
Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
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Latest episodes

Aug 3, 2023 • 42min
GA 487 | Picture Yourself a Leader with Elisabeth Swan
This week's guest is Elisabeth Swan. Ron and Elisabeth discussed her book, "Picture Yourself a Leader," the actions we take as leaders, building habits, and more. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
The quote that inspires Elisabeth (2:24)
Her background (4:45)
About the drawings in her book (8:10)
Why she wrote it (10:15)
What it means to consider your actions (16:19)
Speaking thoughtfully (21:42)
Her final thoughts (39:20)
Podcast Resources
Right Click to Download this Podcast as an MP3
Picture Yourself a Leader on Amazon
Elisabeth's Website
Just-in-Time Cafe
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What Do You Think?
Do you consider yourself a leader? Why or why not?

Jul 27, 2023 • 40min
GA 486 | Creating a Well-Loved Workplace with Lou Carter
This week's guest is Lou Carter. Ron and Lou discussed positive work relationships, how blame can become toxic, and overall how to create a well-loved workplace. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
The quote Lou likes (4:12)
His background (11:05)
What makes for a horrible work relationship (16:25)
Blaming yourself (19:47)
An example of when Ron took accountability (24:10)
How to create a well-loved workplace (26:47)
What kind of love we seek (32:54)
Podcast Resources
Right Click to Download this Podcast as an MP3
Lou on LinkedIn
Lou's Website
Most Loved Workplace
Best Practice Institute
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What Do You Think?
Why else is blame dangerous?

Jul 20, 2023 • 33min
GA 485 | Lean, Change, and Reflexivity with Bruno Pesec
This week's guest is Bruno Pesec. Ron and Bruno discussed journaling, practical tips for reflection, and the relationship between lean, change, and reflexivity. You won't want to skip this one! An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
The quote that Masaaki Imai shared with Bruno (2:57)
His background (3:52)
The relationship between lean, change, and reflexivity (5:03)
How Bruno approaches journaling (14:12)
The four territories of experience (19:50)
Practical tips for reflection (22:39)
How often he practices reflexivity (25:56)
Podcast Resources
Right Click to Download this Podcast as an MP3
Bruno on LinkedIn
Bruno's Website
Bruno on Twitter
Bruno's Article on Reflexivity
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What Do You Think?
Do you journal? Describe your approach.

Jul 13, 2023 • 28min
GA 484 | The Importance of Communication with Boris Kajos
Boris Kajos discusses working as a team, staying on task, and the role of communication. Topics include lean journey, Last Planner System, and involvement of the end customer.

Jul 6, 2023 • 33min
GA 483 | Human Leadership with Dr. Jennifer Nash
This week's guest is Dr. Jennifer Nash. Ron and Jennifer discussed human leadership, her book "Be Human, Lead Human," working from home, and more. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
The quote Jennifer likes (1:53)
What she means by Human Leadership (4:27)
Productivity during the Covid-19 pandemic (8:41)
Why some jobs need to be in-person (10:31)
What she suggests for those leaders (11:34)
Jennifer's background (16:18)
How the big companies are doing from her perspective (18:52)
Understanding your employees (24:04)
What practical thing leaders can try (28:45)
Podcast Resources
Right Click to Download this Podcast as an MP3
Be Human, Lead Human
Jennifer's Website
Jennifer on LinkedIn
Jennifer's LinkedIn Newsletter
Jennifer's Blog
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What Do You Think?
Do you work from home? What are the benefits and drawbacks in your opinion?

Jun 29, 2023 • 39min
GA 482 | The True Value of OpEx Assessments with Brent Weichers
This week's guest is Brent Weichers. Ron and Brent discussed OpEx assessments and how Brent and his team deliver genuine value and insight through them. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
The quote that inspires Brent (2:54)
Brent's background (4:06)
What an OpEx assessment is (5:46)
The systems they use (6:57)
Working through resistance and negativity (15:41)
Why companies struggle after winning awards (20:30)
What problem they're trying to solve (21:15)
The cadence they work at (23:54)
Podcast Resources
Right Click to Download this Podcast as an MP3
Brent on LinkedIn
GA 272 | The Role of Lean in Empowering People with Disabilities with Brent Weichers
GA 304 | The Different Approaches to Training Leaders with Brent Weichers
GA 369 | Developing an Internship Program with Brent Weichers
GA 438 | The Importance of Understanding People with Brent Weichers
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What Do You Think?
What has your experience with OpEx assessments been?

Jun 22, 2023 • 32min
GA 481 | Motivation and Respect for People with George Saiz
This week's guest is George Saiz. Ron and George discussed the true meaning behind Respect for People, and how to effectively motivate different people in different ways. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
The quote that inspires George (3:20)
About George (4:55)
About his book, We Started with Respect (7:43)
What "Respect for People" really means (12:40)
How George motivates different people (17:39)
What George learned about himself (20:58)
Another inspirational quote George likes (29:48)
Podcast Resources
Right Click to Download this Podcast as an MP3
George's Website
George on LinkedIn
GA 121 | Leading AME with George Saiz
GA 274 | Retiring from a Lean Career with George Saiz
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What Do You Think?What style of motivation works best for you? Why?

Jun 15, 2023 • 45min
GA 480 | Learning From Our Mistakes with Mark Graban
This week's guest is Mark Graban. Ron and Mark discussed making mistakes and the importance of psychological safety. Mark also shared a little about his podcast, "My Favorite Mistake," and his new book, "The Mistakes That Make Us." An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
The quote Mark likes (2:45)
About Mark (5:59)
The "My Favorite Mistake" podcast (10:57)
How we react to our own mistakes (16:48)
The benefits versus risks of speaking up (23:55)
Why and where psychological safety is lacking (25:12)
Practical tips for individuals (33:55)
One of Ron's biggest mistakes (39:25)
Podcast Resources
Right Click to Download this Podcast as an MP3
Mark's Website
Mark on LinkedIn
My Favorite Mistake Podcast
The Mistakes That Make Us
GA 007 | Using Lean Thinking to Transform the Healthcare Industry with Mark Graban
GA 046 | Lean in Japan with Mark Graban
GA 071 | Practicing Lean with Mark Graban
GA 114 | How to Apply Lean to Healthcare with Mark Graban
GA 156 | The Current State of Lean in Healthcare with Mark Graban and Joe Swartz
GA 250 | Using Process Behavior Charts with Mark Graban
GA 311A | Covid-19 Q&A with Mark Graban, Dr. Greg Jacobson, and Dr. Mason Mileur
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What Do You Think?
What mistakes have you learned from in the past?

Jun 8, 2023 • 27min
GA 479 | Continuous Improvement and RPA with Jacob Bonde Larsen
This week's guest is Jacob Bonde Larsen. Ron and Jacob discussed RPA (Robotic Process Automation), the three components of RPA, how it relates to lean, and more. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
The quote Jacob likes (3:03)
His background (4:53)
What RPA stands for (6:45)
An example (8:11)
Whether or not this affects jobs (10:05)
Lean vs RPA (11:26)
The three key components of RPA (13:43)
RPA and ChatGPT (15:39)
The competencies of RPA (17:26)
Resources for experimenting with RPA (23:15)
Podcast Resources
Right Click to Download this Podcast as an MP3
Jacob on LinkedIn
Nordic RPA
UiPath
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What Do You Think?
Have you heard of RPA? Share what you know or what your experience has been with it.

Jun 1, 2023 • 40min
GA 478 | Discovering Your Purpose with John Knotts
This week's guest is Gemba Academy's own John Knotts. Ron and John discussed John's books, stepping into your fear zone, knowing your purpose, and more. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
The quote John likes (3:24)
His background (4:09)
Navigating fear in a professional context (10:17)
Some of the countermeasures (15:39)
Dealing with a need for control and certainty (18:42)
What we can learn from the Flywheel concept (23:50)
How and why John became disciplined (29:55)
Discovering and knowing your purpose (32:39)
His parting thoughts (35:21)
Podcast Resources
Right Click to Download this Podcast as an MP3
John on LinkedIn
GA 392 | Using Lean on a Horse Farm with John Knotts
GA 407 | Choosing an Approach to Lean and Six Sigma with John Knotts
GA 439 | Collecting and Interpreting Data with John Knotts
Crosscutter Enterprises
John's Books on Amazon
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What Do You Think?
How do you deal with fear in your professional life?