Crafting Solutions to Conflict

Evolving the Conversation: conversation is communication. And communication is essential to handling conflict well: keeping the good kind collaborative and creative and addressing the bad kind before it gets ugly.One research-based presentation I attended was about understanding the very different perspectives that individuals in a family business may have in a nearly identical situation. And, how those individual perspectives will likely evolve through the passage of time and life events. Accepting, even welcoming, that change requires keeping the conversation going in the family enterprise. Not forcing permanent decisions, such as in or out of the business, early in adult life. Another presentation I attended with a strong research basis involved trust.  How does a family enterprise inspire trust? In its employees, customers, the general public. The big takeaway was that the world keeps changing and family firms who fail to change do so at their peril.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

Kirby Rosplock has honed her expertise in the area of family offices over a number of years. She has written – and continues to write – about insights she has gleaned and has created a learning platform to accompany her consulting practice. We talk about how to navigate conflict in the family office space and her Four Circle Governance Model.You can find her on LinkedIn here: Kirby Rosplock, PhD | LinkedIn. Information about her consulting firm is here: www.TamarindPartners.comHer educational program is here: www.TamarindLearning.com. The Canadian component is here:www.TamarindLearning.ca.  Listeners have access to an article setting out the Four Circle Model here:Four-Circle Governance Model | Tamarind Learning Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

When we hear the word steadfast, we hear something positive. Especially when applied to ourselves. Strong, committed, loyal perhaps. Stubborn?  Not so positive. Particularly when applied to another person. Pigheaded. Unreasonable. Impossible to deal with. How should we navigate steadfast and stubborn, from a conflict perspective?  We can strive to be steadfast regarding our principles, our values.  We can be committed to integrity, to fairness. And we can avoid being stubborn about our opinions and our decisions. We can be open to changing our minds, when it’s warranted. When it is reasonable to do so. The flip side?  Other people will strive to be steadfast to their values.  When it seems that your values clash? Look for where they overlap.  Maybe not a perfect one-to-one, but common ground. Are different words used to describe the same concept? Is your top value different from theirs – but it is important to them? And vice versa?We can try to be steadfast but not stubborn, embracing good conflict and minimizing bad.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.  

The word “grievance” appears regularly in the context of workplace conflict. In the U.S. and other English-speaking countries, it usually refers to a document filed by a union to raise a complaint of some sort of wrong-doing. Recently, the term “grievance” has been cropping up more and more often in other contexts. In the U.S., it’s being applied to groups of people in cultural and political spheres. Looking at the idea of grief behind the grievance: grief is often the result of loss. Grief can result from other types of losses: loss of connection, hope, respect, status, power, or autonomy. Understanding that grief can be an important first step in handling the conflict inherent in a grievance.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

I am excited and proud to publish Episode 250. That’s a lot of weeks since January 2019.Big thanks to my audience, guests, podcasting pals (especially Steve, Tania, Curtis, Danny, Heidi, and Matt), my friends and family.  Also, all who suggest possible topics and guests. Keep those ideas coming, please!Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.   

Penny Tremblay’s book,  Sandbox Strategies for the New Workplace, Conflict Resolution from the Inside Out, has an array of insights that can be applied both in the workplace, and beyond. We talk about remembering to focus on our own role in interpersonal conflict.  What pushes our buttons may not push others – so let’s look at our own buttons. You can learn more about Penny and her work here: https://pennytremblay.com/Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

Just plain no can be important and difficult in a valued ongoing relationship.  “No, I won’t.”   “No, you can’t.”  “No, that isn’t going to work.” Sometimes we can’t bring ourselves to believe that the best answer – and maybe the only answer – is no. Other times, we fully recognize that no is the answer, yet it’s so hard to say. It can be tempting to avoid, delay, or fudge the no. And rarely a good idea.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/  And you can follow us on Twitter @conflictsolving. 

You may have heard glowing reviews recently of the succession planning at the giant conglomerate and family business LVMH. The founder, Bernard Arnault, has been applauded for how he has worked to position his five children to succeed in the business. Mr. Arnault, a successful corporate raider, has worked hard to keep his own firm out of reach of others like him.  Here’s the flaw: what we have heard and what we can infer no one has likely heard. Who, exactly, is going to lead the business and when? Last year, at age 73, he convinced the LVMH board to raise the mandatory retirement age for chief executive and chairman from 75 to 80. So, he no longer needs to retire next year, as had been expected. Has he fallen for the myth of founder immortality?Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

Bess de Boer is convinced that  fear is the main ingredient in conflict. Bess works with people in conflict to see that the other person is trapped in the same predicament, then allowing each person to resurface their vulnerability and feel safe to be themselves. You can learn more about her work here:  https://www.bessdeboer.com/. You can watch her TedX talk here: https://www.youtube.com/watch?app=desktop&v=TSeYz3V2wcIhttps://www.youtube.com/watch?app=desktop&v=TSeYz3V2wcIDo you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

In a situation of continuing negative conflict, finding a time to turn the page can be helpful. It can assume different forms.You could use some sort of “marker” to suggest to the other person or people involved that you find a way to resolve the situation. A date on the calendar. A passage of time. An event.You may also consider your own perspective on a conflict, without regard to the others involved. Is it time to say “enough” to yourself? Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.