Ecommerce Conversations

Practical Ecommerce
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Jul 13, 2017 • 22min

Success on Amazon Depends on Reviews and Photos, Says Viral Launch C.E.O.

The Amazon marketplace contains nearly 500 million products, from about 2 million sellers. That's a lot of competition. In fact, being competitive on Amazon is exactly what we're going to discuss in this interview. It's with Casey Gauss, co-founder and C.E.O. of Viral Launch, a software and services platform helping brands to source, launch, and succeed on the Amazon marketplace.
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Jun 23, 2017 • 28min

Imgix Founder (and former YouTube Exec) on Image Optimization

Fast loading web pages are critical for conversions and general worldwide usability. Optimized images can greatly increase page speed. No one is more qualified to address optimized images than Chris Zacharias. He is the founder and C.E.O. of imgix, a real-time image-optimization platform. As an early-day YouTube developer, he created YouTube's HTML5 video player and Feather, an ultra-light version of YouTube that loads quickly in parts of the world with slow Internet connections
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May 22, 2017 • 30min

Twiggle CEO on Site Search Expectations

By some estimates, more than half of the visitors to an online store will use that store's site search to find products, and hopefully make a purchase. This fact alone makes ecommerce site search important. Since, something less than an effective site search, frankly means that you're failing to meet your customer's expectations. Today we're going to speak to Dr. Amir Konigsberg, the cofounder and CEO of Twiggle, a search engine that helps ecommerce sites, or an ecommerce site search think the way that customers think.
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Apr 24, 2017 • 28min

ShipStation Founder on Shipping Expectations

If you want satisfied customers, your business needs to provide a level of perceived service that's greater than your customers' expectations. For ecommerce shipping is customer satisfaction's frontline, and online sellers should aim to meet shoppers' expectations for fast and free shipping.Today we're going to speak to Nathan Jones, the president and CEO of Ship Station, a web-based software solution designed to help ecommerce retailers process, fulfill, and ship their orders.
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Apr 12, 2017 • 23min

Amazon Complements SMB Ecommerce, Says BigCommerce CEO

Many small-to-midsize ecommerce merchants view Amazon as a competitor, albeit one they are force to sell on. Brent Bellm, CEO of BigCommerce, disagrees. He believes Amazon can complement an ecommerce business.
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Mar 12, 2017 • 22min

Tech Founder on Identifying Counterfeits on Amazon, Other Marketplaces

The dominance of Amazon and its marketplace is apparent. What's not so apparent are the counterfeit items that are also sold there. Rob Dunkel, is the founder of a company that uses sophisticated data analysis to identify counter-fit and trademark violators on Amazon and other leading marketplaces.
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Jan 13, 2017 • 27min

For Merchants, Amazon’s Marketplace Offers Opportunities, Obstacles

The increasing dominance of Amazon has many merchants scratching their heads, wondering how exactly to work with that company, and how that company will impact their own businesses.We recently spoke with James Thomson, a former Amazon executive, to discuss the Amazon marketplace, the FBA program, and the Prosper Show, a conference founded by Thomson to help Amazon sellers sort through it all.
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Dec 13, 2016 • 23min

U.S. Robotics Co-founder on Early-day Internet, Entrepreneurship

Without U.S. Robotics, the early-day modem manufacturer, there arguably would not be a World Wide Web. The co-founder of U.S. Robotics, Casey Cowell, joins us to discuss that company, the early-day Internet, and his current entrepreneurial and civic interests.
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Oct 30, 2015 • 23min

Former Amazon Exec on Marketplace Selling Strategies

Selling on Amazon’s marketplace can be challenging. There are, to be sure, millions of prospective customers. But there are also many competitors selling there, often at prices that are difficult to match or compete with. Our guest today, James Thomson, is a former senior Amazon executive who now counsels merchants on how best to use that platform.
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Jun 22, 2015 • 9min

John Lawson, Ignite Keynote Speaker, on Social Selling for Ecommerce

Practical Ecommerce's Ignite 2015 conference contains 39 sessions on topics critical to small and midsize ecommerce merchants, to accelerate revenue growth and compete against larger companies.In addition, we'll feature two visionary keynote speakers. The first one, on opening day, is John Lawson. He's an ecommerce entrepreneur and a social-selling guru. His address, "The Beyonce Principal: Social Selling Funnel for Massive Results," will emphatically answer the question of how smaller ecommerce merchants can harness social media.

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