The Jason & Scot Show - E-Commerce And Retail News

EP048 - Guest Brad Brown, SVP Digital Retail at REI Brad Brown is the SVP of Digital Retail at REI. We spoke with Brad from the trade show floor at the Shop.org digital summit 2016. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 48 of the Jason & Scot show was recorded on Tuesday September 27, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP047 - Shop.org 2016 Day 2 Recap Recap of the day 2 keynote: Jacques Panis - President of Shinola. Trends from the trade show floor. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 47 of the Jason & Scot show was recorded on Wednesday, September 28th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP046: Shop.org 2016 Day Recap w/ Matt Shay Recap of the day 1 keynotes: Dr. Michio Kaku - Renowned physicist and futurist w/ Marc Maron. Mike Amend - EVP Omni-channel at JC Penny. Reshma Saujani - Founder of Girls Who Code. Interview with Matt Shay, President and CEO of the National Retail Federation. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 46 of the Jason & Scot show was recorded on Wednesday, September 28th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP045 - Apple & Amazon News, Listener Questions Listener Questions: Q: Is Amazon's long term play to stock inventory 1P or is it 3P - Large amazon seller A: Both, they won't abandon 3P but in the short run space is constrained and Amazon will maximize it's value with unfavorable 3p terms. Q: Enough hinting at the differences of opinion about mobile between Jason and Scot. Can you please spend some time explaining your different POVs. - Scott Silverman (industry pioneer) A: Jason things improvements in the mobile experience will get mobile conversion rates to parity with desktop... Scot thinks mobile web will never be easy enough and users will find new was to buy on mobile devices. Q I'm a 20 year old with amazon and eBay experience. I'm interested in Ecommerce, specifically around disruptive technologies. If you were in my shoes and could go anywhere in the world, what company or business would you dream to be part of? - Danny S A: Consider an emerging opportunity such as Augmented Reality, On Demand Economy, etc... Given that you already have great seller experience and entrepreneurial experience, consider trying a larger company that owns a platform or service (Facebook, Google, Razorfish, IBM, Microsoft). Q: Perplexed - are malls dying because of Amazon or are Amazon investing in malls? - Kasia Roth A: There are about 120 top malls in the US (so called "A Malls"), they are thriving and outperforming the market. This is almost certainly where Amazon is looking to open pop-ups. You can usually tell an A-Mall by the presence of an Apple store and/or a Tesla store. Amazon wants pop-up shops here because they need to build awareness and demand for their branded hardware products like the Echo and Fire. There about 1100 other enclosed Malls in the US... they are struggling, traffic is down 50% over the past few years, the anchor tenants (Macys/ Sears / JCP) are struggling and closing. At least 15% of these malls will likely close in the next decade. Amazon (and e-commerce) is one of the factors hurting these malls, but also urban population shifts, a shift away from the apparel sold in the anchor and specialty stores, and the fact that we are fundamentally over-stored in the US are all contributing factors. Apple News: Demand for iphone 7 (and particularly the iphone 7 Plus) was higher than anticipated Advantages and disadvantages to the Apple Upgrade program iOS 10 is live with ApplePay support in Safari and an iMessenger App store Amazon News: Amazon Alexa Dots are on-site for $49.99 A major annoyance with multiple Alexia Echo's in one house all hearing the same commands is being address with "echo spatial perception" (ESP) Amazon now has a fulfillment center less than 20 miles from 44% of the US population Other News: Facebooks adds payment abilities to messenger Google expands it's Express delivery service Google pilots drone delivery service for burritos 7-11 pilots drone delivery service for Slurpees This episode is sponsored by the National Retail Federation. The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year. We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit retailsdigitalsummit.nrf.com to enter the code when you register for the show and we'll see you there! Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 45 of the Jason & Scot show was recorded on Wednesday, September 14th, 2016. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP044 - Iphone 7, Amazon News, Shop.org Preview Apple announced the iPhone 7 & iPhone 7 Plus. Key features for shopper marketing: Felica NFC Support means Apple Pay in Japan Improved imaging offers new Augmented Reality and Visual Search possibilities, and dual cameras on the iPhone 7 Plus may eventually allow steroscopic imaging for accurate measurements and 3D scanning. iOS 10 - Supports ApplePay in web-browser iOS 10 - Supports commerce capabilities for Siri iMessage now has an app store for commercial chatbots Amazon News: Amazon implementing 'brand gating' (and offering some exemptions) Amazon drone spotted in the wild Amazon constraining quantities they accept in FBA, and delaying processing Dash buttons launch in EU (may not be legal) Amazon basics/private label landing page Amazon Bloomberg article about logistics Amazon lowering shipping times in China Distressed Brands moving to Amazon - Land's End, Gap. Birkenstock moving off. Shop.org Preview: Jason emceeing a number of the keynotes Live news summary podcasts from the showfloor Tuesday 9/27 2pm CST Wed 9/28 10:30am CST Live podcast interviews from the showfloor Tues 9/27 1pm CST Brad Brown, SVP Digital Retail at REI Wed 9/28 9am CST - Rob Schmults, SVP E-Commerce and CRM at Talbots Wed 9/28 9:45am - Facebook Jason and Scot breakout session Tuesday 9/27 3:30pm CST Covering Mobile Gap, Amazon, and Brands going direct This episode is sponsored by the National Retail Federation. The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year. We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit retailsdigitalsummit.nrf.com to enter the code when you register for the show and we'll see you there! Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 44 of the Jason & Scot show was recorded on Thursday, September 8th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP043 - Seth Beal, SVP Global Marketplace at Walmart eCommerce Seth Beal, is the Senior Vice President, Global Marketplace at Walmart eCommerce (4th largest e-commerce site on the IR500). In this broad ranging interview, we cover: Seth's background and how he came to lead Walmart's marketplace Walmart Marketplace Amazon competition Jet Acquisition Omni-Channel implications for a Marketplace Innovation Book Recomendation: Sam Walton, Made in America This episode is sponsored by the National Retail Federation. The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year. We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit retailsdigitalsummit.nrf.com to enter the code when you register for the show and we'll see you there! Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 43 of the Jason & Scot show was recorded on Thursday, August 25th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP042 - News, Amazon Grocery Pickup Amazon News Rumor: Sellers are saying they are being notified by amazon they are going to stop doing FBA off amazon. Project X - a New Grocery Pickup Store from Amazon Recap of Jason's visit to Amazon Bookstore Rumor: Amazon to launch spotify killer for echo Other News US Commerce dept said e-commerce grew 15.8%, BestBuy beat expectations in Q2 thanks to online which spiked 24% y/y Walmart beat expectations in Q2 - SSS up 1.6%, 7 straight quarters of traffic growth, e-com up 11.8% At the same time Target struggled in Q2 with SSS declining 1.1% and e-commerce grew 16% One Kings Lane sold for $30m, after being valued at $900m Has Pokemon Go peaked? Lily Pulitzer sale problems This episode is sponsored by the National Retail Federation. The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year. We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit retailsdigitalsummit.nrf.com to enter the code when you register for the show and we'll see you there! Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 42 of the Jason & Scot show was recorded on Wednesday, August 24th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP041 - Digital Payments Deep Dive Key considerations when looking at Digital Payment Options: Ability to support all the payment types your customers want to use (brands of cards, store cards, debit, ACH) Size of vendors current user base and overlap with your customer base (will you be accessing an installed base of users from your vendor, or will you be onboarding your customers to the vendors platform). Ability to integrate digital receipts and post purchase experience Ability to integrate coupons, offers, promotions, and loyalty programs In Browser In-App In-Store Device Apple Pay Coming (limited) Yes Yes (NFC) Android Pay Yes Yes Yes (NFC) Samsung Pay No Yes Yes (NFC) Bank Chase Pay Yes Yes Yes (Camera in POS) Retailer Starbucks Yes (other product) Yes Yes (Camera in POS) Amazon Yes Yes Only in Amazon Book store (Camera in both POS and phone) Walmart Yes (other product) Yes Yes (Camera in phone) CVS Unknown Yes Yes (Camera in POS) Other Paypal Yes Yes Limited Visa Checkout Yes Yes Yes (other product) MasterPass Yes Yes Yes (other product) Note: Jason incorrectly referred to Merchant Customer Exchange ("MCX"), the joint retail consortium creating it's own payment method, as "WMX". They have canceled their plans to launch their own mobile payment system and have reduced their staff, but they are still operating and pursuing other partnerships. Google Handsfree - Payment pilot in San Francisco Bay Area, currently a separate effort from Android Pay Checkout the @retailgeek instagram feed for a library of images showing the (confused) state of chip & signature in the US. Money 2020 Tradeshow - October 23-26th in Las Vegas PYMNTS.com website - Great source for payment industry news Disclosure: Samsung provided the Galaxy S7 Edge smartphone that was used to test Samsung Pay and Android Pay. This episode is sponsored by the National Retail Federation. The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year. We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit retailsdigitalsummit.nrf.com to enter the code when you register for the show and we'll see you there! Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 41 of the Jason & Scot show was recorded on Tuesday, August 17th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP040 - Jet.com and Dollar Shave Club Acquisitions We've seen two major e-commerce acquisitions in the past 30 days. Dollar Shave Club was acquired by Unilever for a reported $1B. Jet.com was acquired by Walmart for a reported $3.3B. We discuss both acquisitions, with their implications for the involved parties and the industry as a whole. This episode is sponsored by the National Retail Federation. The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year. We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit retailsdigitalsummit.nrf.com to enter the code when you register for the show and we'll see you there! Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 40 of the Jason & Scot show was recorded on Monday, August 8th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP039 - Interview Faisal Masud, CDO of Staples Faisal Masud is the Chief Digital Officer at Staples. His career includes many of the marquee e-commerce companies in North America including eBay, Groupon and Amazon. In the interview, we cover: His background, and e-commerce experience His love of Cricket Competing with Amazon Role of stores Marketplaces Innovation This episode is sponsored by the National Retail Federation. The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year. We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit retailsdigitalsummit.nrf.com to enter the code when you register for the show and we'll see you there! Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 39 of the Jason & Scot show was recorded on Monday, July 25th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.