In this episode, Mike Masciandaro and Wayne Eckerson discuss how to partner with the business and ensure high levels of customer satisfaction and adoption. Mike is a veteran business intelligence practitioner who recently retired from an illustrious career at Dow Chemical. Mike has seen and done just about everything there is to do in the world of BI, data, and analytics. He is now intent on sharing his hard-won knowledge with others.

In this podcast, Wayne Eckerson and Joe Caserta discuss what constitutes a modern data platform. Caserta is President of a New York City-based consulting firm he founded in 2001 and a longtime data guy. In 2004, Joe teamed up with data warehousing legend, Ralph Kimball to write to write the book The Data Warehouse ETL Toolkit. Today he’s now one of the leading authorities on big data implementations. This makes Joe one of the few individuals with in-the-trenches experience on both sides of the data divide, traditional data warehousing on relational databases and big data implementations on Hadoop and the cloud. His perspectives are always insightful.

Dewayne Washington is back this week for part II of his Secrets of Data Analytics Leaders podcast with Eckerson Group. In part I, Dewayne and I discussed the role of the CIO. In this episode we discuss the keys to IT success. Washington is a senior consultant with 20+ years of experience in BI and Analytics in over two dozen verticals. He is the former BI manager at Dallas/Fortworth International Airport and the current CIO at The Business of Intelligence. He is also the author of the book Get In The Stream, the ultimate guide to customer adoption, and his Data Warehousing and Mobile Solutions implementations have been featured in CIO Magazine and the Wall Street Journal. Washington is also a sought-after speaker and mentor for organizations striving to leverage BI and Analytics to meet business goals, thus earning him the title, BI Pharaoh.

In this podcast, Dewayne Washington speaks the unadulterated truth about the role of the CIO and discusses keys to success and common pitfalls. Washington is a senior consultant with 20+ years of experience in BI and Analytics in over two dozen verticals. He is the former BI manager at Dallas/Fortworth International Airport and the current CIO at The Business of Intelligence. Washington is also a sought-after speaker and mentor for organizations striving to leverage BI and Analytics to meet business goals, thus earning him the title, BI Pharaoh.

Mike Masciandaro is a veteran business intelligence practitioner who recently retired from an illustrious career at Dow Chemical. Mike has seen and done just about everything there is to do in the world of BI, data, and analytics. He is now intent on sharing his hard-won knowledge with others. You will learn the definition and purpose of a BI program, the role of subject matter experts, how to hire and retain talent, keys to delivering value as a BI program, and more.

Kevin Sonsky, business intelligence leader at Citrix Systems, shares the secrets to his success, including implementing self-service reporting and establishing a grassroots governance program at Citrix. They discuss the challenges of data chaos, the importance of standardized metrics and reports, certifying reports with watermarks, and maintaining reports in a business using Tableau as a standardized tool.