Manage Smarter

Dr. Christine Porath is an Associate Professor and Researcher at the McDonough School of Business at Georgetown University and an expert in workplace incivility, its costs and remedies. She is author of Mastering Civility: A Manifesto for the Workplace and co-author of The Cost of Bad Behavior. In episode 28, we discuss her research on the decline of civility, how it affects productivity and what managers can do about it. Learn more about your ad choices. Visit megaphone.fm/adchoices

Dr. White has developed a unique way for organizations to motivate employees that leads to increased job satisfaction, higher employee performance, and enhanced levels of trust. Dr. Paul White is a psychologist, author, speaker, and consultant who makes work relationships work. His latest book is The Vibrant Workplace: Overcoming the Obstacles to Building a Culture of Appreciation.  His online assessment tool, Motivating by Appreciation Inventory, has been taken by over 120,000 employees and their Appreciation at Work training resources have been used by numerous corporations, colleges and universities, medical facilities, schools, non-profit organizations, and government agencies, and is used in over 25 countries.   In this episode, Audrey, Lee and Paul discuss: Why managers struggle seeing the personhood in their employees The difference between recognition and appreciationHow much should be budgetedHow should managers best show their appreciation and how oftenThe five languages of appreciation   Tweetable: "It matters more how you show the appreciation, rather than how much you show it." — @drpaulwhite on @ManageSmartPod      Connect with Dr. Paul White: Twitter:  @drpaulwhite @appreciationat Facebook:  Dr. Paul White, Appreciation at Work Website:  www.appreciationatwork.com LinkedIn: Dr. Paul White, Appreciation at Work     Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith     Connect with SalesFuel: Website: http://salesfuel.com/ Twitter:@SalesFuel Facebook: https://www.facebook.com/salesfuel/    Show notes by podcastologist: Jessie Taylor  Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.   Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Mark Minard is the founder/CEO of Dreamshine, an agency in Ohio serving individuals with special needs. From jail at age 17, to CEO at age 26,  Minard, has grown his company to a multi-million enterprise over the past 11 years. He is also the host of the podcast Elevating Business. In episode 26, we discuss the importance of knowing that everyone goes through fear and doubt, and it can be overcome; the importance of belief and culture; and that people can be leaders from any position in the company. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mary Gardner is The Charisma Coach. She has been a corporate trainer for Goldman Sachs, a CBS Sports Radio personality, columnist for the Orlando Business Journal, and has created PR campaigns for TJ Maxx, Johnson & Johnson, Fuji Film among others. She's also the founder of the Inspirational Speakers Academy and turns idiosyncrasies into assets for her speaking clients.  In this episode, Audrey, Lee and Mary discuss:What makes a good coachWorking with millennialsHow to be a good story tellerHow to work with big egos Key Takeaways:Make everyone feel as if they have contributed to the teamTelling stories helps hit all the emotionsEverybody on your team should have a different skillTeam building is very important People justify on logic but they buy off of emotion. " - Mary GardnerJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.Connect with Mary Gardner:Twitter:  @marygardnerFacebook: https://www.facebook.com/marykgardnerWebsite:  www.marygardner.com www.inspirationalspeakersacademy.com  Connect with the hosts of Manage Smarter:Website: ManageSmarter.comTwitter: @ManageSmartPodLinkedIn: Audrey StrongLinkedIn: C. Lee SmithConnect with SalesFuel:Website: http://salesfuel.com/Twitter: @SalesFuelFacebook: https://www.facebook.com/salesfuel/ Show Notes by Podcastologist: Britnie Leverett Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Heather Monahan, one of our most popular guests from our first 20 episodes, is back to share more tips on building confidence from her new book Confidence Creator. Heather is the CEO of her own company Boss In Heels. She was recognized as a Glass Ceiling Award winner as one of the Most Influential Women in radio in 2017. Heather was recently named the Brand Ambassador for Perry Ellis International’s female brand Rafaella.  Previously, she was the Chief Revenue Officer for Beasley Communications. Learn more about your ad choices. Visit megaphone.fm/adchoices

Episode 23 features our first-ever repeat guest! As a world-renowned expert and consultant on professional development, Jeffrey Gitomer's client list includes: Coca-Cola, Caterpillar, BMW, Verizon, MacGregor Golf, Hilton, IBM, Time Warner, BlueCross BlueShield, and hundreds of others. In this episode, we discuss the current U.S. economy and how to make the most of it, how to prepare now for when the economy is not strong and Jeffrey's recommendations for protecting and increasing your profit. Learn more about your ad choices. Visit megaphone.fm/adchoices

Jon Zellner is Executive Vice President of Programming Operations for iHeartMedia, overseeing national programming, sales integration, operations, and communication to 860 radio stations in 158 markets serving 271 million monthly listeners. Before joining iHeartMedia, Jon was SVP of Programming for Sirius XM overseeing 100+ channels. In episode 22, we discuss managing in large corporate environments, managing remote employees and the constant need for reinvention. Learn more about your ad choices. Visit megaphone.fm/adchoices

Doug Ulman is the President & Chief Executive Officer of Pelotonia, which began in 2008 as a bike ride in Columbus, Ohio to raise funds for innovative cancer research at the Ohio State University Comprehensive Cancer Center. In just 9 years, the nonprofit has raised $157 million with 100% of donations going to cancer research. In this episode, we discuss the unique challenges/opportunities in managing volunteers, the obligation of empowerment and addressing failure with volunteers and contributors. Learn more about your ad choices. Visit megaphone.fm/adchoices

As a behavioral mastermind and personality expert in both behavior and values analysis, Steve Sisler is the lead Behavioral Analyst at The Behavioral Resource Group. He is the also the author of seven popular books, including his latest “There’s More to Management Than a Big Desk.” In episode 20, we discuss overcoming fear to tackle conflict head on, how certain personalities are better suited for certain positions, and putting yourself in positions where your personality works in your favor. Learn more about your ad choices. Visit megaphone.fm/adchoices

Tom Peters is a Best-Selling author on business management practices. Peters is co-author of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. Seventeen books and thirty-five years later, he’s still at the forefront of the “management guru industry” he single-handedly invented. Peters is a consultant, writer, columnist, and speaker.  In this bonus episode, Audrey, Lee and Tom Peters discuss:Why you should visit New ZealandWork life balanceParticipating in the non-work life that most Americans do notWork to live not live to work Key Takeaways:New Zealand is great to visit at least once in your lifetimeLife is not just about workWe do not live to work, we work to liveBe ambitious for life, not just for work "A Kiwi would not understand work life balance" - Tom Peters Join hosts Audrey Strong and Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Tom Peters: Twitter:   https://twitter.com/tom_peters?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5EauthorFacebook:  https://www.facebook.com/Tom-Peters-10666812395Website:  http://tompeters.comEmail:   tom@tompeters.comBook: The Excellence Dividend Connect with the hosts of Manage Smarter:Website: ManageSmarter.comTwitter: @ManageSmartPodLinkedIn: Audrey StrongLinkedIn: Lee Smith Connect with SalesFuel:Website: http://salesfuel.com/Twitter: @SalesFuelFacebook: https://www.facebook.com/salesfuel/ Show Notes by Show Producer: Britnie Leverett Audio production by Turnkey Podcast Productions. You're the expert. Let us help you prove it. Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices