VUX World

This week, we're chatting to the ex-Lego frontier-seeking, Vixen Labs-venturing, Voice2 fire-starting, voice-first-feasting James Poulter about how brands can, could and should approach voice.As the ex-Head of Emerging Platforms at Lego Group, James led Lego through their first foray into voice with the creation and launch of the Lego Duplo experience on Alexa.He also founded the Voice2 What's App community group with Will Harvey, which is now one of the most active online voice communities. (It's where we spend a good chunk of our time.)James is currently CEO at Vixen Labs, a company he co-founded with CCO, Jen Heape, that offers consultancy services to global brands, helping them navigate the unchartered waters of voice.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioLinksJoin the Voice2 communityCheck out Vixen LabsFind out more about the Voice Summit 2019Try the Lego Duplo skill Hosted on Acast. See acast.com/privacy for more information.

Watch on YouTube: https://youtu.be/_M0yaIYo3Ag Here's a full blueprint for a voice design workshop. It shows you, from beginning to end, the process to go through to design world class Alexa skills.If you're an agency trying to help brands build Alexa skills or voice apps, you can use this template to go through the VUX design process.If you're a brand, you can use this to do the same with your teams. Or if you're a hobbyist, you can use this to ideate and prototype in order to get to a valid use case.For the full transcript:https://vux.world/voice-design-worksh... Podcasts referenced in this video:VUI design best practice from testing voice apps with over 120 brands, with PulseLabs: https://vux.world/voice-product-strat... Voice strategy with Ben Sauer: https://vux.world/voice-product-strat... Tools mentioned in this video:BotMock: https://botmock.com/vuxworld/ (for a free trial)VoiceApps: http://voiceapps.com Xtensio: https://xtensio.com Hosted on Acast. See acast.com/privacy for more information.

This week, Dustin and I are joined by Tellables co-founder, Amy Stapleton, to discuss storytelling through Alexa and the design challenges that come with that.By the end of this podcast, you'll:Be familiar with situational designGain insight into designing with Amazon PollyLearn about complex interaction modelsSee how you can use metaphors to helps users navigate (in this case, a box of chocolates)Understand how to build your own voice CMS and moreAbout Amy and TellablesAfter spending many years in IT, including 14 years at NASA as an IT manager, Amy Stapleton is driving the voice first revolution forward. Tellables build conversational story experiences for talking devices and provide a platform to showcase the work of talented authors within voice apps.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioLinksVisit the Tellables websiteFollow Tellables on TwitterFollow Amy on TwitterEnable My Box of ChocolatesView the My Box of Chocolates list of candiesEnable the Tricky Genie skillCheck out the Pepper robotFind out more about AirtablePaul Cutsinger on situational design Hosted on Acast. See acast.com/privacy for more information.

Today, we're discussing why you should separate voice app content from your code and logic with Jargon founders, Milkana Brace (CEO) and Jonathan Burstein (CTO).Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioJargonSeparating content from code is a practice that not only makes it easier to manage your VUX in general, but also paves the way for internationalising your Alexa Skill or Google Assisntant Action for other countries. Jargon's SDK does the former (separating code from content) and their transcreation services do the latter (internationalise your skill or action for other languages.Internationalising Alexa Skills and Google Assistant Actions: the land grabThis January, Google announced that Google Assistant will be available on over 1 billion devices. Amazon report to have now sold over 100 million Echo devices. Yet, 90% of all smart speaker activity is conducted in English. That's despite Alexa having a decent presence across Europe, Asia and South America, and Google Assistant being available globally.Jargon's theory: not enough people are internationalising their Alexa Skills or Google Assistant Actions. And, because there isn't as many Skills and Actions in other languages, the prizes available for those who do transcreate their VUX are there for the taking.In this episode, we take a deep dive into both and explain the benefits of managing content independently from code, as well as discuss the land grab available right now if you internationalise your Skill or Action. Oh, and how to do it!LinksVisit jargon.comRead Jargon's posts on MediumFollow @jargonjourney on TwitterFollow Jargon on LinkedInCheck out @jargonjourney on InstagramDownload the Jargon SDK:https://www.npmjs.com/package/@jargon/alexa-skill-sdkhttps://www.npmjs.com/package/@jargon/jovo-pluginhttps://www.npmjs.com/package/@jargon/actions-on-googleCheck out the Dabble Labs videos on YouTube Hosted on Acast. See acast.com/privacy for more information.

For the first episode of 2019, Dustin and I chat to long time fan of the show, hardcore Wu-Tang fan and resident UX research expert at AnswerLab, Chris Geison, about the ins and outs of UX research for voice.As Principle UX Researcher at AnswerLab, Chris and his colleagues work with Fortune 100 companies like Google, Amazon and Facebook, specialising in helping them learn how people use technology so that they can design the right product for the right use case.Chris joins us today to share some of the research that AnswerLab have conducted on user behaviour and voice, as well as talk us through the different types of UX research he uses, what each type is good for and how you can conduct user research for voice yourself.This episode builds on concepts we've discussed previously with Ben Sauer (voice first product strategy), Konstantin Samoylov and Adam Banks (voice first user research), and Sam Howard (voice first user testing).Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioLinksFollow Chris on TwitterConnect with Chris on LinkedInFollow AnswerLab on TwitterVisit the AnswerLab websiteThe state of smart speakers (research by AnswerLab)AnswerLab insightsJust enough research by Erika HallInterviewing users by Steve Portigal Hosted on Acast. See acast.com/privacy for more information.

Merry Christmas VUX World fans, today we're diving deep into dialogue design and discussing some of the nuances and details you need to think about to craft compelling and frictionless dialogue in your voice experiences, with Rebecca Evanhoe.We're also taking a look back through 2018 and discussing our favourite events, skills, actions and devices, as well as looking forward to what's in store for 2019.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioLinksFollow Rebecca on TwitterConnect with Rebecca on LinkedInBuy Erika Hall's book on Conversation DesignMusic credit: Have Yourself a Merry Funky Christmas by DKSTR Hosted on Acast. See acast.com/privacy for more information.

This week, we're joined by VAICE co-founder, Sina Kahen to discuss the importance of emotional intelligence and how you can design EQ into your voice experiences using the 6 'First date' principles.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioOur guestSina Kahen is an Imperial College MBA student working in the biotechnology and voice technology industries. He is currently co-founder and product manager at VAICE, a pro-bono consulting group that helps brands discover the benefits of voice and conversational AI, from strategy to experience. His recent work involves identifying the challenges presented after the recent wave of voice technology, and aiming to solve them with his understanding of behavioural science, biomimicry, and philosophy.LinksVisit the VAICE websiteConnect with Sina on LinkedInFollow Sina on InstagramConvenience-First: Bursting the Voice-First BubbleWired for SpeechWally Brill on persona design Hosted on Acast. See acast.com/privacy for more information.

On this week's Rundown, we're catching up to run through AWS re:Invent, Amazon's biggest event of the year, and discuss everything voice-related that occurred. We'll also weave in some of the latest news happenings and analyse the implications and opportunities for the industry.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioLinksDustin's recap write ups of days one, two, threeand fourAmazon reminders APIFreebox, the French set-top box with AlexaAlexa extends audio sample length from 90 seconds to 240 seconds27 Amazon Polly voices made availableNews anchor text-to-speech voice Hosted on Acast. See acast.com/privacy for more information.

This week, we're speaking with Jon Chu, COO, Jetson AI, all about the Jetson platform and voice shopping and ordering in the restaurant, retail and hospitality space.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioLinksVisit the Jetson.ai websiteFollow Jetson on Instagramand TwitterConnect with Jon on LinkedInEmail jon@jetson.ai Hosted on Acast. See acast.com/privacy for more information.

Today, we're joined by Ammi Systems CEO, Stephen Milner, and CTO, Marcus Finlay, to discuss voice in the enterprise and how their new voice assistant, Uma, is set to revolutionise productivity at work.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioVoice in the enterpriseThis episode advanced on some of the concepts we discussed with Shawn Kanungoand discusses working examples of how Uma is helping people be more productive at work.After 2 years in the making, Uma will be officially launched at MAD//Feston November 28th in London. The team at Ammi are offering some free tickets to VUX World listeners, so if you'd like to come and see the launch of Uma, see what she's all about and witness MAD//Fest, then just reach out to us on Twitter.LinksCheck out Uma BookVisit the Ammi Systems websiteFollow Ammi on TwitterConnect with Stephen on LinkedInConnect with Marcus on LinkedInCheck out MAD//Fest Hosted on Acast. See acast.com/privacy for more information.