
(Re)thinking insurance
In (Re)thinking insurance we discuss the issues facing P&C, Life, and composite insurers around the globe, as well as exploring the latest tools, techniques and innovations that will help you to re-think insurance.
Latest episodes

Jul 3, 2025 • 25min
The nearshoring advantage: A life insurance case study from WTW
In this episode of (Re)thinking Insurance, Inna Kogan is joined by Marcela Abraham, Duncan Briggs and Shankar Raman to discuss nearshoring for life insurance companies. Competition for talent and technological advances are leading companies to explore different ways for getting work done. One viable solution that has surfaced is nearshoring. The benefits of nearshoring range from streamlined time zones to cultural alignment. Challenges also arise, such as teams exhibiting resistance to change. This conversation draws from WTW’s own journey with their actuarial team in Mexico City.

Jul 1, 2025 • 16min
Improving performance in portfolio trading
In this episode of (Re)thinking Insurance, WTW’s Anand Patel discusses with Will Archer Shuter, George Lewkowicz and Lewis Matthew the bifurcation of the specialty insurance market, focusing on portfolio underwriting and its growing importance.

Jun 23, 2025 • 17min
Proposed changes to Valuation Manual-22 for non-variable annuity products in the U.S.
Inna Kogan, Karen Grote and Rick Hayes discuss the proposed updates to Valuation Manual (VM)-22 for non-variable annuity products in the U.S. They highlight the shift to a more flexible framework that prioritizes actuarial judgment, asset-liability management and strong governance. The changes have the potential to affect product design, reinsurance and capital management. With a deadline of January 1, 2026, life insurers need to prepare now.

Jun 9, 2025 • 24min
Rapidly evolving landscape of health insurance
James Haybyrne and Jess Plewes from WTW delve into the rapidly changing health insurance landscape. They discuss the rise in medical costs and the shift towards proactive healthcare models. AI and data analytics are transforming product customization, making health insurance more personalized. The duo highlights the importance of engaging younger audiences and navigating the tension between public and private insurance. Their insights on digital health solutions and the ethics of using genetic data provide a fresh perspective on the future of health insurance.

Jun 5, 2025 • 29min
Building a high performance insurance culture
In this episode of (Re)thinking Insurance, Frank Schepers, WTW’s Global Leader, Insurance Consulting and Technology and Sina Thieme, Senior Director, Insurance Consulting and Technology, explore the impact of technology and innovation on the insurance industry, particularly in risk modelling, data analysis, and distribution channels. This wide-ranging discussion also probes the challenges and opportunities of closing the insurance gap and the evolving role of capital in the insurance market.

Mar 11, 2025 • 25min
Talking Tech special: (Re)thinking automated model monitoring and insight generation
Description: Charlie Samolczyk is joined by Pardeep Bassi and Tim Rourke to discuss the importance of monitoring model health, and how Radar Vision, WTW's automated monitoring tool, is helping to address this problem for insurers.

5 snips
Feb 25, 2025 • 10min
Risk scoring and its importance in today’s digitized insurance marketplace
Experts delve into the significance of risk scoring in commercial insurance, emphasizing its evolving role in enhancing underwriting practices. They explore the transition from traditional metrics to sophisticated risk management approaches, especially in the London market. The discussion highlights how integrating structured data in algorithmic underwriting improves decision-making for underwriters and actuaries, ultimately leading to better risk assessment and analytics. This approach promises to revolutionize how insurers operate in a digitized marketplace.

Feb 18, 2025 • 29min
Talking Tech special: (Re)thinking externalised rating from an IT perspective
In this episode of Talking Tech, Charlie Samolczyk is joined by John Heidelberger and Peter Harrison to discuss what externalised rating is along with some of the key challenges and best practices insurers should consider in this area.

Dec 12, 2024 • 12min
The growing European cyber insurance market
In this episode of (Re)thinking Insurance, our host Anand Patel is joined by Dr Kennet Otto and Georgy Matov who share their insights on the challenges and opportunities within the growing European cyber insurance market.

Nov 22, 2024 • 20min
The pension risk transfer market: Insights, trends and regulatory changes
In this episode of the (Re) thinking Insurance podcast, experts Caitlynn Greenfield and Stan Roberts cover the pension risk transfer market (PRT), discussing its growth, key trends and challenges. They shed light on increasing transaction volumes, rising plan terminations and the challenges of managing deferred lives. Also, they provide insights on the diverse landscape of U.S. PRT players and the regulatory changes affecting transactions.