Shingo Principles Podcast

In this podcast we explore the core idea that behavior change, not belief change, drives Lean transformation. Arnoud Herremans and Norbert Majerus explain how altering the environment to support new behaviors fosters Lean thinking.Using examples from Goodyear's Innovation Centers, the session demonstrates how coaching leaders and creating collaborative systems led to significant improvements. Practical strategies like Lean problem-solving, gemba walks, and role modeling will be discussed, showing how to build a Lean-friendly culture that promotes sustainable results.Attendees will gain tools to create environments where Lean behaviors—and ultimately, Lean thinking—can thrive. I hope you enjoy the podcast. To learn more about this subject, please visit Shingo.org/articles. 

The Shingo Model promotes a culture of respect for every individual, with leadership rooted in humility. Gary Peterson of O.C. Tanner exemplifies this through his leadership, which has been the subject of research by Helen Zak, who is the Research Director at the Shingo Institute, Peter Hines, who is a Shingo Faculty Fellow and Shingo Academy Member, and Juliana Salvadorinho, who is working with the Institute as a research assistant. Their study focuses on O.C. Tanner as a Shingo Prize recipient site and investigates Gary's leadership effectiveness over the past 37 years, emphasizing four key leadership systems at the company. While traditional organizations focus on specific leadership tasks—like gemba walks, strategy deployment, and coaching—O.C. Tanner goes deeper by prioritizing the cultivation of effective behaviors. This begins with hiring individuals who exhibit the right behaviors and fostering mindsets that allow these behaviors to thrive. The company emphasizes two key mindsets: the Growth Mindset, which views all experiences as learning opportunities, and the Outward Mindset, which encourages actions that benefit others. Gary models these principles through his micro-behaviors, including his language, tone, body language, and emotions, which consistently convey positivity, trust, and collaboration. His inquisitive communication style and consistent non-verbal cues build a culture of trust and alignment. What distinguishes O.C. Tanner is how Gary’s approach has been adopted by the entire leadership team, ensuring a unified mindset and leadership style throughout the organization.To learn more, please visit https://shingo.org/articles. 

In this podcast Jacob Raymer, a Shingo Faculty Fellow and Shingo Academy Member, delves into the transformative power of Key Behavioral Indicators, known as KBIs, in driving predictive success. In today's dynamic business landscape, understanding and leveraging KBIs can provide organizations with a competitive edge, enabling them to anticipate challenges, optimize processes, and achieve sustainable growth. In this podcast learn: 1) The fundamentals of Key Behavioral Indicators and their significance in predictive analytics. 2) Strategies for identifying and implementing KBIs within your organization. 3) Real-world case studies demonstrating the successful application of KBIs. 4) Practical tips for integrating KBIs into your existing performance management systems. Whether you are a business leader, operations manager, or a professional in organizational development, this podcast will equip you with valuable insights and actionable strategies to harness the power of KBIs and stay ahead of the curve. Throughout the podcast, there is reference made to an article called “Staying Ahead of the Curve: Using Behavior Indicators for Predictive Success” that can be found on shingo.org/articles. 

In this podcast learn the steps necessary to Challenge for the Shingo Prize. The Shingo Prize is based on a complete assessment of an organization’s culture and how well it drives world-class results. Most organizations do not wait to challenge for the Shingo Prize until they are likely to achieve it. Rather, they use their challenge as part of their progression to guide their journey of continuous improvement. Listen to this podcast to learn more about the process or visit https://shingo.org/awards/challenge-for-the-shingo-prize. You may also email our team at brittney.ogden@usu.edu or shaun.barker@usu.edu for individual questions about the Shingo Prize challenge process.

Join us for an engaging podcast as we explore the transformative power of cultivating a culture that learns from mistakes, ultimately driving continuous improvement and innovation, leading to greater success! Renowned author Mark Graban will draw upon examples from a diverse array of companies, including industry titans like Toyota and agile software startups such as KaiNexus.  During this session, participants will gain valuable insights into the experiences of CEOs and other leaders, regardless of company size, who have adeptly turned mistakes into opportunities for growth and advancement. While these leaders remain vigilant in error prevention, they recognize the profound value of embracing mistakes as pivotal learning moments, particularly within environments fostering psychological safety and robust problem-solving capabilities.  Through compelling narratives, attendees will discover lessons that both educate and inspire, recognizing that in the dynamic landscape of business, mistakes are inevitable — yet it is the process of learning from them that propels us forward!To learn more, please visit https://shingo.org/articles.

Exploring the future of work with technological advancements, changing employee demographics, and evolving customer needs. Symposium focuses on lean practices, collaboration, and global expansion to create engaging and inclusive workplaces. Closing with gratitude for participation and a discount code for future engagement.

Authors Chris Butterworth and Caroline Greenlee discuss the importance of psychological health in the workplace, emphasizing the need for organizations to prioritize mental well-being. They explore strategies for creating a culture that supports the psychological wellness of employees, promoting resilience and autonomy. The podcast provides practical insights for fostering a workplace where individuals feel seen, heard, and supported, ultimately leading to organizational success.

Explore the fundamental skills for a continuous improvement culture, including practical experience, coaching, and job instruction methodology. Learn about the importance of governance and alignment with organizational objectives for fostering a culture of continuous improvement.

Katie Anderson, Shingo Publication Award recipient, discusses the transformative power of the Shingo Model in achieving lasting success. Topics include cultivating a culture of continuous improvement, insights from Toyota leader Isao Yoshino, case studies from Menlo Innovations and Barry-Wehmiller, and practical techniques for effective leadership and growth.

Emily Swaney, Senior Director at OhioHealth, discusses the shift towards a people-centric philosophy at the organization. The podcast highlights the importance of empowering individuals, implementing continuous improvement tools, and creating effective management systems to drive organizational progress and alignment.