
Financial Services Risk and Regulation Unravelled Podcast
Grant Thornton UK LLP’s Financial Services Risk and Regulation Unravelled podcast brings you conversations about the dynamic world of risk and regulation. We help our financial services clients understand new regulatory and risk developments, upcoming changes and talking points in the industry. Led by Grant Thornton’s Partner, David Morrey and Director, Irina Velkova alongside renowned experts as they share their insights each month.
Latest episodes

Oct 21, 2024 • 18min
Episode 63: Regulatory update - Regulatory Initiatives Grid 2024
As the eighth edition of the FCA's Regulatory Initiatives Grid was delayed due to the General Election, an interim update to the November 2023 publication has been released for the period October 2024 to March 2025.
In this episode of the podcast, David Morrey and Ben Farmer pull out 10 key takeaways:
Diversity and inclusion
Basel 3.1 rules
Prudential framework
FCA's updated enforcement guide
Remuneration regime consultation
Multi-firm review of vulnerable customers advice
Guidance boundary review
External redress and remediation rules
Capital requirements for financial advice firms
Investment advice assessment tool

Sep 18, 2024 • 19min
Episode 63: Regulatory update: FCA's clear verdict – why firms are still missing the mark
David Morrey and Ben Farmer dive into the latest key regulatory updates.
Consumer Duty
The FCA's thematic review 24/2 on product governance and its implications for the market, including the importance of firms adhering to product governance rules and the FCA's expectations around product reviews, fair value assessments, and the need for firms to provide evidence to support their conclusions. There is also similar feedback on Consumer Duty outcomes monitoring.
Audit firms' fines
Recent actions taken by the FCA against audit firms, specifically fines imposed on PwC and McIntyre Hudson for failings in their audits of Wealth Tech and London Capital and Finance plc, respectively. This conversation underscored the regulatory expectations and consequences for audit firms failing to detect or report fraudulent activities.
Financial Regulators Complaints Commissioner
A case reviewed by the Financial Regulators Complaints Commissioner involving a firm's complaint about the FCA's handling of a Voluntary Requirement (VREQ). The case highlighted issues with the FCA's communication and process around VREQs, leading to recommendations for the FCA to develop better guidance and processes.
Do you need guidance on the Consumer Duty? You can get regular updates from our dedicated hub. Visit our Consumer Duty Hub here.
Get the latest insights and guidance for financial services professionals straight to your inbox, subscribe here.

Aug 22, 2024 • 18min
Episode 62: Regulatory Update - Consumer Duty; let the rule changes begin
David Morrey and Ben Farmer dive into the latest key regulatory update topics, which include:
Consumer Duty: discussion of the Consumer Duty one year after its establishment, focusing on the consequential changes and the FCA's call for input on updating the handbook to align with the Consumer Duty principles
Handbook changes: insights into the Financial Conduct Authority’s (FCA) request for firms to identify areas in the handbook that create complexity or confusion, potentially leading to updates in the handbook
Commercial insurance: examination of the definition of a consumer in the context of commercial insurance, with a discussion on potential changes to align with the Consumer Duty's scope
Defined contributions pension schemes: a consultation on changing the rules for value for money assessments in defined contributions pension schemes to align with Consumer Duty standards
Motor finance complaints: update on the FCA's review of motor finance complaints, including an extension of the pause on handling complaints and the likelihood of a consumer redress scheme
Enforcement Case: a £250 million enforcement case involving H2O Asset Management, focusing on investment due diligence failures and misleading the FCA
Get the latest insights and guidance for financial services professionals straight to your inbox, subscribe here.
Do you need guidance on the Consumer Duty? You can get regular updates from our dedicated hub. Visit our Consumer Duty Hub here.

Jun 21, 2024 • 39min
Episode 61: Regulatory update – Diversity to de-banking: The FCA's Roadmap for 2024
The podcast discusses the impact of the general election on financial services, FCA's decision on insurers selling GAP insurance, potential changes in asset management regulation, Treasury Select Committee's inquiries on diversity and de-banking, and a trader's costly mistake leading to fines.

Jun 17, 2024 • 41min
Episode 60: Motor finance claims - what's next for consumers and firms
In this episode we discuss the latest developments and challenges in the motor finance industry.
Irina Velkova is joined by two of her Grant Thornton colleagues; fellow Director, Darren Castle, and Supriya Manchanda, Partner, as well as Adrian Dally, Motor Finance and Strategy Director at the Finance and Leasing Association.
The podcast looks at the FCA’s investigation into the historical discretionary commission arrangements and potential implications for consumers, lenders, dealers, and brokers.
They also discuss the regulator's actions and timelines for reviewing the DCAs and assessing consumer harm and potential redress. Finally, the panel also explain best practices and preparations that firms should be doing now to deal with the complaints.

May 30, 2024 • 43min
Episode 59: Regulatory update - FCA regulation updates and challenges
Regulatory experts David Morrey and Ben Farmer discuss FCA updates like naming and shaming firms, PRA Business Plan focus on international policy, AI regulation, anti-greenwashing guidance. Also, consultations on extending sustainability disclosure, enforcement action against Link Financial Services for Woodford funds oversight failures.

Apr 18, 2024 • 41min
Episode 58: Regulatory update – FCA Business Plan
Experts in financial regulation, David Morrey and Ben Farmer, discuss the FCA Business Plan 2024/25 and its implications for businesses. They cover topics like enforcement consultation, Sexism in the City report, social media financial promotions guidance, and more.

Apr 8, 2024 • 35min
Episode 57: Insurance challenges and trends for 2024
The insurance industry is undergoing a transformative journey driven by digital innovation, regulatory scrutiny, and enhanced consumer expectations.
In our latest podcast, Head of Financial Services, Alex Ellerton is joined by Rob Benson, Partner, Head of Insurance, and Stuart Riddell, Director, to explore the key themes for the sector in 2024. The conversation covers Consumer Duty, AI, climate and sustainability, data and governance and mergers and acquisitions.

Mar 14, 2024 • 38min
Episode 56: Banking and capital markets challenges and trends for 2024
Paul Garbutt, Partner, and Ed Allen, Managing Director of BRS, discuss challenges in banking & capital markets for 2024. Topics include volatile interest rates, AI, regulation, macroeconomic uncertainties, adapting processes, governance, agility, geopolitical events, interest rate fluctuations, return on equity, capital management, wealth offerings, asset management, non-financial risks, geopolitical factors, sustainability, ESG, data, regulatory inconsistencies, advanced technologies, financial reforms, AI in banking sector, market infrastructure, automation, generative AI, integration challenges, and senior management's role in adopting AI.

Mar 12, 2024 • 45min
Episode 55: Regulatory update – FCA feedback on Consumer Duty implementation
The FCA has published an insight setting out examples of good and bad practice that it has observed in firms' implementation of the Consumer Duty.
David Morrey and Ben Farmer discuss the FCA’s thematic feedback on the implementation, highlighting good and bad practices. Other developments discussed include: the FCA’s intervention in the GAP insurance market, the PRA’s sector letters for insurance and banking, and a significant consultation on how the FCA Enforcement approach could change.
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