The Small Business Radio Show

SEGMENT 1: Leadership is not just for the alpha dog. A more quiet and effective leadership revolution is underway and it’s lead by Beta Leaders. Who are these Beta Leaders and how is their style of leadership different? Jeffrey Hull, Ph.D., is here to share their characteristics with us and how they’re effecting teams. Jeffrey is The CEO of Leadershift Inc., a management consultancy based in New York City and the author of “Flex: The Art and Science of Leadership in a Changing World”. SEGMENT 2: Your story is the most powerful asset you have an as an entrepreneur. Think of Apple Computers, Facebook or Donald Trump – we all know these stories by heart. What makes certain stories stick with us? Where to start to get the story creation process going? Storytelling expert Lyn Graft is here to help. Lyn is the author of the new bestselling book “Start With Story”, the definitive guidebook for first-time entrepreneurs to create the best story for their business. SEGMENT 3: How do you go from a Head of Marketing at Apple to starting your own food company? Career paths rarely follow a straight line, and here to share her winding path is Jenn Nicken, founder of The Chef and The Dish which provides private, one-to-one cooking classes live over Skype with chefs around the world.Sponsored by LinkedIn, Nextiva, TransUnion ShareAble, and Jobber.Become a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.Listen to all the episodes of The Small Business Radio Show at www.barrymoltz.com

SEGMENT 1: In his book Outliers, Malcolm Gladwell clams the key to achieving world-class expertise in any skill is a matter of practicing the correct way for a total of 10,000 hours. But what if we don’t have to be a specialist to be successful? New York Times bestselling author David Epstein is here to share what happened when he and Malcolm Gladwell went head to head, and why generalists not specialists can win in today’s competitive world.SEGMENT 2: A picture is worth a thousand words. That’s a phrase that we have all heard a million times, but it’s true! We are a visual society and most of us would much rather see a photo or a chart than text to learn, especially in presentations. Dr. Stephanie Evergreen, an internationally-recognized data visualization and design expert, is here to help us craft effective visual presentations with the tools we already have.SEGMENT 3: What if all you needed to succeed existed inside your own breath? Longtime entrepreneur Sandy Abrams is here to show us how breath can be effective in shifting our mood, attitude, perspective, and energy, and how busy entrepreneurs can incorporate it into their days.Sponsored by LinkedIn, Nextiva, TransUnion ShareAble, and JobberBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.Listen to all the episodes of The Small Business Radio Show at www.barrymoltz.com

SEGMENT 1 – The face of retirement is changing. Growing numbers of experienced entrepreneurs and older workers are staying engaged in the economy long after the traditional retirement age, leading what’s being called the “unretirement revolution”. Chris Farrell, a leading expert on the trend toward working longer in the second half of life, is here to share how people are spending their “retirement years” these days, and how there is meaning, money and happiness to be found.SEGMENT 2 – When it comes to retail, the elephant in the room is always the big guys like Amazon and Walmart. As a small business owner, how do you compete against these giants? The good news is that many entrepreneurs are being successful at it, and here to show us how is Dan Breedon, the head of content and communications for Yahoo Small Business.SEGMENT 3 – Content marketing is now king. As a small business owner, you have to show you care about your customer outside of the normal course of selling them stuff. This is why so many big companies now have a content marketing function in their organization. Here to tell us how this works are Kendall Fisher and Suzy Strutner who work on Grow Wire for Netsuite.Sponsored by LinkedIn and NextivaBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.Listen to all the episodes of The Small Business Radio Show at www.barrymoltz.com

SEGMENT 1: One of the biggest problems small business owners face is not being able to keep their customers. They are so busy attracting new customers through the front door that the existing ones leave out the back door. As a result, they can never build a sustainable business. David Avrin, a leading expert on customer experience in the world today, is here to show us why our customers are leaving and what we have to do to keep them. SEGMENT 2: There are two things that are going to determine the success you will have as an entrepreneur: a thriving community and a strong personal brand. Successful entrepreneur Ramon Ray is here to share how to start building both of these with a limited budget.SEGMENT 3: Photos and videos play a huge role in finding and learning about a business on the web. Brian Balduf, Chairman and Co-founder of VHT, was there at the beginning of leveraging photo and video online, and he’s here to share what he’s learned on how to make your business stand out on the internet.Sponsored by LinkedIn and NextivaBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.Listen to all the episodes of The Small Business Radio Show at www.barrymoltz.com

