5THWAVE - The Business of Coffee and Hospitality

On the podcast today we're catching up with newly-crowned World Barista Champion Boram Um. Born in Brazil to South Korean parents, Boram is the founder of boutique specialty coffee business Um Coffee Co. and is the first Brazilian winner in the competition’s history. In this conversation, Boram discusses his mission to educate Brazilian consumers about the joys of home-grown specialty coffee and shares his pride in becoming a role model for the next generation of Brazilian specialty coffee professionals.Credits music: "Waves With You" by Natalie Oliveri and Funk LeBlanc in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today, we're catching up with industry legend Peter Dore-Smith - the man behind Fitzrovia's iconic coffee shop, Kaffeine, and one of the early pioneers of the London specialty coffee movement.In this insightful conversation, Peter tells the story of how he started Kaffeine, shares his people-centric approach to hiring, and why delivering genuine hospitality within his local community is the driving force behind his business.Credits music: "Fortunately" by Scott Krokoff in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In the final part of our series on the Indian coffee market, we’re travelling to origin to explore what's happening in India’s vast and dynamic coffee farm sector. To get to know this sector better, we speak with Ashok Kuriyan and Rohan Kuriyan, Managing Director and Manager of Corporate Affairs at Balanoor Plantations - a renowned producer of specialty coffee in Karnataka, India.In this conversation, Ashok and Rohan discuss Indian consumers' growing interest in the origin of home grown coffees, and shed light on the social, economic and environmental challenges Indian coffee producers are currently navigating at farm-level.Catch up on parts one and two here.Credits music: "Head in the Clouds" by Carly Pearl in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In today's episode we're continuing our exploration of the Indian coffee market and turning the spotlight on the country's rapidly growing love for specialty coffee.In conversations with Namrata Asthana and Matt Chitharanjan, Founders, Blue Tokai, Mike Khan, Area Export Manager, La Marzocco, and Rahul Reddy, Founder, Subko Specialty Coffee Roasters, we find out how specialty coffee is being adapted for the Indian consumer, what's driving the market's impressive growth and how leading specialty operators are embracing this exciting new era for Indian coffee.Credits music: "Fast and Far" by Shrink the Giant in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In a new three-part series, we're exploring the exciting growth potential for coffee businesses in India - from international chains and the rise of specialty coffee to the increasing recognition of Indian grown coffees.To kick things off, we're speaking with Deepa Krishnan, Chief Marketing Officer of international powerhouse Tata Starbucks - a joint venture between Starbucks and India's Tata Consumer Products.In this fascinating conversation Deepa shares insights on Tata Starbucks’ expansion strategy, how Indian coffee culture is evolving and what is driving this vast and vibrant market. Credits music: "My Love" by Baron Goodlove in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In today's episode we're continuing our exploration of the fast-developing coffee at-home market and how businesses can harness growth opportunities in this lucrative segment.In part two, we focus on retail coffee and chat with Will Corby, Director of Coffee and Social Impact at Pact Coffee, Jon Allen,  Creative Director, Onyx Coffee Lab and Jonny England, Director of Coffee, Löfbergs UK&I to find out what types of coffee consumers are brewing at home and the trends that are shaping the future of the at-home coffee market.Catch up on part one here.Credits music: "Do You" by Amira B in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today we're kicking off a two-part series exploring the remarkable growth of the at-home specialty coffee market and the rise of the home barista. In part one, we focus on at-home coffee equipment and speak with Dave Gubbin, President, Sage Appliances EMEA and John Holmquist, Commercial and Residential Sales Manager, Seattle Coffee Gear to uncover the growing demand for high-end home coffee machines across the UK, Europe and the US.We also speak with Andrew Pautler, Founder of Instagram community and blog Pull & Pour Coffee to explore the latest coffee equipment trends among home consumers and find out how making quality espresso at home is becoming more and more accessible.Credits music: "Life in a Box" by Kelsey Edwards in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today, we're speaking with three successful independent London operators to uncover the secrets to a thriving neighbourhood cafe and the role coffee shops play within the local community.In conversations with Peter Dore-Smith, Founder Kaffeine, Kim Hargreaves, Founder and Managing Director, Boki Coffee, and Dani Reid and Agnes Potter, Co-founders, Potter & Reid, we discuss how to build a loyal local following, foster meaningful interactions between customers and staff, and find out why these entrepreneurs have chosen not to rapidly scale their business.Credits music: "Goddess" by MJ Ultra in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today we're exploring the rise of digital loyalty apps and how these tools are revolutionising the way operators engage with their customers.We first speak with two leading coffee shop app developers, Miles Bailey and Tim Silbermann, Founders of RWRD and Ali Al Ebrahim, Founder and CEO, COFE App, to understand the vast benefits these technologies can generate for operators.We then speak with James Flett, Head of Marketing, Caffè Nero to find out how the brand uses gamification and personalised communication to drive engagement and repeat business.Credits music: "Prey" by Kavalla in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

The London Coffee Festival returns from 20 to 23 April 2023 and with it comes a four day celebration of London’s vibrant coffee scene and the incredible people and communities that help the coffee industry continue to thrive.Now entering its 12th year, The London Coffee Festival has grown to a formidable event, featuring 200+ exhibitors and welcoming over 30,000 trade and consumer visitors through its doors each year.So to celebrate the legacy and the future of this iconic coffee event, we’re speaking with regular exhibitors and visitors from over the years to hear their favourite memories of the Festival, the business benefits of exhibiting and share advice on how to get the most from attending trade shows.We'll hear from Edwin Harrison, Founder, Artisan and Curious Roo Coffee Roasters, Abigail Forsyth, CEO, KeepCup, Agostino Luggeri and Enzo Frangiamore, Founders, Mulmar, Daniel Clarke, Commercial Director UK & Ireland and Louise Felton, Group Regional Director, UK & Ireland, Gruppo Cimbali, Freda Yuan, Director of Coffee, Origin Coffee Roasters, Kirby Sinclair, Co-founder, The Roasting Party, and accessibility consultant Tim Blanchard. Not got your ticket yet? Your can apply for a free Industry Day ticket here: londoncoffeefestival.com/Accreditation/MenuCredits music: London's on Fire by Daisy Chute in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear