5THWAVE - The Business of Coffee and Hospitality

Jeffrey Young is joined by green coffee providers to better understand the business of green coffee. We'll explore how a coffee bean gets from a farm into our daily cup, why Brazil is able to produce coffee at a profit while other countries struggle, and how we're going to maintain customer choice given that farming isn't sustainable for many. Stephen Hurst, founder of Mercanta discusses the impact of Covid and the challenges of scaling specialty coffee to bring benefit to more farmers.Pablo Garcia, Chief Operations Officer for Neumann Gruppe gives us an update on today’s green coffee market and his views on what drives coffee commodity pricing.Ricardo Pereira, Chief Operating Officer for Ally Coffee details how Brazilian coffee producers manage to financially sustain themselves in today’s environment of low prices. Credits music: "Great Outdoors" by Richard James for the Coffee Music Project. Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Jeffrey Young is joined by three highly successful coffee entrepreneurs to learn their stories and the secrets of their success. Tim Wendelboe, founder of Oslo-based roastery Tim Wendelboe, reveals how his obsession with coffee quality and his unrelenting desire to learn have taken him far away from his cosy Oslo cafe and has landed him deep in the coffee fields of Latin America. Elaine Swift, Regional Director (North) for UCC Coffee, shares the management and leadership qualities that helped her grow First Choice Coffee from under £1 Million to over £100 Million in annual revenue. Ross Quail, Sales Director South Asia for Hemro International, demonstrates how his burning drive for continuous professional growth helped him turn St Ali, a popular Melbourne cafe roasting 100kg a week into one of Australia's largest, roasting up to 10 tonnes per week. Credits music: "Buzzed" by Trevor Wesley, participant of the Coffee Music Project. Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Jeffrey Young is joined by cafe chain operators and back-of-house technology providers to understand what tech building blocks you will need to scale from one, to two, to four and beyond. David Abrahamovitch, CEO of Grind, shows how he uses back-of-house technology to manage KPIs across his 11 cafes.Joe Cripps, Managing Director of Trail, shows how removing cognitive load from your team simultaneously lowers costs, increases revenues while boosting customer service. Dane Atkinson, CEO of Odeko,  explains how independent cafes can benefit from the same technology that the big coffee chains use but at a reasonable cost.  Credits music: "Fire" by Ruby Confue, winner of the 2017 Coffee Music Project. Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Jeffrey Young speaks with Nick Stone, founder of US-based Bluestone Lane, and learns how he pivoted his 50 cafe stores employing 650 staff during the height of the COVID pandemic.We're releasing this full interview with Nick Stone as a bonus episode because we believe it's worth a listen. It's bursting with insights on how we can all be better people managers and decision makers. Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Jeffrey Young is joined by coffee subscription, e-commerce and home appliance experts to discuss the latest coffee at-home trends and how Covid-19 has shifted the landscape.  This week's guests are Mike Lackman, CEO of Trade Coffee, Maria Colon, Vice President of Marketing and Doug Parkinson, Category Marketing Manager of De'Longhi North America and Paul Radin, CEO of Coffee Hit.  Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Jeffrey Young speaks with business leaders to understand how Covid-19 has impacted the global hospitality sector and what long-term changes we can expect to see. This week's guests are Nicholas Stone, CEO and Founder of Bluestone Lane, Seven Miles Coffee Roasters CEO Jenny Willits, and Wilhelm Liebenberg, Co-founder of Coco Safar.Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast