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Customer Success & Failures

Practical customer success tips that you can use right away.
Sharing tips, experiences and insights that I've learned in 20+ years in customer success from large and small organizations. There is no BS. You can leverage what you learn from these podcasts right away. chadhorenfeldt.substack.com

Top mentioned books

Here are the most frequently recommended books on the Customer Success & Failures podcast:
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#1 Mentioned in 1 episodes

The Strategic Customer Success Manager

A Blueprint for Elevating Your Impact and Escalating Your Career
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Chad Horenfeldt
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