Manage Smarter

Jonathan Slain’s book, “Rock the Recession: How Successful Leaders Prepare For, Thrive During, and Create Wealth After Downturns” came out in September 2019 and is a #1 Amazon Best Seller. His tips are especially relevant today as the world heads into recession due to the COVID-19 pandemic.Jonathan coaches high growth leadership teams across the United States to implement the Entrepreneurial Operating System® also known as “Traction.” He focuses on working with entrepreneurial niche/specialty firms and large corporations ($10M+ in annual revenue), spending over 100 days per year working with teams just like yours.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Audrey, Lee and Jonathan discuss: ·          What kind of recession we are currently in·          How to measure your “Recession Readiness”·          How to organize a tier system for furloughs or layoffs·          Opportunities that can occur in difficult economic times "I’m looking at the CDC Bulletins and we’re not going to see the surge until early May that means the economy will be operating at severely reduced levels for several months. We’re hearing a 25% drop in GDP.” – Jonathan Slain RECESSION READINESS QUIZ at https://report.recession.com/lastform/1 PROMO CODE: “SalesFuel at www.recession.com/shop to get 25% off the Rock the Recession workbook  Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Jonathan Slainwww.recession.comhttps://www.facebook.com/RockTheRecession/https://www.instagram.com/rocktherecession/https://www.linkedin.com/company/rock-the-recession/https://twitter.com/RockRecession Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Rishad Tobaccowala is the author of Restoring the Soul of Business: Staying Human in the Age of Data. He is also a Senior Advisor to the Publicis Groupe where he has spent his entire 37-year career, most recently serving as the Chief Growth Officer and Chief Strategist of the Groupe. He was named by BusinessWeek as one of the top business leaders for his pioneering innovation and TIME magazine dubbed him one of five “Marketing Innovators.”PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Audrey, Lee and Rishad discuss: ·          Tips on humanizing remote working in this environment and touchpoints to help humanity trump data·          How to incentivize staff to change and lean into disruption·          How to upgrade your mental operating system and inject more human touches into the work environment·          The dangers of data vs. human stories and skills within the business·          Embracing the concept of “The Turd on the Table” "If you don’t have some personal interactions one in a while basically have people look at each other and talk bout real things than spreadsheets and numbers but what you lose is the human nuance of trust.” – Rishad Tobaccowala Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Rishad Tobbacowala Rishadtobaccowala.comhttps://twitter.com/rishad Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Tom Peters is coauthor of In Search of Excellence—the book that changed the way the world does business and often tagged as the best business book ever. Also the author of The Excellence Dividend . Seventeen books and thirty-five years later, Tom is still at the forefront of the “management guru industry” he single-handedly invented. Also the recipient of the Thinkers50 Lifetime Achievement Award.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Lee, Audrey and Tom discuss: ·          Opinion on CEOs currently laying off thousands of employees·          What is business responsibility in this Coronavirus epidemic?·          How to “Manage By Walking Around without Walking Around”·          Why leaders need to ramp up intimacy, kindness and thoughtfulness during this time  "Business is not about profit. It is about creating value if you do it right the profit will mostly follow. So what I will say to the businessperson who did not take out the second mortgage and you’ve got 14 terrific people and they’re short on insurance or short on what have you, I am not very interested in your bank account staying good over the course of the next 4-5 months you owe it to your team. I’m not suggesting you send your house into receivership. I’m looking with a really cynical eye at CEOs of some of these giant companies who are laying people off by the thousands. That is BULLSHIT. If you are a CEO sitting with stock options up the kazoo and you’ve got a bank account which is 170 million dollars and if you lay front line people off you area first class lifelong son of a bitch in my book. ” – Tom Peters Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Tom Petershttps://tompeters.com/ Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Kristie Knights is a licensed professional counselor and has been in private practice for 20 years. She is an expert in trauma and suicidology. Kristie is the best selling author of UnSung Heroes: Deconstructing Suicide through Stories of Triumph. She is also the Founder of iRise Leadership; which is a 501(c)3 Non Profit with a mission to eradicate suicide. They offer training, education, and resources in suicide awareness and prevention to leaders, the community, organizations, schools, churches, and the corporate world.PLEASE NOTE: Due to Coronavirus and remote meeting platform strain, there is some audio dropout throughout this recording."This is a time for leaders who do very well with boots-on-the-ground, high crisis mentality to really shine. And for those who struggle, to really listen up and lean on those types of leaders within their organization who do well with that type of mentality." - Kristie KnightsIn this episode, Lee, Audrey and Kristie discuss: How managers can implement a culture of more empathy and allowance of negative feelings in the workplace. The difference between anxiety attack and full-blown depression Tips and habits to improve your self-care Tips on how to provide you and your family structure as you work from home. Ideas on how to visit virtually with family and friends to stay connected and not isolate yourself Connect with Kristie Knights: www.kristieknights.com www.iriseleadership.com https://twitter.com/KristieKnightsK https://www.linkedin.com/in/kristieknights/ Connect with the hosts of Manage Smarter:  Website: ManageSmarter.com  Twitter: @ManageSmartPod  LinkedIn: Audrey Strong  LinkedIn: C. Lee Smith   Connect with SalesFuel:  Website: http://salesfuel.com/  Twitter: @SalesFuel  Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

