The Best Practices Show with Kirk Behrendt

714: The Latest Trends in Digital Workflows – Dr. John CranhamWhether you like it or not, digital dentistry is the future. To help you embrace rather than fear this change, Kirk Behrendt brings back Dr. John Cranham, co-founder of Cranham Culp Digital Dental, to explain how he is doing the best dentistry of his career at the age of 63. High-level dentistry requires high-level technology! To learn how a digital workflow will improve your dentistry, listen to Episode 714 of The Best Practices Show!Learn More About Dr. Cranham:Send Dr. Cranham an email: jcranham@mac.com Join Dr. Cranham on Facebook: https://www.facebook.com/john.c.cranhamFollow Dr. Cranham on Instagram: https://www.instagram.com/johnccranhamddsLearn more about Cranham Culp Digital Dental: https://www.ccdigitaldental.comMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 714: https://www.youtube.com/@actdental/videosMain Takeaways:Embrace digital. There is no need to fear it.Digital will make your dentistry better and more efficient.Visualize how you want to implement digital into your practice.Block out time to learn, teach, and implement digital into your practice.Get involved with digitally oriented labs and utilize tools such as TeamViewer.Snippets:0:00 Introduction.2:09 Dr. Cranham’s background.5:35 The latest trends with digital.9:45 Are many dentists adopting digital?12:10 Build a relationship with labs.16:58 Carve out time for important things.21:52 Be clear and aligned on vision.23:18 Potential downsides to digital.26:51 The future of digital.30:58 Final thoughts.33:13 About Cranham Culp Digital Dental and how to get in touch.Dr. John Cranham Bio:Dr. John C. Cranham is a highly respected and renowned dentist in Chesapeake, Virginia. At his state-of-the-art office, he delivers unsurpassed general dentistry, cosmetic dentistry, and restorative dentistry, including TMJ therapy and dental implant services. He uses his vast experience and expansive knowledge to create healthy, natural-looking smiles. Dr. Cranham was an honors graduate of the Medical College of Virginia in 1988. He is an internationally recognized speaker on the esthetic principles of smile design, contemporary occlusal concepts, treatment planning, restoration selection, digital photography, laboratory communication, and happiness and fulfillment in dentistry. Dr. Cranham founded Cranham Dental Seminars, which provides lectures, mobile programs, and intensive hands-on experiences to dentists around the world. In 2008, Cranham Dental Seminars merged with The Dawson Academy, a world-famous continuing education facility based in St. Petersburg, Florida. As The Dawson Academy’s acting Clinical Director, Dr. Cranham is involved with many of the courses and provides continuing education to dental professionals across the globe. He spends approximately two-thirds of his time in private practice and the other third as an educator. He believes this balance keeps him on the leading edge of both disciplines. Dr. Cranham is an active member of numerous professional organizations, including the American Dental Association, American Academy of Cosmetic Dentistry, American Academy of Fixed Prosthodontics, and American Equilibration Society. 

713: 60 Minute Mastery: Time Efficiency for Hygienists – Miranda Beeson & Michelle WakemanDo your hygienists complain about not having time? Are they constantly behind at every appointment? Don't blame them — blame your systems! To show that 60 minutes IS enough time, Kirk Behrendt brings back Miranda Beeson and Michelle Wakeman, two of ACT’s amazing coaches, with a framework to help you master the hygiene workflow. To learn how to take control of your time, listen to Episode 713 of The Best Practices Show!Learn More About Miranda and Michelle:Send Miranda an email: miranda@actdental.com Send Michelle an email: michelle@actdental.com Follow Miranda and Michelle on ACT’s Instagram: https://www.instagram.com/actdentalSend Gina an email: gina@actdental.com Learn More About ACT Dental:Watch the entire webinar here: https://www.actdental.com/109ACT’s website: https://www.actdental.comACT’s Instagram: https://www.instagram.com/actdentalACT’s YouTube: https://www.youtube.com/actdentalACT’s Facebook: https://www.facebook.com/actdentalACT’s LinkedIn: https://www.linkedin.com/company/3137520/admin/feed/posts/ACT’s Twitter: https://twitter.com/actdentalMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 713: https://www.youtube.com/@actdental/videosWatch The Profitable Hygiene Equation webinar: https://www.actdental.com/109Main Takeaways:60 minutes IS enough time.Split appointments into segments of 20-20-20.Prepare ahead of time to make appointments efficient.Use the 80% rule for completing chart notes the same day.Do a time study to find the segments that need improvement.Don't make it personal. Make it about the system, not the hygienist.Snippets:0:00 Introduction.1:45 Why this is an important topic.7:51 The 20-20-20 philosophy.8:53 The first 20 minutes: The diagnostic segment.11:18 Tips and tricks for efficiency.16:53 Help your team with their development.18:47 The second 20 minutes: The therapeutic segment.21:36 Have your team do a cross audit.24:12 The third 20 minutes: The logistic segment.26:58 Use the 80% rule for chart notes.29:48 Have a system for hand-offs.32:48 Do a time study.34:43 Don't make it personal.35:57 Miranda’s 75-25 rule.36:53 About ACT’s Profitable Hygiene Equation webinar.Miranda Beeson, MS, BSDH Bio:Miranda Beeson, MS, BSDH, has over 25 years of clinical dental hygiene, front office, practice administration, and speaking experience. She is enthusiastic about communication and loves helping others find the power that words can bring to their patient interactions and practice dynamics. As a Lead Practice Coach, she is driven to create opportunities to find value in experiences and cultivate new approaches.Miranda graduated from Old Dominion University, and enjoys spending time with her husband, Chuck, and her children, Trent, Mallory, and Cassidy. Family time is the best time, and is often spent on a golf course, a volleyball court, or spending the day boating at the beach. Michelle Wakeman, BSDH, Bio:Michelle Wakeman, BSDH, brings nearly 20 years of clinical dental hygiene, administrative, managerial, and sales experience to the table. She has a passion for people and a natural aptitude for communication that has led her to develop meaningful relationships throughout her career in dentistry. As a coach, she seeks to help dental practices develop systems that enable them to enhance their patient experience, leading to better relationships among owners, team members, and patients, along with profitable outcomes.In her off time, Michelle can usually be found at the ice rink supporting her son, Hunter, in hockey, the ball field cheering on her son, Carter, or the gym, reliving her days as a gymnast with her daughter, Leighton. 

712: How Did This All Begin & How Did You Get Here? – Dr. Dennis HartliebIn this special crossover episode, the tables are turned! Kirk Behrendt is interviewed on the Dental Online Training Sharecast, a podcast by Dr. Dennis Hartlieb, founder of Dental Online Training. Kirk shares everything from his early years, the origins of ACT Dental, and his thoughts on the current state of dentistry. To learn more about Kirk and hear his great advice on dentistry and life, listen to Episode 712 of The Best Practices Show!Learn More About Dr. Hartlieb:Send Dr. Hartlieb an email: hartliebdds@dothandson.com Join Dr. Hartlieb on Facebook: https://www.facebook.com/DennisHartliebDDSFollow Dr. Hartlieb on Instagram: https://www.instagram.com/hartliebddsLearn more about Dental Online Training: https://www.dothandson.com/homeRegister for DOT’s Study Club: https://www.dothandson.com/mentorshipRegister for DOT Fest (June 6-8, 2024): https://www.dothandson.com/dot-festView more on DOT’s YouTube: https://www.youtube.com/@DentalOnlineTrainingListen to the DOT Sharecast: https://www.dothandson.com/dot-sharecastMore Helpful Links for a Better Practice & a Better Life:Watch the video version