SEGMENT 1: Just because you build a website, doesn’t mean that any new prospects are going to find it. How do you actually drive traffic to your website? Beth Thouin, the VP of Digital Marketing at Web.com, is here to help.SEGMENT 2: Many small business owners’ offices are a mess because they are just too busy or just not organized. Here to help declutter and organize is expert Dana White, author of “Decluttering at the Speed of Life”. SEGMENT 3: The most popular booth at the recent Suite World trade show belonged to the company Dog is Good. Co-founders Gila Kurtz and Jon Kurtz are here to share insight into their success at the trade show and in their business producing dog-lover products. Sponsored by LinkedIn, Nextiva, Corporate Direct, MAKO and Web.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.Listen to all the episodes of The Small Business Radio Show at www.barrymoltz.com

SEGMENT 1: A lot of small business owners grapple with the same issue: when does my business outgrow an early accounting solution like Quickbooks? We’ll show you when it may be time to put in a new system, such as an ERP system, that can grow with your business exponentially. Here to help is the co-founder and EVP of Oracle NetSuite, Evan Goldberg.SEGMENT 2: One of the biggest risks facing our businesses and our society is health care. It’s becoming so expensive that less and less people can afford it, especially those with chronic conditions. How can we use technology to take better care of people? Here to help is one of Chicago’s leading entrepreneurs, Glen Tullman, Executive Chairman of Livongo.SEGMENT 3: Let’s say you had a great idea for a product, you produced a prototype, you made some changes, you manufactured it… now how do you actually get it out into the world? Kevin Mako, founder of Mako Design and Invent is here to walk us through the process.Sponsored by LinkedIn, Nextiva, Corporate Direct, MAKO and Web.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.Listen to all the episodes of The Small Business Radio Show at www.barrymoltz.com

SEGMENT 1: We talk about how we seem to be living in a post-truth era where political leaders lie without penalty and the internet provides us any truth we want to fit our point of view. We are left wondering – Does truth exist anymore? Does it matter? Also, what role does truth play in business anymore? Our guest Shiv Singh is the founder of Savvy Matters and author of “Savvy: Navigating Fake Companies, Fake Leaders and Fake News in the Post-Trust Era”. He was recognized in 2016 by Adweek as a Top 50 marketer, and he previously served as a Senior Vice President at Visa Inc., where he was responsible for driving the go-to-market strategy for some of the company's innovative products.SEGMENT 2: A lot of small business owners grapple with the same issue: when does my business outgrow accounting solutions like Quickbooks? We’ll show you when it may be time to put in a new system, such as an ERP system, that can grow with your business exponentially. Our guest Paul Killingsworth has been with SAP for 12 and he oversees Business One, one of two ERP solutions SAP offers for the small business market.SEGMENT 3: One of the basic human conditions is connections with other people. Social media and other electronic methods have given us additional ways to connect but is that all an illusion? Despite more ways to connect than ever, people feel more isolated than ever. We show you why connecting with people in-person is still king. For business, this includes in-person networking events versus connecting online. Our guest Jessica Shaanan is the Connection Queen. She has a unique ability to build trust and relationships quickly with anyone in the room, from prospects to power players. She is relentless in her mission to improve lives by teaching the Art of Connection.Sponsored by LinkedIn, Nextiva, Corporate Direct, MAKO and Web.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.Listen to all the episodes of The Small Business Radio Show at www.barrymoltz.com

SEGMENT 1: In business, candor is in short supply. Leaders and managers refrain from giving candid feedback to avoid hurting feelings, but all this is doing is hurting the business and the very people they’re trying to protect. We show you how to use Radical Candor to improve relationships at work, increase employee retention, and make teams more productive. It’s the management philosophy that is critical to leading your team! Kim Scott is the author of the NYT & WSJ bestseller “Radical Candor: Be a Kickass Boss without Losing your Humanity”. Kim led AdSense, YouTube, and Doubleclick teams at Google and then joined Apple University to develop and teach “Managing at Apple.”SEGMENT 2: What is the magic formula to successfully working with your spouse? Married couple and co-founders of The Couples Institute in Silicon Valley, Dr. Ellyn Bader and Dr. Peter Pearson are here to help entrepreneurial couples overcome the unique challenges of managing a business and marriage simultaneously and successfully. They have specialized in helping couples transform their relationships for over 30 years. SEGMENT 3: What is the state of small business? The UPS Store’s second annual The UPS Store Inside Small Business Survey reflects general attitudes around the state of small business in the United States. The UPS Store President Tim Davis is here to share what the survey shows us this year.Sponsored by LinkedIn, Nextiva, Corporate Direct, MAKO and Web.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.Listen to all the episodes of The Small Business Radio Show at www.barrymoltz.com

SEGMENT 1: If you are going to be an entrepreneur, one of the (many) things you have to get good at is negotiation. But the startup environment is different from other business environments and this impacts the entrepreneur’s ability to negotiate. Here to sort it all out and help us succeed is the co-author of the book “Entrepreneurial Negotiation” Samuel Dinnar. He is also an instructor at the Program on Negotiation at Harvard Law School.SEGMENT 2: Let’s say you have a great idea for a product and now you have to produce a prototype to see what it is going to look like in real life… Where do you start? Kevin Mako, founder of Mako Design and Invent is here to walk us through the process. Mako Design and Invent is a product development firm that helps inventors and startups bring their invention ideas to life. SEGMENT 3: Collecting payments owed by customers is something that small business owners struggle with all the time. When should they call the customer? Who should do the calls? What do they do with chargebacks? We show small businesses how to set up a process to collect payments from their customers so they can actually get the money they earned. Ohad Samet is the co-founder and CEO of TrueAccord, seeking to put a human face on debt collections using machine learning and behavioral analytics. Ohad headed fraud analytics for FraudSciences, a company that provided eCommerce fraud prevention and was acquired by PayPal in 2008. At PayPal, Ohad incubated and ran the New Ventures Risk team. Sponsored by LinkedIn, Nextiva, Corporate Direct, MAKO and Web.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.Listen to all the episodes of The Small Business Radio Show at www.barrymoltz.com

SEGMENT 1: When it comes to a website, it’s not set it and forget it. According to a Stanford university study, 75% of consumers just a company’s credibility based on their website’s design. Reviewing your website performance with a professional marketer is just like reviewing your balance sheet with your accountant. If you want to upgrade your website, what elements should you focus on? Beth Thouin, VP of Digital Marketing at Web.com, lays it all out for us.SEGMENT 2: Are you working hard to develop and launch a new or innovative product? If so, I have some good news ...and some bad news. First, the bad news: most new products will fail in the market, even if competently executed. The good news is that the former Engineering Director at Google is here to help us avoid this failure. Alberto Savoia is an award-winning entrepreneur, innovator, and speaker. He was the Engineering Director at Google. Today, in addition to working on his own ideas and projects, he teaches his unique approach for beating the Law of Market Failure in seminars and workshops at Google, Stanford University, and to organizations all over the world. He is the author of the book “The Right It”. SEGMENT 3: One of the parts of the economy that has really grown over the last 10 years is the maker culture. This is a democratic, “DIY” culture that intersects with “hacker culture” and revels in the creation of new things as well as tinkering with existing ones. One company, The Grommet, has been on the leading edge of this and one of the co-founders is on to share her insight on the maker economy. Jules Pieri is cofounder and CEO of The Grommet, a site that has launched more than two thousand consumer products since 2008. She was named one of Fortune’s Most Powerful Women Entrepreneurs in 2013 and Goldman Sachs’ 100 Most Interesting Entrepreneurs in 2014. She is currently an Entrepreneur in Residence at Harvard Business School. Her new book is “HOW WE MAKE STUFF NOW: Turn Ideas into Products That Build Successful Businesses”.Sponsored by Nextiva, Corporate Direct, MAKO and Web.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.Listen to all the episodes of The Small Business Radio Show at www.barrymoltz.com