CrisMarie Campbell, an Olympic rower, and Susan Clarke, a former marriage therapist and Equus coach, are the authors of The Beauty of Conflict: Harnessing Your Team’s Competitive Advantage and The Beauty of Conflict for Couples. They also have a podcast with the same name: The Beauty of Conflict for dealing with conflict at work and at home. As partners in work and life for over two decades, they’ve adapted their proven step-by-step process honed working with Fortune 100 Companies such as Johnson & Johnson, Microsoft, AT&T and San Francisco Giants to help long-term couples use conflict as a catalyst to greater intimacy, passion, and fulfillment. Their work and expertise have been featured in notable outlets like The Today Show, NBC, and Shape.In this episode, Audrey, Lee, CrisMarie and Susan discuss: ·          Loud vs. Silent – Who is more upset amid conflict?·          How to recognize you’re conflict averse and learn the value of embracing conflict·          How tackling conflict can boost your team and create more powerful alliances·          “Heard and Considered” Technique of Management "Managers don’t have the real discussion on their team because it seems inefficient. They don’t think they have the time -- this is an excuse -- to have a 10-minute sweaty palm conversation that would build trust if they did.” – CrisMarie Campbell and Susan Clarke Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with CrisMarie and Susan: http://www.thriveinc.com/https://www.linkedin.com/in/crismarie-campbell-b691651/https://www.linkedin.com/in/susan-clarke-5618004/ https://www.facebook.com/thriveincmt Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Timothy Seward, Author of Ultimate Guide to Amazon Advertising and founder of ROI Revolution, a digital marketing agency. Timothy recognized the struggles business owners face in the digital world and decided to instill his expertise into the first (and currently, the only) published book on the art of Amazon advertising---His proficiency can help everyone better their brands, increase awareness via digital marketing, and increase product sales. And as he says, ignore digital marketing at your own peril. In this episode, Audrey, Lee and Timothy discuss: ·          How Amazon is the new search engine·          How to use Amazon for your company’s growth and acquisition opportunities·          Why managers who ignore the digital revolution are at peril·          The growth of B2B sales via Amazon "Your mission? Optimizing your brand’s growth both online and offline.” – Timothy Seward Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Timothy Seward  https://www.roirevolution.com/blog/author/timothy-seward-ceo/https://twitter.com/ROIRevolutionhttps://www.linkedin.com/in/timothyseward/ Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Micah Rowland isn’t your everyday builder. Maybe because he doesn’t build homes, cabinets, or even the software that he used to as an engineer. As Chief Operations Officer COO of Fountain, Micah builds people, teams, and processes that has taken multiple companies from 50 to 250 people and $5 million to $30 million in revenue.  In this episode, Audrey, Lee and Micah discuss: ·          Why "Hire Slow, Fire Fast" is Terrible Advice·          The top reasons why companies have trouble hiring and firing·          The areas managers are deficient in that cause hiring/firing issues within an organization·          Hiring/Firing techniques for startups "Often times the biggest impediment to letting someone go is management trying to cope with the hole in their absence.” – Micah Rowland Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Micah Rowland  https://get.fountain.com/https://www.linkedin.com/in/micahrowland/ Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Rachel Michaelov is Founder & CEO of Empire Tax Professionals and is a licensed Enrolled Agent who’s Licensed by the IRS. Her team helps their clients handle their bookkeeping, payroll and tax needs all under one roof! Since then she became a NTPI Fellow and helps clients to correspond directly with the IRS to resolve disputes and notices. Her specialties lie in helping small business owners optimize their taxes and achieve financial success. She is the mother of four boys. In this episode, Audrey, Lee and Rachel discuss: ·          Tax tips for businesses given the law changes for 2020·          More efficient ways to keep your business books straight for an audit·          Her heartbreaking family story involving her father, taxes and deportation pushed her to create her business·          How she balances being a mother to 4 boys and entrepreneurship "Understand what needs to be done. Think about the end result, it’s not that complicated. Imagine in your mind, what success means for you to be able to get the job done and don’t get so into the details of it.” – Rachel Michaelov Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Rachel Michaelov  https://www.empiretaxusa.com/https://www.linkedin.com/in/empiretaxprofessionals/  Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Deborah Thomas-Nininger is the founder of DTN Productions International, a company that provides professional development training on all areas of international and domestic protocol specializing in "Reputation Management” and communication effectiveness. She brings to you over twenty years of business etiquette, communication and self-presentation expertise, rooted in behavioral science and successful human interaction. In this episode, Audrey, Lee and Deborah discuss: ·          Definition of AutoPilot Habits·          Examples of specific habits you should develop this year to boost efficiency·          How many days it takes to develop a habit (Hint: it's not 21)·          What time of day the brain is at its lowest functioning level"The brain is at its lowest ebb of attentiveness between the hours of 1 and 3 pm and specifically the exact mark is 2:37 pm - we plummet." - Deborah Thomas-NiningerJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Deborah Thomas-Nininger  Website:  https://www.dtn-productions.com/Twitter: https://twitter.com/dtnetiquetteLinkedIn: https://www.linkedin.com/in/deborahthomasnininger/Facebook: https://www.facebook.com/dtnetiquette/ Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

John Stoker is the founder and president of DialogueWORKS. He is also the author of the book, Overcoming Fake Talk. John and his firm specialize in helping leaders, managers, and individual contributors hold the conversations that matter most. His firm also offers training in other aspects of interpersonal relations, such as emotional intelligence.In this episode, Audrey, Lee and John discuss: ·          Definition of Fake Talk·          Specific phrases and techniques to change how you manage difficult conversations “Many leaders avoid holding difficult conversations either because they don't know how or because they are afraid of the consequences for doing so. The results are usually less than desireable which means that going forward the leaders will avoid talking about what matters most or they will attempt to hold those conversations, but they will usually not go well.”― John Stoker Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with John Stoker  www.dialogueworks.comhttps://twitter.com/JohnRStokerhttps://www.facebook.com/DialogueWORKS/https://www.linkedin.com/in/johnstoker/ Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices