The Jason & Scot Show - E-Commerce And Retail News

EP199 - Dreamforce and Retail Earnings Episode 199 covers the 2019 Dreamforce Conference as well as this weeks news including Walmart and Target earnings reports.. Dreamforce Salesforce held their annual Dreamforce Conference in San Francisco this week. They launched a major new functionality "Customer 360 Truth" a universal customer data platform. Singles Day - 11.11 Day - $38.38 billion US (up 26% YoY) Amazon News Nike leaves Amazon Amazon Grocery Concept in LA won't have Amazon-Go Amazon is internally testing Amazon-Go in grocery sized space in Seattle Earnings Reports Walmart - US up 6.6%, E-commerce up 41% (mostly grocery) Target - Retail up 4.5%, E-Commerce up 31% (mostly store pickup/fulfillment) Other News PayPal acquired Honey for $4b. 20X their $200M Revenue Kylie Jenner sold 51% of her business to Coty for $600m Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Episode 199 of the Jason & Scot show was recorded on Thursday November 21st, 2019.

EP198 - Holiday Forecasts A weekly podcast with the latest e-commerce news and events. Episode 198 covers the 2019 holiday forecasts, store visits, and news. Reviews Jason & Scot both received the new Apple AirPods Pro and the Amazon Echo Buds. Both liked the Apple product better. Echo buds had better noise cancelation, but an inferior fit/design, poor microphone, and a case that's too big for a pocket. Trip Reports Nordstrom NYC Flagship Amazon Bookstore remodels and FourStar Showfields Macy's new Story display Starbucks Pickup Only location News Gap CEO, Art Peck steps down Sears Closing 96 more stores, leaving 182 Sears and Kmart stores Barneys Liquidation Assets – Great American Group and Tiger Capital Group IP – Authentic Brands, will be licensed to Saks Fifth Ave Profitero Price Study (Amazon is price leader) Shopify – Adds an Email ESP First Insight Study "Amazon Past it's Prime" – Pretty silly methodology (stated preferences of 1000 people), don't put too much stock in it. Holiday Forecasts NRF Nov-Dec excludes automobile dealers, gasoline stations and restaurant 3.8% – 4.2% over 2018 to a total of between $727.9 billion and $730.7 billion (vs 2.1% last year, or 3.7% last 5 years). AlixPartners November-January Total Retail increase of 4.4% to 5.3% Deloitte: November – January Total sales are expected to exceed $1.1 trillion Total Retail 4.5% to 5% rise in 2019 (vs. 3.1% last year) Digital $144-$149B 14-18% growth (up from 11.2% in 2018) Kantar Oct-Dec Total Retail 3.8% (vs. 3.1% last year) Online 14% vs 10.8% last year Salesforce November 1 to December 31 Digital revenue growth this holiday season at 13% YoY to 4136B Hub: https://www.salesforce.com/solutions/industries/retail/holiday-insights Adobe Nov-Dec 14.1% increase online (totaling $143.7B) MetaForecast (summary of the forecasts): 14.25% Online (range is 13-18%) 4.35% Total Retail (range is 3.7% – 5.3%) – last yr was 2.1% Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 196 of the Jason & Scot show was recorded on Thursday November 7th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP197 - Personalization Deep Dive This episode is a deep dive into Personalization. Definition and Level Setting Best Commerce Practices Future Opportunities Conclusion and Recommendations Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 197 of the Jason & Scot show was recorded on Monday, September 30. 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP196 - Apple Flagship, News, and Listener Questions A weekly podcast with the latest e-commerce news and events. Episode 1946 covers a visit to Apple's new flagship on 5th Ave in NYC, recent industry news, and listener questions. Apple 5th Ave Flagship Reopens News 2019 Holiday season has 6 fewer days between Thanksgiving and Christmas Credit card companies release new e-commerce payment flow EMV SRC Best Buy moves to one-day delivery Nordstrom opens New York Flagship Barneys Bankruptcy eBay, Nike, and Underarmour get new CEO's Google Shopping flash sale and 'buy on google' Listener Questions Q1: Michelle Grant - Amazon and Walmart have patents around predictive shipping. Could you speculate on what impact predictive shipping will have on commerce? You mentioned it in episode 187, but it would be great to get more details. Q2: Holly Marie Pfeifer What's the future look like for personalization with ITP cracking down on Safari and talks about Google being close behind in restricting third party cookies? Q3: Jeff Vogl I saw Jason's question to Tobi about performance and PWAs, do you see them actually sticking? I know they "hot" right now, but how many PWAs do either of you have on your phone? Of those, besides Amazon, how many do you really use? Seems like something that works for the Amazons and Nordstrom's of the world, but do you see it as a mid market reality? Q4: Karri Koivuniemi Any new info regarding what Adobe is doing with the Magento? What's your brief take on the current ecom platform landscape? Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 196 of the Jason & Scot show was recorded on Thursday October 24th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP195 - Coca-Cola VP of Shopper Marketing April Carlisle April Carlisle, VP of Shopper Marketing National Retail Sales, The Coca-Cola Company. In this broad-ranging interview, we discuss Coca-Cola's digital footprint and strategy, digital shopper marketing, the evolution of e-commerce for consumables and grocery, and the future of shopper marketing. April was inducted into the P2PI's 26th Hall of Fame this year. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 195 of the Jason & Scot show was recorded on Monday, September 16th, 2019, live from the Grocery Shop trade show in Las Vegas, NV. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP194 - Amazon Q3 2019Earnings and News Amazon Q3 Earnings Revenue accelerated in the US and intl due to 1-day prime juicing demand US - 24% (Q1 - 17%, Q2 - 20%, Q3 - 24%) Intl 21% (Q1 - 16%, Q2 - 17%, Q3 - 21%) Unit growth (items sold) accelerated to 22% - 4% acceleration (18%) - fastest in 2yrs. This came at a cost - profits were down 26% y/y and TODO wall st estimates because shipping costs grew 46% Specifically GAAP operating income of $3.16b came in 2% below street consensus of $3.22b EPS was $4.31 vs street $4.56. This caused the stock to soften by 7-9% in after-hours trading and articles are already out that bezos no longer richest man. Amazon's Q4 midpoint revenue was $4b below Wall St. estimates and they projected lower margins than wall st expected. Specifically, guidance is $80b-<->$86.5b with midpoint of $83.25b - implies 15% growth, 5% below Wall St. Amazon's Ads biz which grew 45% y/y and represented $3.6B in the Quarter. Brian T. Olsavsky - CFO: "So other revenue, which is principally advertising grew 45% this quarter, up from 37% last quarter. And the biggest thing in there is advertising and advertising grew at a rate higher than that 45%." Amazon News Amazon Ad Conference - 400 people "AdCon 2019" 10/2 & 3 Cutting back on apparel Brands Free shipping on $1 items, no more CRaP, No more Add-On Amazon Counter Expansion Amazon acquires digital health start-up Health Navigator Amazon Launches Premium Gin "Tovess" Amazon charges brands for slots in holiday catalog Jeff Bezos's Master Plan by Franklin Foer of The Atlantic Is Amazon Unstoppable? New Yorker Charles Duhigg Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 194 of the Jason & Scot show was recorded on Thursday October 25th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP193 - Hershey's CDO Doug Straton Doug Straton, Chief Digital Officer at The Hershey Company. In this broad-ranging interview, we discuss Hershey's digital footprint, the challenges of temperature-sensitive products, incumbents versus challenger brands, Amazon, Hershey's data strategy, and the future of digital grocery. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 193 of the Jason & Scot show was recorded on Tuesday September 17th, 2019, live from the Grocery Shop trade show in Las Vegas, NV. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP192 - Macy's VP of Innovation Parinda Muley Parinda Muley (@parinda), the VP of Innovation and Business Development at Macy's. In this broad-ranging interview, we discuss a number of Macy's innovation initiatives including ThredUp, Macy's Market @ Macy's, B8ta, Story, and Style Crew. We also talk about the strategies for fostering innovation, and how retail innovation is likely to evolve in the future. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 192 of the Jason & Scot show was recorded on Wednesday, August 21st, 2019. live from the eTail East trade show in Boston, MA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP191 - UNTUCKit Chief Digital Officer Lockie Andrews Lockie Andrews is the Chief Digital Officer of UNTUCKit (@untuckit). In this broad-ranging interview, we discuss UNTUCKit origin, Omni-Channel strategy, customer acquisition, Amazon, and challenges and opportunities of scaling a direct to consumer business. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 191 of the Jason & Scot show was recorded on Wednesday, August 21st, 2019. live from the eTail East trade show in Boston, MA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP190 - Marketplaces Deep Dive This episode is a deep dive into Marketplaces. Background Product Marketplaces Today Trends in Product Marketplaces Trends in Non-Product Marketplaces Recommended Resources Jeff Jordan a16z Blog Page (@JEFF_JORDAN) Andrew Chen a16z Blog Page (@ANDREWCHEN) Action Items Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 190 of the Jason & Scot show was recorded on Monday, September 30. 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.