Gartner ThinkCast

David Houle warns to fasten your seatbelts, that the 2020s will be the most transformative, disruptive decade in human history. As a futurist, David’s job is to anticipate trends great and small. That same approach can transform your organization, giving you a competitive edge in strategy and change. But can just anyone be a futurist? Join the Continuous Foresight discussion as David Houle, futurist and author of the new book, “Moving to a Finite Earth Economy – Crew Manual,” helps you determine what’s right for your and your organization’s future. David Houle FUTURIST. THINKER. SPEAKER. David Houle is the author of the book Moving to a Finite Earth Economy – Crew Manual. To learn more about David Houle, visit davidhoule.com.

As digital business upends the business landscape, how do you stay ahead of the next risks that could derail your business? Futurist Jane McGonigal says you need to make a game of it (13:15). Plus, a panel of Gartner experts reveals why you need to tap into Infrastructure-Led Disruption (1:47), and we go deeper into the Real Business of Blockchain (50:11).  Related Links Webinar: CIO’s Success Guide: Prepare for the Fourth Generation of ERP Webinar: Navigate the Nine Common Pitfalls to Scaling Innovation Webinar: 5 Best Practices of High-Performing Teams: Q&A With Gartner Gartner Application Strategies and Solutions Summit Gartner IT Infrastructure, Operations and Cloud Strategies Conference Gartner Identity and Access Management Summit

Here’s a riddle for you: What comes first – foresight or innovation? The answer is not as straightforward as you might think. FIBRES Online CEO Panu Kause joins Continuous Foresight hosts Marty Resnick and Kevin Gabbard to not only solve that riddle, but help you solve how to best put continuous foresight to work for you and your organization. DISCLAIMER: Gartner is an impartial, independent analyst of business and technology. This content should not be construed as a Gartner endorsement of any enterprise’s products or services. All content provided by other speakers is expressly the views of those speakers and their organizations.

Better customer service demands a revolution! You need to strive for rebel hospitality. Entrepreneur and author Chip Conley of AirBnB (2:05) shares his secrets for better customer service and how to be a better mentor. Plus, we see how CMO spend will shape Marketing’s 2020 agenda with Gartner expert Ewan McIntyre (26:01) and unlock why you need more diversity in your cybersecurity initiatives with Women in Identity Co-founder Emma Lindley (42:46). Related Links WEBINAR: AI Use Cases, Implementation and Adoption: Gartner Talks With AI Expert WEBINAR: Q&A Discussion: Finance Priorities for 2020 WEBINAR: CSO & Sales Leader Conference Recap: Overcome Complexity in B2B Sales Gartner Application Strategies & Solutions Summit Gartner IT Infrastructure, Operations & Cloud Strategies Conference Gartner Identity & Access Management Summit

When it comes to the economy, how high is your anxiety index? Of course, we need to do financial forecasting, but can we look too far ahead? Gartner expert Tim Raiswell joins the Continuous Foresight discussion to look at why you need to embrace nowcasting. How can we predict the next recession – or are we wasting our time trying? Here is Marty Resnick’s and Kevin Gabbard’s conversation with Gartner colleague Tim Raiswell.

October is National Cybersecurity Awareness Month, but cybersecurity is a year-round challenge for individuals, enterprises and governments alike. National Cybersecurity Alliance Executive Director Kelvin Coleman (01:53) joins us with advice on how we all can make the world safer. Plus, we’ll hear from the co-founder of Women in Identity Emma Lindley (31:19) on how to address our latest Identity challenges, and Gartner experts David Furlonger and Christophe Uzureau (49:16) help us take advantage of the Real Business of Blockchain. Related Links Webinar: Delivering an Effective Digital Customer Experience Webinar: Reduce the Costs of Poor Operational Decisions Webinar: Gartner Answers Viewers' AI Questions Gartner ReimagineHR Conference Gartner Supply Chain Planning Summit Gartner IT Infrastructure, Operations and Cloud Strategies Conference

Your business and IT strategy is missing a key ingredient: Your poetic voice. Really. We talk with poetic voice artist Sekou Andrews (2:06) on the communication techniques you need to drive new success. Plus, we boost your Talent IQ (35:54) and find out why Connected Managers (55:10) are the best managers. RELATED LINKS WEBINAR: Lead Your Supply Chain Down the Road to Digital Success WEBINAR: Create a Culture Powered by Purpose WEBINAR: The Real Business of Blockchain Gartner IT Symposium/Xpo 2019 Orlando, Florida, October 20-24 Gold Coast, Australia, October 28-31 Sao Paolo, Brazil, October 28-31 Barcelona, November 3-7 Goa, India, November 11-14 Tokyo, Japan, November 12-14

We are all futurists and trendspotters. We all try to look at signals in our personal and professional lives and respond in one form or another. Hopefully, we are proactive in our response, but admittedly most of us are reactive. Trendspotting is about detecting signs or, we call them, signals, of change happening right now, and these indicate plausible futures. In this episode, we discuss Trendspotting for Continuous Foresight.

Netflix co-founder Marc Randolph stopped dreaming and finally decided to mail it in. On this episode, we talk with Marc Randolph (2:08) about Netflix’s unusual path to success and Marc’s new book, “That Will Never Work.” Plus, Don Scheibenreif (36:33) previews the Gartner IT Symposium/Xpo 2019 keynote and James Atkinson (51:33) raises our Talent IQ.  Related Links Webinar: Increase the Odds of High-Quality Deals Webinar: The 3 Magical Ingredients of Digital Transformation Webinar: The Gartner CMO Spend Survey 2019-2020 Gartner IT Symposium/Xpo 2019 Orlando, Florida, October 20-24 Gold Coast, Australia, October 28-31 Sao Paolo, Brazil, October 28-31 Barcelona, November 3-7 Goa, India, November 11-14 Tokyo, Japan, November 12-14

You can't have a discussion about the future without eventually referring to a book, a comic, a television show or some other science fiction. Reference stories and especially world-building are very powerful tools for Continuous Foresight. In this episode, we discuss the power of storytelling in business with the CEO of SciFutures, Ari Popper, who has worked with some of the world’s largest companies using sci-fi storytelling for transformation.  Learn more about SciFutures at www.scifutures.com  Join the Continuous Foresight conversation on Facebook at  https://www.facebook.com/groups/continuousforesight