
Gartner ThinkCast
Gartner ThinkCast puts you at the intersection of business and technology with insights from the top experts on how to build a more successful organization, team and career in the Digital Era. Join us every other Tuesday to get your competitive advantage. View all Gartner ThinkCast episodes at https://www.gartner.com/en/podcasts/thinkcast
Latest episodes

Mar 7, 2023 • 21min
What’s Quiet Hiring Anyway? All Your Questions Answered
Last year’s dominant work trend was quiet quitting — the idea that workers are over going above and beyond their required duties. But with the changing economic climate and many organizations looking to avoid adding headcount while increasing capabilities, 2023 has seen the rise of quiet hiring. So what is quiet hiring exactly, and is it a new idea at all? Here to answer these questions and more is Emily Rose McRae, a Senior Director of Research in our HR practice. In this session, which originally aired on Gartner’s LinkedIn channel, Emily explains how we’ve seen quiet hiring manifest before, how it can benefit organizations and how, contrary to popular belief, it can be a win for employees, too. Dig Deeper: Download: HR Toolkit: Tackling 2023 Future of Work Trends https://gtnr.it/3Y6TsAE Learn More: Why Quiet Hiring Is a Win-Win for Employers and Employees https://gtnr.it/3Y7ZsZV Discover: Future of Work Reinvented https://gtnr.it/36S6aOJ

Feb 21, 2023 • 39min
7 Disruptions That Will Change How You Work — and Live
Read the news or jump on social media on any given day, and you’re bound to hear about some new technology or innovation that promises to alter your life. But what will genuinely disrupt the status quo? Here to discuss the seven digital disruptions you might not see coming between now and 2027 is Distinguished VP Analyst and Gartner Fellow Daryl Plummer, who presents this list annually at Gartner IT Symposium/Xpo™ conference. From working in the metaverse to technologies becoming disposable, we dive into this year’s disruptions, how leaders — especially CIOs — should respond to them, and the common mistakes we don’t want to see you make. Dig Deeper Discover: Gartner IT Symposium/Xpo 2023 https://gtnr.it/411g34h Watch: 7 Disruptions You May Not See Coming in 2022-2027 https://gtnr.it/3Iu7ec7

Feb 7, 2023 • 19min
How High-Performing Supply Chains Stand Out
What do gold standard supply chain organizations do differently? For starters, the chief supply chain officer (CSCO) is viewed as a strategic business partner, which is only the case at 47% of organizations. A resilient and agile supply chain requires strong alignment between the CSCO and their C-suite peers. But that’s not all. In this episode, Jennifer Loveland, a Senior Director Analyst within the supply chain team at Gartner, discusses the four critical reinventions high-performing supply chain organizations are implementing to combat disruption in the short term and how two trends in particular have serious potential to impact supply chain revenue in the long term. Dig Deeper Download: Future of Supply Chain eBook https://gtnr.it/3Y31wmK Discover: Gartner Supply Chain Symposium Xpo 2023 https://gtnr.it/3wR01fp

Jan 24, 2023 • 20min
Start With Infrastructure and Operations to Navigate 2023’s Business Pressures
Organizations are facing massive internal and external challenges, such as supply chain disruptions, persistent inflation and labor shortages. While modern businesses need to align strategy, technology and workforce management, the key to fortifying yourself against these obstacles may lie in IT infrastructure and operations. This episode features Douglas Toombs, a VP Analyst for Infrastructure & Operations and keynote speaker at this year’s Gartner IT Infrastructure, Operations & Cloud Strategies Conference. In this interview, Douglas explains that I&O not only affects people, processes and technology but also how leaders can align all three to create an innovative ecosystem to help their organizations withstand emerging headwinds. Dig Deeper Read: A Cost Optimization Strategy for I&O Leaders in Uncertain Times https://gtnr.it/3XO9lw3 Learn: What Any Leader Needs to Know About Cloud Computing https://gtnr.it/3J6WQYm Discover: Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2023 https://gtnr.it/3U5eyhf Watch: Opening Keynote, Gartner IOCS 2022 https://bit.ly/3kvjfEx

Jan 10, 2023 • 23min
The Secrets to Implementing a Successful Hybrid Work Model
As economic conditions sour, leaders may be tempted to take back more control over work — by, for example, mandating a rigid return to the office. Our data shows that would be a big mistake. In this episode, Caitlin Duffy, Director of Research for Gartner’s HR practice, offers guidance on exactly which hybrid work model is most successful — based on Gartner’s survey of 400+ employees and leaders of organizations around the world who have worked consistently under some kind of hybrid-work model since the beginning of the pandemic. She discusses how to: Understand the current state of hybrid work Create a “human-centric” work model Prioritize employee well-being Rethink your assumptions about the long-term sustainability of hybrid work Dig Deeper Download: Evolve Culture and Leadership for a Hybrid World https://gtnr.it/3C2p4hV Explore: The Future of Work Reinvented Resource Center https://gtnr.it/36S6aOJ Discover: The 9 Future of Work Trends That Impact Your 2023 Strategy https://gtnr.it/3Ij2Ugd

Dec 27, 2022 • 25min
Best of ThinkCast 2022: Recession Proofing, New Hype Cycle Technologies and Data Toolkits
This year, Gartner ThinkCast covered topics on the forefront of business and technology leaders’ minds. Now, as 2022 rolls to a close, we’re looking back at some of our most popular and thought-provoking conversations of the year. First, Alexander Bant, Chief of Research for CFOs at Gartner, details nine key actions financial leaders can take today to continue to drive agility and digital transformation — and successfully navigate the next 12 to 24 months. Then, Melissa Davis, VP Analyst at Gartner, advises Gartner clients on the use of customer analytics, shares details about a few of the Gartner 2022 Hype Cycle™ snapshots for emerging technologies, all of which are poised to drive massive transformation in the public and private sectors and earn a whole lot of consumer attention. Finally, Andrew White, Distinguished VP Analyst, and Sarah Turkaly, Senior Principal, Advisory, both at Gartner and whose research focuses on data and analytics, outline how you can use the Gartner Value Pyramid to break down silos, reengineer key decisions and align data with leadership’s mission-critical priorities. Dig Deeper Download: Gartner’s Essential Guides for Effective Decision Making https://gtnr.it/3yWDRdZ Webinar: Gartner Hype Cycle for Emerging Technologies, 2022 https://gtnr.it/3C2p4hV

Dec 13, 2022 • 24min
The Right Way to Measure Investments in Technology
CIOs are increasingly expected to demonstrate that their investments in business digitalization and information technologies can deliver immediate top-line or bottom-line benefits. In this episode, Janelle B. Hill, Distinguished VP and Chief of Research for Gartner’s CIO practice, offers guidance to CIOs on showing how their investments are accelerating growth beyond what was previously possible with people and machines, creating “digital dividends.” Key actions she discusses include: Prioritizing the right digital initiatives Creating an outcome-driven set of metrics Partnering with business-led fusion teams Tapping unconventional talent pools to accelerate impact. Dig deeper Download: Gartner 2023 CIO Agenda eBook https://gtnr.it/3hzwC5e Explore: Upcoming CIO Conferences https://gtnr.it/3OwBoga Discover Gartner BuySmart™: Streamline your tech purchase from start to finish. https://gtnr.it/3hAyjiE

Nov 29, 2022 • 35min
Get Ready for These Technology Trends in 2023
Technology trends are expected to impact enterprise strategies in the coming three years by enabling organizations to address four key priorities: - Optimizing resilience, operations or trust - Scaling vertical solutions, product delivery or everywhere - Pioneering customer engagement, accelerated responses or opportunity - Pursuing sustainable technology solutions In this episode, David Groombridge, a Distinguished VP Analyst within the IT Leaders and Technical Professionals team at Gartner, discusses the top strategic technology trends that are critical to understanding how to optimize, scale, pioneer and pursue a sustainable technology roadmap. The intent is to assist in the development of relevant roadmaps to enable reliable and sustainable business growth and outperform the competition. Dig Deeper Download: Your Detailed Guide to the 2023 Gartner Top 10 Strategic Technology Trends https://gtnr.it/3ggaj3W Explore: Gartner IT Symposium/Xpo™ https://gtnr.it/3OwBoga

Nov 15, 2022 • 25min
How to Purchase Technology and Avoid Regret
Enterprise technology purchasing has changed and continues to evolve, but whether that evolution occurs rapidly enough to meet the demands of digital transformation remains to be seen. A 2022 Gartner survey revealed that 62 percent of recent technology purchases failed to meet respondents’ expectations; only 13 percent said that their purchase both met their expectations and that they did not settle when it came to making their final technology selection to purchase. Still, 85 percent of respondents said they received value from their purchase. What’s behind this disconnect between satisfaction and perceived value? Most often, the answer can be found in the technology purchase process. In this episode, Hank Barnes, Chief of Research on the Gartner Tech & Service Provider team, who focuses on enterprise technology buying behavior, speaks with ThinkCast’s host Karen Stokes Lockhart, Expert Partner, about the challenges tech purchase teams face, how to navigate increasingly complex purchase processes and when to ask for help. Dig Deeper: Download: 2023 CIO Agenda: 4 Actions to Ensure Your Tech Investments Pay Digital Dividends https://gtnr.it/3hzwC5e Discover Gartner BuySmart™: Reduce risk and optimize spend on your next tech purchase. https://gtnr.it/3hAyjiE

Nov 1, 2022 • 16min
Strategies for Leading the Next Phase of Growth
Today, I&O leaders encounter many opportunities to drive change across all facets of their broader organizations. How can IT infrastructure and operations (I&O) deliver rapid transformation across all industries, meet increased need for productivity and remove organizational friction or barriers to change? In this interview, which first aired on the Gartner Live video channel on YouTube, Daniel Betts, Senior Director Analyst at Gartner, covering DevOps, PlatformOps and DevSecOps, and Roger Williams, VP Analyst at Gartner, covering configuration management database and IT asset management, discuss the trends in automation and platform engineering fueling the next stages of digital transformation. They also provide a preview of the keynote themes planned for Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2022, “Leading the Next Phase of Growth,” which will be held December 6 – 8, in Las Vegas, NV. Dig Deeper: Register: Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2022 https://gtnr.it/3U5eyhf Download: Your Detailed Guide to Platform Engineering and Other 2023 Gartner Top 10 Strategic Technology Trends https://gtnr.it/3ggaj3W