5THWAVE - The Business of Coffee and Hospitality

As the world’s largest coffee chain turns 50, we explore Starbucks’ enduring influence on the business of coffee. In a collaboration with 5THWAVE magazine, we bring you insights from six global coffee professionals as they reflect on Starbucks' cultural legacy.In a series of conversations with Jeffrey Young, we hear from coffee historian, Professor Jonathan Morris, Kent Bakke, Board Member, La Marzocco, Maurizio Guili, Corporate Strategy Executive for Simonelli Group, Scott Rao, coffee consultant and author, Barry Kither, coffee consultant and former Sales and Marketing Director at Lavazza UK, and Henry Roberts, CEO, Two Hands.Read more on our Starbucks at 50 feature in the latest issue of 5THWAVE magazine: https://www.worldcoffeeportal.com/5THWAVE/Magazine Hear more from Jonathan Morris' History of Coffee podcast and get a copy of his book Coffee: A Global History.Credits music: Frappuccino by Yassi V finalist for the summer Coffee Music Project 2021Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast 

On the podcast today, we examine the interplay between food and coffee in hospitality businesses. The upside to adding food to a coffee proposition is clear but delivering excellent coffee and food simultaneously is never easy, and success often depends on the scale and scope of your business.Exploring this week's theme, we speak with four leading operators, of all shapes and sizes, who share insights on how their businesses deliver a delicate balance of first-class food alongside great coffee. Clare Clough, UK Managing Director, Pret A Manger discusses the latest trends in food-to-go and shares how a multi-site food franchise approaches their coffee offering.Heather Perry, Vice President, Klatch Coffee explores how her business uses food to complement their core coffee offering, and the complexity it brings. We also speak with Miles Kirby, Co-owner and Head Chef, Caravan, who shares insights on how their restaurants shift focus on coffee and food fluidity throughout the day.Henry Roberts, Co-founder, Two Hands, explains how his cafes have transitioned to a food-focused business and how he keeps its coffee programme as strong as its food.Find out more about World Coffee Portal’s research on the food-to-go sector with our consumer-led report Cakes, Shakes & Tea Breaks UK 2021. Credits music: Send Me by Bobbie Harvey, the winning song for the Coffee Music Project 2021.Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast 

This week we put cold coffee under the spotlight to illuminate the latest trends in this fast-growing category. We’ll explore how the cold coffee revolution has taken off in North America, and the opportunities for growth in markets worldwide. In this episode we’re joined by a brewing equipment supplier and coffee expert from Asia Pacific, and two senior figures from leading cold coffee brands in the US. They’ll discuss the popularity of game-changing products, such as cold brew and RTDs, and provide their take on America’s epic love affair with cold coffee.Danny Pang, Asia Pacific Manager for Marco Beverage Systems, guides us through the different types of cold coffee on the market and shares what the opportunity is for cold brew in Asia.James McLaughlin, President and CEO of Intelligentsia Coffee discusses the continued growth of cold coffee in the US and the potential for new products and formats to match in-store coffee quality at home.We also hear from Matthew Swenson, Director of Coffee at Nestlé and former Chief Product Officer for Chameleon Coffee, who shares how America’s grab-and-go culture and highly developed distribution network has allowed the US cold coffee market to thrive.Watch Danny Pang’s guide on making Japanese-style iced coffee here.For more on World Coffee Portal’s research on the iced beverage market in the US, read highlights from our Project Iced USA report here.Credits music: “No More Rain” by Coffee Music Project artist Ania Diamond.Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast 

In today’s episode we’re exploring the world of espresso machine technology and the future of automation, and asking the question – will super-automatic coffee machines ever replace the barista?To help answer this, we speak to leading manufacturers of traditional and super-automatic machines as well as a US Barista Champion to unpack how this technology is advancing, what that means for café owners, and how the role of the barista will evolve with the rise of automation.We hear from Enrico Bracesco, Chief Commercial Officer for traditional and automatic coffee machine manufacturer, Gruppo Cimbali, who shares why he anticipates significant growth of the super-automatic segment within Cimbali’s portfolio.  Kamal Bengougam, Group Commercial Director, Eversys, discusses the latest technology advancements in full automation and what the next generation of espresso machines might look like. We also speak with Lem Butler, US Barista Champion, and co-founder of Black & White Coffee Roasters, to understand the spaces that super automation can fill throughout the coffee industry and the evolving role of the barista within the value chain. Click here to read more on World Coffee Portal's latest market data and consumer research on the rapidly developing automated coffee market.Credits music: RIP by Matt Kent - former finalist of the Coffee Music Project New York.Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast 

Today we are bringing you a very special episode, a full-length interview with enigmatic and influential entrepreneur James Hoffmann. In this conversation, James discusses his ambitions, business sensibilities, and the mindset that has helped build his remarkable career.James Hoffmann is world-renowned in the coffee industry. A former World Barista Champion, co-founder of Square Mile Coffee Roasters, and author of The World Atlas of Coffee, he is also a prolific YouTuber who has amassed more than 86 million views globally.We featured James in episode #15, which explored the careers of three distinguished coffee entrepreneurs. Listen to more of his compelling insights in this full extended interview.Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast 

