This week's guest is Kerry L. Bass. Ron and Kerry discussed company culture, employee engagement, finding and retaining the right talent, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn:  The quote Kerry likes (2:13) His background (2:42) About employee engagement (4:07) About the employee-employer relationship (5:50) An example (8:01) Introverts vs. extroverts (11:23) The role of company culture (13:23) Building a balanced and diverse team (15:15) Finding and retaining the right talent (16:01) Technological solutions in elections (23:02) Practical advice for hiring managers and job applicants (23:27) Podcast Resources Right Click to Download this Podcast as an MP3 Kerry on LinkedIn Kerry's Website Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? How do you/would you go about finding and retaining the right talent?

This week's guest is Brandon Brown. Ron and Brandon discussed TWI, training timetables, and what it means to live a life you're proud of. An MP3 audio version of this episode is available for download here. In this episode you'll learn:  The quote Brandon likes (3:37) His background (4:38) What TWI is (7:17) All about the training timetable (9:51) The resulting decrease in turnover, and increase in supervisor stability (19:48) What the "dash" on our tombstones represents (25:23) How much even the words "How are you?" mean (29:50) Podcast Resources Right Click to Download this Podcast as an MP3 GA 109 | How to Leverage Toyota Kata with Brandon Brown GA 188 | How to Understand the Components of Kata with Brandon Brown GA 189 | How to Use Kata in Healthcare with Brandon Brown GA 212 | How to Combine TWI, Kata, and a Kaizen Event with Brandon Brown Brandon's Website Brandon on LinkedIn Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? What would you hope defines your tombstone"dash" when you look back on your life?

John Knotts, an expert on fear and scientific thinking, discusses why fear exists and how continuous improvement can help overcome it. Topics include professional fear, the relationship between worry and fear, facing fears of swimming and public speaking, and the benefits of being prepared. The podcast also explores how scientific thinking can help deal with fear and the importance of continuous improvement in overcoming fear of change.

This week's guest is Mark Graban. Ron and Mark discussed process behavior charts, the importance of good metrics, the Red Bead Experiment, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn:  The (often misquoted) quote Mark likes (2:22) Mark's background (8:02) What a process behavior chart is (15:40) Where "Better Metrics for Better Management" comes from (10:25) Mark's thoughts on what kind of metrics are preferable (23:56) An example (25:11) What the Red Bead Experiment is and why it matters (28:25) Whether Mark has experienced any pushback (33:47) Podcast Resources Right Click to Download this Podcast as an MP3 Mark's Website The Mistakes that Make Us Mark on LinkedIn Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? How do you view metrics? Are some better or more reliable than others?

This week's guest is Kerrie Jordan. Ron and Kerrie discussed upskilling, what it means to have a "flexible work schedule," improving morale, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn:  The quote they like (2:58) Her background (4:54) An example (7:25) What the Voice of Manufacturing Worker Report is about (9:11) How we can improve morale (11:30) What "flexible work schedule" means in manufacturing (15:18) What the future of work looks like (18:03) The importance of upskilling (23:57) Kerrie's final words of wisdom (32:24) Podcast Resources Right Click to Download this Podcast as an MP3 Kerrie on LinkedIn Report Downloads Epicor Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? How do you/would you approach upskilling?

This week's guests are David Henkin and Thomas Bertels. David and Thomas talked about co-authoring their new book, "Fixing Work," how attitudes around work and the workplace have changed, the role of mastery, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn:  The quote they like (2:58) Their backgrounds (4:01) How it works when two people write a book (6:35) What's "broken" about work (9:50) How the perception of work has changed over the generations (12:23) Their thoughts on working remotely vs. in an office (16:41) The potential benefits and dangers of AI (19:04) Their advice for designing and improving work (23:51) The role of mastery (27:40) Their parting thoughts (31:38) Podcast Resources Right Click to Download this Podcast as an MP3 David on LinkedIn Thomas on LinkedIn Purpose Works Consulting on LinkedIn Thomas on Twitter Purpose Works on Twitter David on Instagram David on Facebook Purpose Works Consulting David's Website Fixing Work Designing Work Newsletter The MOJO Survey The Work Matters Podcast on YouTube The Work Matters Podcast on Apple Music The Work Matters Podcast on Spotify Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? In your opinion, how are attitudes around work and the workplace changing?

This week's guest is Gerald J. Leonard. Ron and Gerald covered a lot of interesting topics including Gerald's personal health journey, brain science, being a musician, and the power of affirmations. An MP3 audio version of this episode is available for download here. In this episode you'll learn:  Gerald's favorite quote (3:17) His background (4:06) How his bass playing helped his recovery (8:45) His relationship with lean (11:53) The brain science behind thinking subconsciously (16:08) How Gerald uses affirmations (22:02) "Drifting" AND having clear direction (27:29) Podcast Resources Right Click to Download this Podcast as an MP3 Free Resource for GA Podcast Listeners A Symphony of Choices Pre-Order Gerald's Website Gerald on LinkedIn Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? Do you use affirmations?

This week's guest is Summer Davies. Ron and Summer discussed the importance of trust, working remotely, addressing micromanaging, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn:  Summer's favorite quote (2:24) Her background (3:16) What to do when someone is hard to work with (5:03) Why you have to start with trust (9:23) A personal anecdote about the space shuttle (10:53) Her connection between middle and frontline managers (12:35) Whether an expert accountant or an expert manager is better (15:24) Addressing micromanaging (19:42) Working from home versus the office (23:13) Her thoughts on AI (26:31) The role of personality types (28:04) Turning around the disengaged workforce (29:31) Podcast Resources Right Click to Download this Podcast as an MP3 LeaderShop Summer on LinkedIn Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? Have you ever been micromanaged? How did you deal with it?

This week's guest is Elisabeth Swan. Ron and Elisabeth discussed her book, "Picture Yourself a Leader," the actions we take as leaders, building habits, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn:  The quote that inspires Elisabeth (2:24) Her background (4:45) About the drawings in her book (8:10) Why she wrote it (10:15) What it means to consider your actions (16:19) Speaking thoughtfully (21:42) Her final thoughts (39:20) Podcast Resources Right Click to Download this Podcast as an MP3 Picture Yourself a Leader on Amazon Elisabeth's Website Just-in-Time Cafe Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? Do you consider yourself a leader? Why or why not?

This week's guest is Lou Carter. Ron and Lou discussed positive work relationships, how blame can become toxic, and overall how to create a well-loved workplace. An MP3 audio version of this episode is available for download here. In this episode you'll learn:  The quote Lou likes (4:12) His background (11:05) What makes for a horrible work relationship (16:25) Blaming yourself (19:47) An example of when Ron took accountability (24:10) How to create a well-loved workplace (26:47) What kind of love we seek (32:54) Podcast Resources Right Click to Download this Podcast as an MP3 Lou on LinkedIn Lou's Website Most Loved Workplace Best Practice Institute Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? Why else is blame dangerous?