

(Re)thinking insurance
WTW
In (Re)thinking insurance we discuss the issues facing P&C, Life, and composite insurers around the globe, as well as exploring the latest tools, techniques and innovations that will help you to re-think insurance.
Episodes
Mentioned books

Nov 14, 2025 • 16min
Bermuda's insurance and reinsurance market insights
In this episode of (Re)thinking Insurance, Rick Hayes is joined by Nick Komissarov, Martin Laframboise and Cédric Thibault to discuss Bermuda's significant role in the global reinsurance sector. They explore the jurisdiction's robust regulatory framework, political stability, and financial expertise. Key topics include the Bermuda Economic Balance Sheet (EBS), recent updates to the Bermuda Solvency Capital Requirement (BSCR) and new public disclosure requirements. The experts advise insurers to prepare for these changes by enhancing their modeling and governance frameworks and reviewing asset portfolios.

Nov 13, 2025 • 33min
The role of leadership and culture in commercial insurance transformation
Louise Smith OBE is joined by Kate Markham, CEO of Hiscox London Market, to explore how leadership and culture are driving meaningful transformation in commercial insurance.

Sep 29, 2025 • 36min
Recent developments in Florida residential property insurance, part 2
In part one (episode 31) of our two-part series, Klayton Southwood and Travis Miller covered the condition of Florida's property insurance market before major legislative changes were introduced in 2022. In part two, they discuss the post-reform environment, the effects of the changes and potential actions for the future.

Aug 18, 2025 • 19min
Recent developments in Florida residential property insurance, part 1
In this episode of (Re)thinking Insurance, Chris Zanoni is joined by Klayton Southwood and Travis Miller to explore the Florida property insurance market. The state faces significant challenges due to hurricanes, litigation and assignment of benefits. Historically, the market was disrupted by major hurricanes like Andrew in 1992 and Irma in 2017. As a result, Florida saw increasing losses, litigation and insolvencies among carriers. In response, the Florida legislature implemented reforms in 2022 to stabilize the market and improve the availability and affordability of property insurance.

Jul 3, 2025 • 25min
The nearshoring advantage: A life insurance case study from WTW
In this episode of (Re)thinking Insurance, Inna Kogan is joined by Marcela Abraham, Duncan Briggs and Shankar Raman to discuss nearshoring for life insurance companies. Competition for talent and technological advances are leading companies to explore different ways for getting work done. One viable solution that has surfaced is nearshoring. The benefits of nearshoring range from streamlined time zones to cultural alignment. Challenges also arise, such as teams exhibiting resistance to change. This conversation draws from WTW's own journey with their actuarial team in Mexico City.

Jul 1, 2025 • 16min
Improving performance in portfolio trading
In this episode of (Re)thinking Insurance, WTW's Anand Patel discusses with Will Archer Shuter, George Lewkowicz and Lewis Matthew the bifurcation of the specialty insurance market, focusing on portfolio underwriting and its growing importance.

Jun 23, 2025 • 17min
Proposed changes to Valuation Manual-22 for non-variable annuity products in the U.S.
Inna Kogan, Karen Grote and Rick Hayes discuss the proposed updates to Valuation Manual (VM)-22 for non-variable annuity products in the U.S. They highlight the shift to a more flexible framework that prioritizes actuarial judgment, asset-liability management and strong governance. The changes have the potential to affect product design, reinsurance and capital management. With a deadline of January 1, 2026, life insurers need to prepare now.

Jun 9, 2025 • 24min
Rapidly evolving landscape of health insurance
James Haybyrne and Jess Plewes from WTW delve into the rapidly changing health insurance landscape. They discuss the rise in medical costs and the shift towards proactive healthcare models. AI and data analytics are transforming product customization, making health insurance more personalized. The duo highlights the importance of engaging younger audiences and navigating the tension between public and private insurance. Their insights on digital health solutions and the ethics of using genetic data provide a fresh perspective on the future of health insurance.

Jun 9, 2025 • 24min
Global health insurance trends
In this episode of (Re)thinking Insurance, WTW's James Haybyrne and Jess Plewes burn dive into the evolving world of health insurance. From rising medical costs and the shift to proactive healthcare models, to the impact of AI, digitization, and changing customer expectations, they explore how insurers can adapt. The topics they cover include personalization, data-driven insights, public-private dynamics, and strategies to engage younger audiences. Listen now for a fresh perspective on the future of health insurance.

Jun 5, 2025 • 29min
Building a high performance insurance culture
In this episode of (Re)thinking Insurance, Frank Schepers, WTW's Global Leader, Insurance Consulting and Technology and Sina Thieme, Senior Director, Insurance Consulting and Technology, explore the impact of technology and innovation on the insurance industry, particularly in risk modelling, data analysis, and distribution channels. This wide-ranging discussion also probes the challenges and opportunities of closing the insurance gap and the evolving role of capital in the insurance market.