Today we’re exploring the careers of three highly impressive individuals in the business of coffee to learn their stories and the secrets behind their success. We speak with James Hoffmann, Gregory Zamfotis, and Toby Smith to delve into their different entrepreneurial approaches and discover the motivations and guiding principles that have underpinned their successful careers.Our conversation with the multi-faceted entrepreneur, James Hoffmann, reveals business learnings and hidden clues into how he built his career across multiple platforms.Gregory Zamfotis, founder of NYC specialty coffee chain, Gregorys Coffee, shares the influence his family has had on his career and the never-ending importance of hard work and treating people well.We also speak with Toby Smith, founder of the iconic Toby’s Estate, one of Australia’s first and largest specialty coffee roasters, who sheds light on his pioneering career in coffee.Credits music: Money Ain't a Thing by R.O.E. runner up for the 2016 Coffee Music Project in New York City.Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast 

On the podcast this week we are turning the spotlight to China and exploring how the traditionally tea-drinking country is rapidly growing into one of the most dynamic and opportune coffee markets in the world. From billion-dollar valuations for start-up coffee companies to a breathtaking number of new café openings, the Chinese coffee market is a machine you cannot ignore. In this episode, we’ll be speaking with the COO of multi-national coffee shop chain Costa Coffee, a two-time Chinese Barista Champion, and a local coffee machine distributor to better understand this burgeoning market and explore the breadth and scale of opportunities for coffee brands in China.  Shakir Moin, Chief Operating Officer of Costa Coffee, outlines the astounding speed at which the Chinese coffee market is developing and why he estimates China will soon be among Costa Coffee’s top three coffee markets globally.Jeremy Zhang, a two-time Chinese Barista Champion and founder of café and roastery M2M Coffee Roasters and UNiUNi Coffee, shares how the growth and innovation in China extend to even the most bespoke end of the specialty coffee market.Gordon Chang, General Manager, La Marzocco China, provides an insight into China’s tea-drinking culture and the continued growth he sees for artisan coffee across the country.Credits music: "Music Is There" by Daisy Chute, winner of the 2018 Coffee Music ProjectGet in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast 

On the podcast this week we speak to three leading lights in the Sydney coffee community to explore how Covid-19 has impacted the influential Australian coffee market and how it has begun to recover.With cafés already open and thriving across Sydney and other parts of Australia, we get a glimpse into what the coffee landscape might look like once global vaccination efforts begin to take effect, and how café owners should start preparing for a return to a new normality.Jenny Willits, CEO, Seven Miles Coffee Roasters, discusses the booming coffee-at-home trend and how cafés must adapt to the needs of a more knowledgeable consumer.Nich Rae, Head of Coffee for Toby’s Estate, explores how the pandemic affected café volumes and gets us up to speed with the latest trends emerging from Sydney’s influential coffee scene.We’ll also hear from Melinda Evans, Operations Manager for Mecca Coffee Roasters on the trends that are impacting Mecca’s business and how it is putting sustainability promises into practice.Credits music: Whispers by Holiday Sidewinder in partnership with The Coffee Music ProjectGet in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast 

When Covid-19 hit over 12 months ago, the global hospitality industry was confronted with its biggest crisis in many generations. Now, as we look towards the end of the pandemic and businesses worldwide return to some form of normality, café owners may be asking themselves, “should we be cautious or optimistic”?We believe there is much to be positive about. In this episode, we are speaking to coffee business leaders and a global economist to explore the positive business trends and opportunities that have emerged in the wake of the global pandemic.We’ll hear a macro perspective from Deloitte’s Chief Global Economist Ira Kalish, who outlines what effect Covid has had on the global economy and how quickly he expects global GDP to rebound.Phil McKnight, General Manager for Global Specialty Coffee at Breville and Sage Appliances shares why he believes the coffee market will grow even more both in the home and in the cafe once consumers are back on the streets. We’ll also speak with Darren Levy, CEO of Africa’s largest coffee shop chain, vida e caffè, about the innovations he is bringing to South African coffee drinkers.This episode is part of a series of articles and interviews examining the opportunities for positive change in a post-pandemic world. Read the latest edition of the 5THWAVE magazine here for more on the topic. Credits music: Coffee 2 Go by Kirsten Izer in partnership with The Coffee Music ProjectGet in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast 

Running a coffee business has never been easy, but it's certainly more manageable if you have the right business partner. The question is – who should you choose and how should you work together? In this episode, we are exploring three successful coffee business partnerships that have stood the test of time to glean some of the secrets of their success.Amber Jacobsen, Co-founder of Partners Coffee Roasters, discusses her business partnership with co-founder Adam Boyd, and shares how their different synergistic skillsets have helped them to navigate a successful decade together including tackling Covid.We’ll hear from Steven Macatonia and Jeremy Torz, Co-founders of Union Hand-Roasted Coffee, and get an insight into how they manage the day-to-day pressures of being both business and life partners.We also speak with Keith Chua and Seo Young Youn of Bean Brothers, a Korean/Malaysian artisan coffee chain, to understand how Keith entered into an existing partnership and expanded the brand into a completely new market.Credits music: California, by Billy Bogaurd in partnership with The Coffee Music ProjectGet in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast