situation?Jane: What’s fascinating is we got almost no customer questions or refund requests due to the OceanGate accident. It’s incredibly different from what we do. Also, in the 60+ years of deep ocean submersible operations there had never been a fatal accident until that incident. You have to ask why. I don’t want to focus on OceanGate specifically, but the big takeaway for us was that we embrace regulatory oversight. We want the FAA and Coast Guard to work with us since we also operate at sea. We go so far beyond any standards they would set that it’s good for us and the industry to have that accountability and transparency. That was the main takeaway: We welcome reasonable regulations and oversight.Space tourism more akin to safaris than Virgin GalacticJane: It’s interesting that you talk about Blue Origin and Virgin not being competition because the experience is so differentiated from what we offer. Our experience is more akin to incredible safaris, trips to Antarctica, and other wonder travel that deeply transforms people. That’s why we priced our tickets at $125,000. It’s in line with those kinds of life-changing experiences. When Antarctica tourism opened up, there was a huge demand from people willing to pay high prices for a once-in-a-lifetime trip. We’re seeing incredible excitement and demand from customers wanting to go to space with us. We have an event coming up soon with over 100 of our explorers gathering here, and they all want to connect with each other too. We’re building a real community around spaceflight and this experience. It’s going to be such an extraordinary, bonding experience for people. I truly believe it will bring people together in a deep way.You mentioned Blue Origin, Virgin, and SpaceX — obviously some of the first names people think of when space is mentioned like Elon Musk and Jeff Bezos. They are controversial figures, likely quite different from our target customer base. But I'm curious. What do you think about them? Are you grateful for how they've helped popularize and mainstream space travel?Jane: Taber and I worked with Elon before he started SpaceX, so we have an interesting perspective. In the early days of SpaceX, space tourism was considered a joke and the idea that commercial companies could enable space travel or moon/Mars missions was insane. It was assumed that only governments could do that. Elon deserves a lot of credit; Gwynne Shotwell too. She's done an incredible job revolutionizing the space industry by lowering costs, improving efficiency and effectiveness, and showing us what's possible. SpaceX paved the way for the over 100 small rocket companies operating now, which never would have happened without that trailblazing. So while there are likely narrative or cultural elements we wouldn't fully align with, overall we are absolutely grateful for the pivotal role SpaceX played in advancing commercial space and making it seem achievable.What excites you about exploring space?Jane: When I think about space exploration, I don’t view it as leaving Earth never to return. I actually quite like this planet! To me, space exploration is more of an extension of the perspective-broadening we do now. When people look down on Planet Earth from space, it’s a mind-blowing experience. Now imagine yourself standing on the moon or Mars and seeing Earth. It’s that exponentially more impactful. It will give people a wildly different perspective on what it means for all of us to live together. We should think of ourselves as one human family living on Spaceship Earth. As we venture farther out, it will become increasingly clear that we’re holding up a mirror to humanity, seeing ourselves somewhere other than Earth for the first time. It’s a wild concept. So that’s how I view space, not as leaving the planet but expanding our perspective to appreciate that we’re all in this together.How do you prevent accidents in the air?Jane: A common question we get is what happens if something goes wrong with the balloon? The balloon technology is incredibly well understood with a long legacy. Hundreds have been flown in the last 20 years without a single in-flight incident. However, we obviously need backup systems. We have a series of parachutes, similar to those used on SpaceX’s Dragon capsules or other space vehicles. They are robust, proven parachutes. We have four total, with only two needed for a safe landing. The parachutes are only used in an emergency scenario because normally the ship ascends under the balloon and descends back onto the balloon, keeping the flight system consistent. This is a very safe approach, never transitioning between flight systems. We’ve focused on simplicity everywhere possible because simpler systems tend to be safer overall. Get full access to Newcomer at www.newcomer.co/subscribe

Aug 15, 2023 • 56min
Spaceman Explains to Earthman How Things Work (with Delian Asparouhov)
Last time I remember writing about Varda co-founder and Founders Fund partner Delian Asparouhov, I was giving him a hard time about his subdued impromptu Clubhouse run-in with then San Francisco District Attorney Chesa Boudin who he’d been flaming on Twitter.But since then, Asparouhov has mellowed out online. When I texted him after our podcast recording session and mentioned that his Founders Fund colleague Mike Solana was sassing me on Elon Musk’s social networking platform, Asparouhov wrote back, “Bro I’m tryna do 3 jobs over here. I don’t have time to pay attention to what Solana is up to.”Besides Varda and Founders Fund, I wondered what the third job was.He texted me back, “Fatherhood.”On the latest episode of the Newcomer podcast Asparouhov and I covered a lot of ground. We talked about Varda’s satellite mission and its ambitions to manufacture in space. We discussed SpaceX’s reusable rocket and the media conversation around Starship’s explosion. Asparouhov mused about UFOs and missions to Mars. It was a wide-ranging conversation about space and technology.The conversation started off digging into Varda’s excited research into LK-99.Varda ran an experiment which they initially thought might show verification of room temperature semiconductors.By the time we recorded our conversation, you could tell Asparouhov was more muted about Varda’s findings.Later he tweeted, “alas, the rocks we made floated due to iron impurities.”Highlighted ExcerptsThe transcript has been edited for clarity.Eric: What is Varda’s focus at the moment?Delian: Our goal is to take some of the research that’s been shown on the International Space Station to have a ton of promise in terms of, as we’ve been talking about, solid state formulation. It turns out solid state formulation is significantly affected by gravity - that may also be true in superconductors. So one day down the line, if somebody does discover these formulations and they’re showing issues that we think gravity could actually solve, there’s a world where Varda flies a superconductor. You know, four or five years, definitely not anytime soon, given that the biopharma side is so much more preserved currently.Eric: I’m gonna be dumb again. To me, solid state is like hard drives. Is that what you mean by solid state formulation?Delian: If you look at what’s happening both in superconductors and what we do in the pharma world, you’re taking things that start as very fine grain powders or liquids and making solid state crystalline versions of them. In the pharma world that ends up looking like a little bit of table salt that you take, and it turns out that thing actually has drug cancer molecules and mRNA molecules. In the world of superconductors, it turns into these things that look like, I mean you’ve seen them on Twitter, they look like these kind of weird half ceramic, half metal objects. So solid state is just the form of the matter. Solid state in particular typically means a larger crystalline lattice structure, not just individual small molecules.Eric: The whole story of milestones you’re talking about, what would be viable, reminds me of the SpaceX experience. Where a few months ago one of their rockets blew up. It’s so hard as a layperson, even when cheering these things on, to know as an external observer what signs show the company’s on track. What was your reaction to media like The New York Times framing the SpaceX explosion super negatively?Delian: I think the layman’s view, particularly The New York Times, was clueless and off base. In aerospace, it’s easier to publicly verify traction, unlike software where companies just claim things. You can see did the rocket launch? Did the spacecraft enter orbit? Those are physical facts. SpaceX is developing an extremely ambitious new rocket alongside their workhorse Falcon 9 that has flown over 200 times without exploding. This new rocket is riskier but more capable. It’s interesting because even though Falcon 9 lands part of itself, it still loses the top section on every flight. So travel is expensive if you had to rebuild the cockpit after every plane flight. This new rocket Elon’s making aims to be fully reusable to lower costs.Because it’s so ambitious, SpaceX’s approach is to test and fly rapidly rather than get stuck analyzing indefinitely. Their early Falcon rockets blew up but they learned. Nobody expected this new rocket to even get off the pad, but it went way further than expected before failing around stage separation. Calling it a failure seems crazy to me given this is the most ambitious project ever. It did way better than anyone thought, proving out concepts. Failures are part of pushing forward ambitiously. The NYT calling it a Space Shuttle-type failure shows cluelessness - this explicitly developmental rocket had no people aboard. To get to safe, you have to start unsafe and prove it out over time.Eric: How much does Varda depend on SpaceX’s continued success in bringing down the cost curve? Could Varda work with today’s cost of satellite deployment? Or are you counting on further reductions in deployment costs?Delian: At today’s launch costs, where we’re spending $1.5 to $2 million per flight, that is low enough for us to build a strong business around what we’re doing now. So I’d say none of our models or thinking depends on future cost drops. Obviously I’d be thrilled if something like Starship came online, though I think that’ll take time. I’d be excited for more players to start landing rockets - no one has really done that yet, even though it’s been eight and a half years since SpaceX’s first landing. So I’m not counting on it happening soon. We’ve architected our business so it doesn’t depend on further cost reductions.. Get full access to Newcomer at www.newcomer.co/subscribe

Aug 8, 2023 • 59min
Scaling People (with Claire Hughes Johnson)
Claire Hughes Johnson writes in her book, Scaling People, about a moment early on in her time at Stripe when an Irish journalist shouted to her, “You’re the lady! You’re the lady with the lads!”Hughes Johnson, who joined Stripe in 2014 as the payments startup’s chief operating officer, works closely with two of the most iconic Silicon Valley entrepreneurs, Patrick and John Collison. During her tenure as COO, she helped bring her management know-how from Google and experience working for Sheryl Sandberg to help organize the growing company. I invited Hughes Johnson on the Newcomer podcast to talk about her time at Stripe and the management lessons that she has put down on paper in Scaling People, which she published this year. Toward the end of our conversation, Hughes Johnson turned the tables on me and gave me some coaching.Our conversation circles around two sections of her book, in particular. We talked about giving feedback and honesty in a corporate setting. She talked about her principle that managers should encourage people to “say the thing you cannot say.”She writes,How often have you sat in a meeting and mused, “It really feels like there’s something that isn’t being talked about right now”? Or had a conversation with a report and thought, “I think they’re getting upset about what I’m saying”? Or caught yourself filtering everything you say? These questions prompt a bigger one: Why don’t managers say what’s actually on their minds?People often think that good management is about having a lot of filters, and for good reason. There’s a lot that might feel risky to say, or that feels like a personal judgment. But be wary of over-filtering. Fine-tuning your filters and pushing yourself to name your observation in a constructive way means you’ll be able to have a more honest conversation about what’s going on. Then you can all start working on a solution in earnest.Hughes Johnson concludes scaling people with a chapter titled, “You.” It looks at how managers manage themselves.She writes,The more senior you become, the more creative reality gets at finding ways to beat you up every day. You will have days—sometimes many in a row—when your highest performer is threatening to quit, a top customer has just informed you that they’re moving to a competitor, you’re leading a company-wide meeting the next day and haven’t had time to prepare, and the cross-functional project you kicked off last week is already going off the rails. Many people don’t have the psychological strength and resilience to keep going. In The Hard Thing About Hard Things, Ben Horowitz calls this “the struggle,” when “nothing is easy and nothing feels right.”To make it all work, you have to learn how to manage your time and energy. First, diagnose what gives and takes your energy. The easiest way to do this is to map out your good and bad days and track what activities add to and detract from your energy. An easy tactic is to keep check marks on your calendar of good days and bad days. After a month, look at all the good days and all the bad days, and then the good weeks and bad weeks, and see what trends jump out. When I did this exercise, I found that the weeks when I had more than one work event that kept me from having dinner with my kids and getting them to bed were bad weeks. I then resolved to restrict my work-related late nights to once a week—a personal guideline that I occasionally break, but not often. Your goal is to study what combination of time spent on which activities creates your best performance, then determine where you need to set boundaries to preserve your strongest self.Coming up as a reporter, I was always resistant to “management” and “leadership” advice. Those words made me think of Dale Carnegie books and cash-grab leadership seminars. But as I’ve started to build Newcomer into more of a company (we’ve got a full-time chief of staff, three summer interns, and am looking to hire a full-time reporter), I’ve come around to the idea that being intentional about how you spend your time and how you work with people are essential skills, worthy of serious reflection. These days, Hughes Johnson is a corporate officer and advisor at Stripe. She’s spending a lot of her time working with individual managers and offering coaching inside the company. So we got a taste of how Stripe’s management guru thinks.I really enjoyed our conversation. Give it a listen. Highlighted ExcerptsThe transcript has been edited for clarity.On Good Management.Claire Hughes Johnson: One of the topics that came to mind during my interview with John and Patrick was the importance of good management and smart operating structures. I emphasized that we shouldn’t be reinventing the wheel. I believe in fundamentally sound management practices, rather than creating an entirely new way of thinking about performance feedback.I paused and told them, “You guys have to be with me on this. We might start with a very basic version of performance feedback, but it’s better to do that than to let the perfect be the enemy of the good.” What’s wrong with doing everything from first principles? At some point, it becomes exhausting, and you might not be the best at constructing the system.I also discussed the permanence of management structures and hierarchies that have been in place for hundreds of years. There have been attempts to innovate, such as holacracy, and workers’ expectations have changed. I’m not suggesting we do things the same way we did 100 years ago, but we must pay attention to history.Patrick became particularly interested in this topic and started reading studies on management practices. He found academic research and data that showed countries with good management education and practices tend to have better economic outcomes. He agreed, saying, “Yeah, I think you’re right. Let’s put some fundamentals in place.”Unfortunately, some young companies want to reinvent more than they should. They may have invented a great product and feel compelled to create new ways to manage people. But I believe this can be a mistake, and it’s better to rely on proven methods and structures.Young companies, especially, should practice giving feedback.Claire Hughes Johnson: The book has a lot of stuff on operating structures. It’s really important to have goals and metrics that everyone recognizes as the company's most important goals, and to review them publicly with everyone. The mission should be clearly articulated, along with the direction for the next three to five years. Clear feedback structures are vital. Ideally, feedback should be continuous, but in young companies, many managers are new to this process, so they’re not giving as much feedback. Therefore, you actually have to build more structures for it, which may seem counterintuitive. Some companies might say, “Oh, we’re just running after this prize, and we can’t be distracted by that.” But I respond, “Well, actually, it’s the most important thing, because you aren’t used to doing it.”How do you think about feedback? How direct or brutal should the feedback be?Claire Hughes Johnson: When I first started working at Google, I was shocked at how direct the engineers were, saying things like, “That’s a terrible idea.” It was not the world I had been in working in consulting or government. At first, I got defensive, but I’ve come to love it. However, when I talk about feedback, there’s a level of directness that I don’t think is productive. If it’s so direct that it feels like an attack, people stop listening and think about survival. It becomes a matter of adapting or dying.I have an operating principle that I talk about in the book: “Say the thing you think you cannot say.” I try to push myself and others to be open and willing to put things on the table without creating an attack response. For example, I might say to a leadership team member at Stripe, “From my seat, 10,000-20,000 feet away, I have a couple of things I’m worried about.” Then we can have an interesting conversation, looking at the problem together.As a leader, it’s also about reading the room, even virtually. What’s the body language? Are people making eye contact? Are there weird comments in the doc? My job is to get everyone else’s opinion on the table first. Sometimes I'll say, “It feels like there's something we’re not saying. It feels tense in here.” Then I might call on someone to break through to the real thing.There are different dynamics at play, such as power dynamics and layering issues. Sometimes you can tell the team isn’t behind their leader. Other times, there’s friction within the team or with another team. And sometimes, it's a matter of seeing the forest for the trees, stepping back to look at the bigger picture. Is this actually a good product? Why are we not seeing more user adoption? Why have we only grown 10% when the rest of the products are growing 40%? As a leader, your job is to have that bigger picture in mind and to ask, “Is this the right strategy?” Sometimes, you have to zoom out and say, “We’re having the wrong conversation, folks.” Get full access to Newcomer at www.newcomer.co/subscribe

9 snips
Aug 1, 2023 • 54min
Staying Global (with Bejul Somaia)
Lightspeed Venture Partners can sometimes live in the shadow of its noisier rivals. Andreessen Horowitz has a massive war chest, sprawling payroll, and insatiable appetite for attention. Meanwhile, Sequoia Capital is, well, Sequoia. But Lightspeed has established itself as one of the top multi-stage technology investors of this era. In July 2022, Lightspeed announced that it had raised more than $7 billion to invest in startups. Now, as Sequoia spins off its Chinese and Indian venture capital arms and as Lightspeed builds out its presence in Europe, Lightspeed is looking like one of the most globally-oriented venture capital firms. I invited Bejul Somaia on the Newcomer podcast to talk about Lightspeed’s investments in India and its global strategy. Somaia is one of the leaders of the firm and relocated to the United States after many years investing for Lightspeed in India. “We want to see, access, and compete for the best opportunities wherever they are,” Somaia told me. Venture capital investments in India fell to $25.7 billion in 2022 from $38.5 billion in 2021.“Forcing capital into these companies is not necessarily the answer and I think we’ve learned that time and again,” Somaia said. “2021 — we know was out of control everywhere. But in shallow markets, out of control is even more damaging because the asset price inflation is even more significant in shallow markets. The movements are more jarring,” he said. A correction was healthy, necessary, and painful. Get full access to Newcomer at www.newcomer.co/subscribe

Jul 25, 2023 • 43min
Psychedelics, Micro Nuclear Reactors & Venture Turbulence (with Rebecca Kaden)
Union Square Ventures has some of the best performing funds in the venture capital industry. As I’ve reported, USV-backer UTIMCO disclosed in a recent filing that USV had delivered the public investment fund an internal rate of return of 59%. And that number will likely go up over time. (For instance, USV portfolio company Casetext sold to Thomson Reuters for $650 million after the UTIMCO performance update.) I invited USV managing partner Rebecca Kaden onto the Newcomer podcast to talk about how USV consistently invests in unconventional companies. We started off our conversation talking about Journey Clinical, the psychedelics company, in which Kaden announced a Series A investment in January. We also discussed USV’s $200 million climate fund strategy, her interest in the AI application layer, and how rising interest rates are effecting the venture capital asset class. Give it a listenHighlighted ExcerptsThe transcript has been edited for clarity.Eric: How do you repeatedly invest in weird things like psychedelics?Rebecca: This thesis around access to care, which has attracted so much capital — some of it ours and is proving to be a good category — has been where the market has gone, but it’s actually only one piece of the puzzle. The way we get into things that are unusual is by having strong theses about where things are going versus being extremely opportunistic. Obviously, there’s a balance. But that thesis thinking is important. A lot of thesis work on this category really led to the belief that access to care is only half the puzzle. The other is how is care itself going to evolve, and you start unraveling that thread: how is care itself evolving? The real biggest last evolution of care is SSRIs. Those are prescription drugs and have been very important to the treatment for mental health crises, but there’s a lot of things they don’t treat. They’re not a one size fits all model. And they’re basically all we got, right? The innovation has not had a lot of other layers, except for psychedelics. And so we became very interested in psychedelics as the next card to get turned over and the next option in needing a bucket of options to treat a crisis.Eric: There are pharmaceutical companies. If there’s money to be made, shouldn’t they be trying? What’s happening that it feels like you need a real outsider thinking to bring ketamine, a drug that’s legal, to people’s lives that the medical system is unable or unwilling to do what’s happening?Rebecca: Well, this isn’t really unique to psychedelics or to mental health. Pharmaceutical companies make drugs, so the development of drugs goes with them, but the distribution and networks of access is outside of it. That’s not particularly new or unique here. That’s where business opportunity has been. So the idea is, when you talk about distribution and networks of access, that’s often where these business opportunities lie. The development of drugs is kind of a different beast, which lies in the pharmaceuticals. Why is there a business opportunity with creating access? Because the same reason technology drives business opportunity into anything. Offline access is slower, it’s more gated; it’s more piecemeal. You have to be at the right doctor at the right time, you have to find it. By creating a network, you just allow anyone anywhere to find access and education at a faster speed and with much broader supply, which brings efficiency to the market.Eric: Do you think mushrooms are going to be on the table soon? Or how much was this a bet that the regulatory regime would change?Rebecca: I don’t think mushrooms as we think about them in a recreational sense are just gonna get legalized, maybe they will, but that’s a separate kind of thing. I think other forms of psychedelics in formats that are right for care are very much going to get legalized. And actually, as we did our research, to us that’s a when not an if. When you dig into what’s going on clinical trials and in the clinical world, in some ways that seems pretty easy to bet on that these will continue to happen. And if not exactly the form that we’ve outlined, rapid new forms of options for care for mental health diseases are going to get approved and released. They’re going to need a network of education and distribution to go into the therapist network.I do think there’s a regulatory risk here. There’s some amount of regulatory risk on psychedelics. We have to be honest about it. But I actually think more about regulatory risk across broader online healthcare in general. We’re at somewhat of a time of that whole market still getting worked out on not unique to mental health and not unique to psychedelics, but what you can prescribe online and to whom and to how and how to allow that really important access that we’ve come to rely on, but also do it in an appropriately controlled way.Eric: You come from a consumer focused firm. When you were interviewing with USV, was it clear that you were shifting away from consumer, and how have you thought about consumer professionally?Rebecca: We don’t think a lot about the divide in our portfolio if we think about our fund construction, or how we're looking at the world between consumer and B2B. What we think about is this thesis and the mechanics involved, for instance the role of building network driven businesses and the opportunity to leverage bottom up networks to create moats and scale and to broaden access by driving value and down costs systematically across categories we care about. Sometimes the right application when you pull the threads of that thesis is a consumer product or service, and sometimes it’s the enabling infrastructure of them. But most of USV’s investments had been one of those two things. They’ve either been the end application or the enabling infrastructure involved, but a common theme throughout our investments is how do you build important networks that can change industries, but rise outside of them. If you think about Journey Clinical, it’s a network of therapists. They’re stronger, and the more you add on to them, it’s a bottom up growing network of acquiring the therapist, even though it interacts with the healthcare system and can change it. But it’s growing this network outside of the infrastructure to then impact the existing structure. We really like that if you think across of our investments, and sometimes that turns out to be consumer, if you think about an Outschool in education, or a Duolingo, or a Twitter, and sometimes it turns out to be the enabling infrastructure or the B2B Marketplace application like Journey Clinical.Eric: What are your thoughts on AI in consumer?Rebecca: The piece of the AI craziness that I’m most excited about is the application layer. There’s still a lot of kind of complexity and uncertainty on the foundational model and on the enabling infrastructure on where equity value aggregates — how much of the stack the models own, how defensible those models are, how that shakes out — but what I feel like we can have more conviction about is that it unleashes a wave of consumer innovation that’s going to be really fun. The way this is gonna get utilized is by products that we want to use. I’m excited about unleashing this rejuvenated value around fun things to do, where the coolest thing about AI driven applications is they get better if people actually use them. So the strongest incentive of the team is to increase engagement and utility. The only way to do that is to combine utility with fun. There’s gonna be so many things in the market that if things aren’t fun to use, you’ll go to another option. But the team has a huge incentive to get you to stick because that’s how their product gets better. So if you think about something like Duolingo, which has been on this for a long time of leveraging machine learning and AI to create better consumer experiences — streaks, gamification, fun — infused with the utility of language learning is critical, because their product gets better if I use it. I’m really excited to see that apply to lots of different consumer applications. We’ve been talking a lot and everyone’s been talking a lot about whether they’re going to be moats. Is stickiness going to be possible? The barriers are so low. The moat is going to be fun and teams that can create rapid new fun things that keep you on the platform. We haven’t seen that in a while. I’m excited about it. Get full access to Newcomer at www.newcomer.co/subscribe

Jul 18, 2023 • 57min
Talking Threads With the Facebook Whistleblower Frances Haugen
Elon Musk is the liberal elite’s enemy of the moment. How quickly the bad blood for Mark Zuckerberg is forgotten. When Zuckerberg’s Meta released Twitter rival Threads, reporters and left-leaning types (myself included) flocked to the new app as a potential refuge from Musk’s Twitter. The enemy of my enemy is my friend seemed to be the logic of the moment.I invited Facebook whistleblower Frances Haugen onto the podcast to discuss the sudden embrace of Threads, her ongoing criticisms of how Facebook operates, and her new book, The Power of One.Haugen, for one, has not forgotten the problems with Facebook. She hadn’t downloaded Threads.I said on the podcast, “As a reporter, it’s funny to see the reporter class embracing Threads at the moment when two years ago, or even more than that, they would have been so negative and apprehensive about trusting Facebook. I’m just curious watching the pretty upbeat response to Threads, what do you take from that and are you surprised there seems to be some media trust for Facebook right now.”Haugen was empathetic toward people fleeing Twitter for Threads. “I think it’s one of these things where the trauma the Twitter community has faced in the last year is pretty intense,” Haugen told me. “People really liked having a space to discuss ideas, to discuss issues, and the idea that they could have a space again feels really good.”We spent much of the episode getting into the particulars of The Facebook Files and her criticisms of Facebook. She outlines a core critique in The Power of One’s introduction:One of the questions I was often asked after I went public was, “Why are there so few whistleblowers at other technology companies, like, say, Apple?” My answer: Apple lacks the incentive or the ability to lie to the public about the most meaningful dimensions of their business. For physical products like an Apple phone or laptop, anyone can examine the physical inputs (like metals or other natural resources) and ask where they came from and the conditions of their mining, or monitor the physical products and pollution generated to understand societal harms the company is externalizing. Scientists can place sensors outside an Apple factory and monitor the pollutants that may vent into the sky or flow into rivers and oceans. People can and do take apart Apple products within hours of their release and publish YouTube videos confirming the benchmarks Apple has promoted, or verify that the parts Apple claims are in there, are in fact there. Apple knows that if they lie to the public, they will be caught, and quickly. Facebook, on the other hand, provided a social network that presented a different product to every user in the world. We— and by we, I mean parents, children, voters, legislators, businesses, consumers, terrorists, sex- traffickers, everyone— were limited by our own individual experiences in trying to assess What is Facebook, exactly? We had no way to tell how representative, how widespread or not, the user experience and harms each of us encountered was. As a result, it didn’t matter if activists came forward and reported Facebook was enabling child exploitation, terrorist recruiting, a neo-Nazi movement, and ethnic violence designed and executed to be broadcast on social media, or unleashing algorithms that created eating disorders or motivated suicides. Facebook would just deflect with versions of the same talking point: “What you are seeing is anecdotal, an anomaly. The problem you found is not representative of what Facebook is.”To jog your memory for the episode, in September 2021, the Wall Street Journal published the first in a series of articles, called the Facebook Files, about the company’s cross check program, which gave special treatment to high-profile users when it came to the company’s moderation decisions. The Journal followed that report with a story about how Facebook’s internal research showed that 32% of teen girls said “that when they felt bad about their bodies, Instagram made them feel worse.” The third story in the series showed that Facebook’s decision to preference “meaningful social interactions” seemed to have the opposite effect, giving more reach to posts that instigated conflict and anger. Perhaps most damning in my mind, was the Journal’s fourth story in the series which showed that Facebook had failed to implement internationally many of the table stakes moderation practices it applies in the U.S.The Journal won a Polk Award for its reporting. I have at times been skeptical of how damning these stories were. It’s not that crazy to me that Facebook would want to provide extra attention toward moderation decisions for public figures. Is Instagram harming teen girls more than Vogue or Cosmo? So it was fun to finally hash out some of these issues with Haugen on the podcast. Ultimately, I think we were mostly aligned that we both support much better disclosure requirements for Facebook. Regulators are fighting with both arms tied behind their backs.I was disappointed, however, that Haugen seemed to bend over backward to come off as apolitical in her critique of Facebook. She didn’t really engage in the obvious political asymmetry: Republicans are clearly much more likely to post the type of content that Democrats would call misinformation. I think that’s a fair statement whatever you think of “misinformation.”Anyway, that should give you enough context to dig into our conversation. Enjoy!Give it a listenHighlighted ExcerptsThe transcript has been edited for clarity.Eric: How would you see a disclosure regime working that still allows companies like Facebook to be flexible and to change?Frances: I think a lot of people don’t sit and think about what’s the menu of options when it comes to intervening in a problem as complicated as this. I’m really glad that you brought up the idea that these companies’ grow and change, where the next one to come along might not fit the exact same mold of this one. One of the ways the European Union handles that flexibility — and to be really clear, this kind of way of doing regulation of saying disclosure and transparency is instead of something like what’s happening what’s happening in Utah, where Utah is coming in and saying, “This is how you will run your company.” If people are under 18, they have to have parent supervision, no privacy for kids, their parents can see everything — or like Montana coming out and just flat out banning TikTok. Those are kind of “building fences” type roles, where we’re like, “Oh, this is the fence you can’t cross.” And the thing about technology is it moves and changes, and they’re very good at running around fences.So the alternative is something like what the European Union passed last year, which is called the Digital Services Act. And the Digital Services Act says, “Hey, if the core problem is a power imbalance, right, the fact that you can know what’s going on and I can’t, let’s address that core problem because a lot of other things will flow downstream from it.” So they say, “Hey, if you know there’s a risk with your product, you need to tell us about it. If you discover one, if you can imagine one and you tell us about it. You need to tell us your plan for mitigating it because it’s going to be different for every platform. We want it to unleash innovation. And you need to give us enough data that we can see that there was progress being made to meet that goal. And if we ask you a question, we deserve to get an answer,” which sounds really basic, but it’s not true today.Eric: Some of these problems that you've identified are just human problems. If you talk about sort of the Instagram critique with it, potentially making sort of young teenage women — some segment of them unhappy. I mean, you could say, like, was that so different from Vogue? Is this really an algorithmic problem?Haugen: There have always been teen girls that were unhappy about their bodies or how nice their clothes were. But there are a limited number of pages of Vogue every month. The second time you read Vogue, you’re going to have a different impact on you than the third time you read Vogue. Or you’re going to get bored of it? And in the case of something like Instagram, Instagram progressively pushes you towards more and more extreme content.…With a 13-year-old girl, she might start out by looking for something like healthy recipes. And just by clicking on the content get pushed over time towards more and more extreme materials.Eric: Why did you decide to come out and reveal your identity?Frances: I had been contemplating for quite a while would I have to come forward at some point. I had a chance to talk to my parents about it a large number of times just because what I was seeing on a day-to-day basis while I lived with them during COVID was so different from Facebook’s public narrative was on these issues. But the moment where I was like “okay, I have no other options” was right after the 2020 election — so this was in December, less than 30 days after the election — they pulled us all together on Zoom and said, You know how for the last four years, the only part of Facebook that was growing was the Civic Integrity team. So it was the team, for Facebook.com aimed to ensure Facebook was a positive social force in the world, that it wasn’t going to disrupt elections, it wasn’t going to cause any more genocides because by that point there had been two. They said, Hey, you are so important; we’re going to dissolve your team and integrate it into the rest of Facebook. And when they did that, that was kind of the moment where I realized Facebook had given up. That the only way that Facebook was going to save itself was if the public got involved. That the public had to come and save Facebook. Get full access to Newcomer at www.newcomer.co/subscribe

Jul 11, 2023 • 58min
Musk & Zuck Go Head to Head, Vying to Rule Global Online Discussion (with Katie Notopoulos & Tom Dotan)
Former BuzzFeed reporter Katie Notopoulos spent the first few days posting on Meta’s Twitter copycat, Threads, as if she were the editor-in-chief of the new app. “As EIC, it’s a lot of work! I’m personally curating the feed for users based on all of Meta’s information on them to bring each person a hand-curated feed that I’ve approved,” Notopoulos posted on Threads. While Meta tolerated the ruse, the company censored one of her more roguish posts. “At Threads, our expectation is for all users to treat others with kindness and respect. This encompasses acknowledging the choice to adopt a Nazi lifestyle. We embrace a diverse community,” she trolled.Ultimately, Notopoulos announced that she had been fired from her role as editor-in-chief. I invited her on the show, along with Dead Cat podcast defector Tom Dotan, who abandoned our old podcast in favor of a gig at the Wall Street Journal. Together, we made sense of the Threads-Twitter rivalry. We talked on Friday so a few of our stats on Threads’ growth might be outdated. Threads has since exceeded 100 million users and Elon Musk has proposed a “literal dick measuring contest” and called Zuckerberg a “cuck.” Otherwise, I think you’ll find our conversation perfectly current. It’s a lively episode. I posit that Threads will quickly become the Uber to Twitter’s Lyft. I didn’t just invite Notopoulos on the show because she has been a Threads troll and a the thorn in the side of Meta. She is famous for her extremely online, yet carefully reported pieces from her time at BuzzFeed. She wrote a piece titled, “Chuck E. Cheese Still Uses Floppy Disks To Make Its Rodent Mascot Dance — For Now.” And she revealed the real names of the Bored Apes founders. BuzzFeed is paying her for the next few months after the company shut down its news division. So she’s had plenty of time to spend on Threads. Dotan once covered Snapchat obsessively and we spent many Dead Cat episodes talking about Facebook, so I thought this would be a fun episode to have him back on the show — even if the Journal has muzzled how wild he can be in his pronouncements. We concluded the show talking about a much more Newcomer-y topic. Dotan wrote last week about how AI had stemmed tech’s downturn. He reported:The Nasdaq has risen 32% this year—the Dow Jones Industrial Average is up 3.4%—while Microsoft shares have climbed 41% and Nvidia shares have almost tripled on the back of optimism that AI will bolster their businesses.Companies that had been touting their cost-cutting and apologizing for hiring too many people in recent years have been adding to the excitement by broadcasting their AI ambitions. Of the S&P 500 companies with earnings conference calls from the middle of March to late May, 110 mentioned AI, according to FactSet. That is a record high and around three times the 10-year average. Give it a listenHighlighted ExcerptsThe transcript has been edited for clarity.Eric: Will threads be bigger than Twitter? Will it be the Uber to Twitter’s Lyft?Katie: I predict yes.Tom: Twitter in its current state? Not at its peak? Yeah, such a low bar.Katie: Twitter still has advantages over Threads, like anonymity and retaining large followings. [Instagram Head] Adam Mosseri recently mentioned that Threads won’t be a place for news.Eric: Threads aims to be a “nice” platform, countering the mean-spiritedness associated with Elon Musk and promoting a friendlier environment. Do you think the personality and positioning of Facebook will play a significant role, or is it all about the product and Instagram’s connection?Katie: It’s a combination. Threads’ success will come from being a product under Instagram, which many people don’t realize is owned by Facebook. On the other hand, people are leaving Twitter because of Elon Musk's presence.Tom: Facebook has a history of copying features in response to perceived threats, such as stories. However, Twitter isn’t a threat. This opportunistic move by Facebook. To launch Threads won’t magically fix the limitations of text-based platforms. We’re in an era of niche social media experiences, and reaching a billion users with this format is unlikely. It’s unfair to hold that expectation. Nonetheless, with 70 million users already, it can be considered a success.Katie: The Instagram account provided a dictionary where a conversation is referred to as a thread. For example, I was reading some intriguing threads that Eric was discussing. However, an individual post is still called a post, and instead of a retweet, it’s called a repost.Eric: What are your thoughts on what was happening there? I found it very strange that they were dictating the language they want people to use. I couldn't determine if they're worried people will start using terms like “tweet” and if they wanted to discourage that.Katie: I interpreted it similarly. People were genuinely asking, you know, what should we call them? Since they're not tweets, do we call them retweets? What should we call them? I think the worst-case scenario would be if people started jokingly referring to them as “threats,” which is probably not what they intended.Eric: People are really enjoying wordplay, and personally, I'm not a fan of that. There are posts about your followers or your thread count. It's like a new summer camp where everyone is trying to come up with the language that will dominate the platform.Katie: Absolutely. And it’s important to remember that there are a lot more people signing up than they expected, maybe around 70 million or something. But most of these users aren’t on Twitter and don't know anything about it. They’re not comparing it to Twitter. It’s mostly regular users, like 16-year-olds in Brazil, who are thinking, “Oh, a new platform? Where does this fit in with Instagram? Just tell me what to do.” The user base is incredibly diverse, which is why it's very straightforward in terms of understanding.Tom: Explain to me, though, why people who have never liked Twitter would suddenly join a Twitter copycat and find it useful. Twitter has been around for a while, and its mechanics and design haven't broadly appealed to more than 200-300 million users. So why now are they expecting people in Brazil, who have ignored Twitter for the first decade of its existence, to suddenly find “thread” compelling just because they can use their Instagram handle and easily sign up?Katie: Personally, as someone eager to test out new apps, I preordered it on iTunes so that it would be ready for download at exactly 7 pm. I was excited about it because I follow technology news and knew there was a new app coming out. But for most people, I don’t think they heard about the app and actively went to the App Store to look for it. I assume that when most people opened Instagram, they received a prompt to click and experience the new threads. They were signed up right from inside the Instagram app. So, anyone who opened Instagram yesterday was directed to join the app. They might have thought, “I’m not sure what this is, but I like Instagram, so I’ll give it a try.”Eric: It seems like there are a couple of factors at play. There’s definitely a disdain for Elon Musk, particularly among reporters and the left, including myself. I feel like that revolt and the desire of that crowd to find a new home helped motivate this, which is amusing because those same individuals have been critical of Zuck over the past five years.Katie: I think it’s a case of “the enemy of my enemy is my friend,” to a large extent. That seems to be the prevailing sentiment.Eric: Indeed. It’s obviously Instagram's power to bring Instagram users to the new app. Additionally, there are people who believe in getting on a platform early and building followers. So it’s like these three groups trying to coexist—the social media managers who want to grow their accounts in case it becomes the next big thing, the Twitter rebels, and the Instagram influencers who are being told that this is part of the app.Katie: I have another theory as well. When you sign up for the app, the feed is currently purely algorithmic, and it includes a lot of content from people you don't follow. There’s probably a lot of enthusiasm from these big celebrities who haven’t found success on TikTok and are holding onto Instagram as an essential platform for their careers. Fans and regular users are excited because they suddenly see celebrities who hadn't posted on Twitter for years.Eric: What are people’s opinions on the algorithmic feed? I think the average person wants an algorithmic feed.Katie: I believe so too. Instagram has continued to have an algorithmic feed for years because multiple tests have shown that it's what people actually want.Katie: Another important factor to consider is the timing of the app’s launch. Summer is the ideal season for such apps because teenagers are out of school and have more time to use their phones. The current success can be attributed to the high number of young users who are typically in school during other times of the year. While the app’s popularity may decline in the fall, I don't think it will fade away like Clubhouse did.Tom: Additionally, Facebook can easily maintain the app without much effort. Even if it reaches its peak user base, let’s say around 100 million, and then gradually declines to 50 or 60 million, it will still be manageable for Facebook to sustain it. The operating costs are likely low, mainly cloud computing expenses, and it might even serve as an ad platform. For Facebook, it could be a side project that requires minimal effort. If it also happens to cause some inconvenience for Elon Musk and the ongoing competition in Silicon Valley, then that's an added bonus. Get full access to Newcomer at www.newcomer.co/subscribe

Jul 6, 2023 • 53min
Techstars CEO Maëlle Gavet Talks Pre-Seed Deals, YC, SoftBank & `Zombie Mode' Funds
Maëlle Gavet and I first crossed paths about a decade ago when she was the CEO of the Russian e-commerce company Ozon. Then, we met up again when she was working as the chief operating officer for the SoftBank-backed real estate tech company Compass. A couple of months ago, I ran into Gavet at a networking dinner in New York City. I interrogated her about her two-and-half years so far as the chief executive officer of Techstars, the global pre-seed investment firm.I invited Gavet on the Newcomer podcast to talk about her time at Techstars and the state of the early stage market. You can listen on Apple, Spotify, YouTube, Substack’s app or wherever you get your podcasts. I’ve also included some excerpts from the discussion below. What she said about the state of venture capital firms will strike a chord of fear with many of my readers. Gavet warned that many VC funds are entering “zombie mode.”She said: In the VC environment, there is a consolidation ongoing, it’s not visible yet and in my view, the worst is to come. Emerging general partners not being able to raise their next fund. In the venture world, they don’t shut down. It’s not like in the operating company world where a company goes bankrupt and literally fires people, closes the door, and that’s it. In the VC world, it’s more like they move into zombie mode. It’s like we are still managing our last fund, but we’re not raising anymore.Our conversation covered a range of topics, including Gavet’s book, Trampled by Unicorns: Big Tech’s Empathy Problem and How to Fix It. We concluded our conversation, interrogating how tech has changed since she published the book and discussing what it would mean for brewing artificial intelligence regulation. Give it a listenLightly edited podcast excerpts from my conversation with Maëlle Gavet:What was the main thing that you wanted to change about Techstars?I wanted Techstars to become the best and largest pre-seed investor in the world. I thought that there were a lot of really good building blocks. The fundamentals were there, and there was also an opportunity to scale it further, streamline it, strengthen it, and provide more value to entrepreneurs, helping them get better terms, better exits, and better valuations. That’s a long process. The VC industry works in a very, very long cycle. So it’s not like you arrive and then three months later things change. But that was the idea of taking this great company to a whole different level. To start, when I would talk about Techstars, people would actually know who we are and what we do. And I remember announcing that I was joining Techstars to my network, and a few people, including venture capitalists from Silicon Valley who will remain unnamed, saying: Why are you joining a nonprofit? My answer was, this is not a nonprofit, this is an investment business and a pretty good one at that. It’s just that they never really position themselves as an investment business. And so part of the work was to change internally and externally, the image of Techstars to say, we are very large pre-seed investors. And by the way, as for Crunchbase, a few months ago, we officially became the largest pre-seed investor in the world.What has been the company with the best return for Techstars?We have some really, really cool companies that I like very much. Companies like Chainalysis made headlines not long ago because they provide blockchain data and analysis to governments, banks and businesses around the globe. And when things like FTX happen, and it’s only the most famous but there have been multiple situations where figuring out what is happening in the blockchain, crypto world has been pretty critical for a lot of institutions. Chainalysis is usually the company that calls.One that I liked very much is called Remitly. They’re a mobile payments service that enables users to make a person-to-person international money transfer. So that’s the tagline. What they do is that they allow to a large extent immigrants from all around the world to send money in a safe and cheap way to their families and to the people who need it. That's a $6 billion company. They went through an IPO in 2021. This is a company with a mission, which is amazing.We’re talking about billion dollar plus companies, and we can also talk about smaller companies because we have 3,600 companies in our portfolio. We’ve got a bunch. But the one that I like a lot among our billion-dollar-plus companies is a company called Zipline. They design and manufacture these drones, and then they operate them to deliver vital medical products in Africa. It’s a $3 billion company. They did successful fundraising in April of this year. Again, what they’re doing really makes a lot of sense for the world, and the risk of using a Silicon Valley sentence: to make the world a better place. But the reason why it matters so much is because I deeply believe and so does my team that big money comes from solving big problems. Big problems usually are found in things that make the world a better place. Not always, but it does help. So that’s my $3 billion-plus favorite company, but we got quite a few others.Are there standard terms for Techstars? If I’m an entrepreneur, what should I expect in terms of money and ownership?We have standard terms and they’re public. So it’s $20,000 plus $100,000 convertible notes. And depending on the conversion of the note, we ended up on average about 8% of the capital in the company. Basically what we provide to founders is the capital, obviously. But there is what we call the Techstars formula. So it’s the $120k that I've just mentioned. It’s the program. Our programs are very intense. It’s a small class, very small classes — 10 to 15 companies. It’s very hands-on. You have the Techstars team, and these are Techstars employees dedicated to that particular program. These tend to be people who are former entrepreneurs themselves. What is your read on the funding environment right now?In the VC environment, there is a consolidation ongoing, it’s not visible yet and in my view, the worst is to come. Emerging general partners not being able to raise their next fund. In the venture world, they don’t shut down. It’s not like in the operating company world where a company goes bankrupt and literally fires people, closes the door, and that’s it. In the VC world, it’s more like they move into zombie mode. It’s like we are still managing our last fund, but we’re not raising anymore.A lot of venture firms have not yet taken the full write-down on their valuation, which compounds the problem because a lot of institutional LPs have public and private portfolios and the public portfolios have taken the write-down. Valuations has dropped quite dramatically.We came from a period where it was not abnormal for a venture firm to raise every two years, sometimes every year. And so a lot of the firms are now out in the market fundraising. And if you take a significant write down, then suddenly your performance on paper doesn’t look great. And so it can create a problem for you. So it’s not like they are in denial. I just think that they’re trying to keep the appearances. The institutional LP knows that so there’s like a double effect. The first one is most institutional LPs are over overexposed to VC because the VC hasn’t taken the write-down that the public market has so there’s like a denominator effect. And then the second reason is the LPs know when they look at the GP they invested in that some of them have not taken the full write down, and they’re like, okay, maybe we’re going to wait to see where all of that lands. And so VC environment is very tricky at the moment, and I think what we’re observing is a complete change of the guard, a complete reorganization of the venture space. It’s not over. My guess is that it’s probably another few another couple of years. At the outcome of that change, we're most likely going to see very different players really influencing the markets.I would assume that over time, there’s less money available.There’s less easy money available. We have a little over 15,000 investors who have made an investment in Techstars, portfolio companies we’ve been connected with. So we talk to a lot of these people like we are deal flow to the VC industry, we’re not really a VC ourselves. And what we tell our portfolio companies is, it’s not that there is no money. There absolutely is some money, but it’s harder to get because the VC is going back to some fundamentals — you should probably do due diligence before you give a check of a few million dollars to a company. You are going to have to show a clear path to profitability — doesn’t mean that you have to be profitable, but it has to be clear and credible, not like you know, the hockey stick that makes you profitable in year 10 if all the planets align and you have no competition. And so that, by definition makes it a lot harder to create compelling cases. And then in a lot of cases, the VC will now ask, even at an early stage, to see some traction. We have companies that have raised recently very good rounds at seed and Series A levels, but they had a good track record a clear path to profitability, and a great product market fit. I think, if I had to summarize: Gone are the times where you could go and raise $5, $10, $15 million based on a napkin and a barely put together MVP [minimum viable product]. That’s not happening anymore unless you're in AI. And that's a different thing.Some of the founders think the gloom and doom has been oversold. VCs want to get better terms, and it’s in VC’s interest to emphasize how bad things are. What do you say to that?The valuation that we saw in 2021 and 2022 didn't make a lot of sense. We’re seeing a recalibration of the markets. We also say that to our portfolio companies: If you are being offered a down round, you probably should accept it because most likely, and obviously it's always on a case-by-case basis, but most likely, your last valuation was probably a little inflated, and the new valuation that you're getting is probably closer to reality. And so yes, it looks like you're down round. But maybe the way you should look at it is your previous round was an out of the ordinary round and this is the normal round. So it's not a down-round technically; it’s just a normal round. Get full access to Newcomer at www.newcomer.co/subscribe

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Jun 13, 2023 • 53min
Not Exactly AR And Not Exactly VR (with Lauren Goode & Anand Agarawala)
The metaverse had been left for dead. The massive hype for virtual worlds that we saw during the pandemic dissipated once we could all see our fellow humans in person again. But last week Apple finally revealed its augmented reality device, the Apple Vision Pro. The tech giant that rarely misses the mark with its carefully thought through product releases revealed that it wanted people to strap on ski goggle-like devices, direct a computer with their eyeballs, click with their fingers, and video chat in a digital realm.I invited Wired senior writer Lauren Goode and Anand Agarawala, CEO of the startup Spatial, on the show to talk about the new device. Goode got 30 minutes first-hand with the Apple Vision Pro. So we spent the first part of the show interrogating Goode about her experience with the $3,500 device that’s expected to be released next year. Goode told us that she didn’t think the device is truly augmented reality in the purist sense of the term. “It’s not using any waveguide technology that refracts light and then puts it into your eyeballs. It’s not holographic or volumetric, but it is AR if you think about the literal definition of AR as augmenting your reality,” Goode said. “Once you are running computer applications into this space in front of you where you would typically be looking at your real world living room but actually you’re seeing apps and playing games and doing stuff, you are augmenting your reality. It’s conceptually AR.”Agarawala has been hard at work on building tools for augmented reality devices for the past seven years at Spatial. The company builds 3D creation tools and hosts experiences across a range of devices, including virtual reality and augmented reality devices. Agarawala is cheering for real competition among the big tech giants when it comes to developing these wearable computers. “The market at some point of maturity would need all the Big Tech companies to get involved. If you’re just the one company doing it, that means it’s probably not a big enough market,” he said. Apple’s entry into augmented reality “absolutely validates it,” Agarawala said. On the episode, we talked about Meta CEO Mark Zuckerberg’s comments on the release of the Apple Vision Pro:Apple finally announced their headset, so I want to talk about that for a second. I was really curious to see what they were gonna ship. And obviously I haven’t seen it yet, so I’ll learn more as we get to play with it and see what happens and how people use it.From what I’ve seen initially, I’d say the good news is that there’s no kind of magical solutions that they have to any of the constraints on laws of physics that our teams haven’t already explored and thought of. They went with a higher resolution display, and between that and all the technology they put in there to power it, it costs seven times more and now requires so much energy that now you need a battery and a wire attached to it to use it. They made that design trade-off and it might make sense for the cases that they’re going for.But look, I think that their announcement really showcases the difference in the values and the vision that our companies bring to this in a way that I think is really important. We innovate to make sure that our products are as accessible and affordable to everyone as possible, and that is a core part of what we do. And we have sold tens of millions of Quests.More importantly, our vision for the metaverse and presence is fundamentally social. It’s about people interacting in new ways and feeling closer in new ways. Our device is also about being active and doing things. By contrast, every demo that they showed was a person sitting on a couch by themself. I mean, that could be the vision of the future of computing, but like, it’s not the one that I want. There’s a real philosophical difference in terms of how we’re approaching this. And seeing what they put out there and how they’re going to compete just made me even more excited and in a lot of ways optimistic that what we’re doing matters and is going to succeed. But it’s going to be a fun journey.Find the Podcast Get full access to Newcomer at www.newcomer.co/subscribe
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