of Episode 712: https://www.youtube.com/@actdental/videos Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Read Traction by Gino Wickman: https://benbellabooks.com/shop/tractionMain Takeaways:Surround yourself with people who inspire and energize you.Take risks and make mistakes while you're young.Working evenings and weekends is dumb.Establish your core values ASAP.Develop great systems ASAP.Have a love for learning.Join a study club.Snippets:0:00 Introduction.3:11 About ACT Dental and its origin.5:19 Get good at people.8:00 Kirk’s non-dental background.11:08 The mind of 18-year-old Kirk.14:57 The best years are in front of you.18:31 How working in a restaurant can prepare you for dentistry.23:53 The importance of establishing your core values.27:09 Being hungry, humble, and smart.29:52 Some of Kirk’s influences.31:57 Never stop learning.33:50 Be around people who inspire you.37:28 Kirk’s time as a dental supply rep with Bob Popp.41:23 Young Kirk’s thoughts on dentists.46:20 Things that changed Kirk’s outlook on dentistry.54:02 Dentists then versus dentists today.56:59 Kirk’s alternate path and the start of ACT Dental.1:03:40 Take risks and make mistakes.1:06:17 Things Kirk got right and wrong.1:12:48 Lean into your core values.1:15:31 Recommended reading.1:17:20 Always be on the lookout for great people.1:22:40 Every practice should have a “bench”.1:23:57 Create margin for your practice.1:25:11 Seeing patients on evenings and weekends is dumb.1:26:57 Have regular team member check-ins.1:28:50 More about ACT Dental and how to get in touch with Kirk.Dr. Dennis Hartlieb Bio:Dr. Dennis Hartlieb is a graduate of the University of Michigan School of Dentistry. He maintains a full-time practice, Chicago Beautiful Smiles, in the Chicago suburb of Glenview, Illinois. Dr. Hartlieb is an instructor at the Center for Esthetic Excellence in Chicago and is an Adjunct Associate Professor at the Marquette University School of Dentistry in Milwaukee, Wisconsin. He lectures extensively to dentists throughout the U.S. on the art and science of anterior and posterior direct resin techniques.

711: Why Gross Production is the Worst Metric for Dentists – Dr. Barrett StraubA big part of having a better practice and a better life is understanding your numbers. But if you focus on the wrong ones, it can destroy your business! Gross production is one of the worst metrics for dentists, and Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to explain why it doesn't tell the whole story of your practice. To learn about the metrics that truly matter and how to use them to plan your best life, listen to Episode 711 of The Best Practices Show!Learn More About Dr. Straub:Email Dr. Straub for ACT’s Capacity Tracker: barrett@actdental.com Join Dr. Straub on Facebook: https://www.facebook.com/barrett.d.straubFollow Dr. Straub on ACT’s Instagram: https://www.instagram.com/actdentalMore Helpful Links for a Better Practice & a Better Life:Watch the video version of Episode 711: https://www.youtube.com/@actdental/videosSubscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Main Takeaways:Gross production doesn't tell the whole story.Know how to calculate and manage your effort gap.Figure out why you're not getting 100% of your true fee.Save your time and energy for things that matter most to you.Adding more doctors, hygienists, and chairs isn't adding capacity.Doing more and producing more doesn't always result in profitability.Snippets:0:00 Introduction.3:34 The effort gap, explained.3:55 Gross production, explained.9:14 The more data, the better.10:36 Trends in the effort gaps.11:48 How can you tell how much you're writing off?16:06 Annual patient value, explained.19:26 Active patients, explained.21:19 Days worked times production per day, explained.27:25 Production per hour and production per visit, explained.30:06 Capacity, defined.34:10 Have energy left for your life.35:36 Do you truly need to produce more?37:55 Last thoughts.Dr. Barrett Straub Bio:Dr. Barrett Straub practices general and sedation dentistry in Port Washington, Wisconsin. He has worked hard to develop his practice into a top-performing, fee-for-service practice that focuses on improving the lives of patients through dentistry.A graduate of Marquette Dental School, Dr. Straub’s advanced training and CE includes work at the Spear Institute, LVI, DOCS, and as a member of the Milwaukee Study Club. He is a past member of the Wisconsin Dental Association Board of Trustees and was awarded the Marquette Dental School 2017 Young Alumnus of the Year. As a former ACT coaching client that experienced first-hand the transformation that coaching can provide, he is passionate about helping other dentists create the practice they’ve always wanted.Dr. Straub loves to hunt, golf, and spend winter on the ice, curling. He is married to Katie, with two daughters, Abby and Elizabeth. 

710: Mastering the Hand-Off; 1 Move With Big Impact – Michelle WakemanAre you ever at the doctor’s office and feel like no one is listening? That could be happening in your own dental practice! One solution is the hand-off, an important element in your practice. Kirk Behrendt brings in Michelle Wakeman, one of ACT’s amazing coaches, to explain what it is and how to do it right so that your patients have a great experience at each visit. To learn the recipe for an excellent hand-off, listen to Episode 710 of The Best Practices Show!Learn More About Michelle:Send Michelle an email: michelle@actdental.com Follow Michelle on ACT’s Instagram: https://www.instagram.com/actdentalSend Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Main Takeaways:Hand-offs elevate the patient experience.Learn when and how to perform a hand-off.Use the hand-off to set parameters on chat time.Know the four W’s to ask when handing off a patient.Set aside time to practice the hand-off with your team.Snippets:0:00 Introduction.2:04 Why the hand-off is important.3:58 The hand-off, explained.6:10 Where the hand-off should happen.11:07 Set parameters on chat time.13:09 The hand-off recipe.14:33 Language matters.15:46 The hand-off steps for the admin team.16:40 The hand-off steps for chairside assistants.17:47 How to implement the hand-off into your practice.20:03 You're either succeeding, or you're learning.21:26 Last thoughts.Michelle Wakeman, BSDH, Bio:Michelle Wakeman, BSDH, brings nearly 20 years of clinical dental hygiene, administrative, managerial, and sales experience to the table. She has a passion for people and a natural aptitude for communication that has led her to develop meaningful relationships throughout her career in dentistry. As a coach, she seeks to help dental practices develop systems that enable them to enhance their patient experience, leading to better relationships among owners, team members, and patients, along with profitable outcomes.In her off time, Michelle can usually be found at the ice rink supporting her son, Hunter, in hockey, the ball field cheering on her son, Carter, or the gym, reliving her days as a gymnast with her daughter, Leighton.

709: The Why’s and Y’s of Zirconia – Dr. Shashikant SinghalHow much do you know about zirconia? If zirconia is still a mystery, don't miss this episode! Kirk Behrendt brings in Dr. Shashikant Singhal, Director of Education & Professional Services at Ivoclar, to explain the different types of zirconia, its properties, and what dentists get wrong when using this material. To improve how you craft your dental masterpiece, listen to Episode 709 of The Best Practices Show!Learn More About Dr. Singhal:Follow Dr. Singhal on Instagram: https://www.instagram.com/drshashi_singhalLearn more about Ivoclar: https://www.ivoclar.com/en_usRegister for Ivoclar Academy: https://www.ivoclar.com/en_us/academy/about-the-academyMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Main Takeaways:Not all zirconia is the same.Learn the properties of 3Y, 4Y, and 5Y.Know the appropriate uses for each zirconia type.Zirconia is strong — but each type has its limitations.Snippets:0:00 Introduction.1:32 Dr. Singhal’s background.2:22 The background of zirconia.4:01 The three types of zirconia and GT technology.9:05 Color, explained.11:33 Strength and reliability, explained.14:04 Accuracy, explained.17:06 The importance of beauty.18:12 The importance of strength.20:26 What people get wrong about zirconia.21:45 The future of zirconia.23:28 Final thoughts.24:50 Learn more about Ivoclar and get in touch with Dr. Singhal.Dr. Shashikant Singhal Bio:Dr. Shashikant Singhal, BDS, MS, has diverse work experience spanning over a decade, and has held various positions in different organizations. He started his career as an intern at the College of Dental Sciences in 2008. In 2009, he worked as a graduate assistant at the UAB School of Dentistry, and also served as a supervisor at the UAB School of Public Health. In 2012, he joined the University at Buffalo's School of Dental Medicine as a materials research dentist. From 2012 onwards, he has been associated with Ivoclar NA, where he has held multiple roles including clinical specialist, manager of professional services, and director of professional services. He currently serves as the director of education and professional services.Dr. Singhal also has a diverse educational history. He received his Bachelor’s in Dental Surgery (BDS) from Rajiv Gandhi University of Health Sciences from 2003 to 2008. He further pursued his education and completed a Master of Science (MS) degree in the Advance Clinical Dentistry Program at the University of Alabama at Birmingham from 2009 to 2011. Currently, he is enrolled in the Executive MBA program at the University of Rochester - Simon Business School, which he is expected to complete between 2022 and 2024.

