Analyse Podcast

"I think the biggest trap to potentially fall into is, "Hey, it's moving so fast, so much is changing. Let's just wait it out." Completely the wrong approach. You just gotta get started." Nick Eayrs from Databricks "As tech people within the shipping industry, how do we explain, how do we make it accessible to all our users? So that's where we came up with the idea of a data supermarket, with in mind really the target of enabling self-service for our business. So by giving the analogy of a supermarket, it was much easier at the beginning to explain our business." - Simon Fassot from Hafnia Fresh out of the studio, Nick Eayrs, Vice President of Field Engineering for Asia Pacific and Japan at Databricks, and Simon Fassot, General Manager and Head of Global Data and Analytics at Hafnia, join us to explore how data intelligence is transforming enterprise AI across diverse industries in Asia. Nick explained the fundamental distinction between general intelligence and data intelligence - emphasizing how enterprises gain competitive advantage by training AI on their proprietary data rather than public knowledge. Nick showcased customer success stories including Standard Chartered Bank and TechComBank and shared his perspectives on how senior executives can take advantage of AI by moving fast rather than wait and see. Last but not least, Nick offered what great would look like for Databricks in Asia Pacific and Japan in serving their customers. Adding the lens of the customer, Simon shared Hafnia's transformation from legacy SQL Server systems to a unified Databricks architecture serving their global shipping operations and elaborated on how the company is breaking down silos with their data supermarket and "Marvis" AI copilot for maritime operations based on retrieval augmented generation. This is Part 1 from Databricks Data + AI Event Singapore.  Episode Highlights: [00:00] QOTD by Nick Eayrs and Simon Fassot [00:49] Introduction: Nick Eayrs from Databricks [03:32] Customer obsession means deeply understanding their business context [05:22] Data intelligence versus artificial general intelligence explanation begins [06:42] AI trained on your data creates competitive advantage [08:17] Only 15% of companies have correct AI infrastructure ready [11:17] Don't wait for AI perfection, just get started now [12:30] Agent Bricks simplify AI development using natural language [13:49] Standard Chartered Bank cybersecurity use case with SIEM [16:22] TechCom Bank in Vietnam customer brain with 12,000 customer attributes [18:32] Shared responsibility model for ethical AI deployment [25:24] Asia Pacific psychology focuses on future, not past [26:28] Most important question: How do you get started? [30:18] What does great look like for Databricks? [33:16] Introduction: Simon Fassot from Hafnia [35:18] How Hafnia transformed to full cloud architecture centralizes data through Databricks [36:28] Self-service access needed for 300 onshore, 4000 vessel employees [37:00] Three user types: operations, business intelligence, domain experts and Use Cases for Hafnia [41:32] Unity catalog controls data quality for AI cases [42:21] Two-phase Gen AI: ingest unstructured, then consume data [44:25] How to implement Generative AI: One bad AI answer loses all user trust [45:31] How reports in Hafnia use RAG embedded in workflows [46:47] Data supermarket analogy simplifies self-service for business [48:39] Marvis AI personalizes Gen AI within company context [49:46] Neo4j partnership adds graph capabilities to ecosystem [53:33] DNA Port platform unifies scattered dashboards and applications [54:22] Databricks enables focus on business value over operations Profiles: Nick Eayrs, Vice President of Field Engineering, Asia Pacific & Japan at Databricks LinkedIn: https://www.linkedin.com/in/nick-eayrs/ Simon Fassot, General Manager and Head of Global Data and Analytics at Hafnia LinkedIn: https://www.linkedin.com/in/simon-fassot-68b95135/ Podcast Information: Bernard Leong hosts and produces the show. The proper credits for the intro and end music are "Energetic Sports Drive." G. Thomas Craig mixed and edited the episode in both video and audio format. Here are the links to watch or listen to our podcast. Analyse Asia Main Site: https://analyse.asia Analyse Asia Spotify: https://open.spotify.com/show/1kkRwzRZa4JCICr2vm0vGl Analyse Asia Apple Podcasts: https://podcasts.apple.com/us/podcast/analyse-asia-with-bernard-leong/id914868245 Analyse Asia LinkedIn: https://www.linkedin.com/company/analyse-asia/ Analyse Asia X (formerly known as Twitter): https://twitter.com/analyseasia Sign Up for Our This Week in Asia Newsletter: https://www.analyse.asia/#/portal/signup Subscribe Newsletter on LinkedIn https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7149559878934540288

Beatrice Lion, CEO and Global Partner at True Global Ventures, dives into the world of venture capital. She shares her journey into VC straight from university in 2017 and their focus on investing in seasoned entrepreneurs in AI and blockchain. Beatrice explains the significance of TGV obtaining a Capital Markets Services licence in Singapore for strategic investments, especially in stablecoins and secondaries. She discusses the future of AI and crypto, emphasizing adaptability and innovation in corporate treasury strategies.

