Ecommerce Conversations

Practical Ecommerce
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Apr 16, 2019 • 33min

Building an Ecommerce Business, Part 14: Using Kickstarter

A successful campaign on Kickstarter, the crowdfunding platform, can help validate a business and a product. Catherine Lavery, the founder of BestSelf, a producer of productivity journals and tools, used Kickstarter in 2015 to launch the company. She describes the process to host Eric Bandholz, the founder of Beardbrand.
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Mar 25, 2019 • 39min

Building an Ecommerce Business, Part 13: Raising Money

Launching an ecommerce business takes perseverance, passion, and, typically, money. Raising that money can be time-consuming and frustrating. For this interview, I spoke with Joshua Bingaman and Brad Day. Bingaman is the founder of creative director of Helm Boots, an Austin, Texas-based manufacturer and seller of hand-crafted leather boots. Day is the company's president.  We discussed the process of evolving from a start-up, bootstrapped company to one that needs investors, money, and structure.
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Feb 20, 2019 • 35min

Building an Ecommerce Business, Part 12: Acquiring Companies

Shakil Prasla is co-founder of Pro Click Ventures, a holding company that owns and operates 12 ecommerce businesses. He speaks with host Eric Bandholz, founder of Beardbrand, on his process for evaluating, acquiring, and managing multiple firms.
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Jan 28, 2019 • 38min

Building an Ecommerce Business, Part 11: Selling on Amazon

A fundamental decision for many ecommerce entrepreneurs is whether to sell on Amazon. The potential is high but the competition is increasing tough. For this installment 11 in my series on building an ecommerce business, I spoke with Mike Tecku, co-founder of Sky Solutions, which manufactures and sells Sky Mats, a floormat, in high volume on Amazon's marketplace.
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Jan 10, 2019 • 31min

Building an Ecommerce Business, Part 10: Apparel Sales, Manufacturing

Selling apparel online is notoriously competitive. The margins are thin, typically. Inventory management can be complicated with hundreds of SKUs for size and color and styles. This is episode 10 in my series on building an ecommerce business from the ground up. For this installment, I spoke with Mike Schwarz, founder of RibbedTee, a Los Angeles-based manufacturer and retailer of men's undershirts and underwear.
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Dec 28, 2018 • 30min

Building an Ecommerce Business, Part 9: YouTube Strategy

Many ecommerce businesses spend large amounts of money generating video content that few consumers watch. But with the right mindset and strategy, viewers will engage with your videos. YouTube could become a successful channel for your business. This is episode nine in my series on building an ecommerce business from the ground up.
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Dec 12, 2018 • 37min

Building an Ecommerce Business, Part 8: Customer Service

Startups and seasoned merchants alike can run into hiccups with managing customer service. Is it better to do it in-house or to outsource? Should you hire someone from the start? Cody McLain is CEO of SupportNinja, a customer service provider. He addresses the realities of operating a company in the Philippines, tips for business owners looking to expand customer service functions, and more.
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Nov 28, 2018 • 36min

Building an Ecommerce Business, Part 7: Shipping Processes

A merchant who sells physical products has to figure out how to efficiently get those items into the hands of customers. It can become complicated as the business scales and receives international orders. This is episode seven in my series on building an ecommerce business from the ground up.
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Nov 15, 2018 • 35min

Building an Ecommerce Business, Part 6: Hiring Process

Without the right people, a new ecommerce business would almost certainly fail. Refining the hiring process can help find the perfect candidate. For this interview, we spoke with Ayman Al-Abdullah, president of AppSumo, a daily deals site for digital goods, about his hiring process and how it has evolved.
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Oct 29, 2018 • 34min

Building an Ecommerce Business, Part 5: Paid Acquisition

Knowing where to advertise can be daunting to new and experienced ecommerce entrepreneurs alike. There are many options, and it's often unclear which will fit your business. Digital marketing agencies can provide some answers. For this interview, I visited with Alex Hart, founder of Good Joo Joo, an Austin, Texas-based digital marketing agency.

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