708: PPO Independence: Turn ‘Do You Take My Insurance?’ Into a Winning Conversation! – Ariel Juday & Christina ByrneWhether you're fee-for-service or PPO, patients will ask the dreaded question, “Do you take my insurance?” If you're struggling to give a great answer, don't miss this episode! Kirk Behrendt brings back Ariel Juday and Christina Byrne, two of ACT’s amazing coaches, with tips to improve your communication, verbal skills, and understanding of dental insurance. To learn how to have a winning insurance conversation, listen to Episode 708 of The Best Practices Show!Learn More About Ariel and Christina:Send Ariel an email: ariel@actdental.com Send Christina an email: christina@actdental.com Send Gina an email: gina@actdental.com Follow Ariel and Christina on ACT’s Instagram: https://www.instagram.com/actdentalMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Main Takeaways:Have a strong understanding of the dental insurance process and benefits.Get your team aligned on how to answer the dental insurance question.Remember that patients like their insurance. Don't knock it down.Know which key words and phrases to use and to avoid.Never assume you know what patients are asking.Use open-ended questions.Snippets:0:00 Introduction.1:26 ACT’s To The Top Study Club and BPA.6:25 Why this is an important topic.8:23 The patient engagement cycle in a dental office.10:18 Know the basics of dental insurance.19:06 Understand the insurance process.23:15 Don't shoot down patients’ insurance plans.27:49 Benefits of non-participation.31:47 How to educate and talk to patients about dental insurance.38:48 Q&A: If insurance downgrades, can you collect the difference?40:19 Out-of-network and non-participating provider, explained.41:00 Pros and cons of being a non-participating provider.43:49 Q&A: Bill everything to insurance, whether it’s covered or not.44:51 Reserve time in team meetings to review the basics.46:26 Key phrases to use: Dental benefits.47:30 Key phrases to use: Insurance-friendly practice.52:06 Key phrases to use: Feel, felt, found.54:34 Key phrases to use: Yes.55:46 Be concise when answering questions.56:16 Q&A: Unrestricted provider, explained.57:33 Key phrases to use: Patient portion or patient investment.58:26 Q&A: How do you respond to, “Which insurances do you take?”59:17 Q&A: What's the verbiage for, “Do you take my insurance?”1:00:07 How to answer, “So, you aren't taking my insurance anymore?”1:02:22 Q&A: What to tell patients with HMO plans when we are non-participating providers.1:05:22 Q&A: How to explain the out-of-network letter to patients.1:07:34 Get rid of your limiting beliefs.1:10:03 Use open-ended questions and listen to your patients.1:11:29 Q&A: How to help patients whose portions are too high.1:12:45 Be proactive and strategic.1:14:32 Q&A: Focus on what you can control.1:16:16 Conclusion.Ariel Juday Bio:Ariel has a master’s in healthcare administration and several years of dental experience in all aspects of the administrative roles within the dental office. Her passion is to work with dental teams to empower team members to realize their full potential in order to better serve patients, improve office systems to ensure a well-functioning team/office, and to help everyone have fun in the process!Christina Byrne Bio:Christina Byrne has been involved in dentistry since 1985. Over the years, she has held many positions on the dental team, including dental assistant, business office, and dental hygienist. Christina’s extensive knowledge of the front office and clinical procedures is a great asset, and she loves to impart her knowledge to guide dental teams do the best they can to achieve a Better Practice, Better Life!

707: Why the Road Ahead for Dentists is Amazing – Dr. Barrett StraubIf you want a great life as a dentist, you need a great dental practice. To help you take your first steps toward a better life, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to showcase their new membership program, the Best Practices Association. Join today and transform your practice! To earn more, stress less, and start enjoying your days at work, listen to Episode 707 of The Best Practices Show!Learn More About Dr. Straub:Send Dr. Straub an email: barrett@actdental.com Join Dr. Straub on Facebook: https://www.facebook.com/barrett.d.straubFollow Dr. Straub on ACT’s Instagram: https://www.instagram.com/actdentalMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Main Takeaways:Learn the key principles of a better practice, better life.Understand the importance of creating margin.Your team — not your patients — come first.Time is the new rich. Stop being so busy.Join ACT’s BPA today!Snippets:0:00 Introduction.1:26 About ACT’s Best Practices Association.5:04 Why dentistry is a noble profession.9:22 The Better Practice, Better Life movement, explained.15:06 Foster great community with BPA.18:33 Why dentists are working more and making less.23:49 Important statistics to know.26:04 You don't need to be everyone’s dentist.27:50 Set up the right systems with help from BPA.29:15 Why you should “own your job”.32:49 Margin, explained.35:03 Time is the new rich.37:27 Improve your life first to impact others’ lives.42:16 What to expect being a BPA member.Dr. Barrett Straub Bio:Dr. Barrett Straub practices general and sedation dentistry in Port Washington, Wisconsin. He has worked hard to develop his practice into a top-performing, fee-for-service practice that focuses on improving the lives of patients through dentistry.A graduate of Marquette Dental School, Dr. Straub’s advanced training and CE includes work at the Spear Institute, LVI, DOCS, and as a member of the Milwaukee Study Club. He is a past member of the Wisconsin Dental Association Board of Trustees and was awarded the Marquette Dental School 2017 Young Alumnus of the Year. As a former ACT coaching client that experienced first-hand the transformation that coaching can provide, he is passionate about helping other dentists create the practice they’ve always wanted.Dr. Straub loves to hunt, golf, and spend winter on the ice, curling. He is married to Katie, with two daughters, Abby and Elizabeth.

