AI in daily life and its application in autonomous vehicles. Integrated development, chat GPT and its usage in parenting assistance. The journey of starting Do Not Pay and AI fighting for consumer rights. Exploring AI intelligence, legal compliance, and helping consumers. AI capabilities and limitations, concerns of creators and writers, and the potential of multimodal AI with GPT-4v.
Do Not Pay uses AI to help consumers fight unfair practices and exercise their rights.
AI empowers consumers to navigate complex processes and fight against injustices.
Do Not Pay aims to provide an intelligent and ethical solution that adheres to legal and ethical standards.
Deep dives
Using AI to Challenge Unfair Practices
Do Not Pay, an AI legal agent, is focused on helping consumers fight back against unfair practices such as parking tickets, billing disputes, and junk fees. The company automates the process of generating demand letters and negotiating with companies like Comcast. By leveraging AI, Do Not Pay is able to level the playing field for consumers and provide a cost-effective way for them to exercise their rights. While the AI models used, such as chat GPT, have evolved over time, the company maintains a responsible approach, ensuring that the AI remains factual and doesn't engage in manipulative behavior.
Pushing the Boundaries of AI in Consumer Rights
Do Not Pay aims to address the issue of concentrated benefit and spread out harm by automating the process of fighting back against corporations and governments. Through the use of AI, Do Not Pay enables individuals to challenge unfair practices in areas like parking tickets, bill disputes, privacy rights, and more. The company takes advantage of AI's ability to communicate with companies in real-time, negotiating on behalf of consumers for better outcomes. AI becomes a powerful tool for consumers, allowing them to navigate complex processes and fight against injustices.
Balancing Usefulness and Ethics of AI
The effectiveness of AI, such as chat GPT, in assisting with consumer rights cases varies depending on the context. While models like chat GPT have shown significant improvements in negotiation tactics, there is a need to establish guardrails to prevent manipulative behavior. Do Not Pay ensures that AI remains truthful and factual, avoiding the use of deceptive tactics. Open-source models also play a role in Do Not Pay's approach, allowing for fine-tuning and customization. Ultimately, the goal is to provide an intelligent and ethical solution that empowers consumers while adhering to legal and ethical standards.
Expanding the Scope of Consumer Rights Support
Do Not Pay's mission extends beyond ticket disputes and bill negotiations. The company envisions assisting consumers in various areas, such as claiming unclaimed class action settlements and identifying opportunities for savings. By leveraging AI and innovative approaches, Do Not Pay aims to serve as a reliable resource for individuals seeking to exercise their rights and combat unfair practices. While the company is open to using alternative AI models and exploring partnerships, chat GPT remains a key tool in providing value to consumers.
The Future of AI and Regulation
The podcast explores the potential dangers of excessive regulation on AI and how it can hinder its usefulness. The guest shares an example of how using an AI chatbot to dispute issues on their credit report became more difficult due to new disclaimers and restrictions imposed. The conversation also raises concerns about white-collar workers protecting their jobs and the role of lawyers in shaping AI regulations. The guest believes that society should embrace AI as a tool that can improve people's lives, rather than stifling its potential through excessive regulations.
The Evolution of AI Assistants
The podcast discusses the evolution of AI assistants and the potential for personal AI bots in the future. The guest shares examples of how AI can be integrated into people's lives to carry out tasks such as managing finances, making phone calls, and even detecting health issues. The conversation highlights the importance of AI assistants becoming proactive rather than just reactive, providing users with automatic assistance and saving them time. The guest also emphasizes the need for AI to connect with real-world applications through APIs and to be accessible to users in different modalities.
I’m back from my honeymoon in Japan. Thanks for sticking with the newsletter as I celebrated my wedding this year. Expect more of my newsletter writing soon.
If you have tips or story ideas for me, you can always reach out at eric@newcomer.co.
I hope you’ve been enjoying the Cerebral Valley podcast series while I’ve been gone. If you missed the first three episodes, you can check them out in the links below:
On this week’s episode of our Cerebral Valley podcast, co-hosts Max Child, James Wilsterman, and I talk about how artificial intelligence is actually affecting our lives today.
Then at the 34:40 mark, I talk with DoNotPay CEO Joshua Browder. His company is helping consumers cancel their gym memberships, dispute charges, and otherwise stand up to big corporations.
Browder got some heat for planning to have an artificial intelligence-powered lawyer argue in court. Ultimately, he reversed course under pressure from the legal world.
Browder envisions a world where AI is fighting other AIs. Companies use artificial intelligence to power their chatbots and to handle customer support. Consumers need to be armed with similarly powerful AI-powered tools to resist those companies.
