The Impact of Leadership Engagement on Continuous Improvement Culture

This week's guest is Jackey Lin. Ron and Jackey discussed Jackey's diverse career background, deploying operational excellence on a global scale, overcoming communication barriers, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn:  Jackey's favorite quote (2:43) His background (4:52) Initiating operational excellence on a global scale (7:36) Jackey's advice on dealing with resistance (15:55) Examples of how they communicate (21:35) How these improvements lead to operational results (24:34) What Jackey is most proud of (29:45) His final words of wisdom (34:03) Podcast Resources Right Click to Download this Podcast as an MP3 Jackey on LinkedIn Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? Have you ever worked on continuous improvement in multiple countries?