
Shingo Principles Podcast
Monthly podcast hosted by the Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, to discuss topics in Lean thinking, research, and continuous improvement culture. Topics are chosen based on the Shingo Guiding Principles.
Latest episodes

Aug 22, 2024 • 31min
Episode 39: Ahead of the Curve: Using Key Behavioral Indicators for Predictive Success
In this podcast Jacob Raymer, a Shingo Faculty Fellow and Shingo Academy Member, delves into the transformative power of Key Behavioral Indicators, known as KBIs, in driving predictive success. In today's dynamic business landscape, understanding and leveraging KBIs can provide organizations with a competitive edge, enabling them to anticipate challenges, optimize processes, and achieve sustainable growth. In this podcast learn: 1) The fundamentals of Key Behavioral Indicators and their significance in predictive analytics. 2) Strategies for identifying and implementing KBIs within your organization. 3) Real-world case studies demonstrating the successful application of KBIs. 4) Practical tips for integrating KBIs into your existing performance management systems. Whether you are a business leader, operations manager, or a professional in organizational development, this podcast will equip you with valuable insights and actionable strategies to harness the power of KBIs and stay ahead of the curve. Throughout the podcast, there is reference made to an article called “Staying Ahead of the Curve: Using Behavior Indicators for Predictive Success” that can be found on shingo.org/articles.

Jul 29, 2024 • 36min
Episode 38: Challenging for the Shingo Prize
In this podcast learn the steps necessary to Challenge for the Shingo Prize. The Shingo Prize is based on a complete assessment of an organization’s culture and how well it drives world-class results. Most organizations do not wait to challenge for the Shingo Prize until they are likely to achieve it. Rather, they use their challenge as part of their progression to guide their journey of continuous improvement. Listen to this podcast to learn more about the process or visit https://shingo.org/awards/challenge-for-the-shingo-prize. You may also email our team at brittney.ogden@usu.edu or shaun.barker@usu.edu for individual questions about the Shingo Prize challenge process.

Jun 26, 2024 • 34min
Episode 37: The Mistakes that Make Us
Join us for an engaging podcast as we explore the transformative power of cultivating a culture that learns from mistakes, ultimately driving continuous improvement and innovation, leading to greater success! Renowned author Mark Graban will draw upon examples from a diverse array of companies, including industry titans like Toyota and agile software startups such as KaiNexus. During this session, participants will gain valuable insights into the experiences of CEOs and other leaders, regardless of company size, who have adeptly turned mistakes into opportunities for growth and advancement. While these leaders remain vigilant in error prevention, they recognize the profound value of embracing mistakes as pivotal learning moments, particularly within environments fostering psychological safety and robust problem-solving capabilities. Through compelling narratives, attendees will discover lessons that both educate and inspire, recognizing that in the dynamic landscape of business, mistakes are inevitable — yet it is the process of learning from them that propels us forward!To learn more, please visit https://shingo.org/articles.

May 25, 2024 • 33min
Episode 36: The Future of People at Work
Exploring the future of work with technological advancements, changing employee demographics, and evolving customer needs. Symposium focuses on lean practices, collaboration, and global expansion to create engaging and inclusive workplaces. Closing with gratitude for participation and a discount code for future engagement.

Apr 27, 2024 • 33min
Episode 35: Why Care
Authors Chris Butterworth and Caroline Greenlee discuss the importance of psychological health in the workplace, emphasizing the need for organizations to prioritize mental well-being. They explore strategies for creating a culture that supports the psychological wellness of employees, promoting resilience and autonomy. The podcast provides practical insights for fostering a workplace where individuals feel seen, heard, and supported, ultimately leading to organizational success.

Mar 17, 2024 • 32min
Episode 34: The Foundational Skills of a Continuous Improvement Culture
Explore the fundamental skills for a continuous improvement culture, including practical experience, coaching, and job instruction methodology. Learn about the importance of governance and alignment with organizational objectives for fostering a culture of continuous improvement.

Feb 16, 2024 • 31min
Episode 33: Leading to Learn - Harnessing the Power of People
Katie Anderson, Shingo Publication Award recipient, discusses the transformative power of the Shingo Model in achieving lasting success. Topics include cultivating a culture of continuous improvement, insights from Toyota leader Isao Yoshino, case studies from Menlo Innovations and Barry-Wehmiller, and practical techniques for effective leadership and growth.

Jan 24, 2024 • 35min
Episode 32: Unlocking the Power of Every Individual at OhioHealth
Emily Swaney, Senior Director at OhioHealth, discusses the shift towards a people-centric philosophy at the organization. The podcast highlights the importance of empowering individuals, implementing continuous improvement tools, and creating effective management systems to drive organizational progress and alignment.

Jan 15, 2024 • 32min
Episode 31: Thinking Outside the Lean Box
Norbert Majerus and Sam Landers discuss Goodyear's innovative culture, the explicit goal of obsoleting products, promoting risk-taking, and fostering collaboration. They highlight how this culture led to a successful Lean transformation, avoiding bankruptcy. Key aspects include clear goals, crude prototypes, and patience in innovation attempts. Gain insights into engaging leaders in new ideas and the synergy between people skills for Lean and innovation.

Nov 16, 2023 • 37min
Episode 30: The Big Mistake with HR
In this episode of the Shingo Principles Podcast, we hear from Cheryl Jekiel, Shingo Faculty Fellow and CEO of the Lean Leadership Center, on the topic “The Big Mistake with HR.” Organizations committed to fostering a Shingo culture find that Human Relations (HR) is critical to achieving operational and organizational excellence. However, while HR touches most people-related systems, it is often on the sidelines of continuous improvement. In this podcast, we will discuss specific ways to involve HR in continuous improvement initiatives for greater success. We will also introduce the newly developed Shingo HR Action Learning Community.To learn more about this topic, please visit: https://shingo.org/the-big-mistake-with-hr/.