In a fascinating discussion, Michael Smith Jr., a tech commentator and co-host of The Generalist podcast, and Daniel Cerventus Lim, a semi-retired entrepreneur from Malaysia, delve into the evolving tech landscape of Southeast Asia. They dissect recent fraud cases affecting investor trust and debate the transition from unicorn aspirations to profitability-focused models. The duo highlights the importance of SMEs over chasing massive exits and reflects on the region's potential, suggesting that a shift toward sustainable business practices may hold the key to future success.

Jamus Lim, Associate Professor at ESSEC Business School and recently elected Member of Parliament in Singapore, delves into the intricacies of Asian economies. He discusses how geography, history, and institutions drive economic outcomes, emphasizing the shortcomings of traditional economic models. Jamus also explores China’s demographic challenges, its industrial evolution, and the implications of its dual circulation strategy. His insights extend to South Korea's and Japan’s unique economic trajectories, shedding light on the persistent influence of historical institutions on contemporary development.

Paul Harapin, Chief Revenue Officer for APAC and Japan at Stripe, shares insights on Stripe's impressive growth in a region contributing 40% of global GDP. He highlights the vital role of AI and stablecoins in revolutionizing commerce, tailored for diverse markets like Japan, China, and India. Paul discusses innovations like agentic commerce toolkits and adaptive pricing solutions that drive scalability. He also explores key trends in AI-powered payments, making a case for stablecoins as a transformative solution for emerging markets.

Feon Ang, Managing Director of LinkedIn Asia Pacific, shares her journey from publishing to leading tech, emphasizing LinkedIn’s role in empowering professionals amidst the AI revolution. She discusses the critical skills gap and the importance of online learning for job seekers. The conversation covers the rapid hiring shifts in the region, emphasizing the necessity for fluency in emerging technologies. Additionally, Feon highlights LinkedIn's initiatives to create economic opportunities and its commitment to supporting disadvantaged communities.

Doug Burger, a Technical Fellow at Microsoft Research, shares insights from his journey in elite research. He emphasizes the importance of trust and empowerment within research teams, enabling groundbreaking advancements in AI and quantum computing. The conversation covers Microsoft's expansion into Southeast Asia, collaborative innovations in healthcare, and the evolution of coding towards natural language programming. Burger also discusses the transformative impact of AI while addressing ethical considerations and the necessity for regional collaboration in driving societal benefits.

"China's approach is very pragmatic. People have been saying DeepSeek did it out of necessity. There's obviously a GPU constraint and hardware constraint in China, something they're working around. In many ways, the engineering genius and engineering innovation is what set DeepSeek apart. It challenged a global narrative around needing more GPUs and more money to get better AI. It was about throwing capital at the problem. It was a different approach because the capital ecosystem in China itself is very different. People talk about proof of concept - you have to prove your concept first in China to get funding. For many startups, they weren't getting much funding before the DeepSeek moment. To your point, no one really knew it would have a strong ROI, so only the BATs that had money and understood the technology were backing it." - Grace Shao, Founder of AI Proem Newsletter Fresh out of the studio, Grace Shao, founder of AI Proem Newsletter and former CNBC and CGTN journalist, joins us to explore the rise of generative AI in China and how it's reshaping the global technology narrative. She began the story of her career journey and started with the conversation reflecting on how the DeepSeek moment revitalized China's internet sector after years of regulatory challenges and geopolitical tensions. Grace unpacks the pragmatic Chinese approach to AI development, explaining how companies like ByteDance, Alibaba, and Tencent are leveraging their unique ecosystems and data advantages while startups embrace open-weight models to prove innovation over imitation. She discusses why the "China versus US AI arms race" narrative misses the point, the strategic reasons behind companies relocating to avoid geopolitical sensitivities, and how distribution challenges are separating winners from losers in the consumer AI space. Addressing the broader implications, Grace explores the real opportunities in robotics, vertical AI applications, and why collaboration rather than competition should define the industry's future. Closing the conversation, she shares her vision for bridging cultural understanding between East and West and what success looks like for the next generation of AI development. Episode Highlights: [00:00] Quote of the Day by Grace Shao, Founder of AI Proem [01:21] Introduction: Grace Shao from AI Proem [04:29] China's tech moves incredibly fast. [08:09] China's generative AI landscape: BATs, Startups & Research Labs [09:23] Most AI startups have financial ties with Alibaba or Tencent [10:02] Chinese AI approach more pragmatic: commercialize quickly versus philosophical AGI pursuit [12:23] Alibaba's approach to LLMs with Qwen [15:00] Tencent's WeChat integration with DeepSeek vs Tencent Yuanbao [18:03] ByteDance pivots to multimodal LLM models [21:31] DeepSeek moment revitalized China's internet sector after rough 2022-2024 period [27:28] DeepSeek and Kimi embrace open-weight models for talent and adoption [29:46] Open sourcing as strategic decision for China LLMs [33:19] US capital pullout from China forced companies like Manus overseas to Singapore [37:17] Robotics in China: Unitree Robotics, UBTech and Galbot [42:05] Chinese startups focus on vertical integration rather than competing on LLMs [43:51] Healthcare and agricultural AI applications extremely advanced in China [44:13] This isn't an arms race; framing as competition misses the point [45:49] China and US should collaborate on AI safety and regulation for future generations [49:00] Closing Profile: Grace Shao, Founder of AI Proem Newsletter: https://aiproem.substack.com/ Personal Site: https://www.proemcommunications.com/aboutgraceshao LinkedIn: https://www.linkedin.com/in/gmzshao/ Podcast Information: Bernard Leong hosts and produces the show. The proper credits for the intro and end music are "Energetic Sports Drive." G. Thomas Craig mixed and edited the episode in both video and audio format. Here are the links to watch or listen to our podcast. Analyse Asia Main Site: https://analyse.asia Analyse Asia Spotify: https://open.spotify.com/show/1kkRwzRZa4JCICr2vm0vGl Analyse Asia Apple Podcasts: https://podcasts.apple.com/us/podcast/analyse-asia-with-bernard-leong/id914868245 Analyse Asia YouTube: https://www.youtube.com/@AnalyseAsia Analyse Asia LinkedIn: https://www.linkedin.com/company/analyse-asia/ Analyse Asia X (formerly known as Twitter): https://twitter.com/analyseasia Analyse Asia Threads: https://www.threads.net/@analyseasia Sign Up for Our This Week in Asia Newsletter: https://www.analyse.asia/#/portal/signup Subscribe Newsletter on LinkedIn https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7149559878934540288

"[Question: So what was the biggest misconception for most business leaders usually when it comes to operationalizing AI governance?] Based on my interactions and conversations, now suddenly they think they have to erect a whole set of new committees, that they have to have these new programs. You almost hear a sigh from the room. Like, oh, we have now this whole additional compliance cost because we have to do all these new things. The reason I see that as a bit of a misconception, because building on everything that was just said earlier, you already have compliance, you already have committees, you already have governance. It's an integration of that because otherwise guess what's gonna happen? We all know that this is the next thing around the corner that's gonna pop up, whatever it's gonna be called. Are you gonna have to set up a whole new committee just because of that? Then the next thing, another one." - David Hardoon Fresh out of the studio, David Hardoon, Global Head of AI Enablement at Standard Chartered Bank, joins us in a conversation to explore how financial institutions can adopt AI responsibly at scale. He shares his unique journey from academia to government to global banking, reflecting on his fascination with human behavior that originally drew him to artificial intelligence. David explains how his time at Singapore's Monetary Authority shaped the groundbreaking FAIR principles, emphasizing how proper AI governance actually accelerates rather than inhibits innovation. He highlights real-world implementations from autonomous cash reconciliation agents to transaction monitoring systems, showcasing how banks are transforming operations while maintaining strict regulatory compliance. Addressing the biggest misconceptions about AI governance, he emphasizes the importance of integrating AI frameworks into existing structures rather than creating entirely new bureaucracies, while advocating for use-case-based approaches that build essential trust. Closing the conversation, David shares his philosophy that AI success ultimately depends on understanding human behavior and asks the fundamental question every organization should consider: "Why are we doing this?" Episode Highlights: [00:00] Quote of the Day by David Hardoon #QOTD - "AI governance isn't new bureaucracy." [00:46] Introduction: David Hardoon from Standard Chartered Bank. [02:02] How David's AI journey started with human behavior curiosity. [07:26] Governance accelerates innovation, like traffic rules enable fast driving. [10:31] FAIR principles in MAS Singapore born from lunches with compliance officers. [14:23] Don't reinvent governance wheel for AI implementations. [24:17] Banks already manage risk; apply same discipline to AI. [28:40] AI adoption problem is trust, not technology. [34:21] Autonomous AI agents handle cash reconciliation with bank IDs. [36:00] AI reduces transaction monitoring false positives by 50%. [39:54] AI requires full supply chain from infrastructure to translators. [41:52] Organizations must reward intelligent failure in AI innovation. [44:47] AI hallucination is a feature, not bug for innovation. [47:35] Measure AI ROI differently for innovation versus implementation teams. [56:27] Final wisdom: People always ask "why" about AI initiatives. Profile: David Hardoon, Global Head of AI Enablement, Standard Chartered Bank Personal Site: https://davidroihardoon.com/ LinkedIn: https://www.linkedin.com/in/davidrh/ Podcast Information: Bernard Leong hosts and produces the show. The proper credits for the intro and end music are "Energetic Sports Drive." G. Thomas Craig mixed and edited the episode in both video and audio format. Here are the links to watch or listen to our podcast. Analyse Asia Main Site: https://analyse.asia Analyse Asia Spotify: https://open.spotify.com/show/1kkRwzRZa4JCICr2vm0vGl Analyse Asia Apple Podcasts: https://podcasts.apple.com/us/podcast/analyse-asia-with-bernard-leong/id914868245 Analyse Asia YouTube: https://www.youtube.com/@Analys1eAsia Analyse Asia LinkedIn: https://www.linkedin.com/company/analyse-asia/ Analyse Asia X (formerly known as Twitter): https://twitter.com/analyseasia Analyse Asia Threads: https://www.threads.net/@analyseasia Sign Up for Our This Week in Asia Newsletter: https://www.analyse.asia/#/portal/signup Subscribe Newsletter on LinkedIn https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7149559878934540288

"You can try to develop self-awareness and take a beginner's mind in all things. This includes being open to feedback and truly listening, even when it might be hard to receive. I think that's been something I've really tried to practice. The other area is recognizing that just like a company or country, as humans we have many stakeholders. You may wear many hats in different ways. So as we think of the totality of your life over time, what's your portfolio of passions? How do you choose—as individuals, as society, as organizations, as humans and families with our loved ones and friends—to not just spend your time and resources, but really invest your time, resources, and spirit into areas, people, and contexts that bring you meaning and where you can build a legacy? So it's not so much advice, but more like a north star." - Sabastian V. Niles Fresh out of the studio, Sabastian Niles, President and Chief Legal Officer at Salesforce Global, joins us to explore how trust and responsibility shape the future of enterprise AI. He shares his journey from being a high-tech corporate lawyer and trusted advisor to leading AI governance at a company whose number one value is trust, reflecting on the evolution from automation to agentic AI that can reason, plan, and execute tasks alongside humans. Sabastian explains how Agentforce 3.0 enables agent-to-agent interactions and human-AI collaboration through command centers and robust guardrails. He highlights how organizations are leveraging trusted AI for personalized customer experiences, while Salesforce's Office of Ethical and Humane Use operationalizes trust through transparency, explainability, and auditability. Addressing the black box problem in AI, he emphasizes that guardrails provide confidence to move faster rather than creating barriers. Closing the conversation, Sabastian shares his vision on what great looks like for trusted agentic AI at scale. Episode Highlights [00:00] Quote of the Day by Sabastian Niles: "Portfolio of passions - invest your spirit into areas that bring meaning" [01:02] Introduction: Sabastian Niles, President and Chief Legal Officer of Salesforce Global [02:29] Sabastian's Career Journey [04:50] From Trusted Advisor to SalesForce whose number one value is trust [08:09] Salesforce's 5 core values: Trust, Customer Success, Innovation, Equality, Sustainability [10:25] Defining Agentic AI: humans with AI agents driving stakeholder success together [13:13] Trust paradigm shift: trusted approaches become an accelerant, not obstacle [17:33] Agent interactions: not just human-to-agent, but agent-to-agent-to-agent handoffs [23:35] Enterprise AI requires transparency, explainability, and auditability [28:00] Trust philosophy: "begins long before prompt, continues after output" [34:06] Office of Ethical and Humane Use operationalizes trust values [40:00] Future vision: AI helps us spend time on uniquely human work [45:17] Governance philosophy: Guardrails provide confidence to move faster [48:24] What does great look like for Salesorce for Trust & Responsibility in the Era of AI? [50:16] Closing Profile: Sabastian V. Niles, President & Chief Legal Officer, LinkedIn: https://www.linkedin.com/in/sabastian-v-niles-b0175b2/ Podcast Information: Bernard Leong hosts and produces the show. The proper credits for the intro and end music are "Energetic Sports Drive." G. Thomas Craig mixed and edited the episode in both video and audio format. Here are the links to watch or listen to our podcast. Analyse Asia Main Site: https://analyse.asia Analyse Asia Spotify: https://open.spotify.com/show/1kkRwzRZa4JCICr2vm0vGl Analyse Asia Apple Podcasts: https://podcasts.apple.com/us/podcast/analyse-asia-with-bernard-leong/id914868245 Analyse Asia YouTube: https://www.youtube.com/@AnalyseAsia Analyse Asia LinkedIn: https://www.linkedin.com/company/analyse-asia/