DTC POD: How The Best Brands Are Built

On this episode of the pod, Matt joins Blaine & Ramon to talk about building a successful CPG brand from his dorm room, finding product market fit, discovering the companies ideal customer, using tech as part of the companies DNA, iterating with product feedback, raising capital, scaling up, and much more. This episode is brought to you by OpenStore: Visit https://open.store to get a free, no-obligation offer for your e-commerce business from OpenStore in 24 hours. Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you. Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter hereFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokMatt Czarnecki - Co-Founder & CEO of Verb EnergyRamon Berrios - CEO of Trend.ioBlaine Bolus - Co-Founder of Seated

On this episode of DTC Pod, Lee joins Blaine to talk about the crossover between growth marketing and performance editorial. They talk about how ritual grew to a 9 figure brand, the power of affiliate, the importance of search intent, new media models, audience targeting, first party data, team building, and much more. 3:00 Performance x Press 🚀What ultimately changed the trajectory for Ritual was a few bespoke content partnerships with a handful of top-tier publishers. Like BuzzFeed was one of the standout ones, and we worked with them in ways that had never really been done before, leveraging their press and leveraging their editorial in paid acquisition, paid advertising in new and novel ways. It was, at the time, really groundbreaking and really, really changed the trajectory for ritual.7:30 Start With Intent & Work Backwards 🔁Google's really a strong place to be this really strong search intent. People are very specifically looking for, whether it's a prenatal vitamin or a multivitamin, or a postmenopause, or whatever it may be, people are searching for what they need. So it was almost like, crazy to not be showing up there, and it became very quickly a really big channel for Ritual.8:15 Podcasts & Higher LTV 📈As a subscription business, we had visibility into, where our best customers were coming from. And podcast customers were always at the top of that list. I think those are the customers that really, took the time to educate themselves, were really, not making impulse decisions on like seeing a cute Instagram ad. And, that more educated consumer really stuck around and became that really high LTV customer that we were trying to acquire. So then we kind of became obsessed, like, where else can we find, this type of customer? This episode is brought to you by OpenStore: Visit https://open.store to get a free, no-obligation offer for your e-commerce business from OpenStore in 24 hours. Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you. Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter hereFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokLee Joselowitz - Co-Founder of The Quality EditRamon Berrios - CEO of Trend.ioBlaine Bolus - Co-Founder of Seated

On this episode of DTC Pod, Ben joins Blaine & Ramon to talk about the importance of experimentation in growth for startups. They talk about demand gen, building a waitlist, content production, GTM strategy, marketing personas, educational marketing, UGC, in-house content programming, and much more. 8:10 Great Products Make A StatementWe call it levels in the wild. Someone sees the patch on someone else and you give the like head nod, you're like, Hey, you're one of us, right? Because you feel like you're part of this club and it still happens to this day. And so there was a lot of UGC and a lot of earned media that we would get out of that where people just wanted to show others like, I'm trying to take agency over my own health and like here's what I'm doing about it.9:10 Fill Your Funnel First 🚰And we grew at roughly 7% month over month over the course of two years. So when we launched, like our wait list was at 265,000 people, it's like that's a significant number of people if they're actually engaged. It's not about trying to target them for conversions. It's about how can we start to educate them about metabolic health so that they can change their behavior without needing to buy levels to feel like they're, they're making behavior changes in their life.11:00 Let Your Process Compound 💰But he ran this ninja process of we're gonna get the founders on every podcast possible and ramp up to be higher and higher tiers. Like would the material they talk about, would the education they provide be interesting enough for someone like Tim Ferris to say, Hey, come on my podcast. If you start to do that, you get the right partners on board. Now Tim is a partner of ours where he's got the levels out link slash Tim Reads, right? And that's an amazing thing.22:00 Every Partnership Needs THIS ✨So with thought leaders, they all work on social proof, right? It's like who else is showing up to the party? No one wants to be the first of the party, but if they know that, like if, what's the probability that somebody that would be at Tim Ferris's level is also interested? If Tim is interested and their friends well, a lot higher than if Tim feels like he's on an island by himself and he is like, none of my friends are at this party, right? This episode is brought to you by OpenStore: Visit https://open.store to get a free, no-obligation offer for your e-commerce business from OpenStore in 24 hours. Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you. Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter hereFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokBen Grynol - Head of Growth at LevelsRamon Berrios - CEO of Trend.ioBlaine Bolus - Co-Founder of Seated

On this episode of the pod, Vasa joins Blaine & Ramon to talk about how brand building and product positioning. They also cover topics including creative direction, the role of content in growth initiatives, how to nail a creative brief, how to design content for different parts of the marketing funnel, learnings from working with some of the top brands in CPG, and much more. 5:05It started with content creation and the why behind content creation. I like to say, content within context, something along those lines. You can't just post pictures of your product. It's gotta balance information and entertainment and a bunch of other things. And there has to be a goal behind it. And it's not just like a shot in the dark, let's go viral type thing, which a lot of founders kind of think can happen, especially that don't have the, um, experience in CPG or in marketing in general.10:30But I think where people fail is in the creative creative brief process. So part of a creative brief is where is it going, the exhibition of it. But they don't really like chime into what problem are we solving, what's the goal? And most importantly, what part of the funnel are we in? So from a creative perspective, if you're running certain ads, top funnel, middle funnel and bottom funnel, you're saying different things. The top funnel might be a, this is why we exist, here's some cool things about our product, this is a problem we solve. You might be saying different things down further in the funnel.15:00 I speak always in the lens of food and beverage and for me the foundational element of creativity is how do you set up your positioning statement To me that is the Rosetta Stone of any brand. And there is a positive correlation between brands that know that like the back of their hand and how well they do and the brands that are figuring it. Like everyone's figuring it out. I figured it out for a period of time for Perfy, but the faster you can get to that, there it is, the better chance of success that you have. This episode is brought to you by OpenStore: Visit https://open.store to get a free, no-obligation offer for your e-commerce business from OpenStore in 24 hours. Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you. Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter hereFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokVasa Martinez - Founder & CEO of PerfyRamon Berrios - CEO of Trend.ioBlaine Bolus - Co-Founder of Seated

On this episode of DTC Pod, Nigel joins Blaine to break down the foundational building blocks for brands that want to build profitable businesses. They cover topics like how to build solid unit economics, types of content that perform, optimizing customer journeys, understanding attribution, copywriting, landing pages, as well as benchmarks to hit to build a successful brand. 6:35The first one, and we'll get back to this in a second, because it's the most important is unit economics by what are unit economics. The second thing is the content. Again, you can't turn water into wine. If we don't have good enough content to work with, we add need to get that content from the brands, or we need to go out there and use one of our content partners and just get really good content. The third one is the customer journey. At the end of the day, if you've got the best starts in the world, it doesn't matter if the customer journey CRO isn't in place and obviously the retention and it all connects congruently. The fourth area is attribution.10:00 It doesn't matter how good your creative is. It doesn't matter how good your copy is. At the end of the day, if you've got the stronger economics in the backend, you'll always win. Now, add on top of that. Great copy, great customer journey, great creative. Then that's a house on fire.13:30So average order value must be above $50. And again, maybe we can work them to get it above $50 by changing the landing page, but $50, especially at scale, you need that these days, you really do need that. Then the other thing is the CPA to lifetime value ratio, needs to ideally be one to three. I'm saying, ideally within even a 60, 90 day period.21:20 This landing page is built to do one thing. It's built to sell products. There's no light areas for them to click out into the homepage or anything else. All the friction was removed. And we're talking, one of the things that most people don't understand is copywriting. It's all about the headline. That's where most of the people are going to bounce off. It needs of course, beyond brand, but it also needs to hit real deep on the emotions and pain points. David Ogilvy says, they spend 80% of the time researching, 20% of the time writing. This episode is brought to you by OpenStore: Visit https://open.store to get a free, no-obligation offer for your e-commerce business from OpenStore in 24 hours. Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you. Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter hereFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokNigel Thomas - CEO of Alpha InboudRamon Berrios - CEO of Trend.ioBlaine Bolus - Co-Founder of Seated

On this episode of DTC Pod, Rob joins Blaine to talk about how to operate a consumer brand and think like a seasoned executive. They talk about what channels to focus on to grow, how to tap into existing infrastructure, deciding what to prioritize, how to nail a rebrand, finding quick wins for your brand, ins and outs of the beverage and wellness space, bringing a new concept to market, the similarities between marketplace and DTC as a consumer executive, positioning TaskRabbit in a competitive landscape, taking a wholistic approach to marketing, solving issues at their root cause, and much more. 6:40 First, Stop Bad Spend 🚦 And so after kind of understanding the business and understanding the consumer, which I think any good executive needs to do, I don't care what department or what sort of team you lead you, then for me it was kinda like, okay, I, I actually start to try to diagnose what's wrong, you know? And because usually those are the places where you gotta stop spending first. And in my career, I'll be honest with you, people have brought me in because they need something fixed. And so that's usually the case with executives. Turnover happens, particularly at this CMO level because something's not going right.7:30 The Price Of Being Unremarkable 💵 Marketing is the tax you pay for being unremarkable. And as a marketer, right, early in my career, I found that sort of offensive, you know, one of the executives at Task Rabbits said that to me. And at first it kind of like, sort of hurt my feelings. I was like, Wow, is that really how marketing is, you know, perceived? But then as I started thinking about it, I, it's true. You know, the more, the, the less remarkable you are as a company, as a brand, as a product, the more expensive it is to convince people to use it.10:30 What the best Startups Get Right 💯 Every good young startup does a couple things. Well, if they wanna be successful, paid social is one of them. Generally PR is one of the other ones, right? Search marketing is part of that. Uh, and then ultimately you have to drive email or retention. And if you can get those systems in place early on, usually at least have some revenue. You have some retention, you have some ltv, right? Your LTV c a ratio starts to like at least look a little healthy and you got something to go on. This episode is brought to you by OpenStore: Visit https://open.store to get a free, no-obligation offer for your e-commerce business from OpenStore in 24 hours. Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you. Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter hereFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokRob Willey - CMO  of CheribundiRamon Berrios - CEO of Trend.ioBlaine Bolus - Co-Founder of Seated

On this episode of DTC Pod, Jesse joins Blaine to talk about the future of commerce. They discuss mobile commerce, moving from agency to brand owner, increasing conversion, bootstrapping, fundraising, testing out MVPs, getting customer buy in, developing product roadmaps, and much more. 1:17 The Future of Mobile CommerceSo the best way to think about Kahani is ask the question if Shopify or Squarespace or any of the big Ecom, website builders were to build today, what would they use? Would they use a website? Our answer is no. We think that what they would use is something that looks a lot more like TikTok and Instagram. So that's what we're building with Kahani. The vision is in three or five years, you won't go to a URL where you'll start scrolling and tapping around. You'll land on a video or really a picture that sort of takes over your phone. And from there, you'll start to swipe, tap and use all the mobile features that we're used to using in apps. You'll use those on an ECom URL. So that's kind of the big vision. 4:00 Startups Are Like Video GamesI will say entrepreneurship is like a video game. You know, you, you gotta beat the boss on level one before you get to level two. You know, I dunno if you're a big gamer, but when I was a kid, you'd put the cheat code in, you'd go to level five and you'd get crushed. Because even if you could cheat your way to level five, you didn't even know what to do at level five, because you had to have beaten level three and level four to, to figure it out. So I think the same is true for building businesses. 16:00 Save These Strategies for Day 1I think affiliate and email are day one strategies because you get someone else to send you traffic for free, right? So even if you don't have product, of course they're not gonna like it, but I think affiliate you can treat it like they're early customers. If you're a brand, you call them, you build a relationship with them. Hey, this is Jesse, I'm trying to sell a new type of iPhone charger. Here's why I think it's a winner. I'd love for you to place it on there, but look, I'm early. It's funny how much people hide that in the early days. And in my experience in my career, even as an experienced entrepreneur, I've found that sharing that truth and that vulnerability people wanna take a bet on you. You know?18:30It's my number one piece of advice for, for DTC entrepreneurs or even CMOs at bigger companies is when you complain about your CPA relative to your CPM, all you're saying is that I'm not a very good marketer and you go, well, what do you mean by that? I was like, well, other people are somehow making their business work for a $20 CPM. It's your job as the marketer to figure out the click-through rate and conversion rate needed to be able to compete in the market because somebody else is willing to pay $20. This episode is brought to you by OpenStore: Visit https://open.store to get a free, no-obligation offer for your e-commerce business from OpenStore in 24 hours. Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you. Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter hereFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokJesse Pujji - Founder of Kahani & AmpushRamon Berrios - CEO of Trend.ioBlaine Bolus - Co-Founder of Seated

On this episode of DTC Pod, Gretchen joins Blaine to talk about wholesale as a massive competitive edge as a go-to-market strategy for consumer products. They talk about starting paddywax, scaling a business over a career, leveraging wholesale early on, merchandising strategy, selling into big retailers, the inspiration for Ink & Alloy, business building as a 2nd time founder, and much more. This episode is brought to you by OpenStore: Visit https://open.store to get a free, no-obligation offer for your e-commerce business from OpenStore in 24 hours. Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you. Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter hereFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokGretchen Hollingsworth - CEO & Funder of INK + ALLOY Ramon Berrios - CEO of Trend.ioBlaine Bolus - COO of OmniPanel

On this episode of DTC Pod, Courtney joins Blaine & Ramon to talk about leveraging a niche audience to find scale in apparel. They cover topics including finding your market, your first production run, starting limited but focused, seasonal vs. season-less products, subtleties of niche markets, bootstrapping & growth, affiliates & influencer channels, influencer management tools, tiktok strategy, and more.2:30More children are being born to women over 30 than ever before in American history. When women give birth later and stay in the workforce longer, they have more money to spend because their incomes are usually higher. Also they have different needs when you're having a baby in your 30s you're established and you're in the workforce. When you're younger and in your 20s, those are totally different needs. So as we started digging into it, I realized there was a real market opportunity to address what we now call millennials5:00And so, unlike a lot of companies that are seasonal, we really strive to be season-less. And so, we put out into the market like, okay, here are the four things we're going to get really good at selling these four things. And that's what we did for the first three years of the business was just get really good at selling pregnant people, those four things. And then from there we expanded the product line once we got good at selling those things.35:00And with Tik TOK, what we found is most of the people we work with on TikTok, they don't even ever mention us. They're just creating like 10 pieces of content a day. And they happen to be wearing like our nursing bra in all 10 of those pieces. And in every TikTok, someone will say, where'd you get that? But they know it's not like “hi, I'm here to tell you about Storq”. It's off the cuff. It's just in the background and someone is subtly seeing this bra over and over and over again. This episode is brought to you by OpenStore: Visit https://open.store to get a free, no-obligation offer for your e-commerce business from OpenStore in 24 hours. Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you. Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter hereFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokCourtney Klein - Founder & CEO of StorqRamon Berrios - CEO of Trend.ioBlaine Bolus - COO of OmniPanel

On this episode of DTC Pod, Max joins Blaine to talk about starting the brand as a side project, getting early conviction, bootstrapping to launch, landing a major shark tank deal, product positioning, brand design, form factors & digital amplification, early retail strategies, fundraising, go to market point of entry, market disruption, and much more. 10:35 The Best Ideas Are SimpleI think that, like, given this simplicity of the idea, it was hard to have a real conviction about it, right? Like when you think of something novel and new, it's like, God, that's the world's best idea. But when you think about reprising something sort of old and tired, like wrist and ankle weights- like it felt viable and there were like some good aspects of the idea going for it, but it was hard to sort of like bet the farm on this idea. Would people be interested? Would they fundamentally care? So there wasn't like a bravado at the outset about like, we're gonna change the world. I think we've had some of those revelations since in terms of disrupting this ultra serious industry. But at the time we were like, how do we both test the idea and raise the $40,000 we needed to fund the first production run. And Kickstarter was kind of the perfect solution for that.29:20 *8Xing* after Hottest Shark Tank Deal EVERAnd so I think we came in looking for 400 K investment and left with 900K. We've given up more of the company, but I will say that there's so many intangibles associated with that deal. Like Maria's been in photo shoots for us. Mark spoke with us at a South by Southwest panel earlier this year. Obviously there's incredible media value associated with the show. So it really sort of propelled us to the next level. So where in 2019, we did 2 million in sales in 2020, we did 16! So it was like kind of an 8X relative to the prior year.38:00 Disrupting Fitness AccessoriesLike let's invent new products, but let's also introduce meaningful improvements on existing products. And that was the paradigm shift from a single products company to we can be the Lululemon of fitness equipment and accessories, right? Like we can bring a Glossier sensibility to this super serious like CrossFit centric, fitness space. And we can do it through a beautiful product and a playful brand.42:00 Why Point of Entry Is Key for StartupsWe didn't realize how massive the opportunity was kind of hiding in plain sight. We sort of tripped over it, but we really do think that, fitness, accessories, and equipment and the products you're actually working out with should be as beautiful and elevated as the environment or what you're wearing whilst doing those activities. This episode is brought to you by OpenStore: Visit https://open.store to get a free, no-obligation offer for your e-commerce business from OpenStore in 24 hours. Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you. Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter hereFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokMax Kislevitz - Cofounder of BalaRamon Berrios - CEO of Trend.ioBlaine Bolus - COO of OmniPanel