Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership GA 573 | Initiating Operational Excellence on a Global Scale with Jackey Lin
Mar 27, 2025
Jackey Lin, an expert in deploying operational excellence across various industries including aerospace and defense, shares insights from his diverse career. He discusses the challenges of communication barriers when working globally and offers advice on managing resistance to change. Jackey emphasizes the importance of structured approaches and clear goals to achieve operational success. He also highlights the universal applicability of lean principles and the critical role of leadership in fostering a continuous improvement culture.
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Think Big, Start Small, Learn Fast
- Think big with your goals but start small with pilot projects to learn fast.
- This approach ensures practical learning and scalable continuous improvement implementation.
Pilot Model Shop for Global Rollout
- Jackey built a pilot model shop to demonstrate lean success before global rollout.
- The pilot involved global subject matter experts designing future state operations with guiding principles.
Manage Resistance with Empathy and Simplicity
- Address resistance caused by cultural differences and harsh work environments with empathy.
- Use simple communication tools like analogies and pictures to overcome language barriers.