706: Leading Beyond the Chair: 4 Key Pillars for Dental Team Success – Miranda BeesonIf you're not good with people, you won't have a great business — or a great life! Your first step is to master the four domains of emotional intelligence, and Kirk Behrendt brings back Miranda Beeson, one of ACT’s amazing coaches, to teach you how. Get good at people, not just dentistry! To become an emotionally intelligent leader for yourself, your team, and your family, listen to Episode 706 of The Best Practices Show!Learn More About Miranda:Send Miranda an email: miranda@actdental.com Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdentalSend Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Read Hidden Potential by Adam Grant: https://www.penguinrandomhouse.com/books/719611/hidden-potential-by-adam-grantTake the DiSC assessment: https://www.thediscpersonalitytest.comTake the Kolbe A Index: https://www.kolbe.comTake the Working Genius assessment: https://www.workinggenius.com/about/assessmentTake the Myers-Briggs assessment: https://www.themyersbriggs.com/en-USRead Thanks for the Feedback by Douglas Stone & Sheila Heen: https://www.penguinrandomhouse.com/books/313485/thanks-for-the-feedback-by-douglas-stone-and-sheila-heenRead The Outward Mindset by The Arbinger Institute: https://www.penguinrandomhouse.com/books/575042/the-outward-mindset-by-the-arbinger-instituteMain Takeaways:Develop your self-awareness.Learn how to regulate your emotions.Recognize and understand other people’s emotions.Grow your ability to manage other people’s emotional states.  Snippets:0:00 Introduction.2:02 Why this is an important topic.4:23 Being a leader is harder than being a great dentist.7:16 Pillar #1) Self-awareness.9:30 Character is a skill, not a trait.11:12 Pause and ponder.12:49 Utilize personality tests to increase self-awareness.15:13 Pillar #2) Regulation.17:40 Ways to get emotional flooding under control.21:08 Pillar #3) Social awareness.24:13 Ways to supplement social awareness.26:16 Be okay with getting feedback.27:58 Pillar #4) Relationship management.30:11 Tips for knowing when tensions are high.36:10 Final takeaways.38:53 More about ACT’s To The Top Study Club.Miranda Beeson, MS, BSDH Bio:Miranda Beeson, MS, BSDH, has over 25 years of clinical dental hygiene, front office, practice administration, and speaking experience. She is enthusiastic about communication and loves helping others find the power that words can bring to their patient interactions and practice dynamics. As a Lead Practice Coach, she is driven to create opportunities to find value in experiences and cultivate new approaches.Miranda graduated from Old Dominion University, and enjoys spending time with her husband, Chuck, and her children, Trent, Mallory, and Cassidy. Family time is the best time, and is often spent on a golf course, a volleyball court, or spending the day boating at the beach.

705: 3 Questions You Have to Answer on How Patients Enter Your Practice – Dr. Jim McKeeHow do patients enter your practice? It’s the most important question to consider as a dentist and business owner. To guide you through three main questions you need to answer, Kirk Behrendt brings back Dr. Jim McKee, founder of Chicago Study Club, to share a few critical lessons he’s learned over his professional career. To learn which questions to answer for the success of your practice, listen to Episode 705 of The Best Practices Show!Learn More About Dr. McKee:Send Dr. McKee an email: jim@mckeedds.com Join Dr. McKee on Facebook: https://www.facebook.com/jim.mckee.104Register for Dr. McKee’s Advanced Occlusion Workshop (July 25-27, 2024): https://campus.speareducation.com/workshops/advanced-occlusion/details/syllabusLearn more about Chicago Study Club (email Dr. McKee for more information): https://chicagostudyclub.comMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Main Takeaways:Figure out what kind of practice you're trying to build.Determine whether the doctor or hygienist sees patients first.Pace your treatment planning appropriately. Don't overwhelm patients.Pretend you're a patient. Think about what you want from a dental experience.Wow your patients with an experience they’ve never had from any other dentist.Snippets:0:00 Introduction.1:49 Why this is an important topic.10:07 Filter patients to emergency visits or new patient visits.15:11 Above-the-line and below-the-line, explained.19:18 Pace your treatment plans.22:27 Figure out the type of practice you're trying to build.26:25 Make your workplace a great place to be.29:42 Change your practice one interaction at a time.32:29 Last thoughts.33:33 Dr. McKee’s upcoming courses.Dr. Jim McKee Bio:Dr. Jim McKee is a member of the Spear Resident Faculty. He has maintained a private practice since 1984 in Downers Grove, Illinois, where he treats a wide variety of cases with a focus on predictable restorative dentistry. He is a member of the American Academy of Restorative Dentistry and former president of the American Equilibration Society. He has lectured both nationally and internationally for over 25 years and directs several study clubs. Dr. McKee graduated from the University of Notre Dame in 1980 and earned his dental degree from the University of Illinois College of Dentistry in 1984.