DEO's Growth Secrets Podcast for Dental Organizations

Emmet Scott - CEO, Growth Leader
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Jul 8, 2022 • 38min

147: Accrual Accounting Part 5: Change Management - How To Make the Switch

Ken Kaufman hosts this episode - part 5 of the 5-part series on everything you need to know to convert from cash to accrual-basis accounting. He's joined by Nathan Chitty, CFO & Business Development Manager, Operation Dental, LLC; Mike Yates, Chief Financial Officer, Spring Dental Group; and Hollie Williams, Chief Financial Officer, Rodeo Dental & Orthodontics. They unpack and dive deep into the change management necessary to make the switch to accrual accounting: getting doctors, practice managers, regional managers, and C-Suite leaders to understand accrual accounting and why it's worthwhile to implement. They overview the most common questions you should be prepared to answer, getting buy-in from your team, how to run the change management, and much much more. To get the most out of this episode, go back and listen to parts 1-4 first!
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Jun 3, 2022 • 46min

146: Accrual Accounting Part 4: The Matching Principle and Expense Recognition

Host Ken Kaufman is back with Hollie Williams, Chief Financial Officer, Rodeo Dental & Orthodontics, to unpack and dive deep into the expense side of accrual-basis accounting. They discuss the concept of the matching principle, how that applies to expense recognition on an income statement, how accrual accounting can provide clarity, and much more. This episode is part 4 of a 5-part series of everything you need to know to convert from cash to accrual-basis accounting.
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May 19, 2022 • 46min

145: Patient Behavior and Practice Performance Across PPO, Fee for Service, & Membership Plans

In this episode, Emmet hosts Dave Monahan, CEO, and founder of Kleer. Emmet and Dave discuss the important crossroads that the dental industry is at with technology innovation. Consumers are demanding convenience, ease of access, and nimble scheduling and payment options, all areas of innovations where the dental industry has traditionally lagged behind. Dave and Emmet also touch on consumer behavior, software, the maturing DSO industry, staying competitive, and more. One area of opportunity they highlight is creating a more cohesive experience between the patient and the provider by bridging the gap for patients who do not have insurance. Kleer offers dental membership plans that enable dental practices to offer care directly to patients — with no insurance middleman in the way. Please visit kleer.com for more information.
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May 10, 2022 • 45min

144: An Inflection Point: Technology & Consumer Demand for Convenience

In this episode, Emmet hosts orthodontist Dr. Ryan Hungate, Founder, and CEO of Simplifeye. Dr. Hungate shares easy-to-implement advice for dentists who want to modernize their practices and reduce overhead by adding automation and workflows to help their businesses run more efficiently. Emmet and Dr. Hungate discuss the unique inflection point the dental industry finds itself in with technology and consumer demand for convenience, amongst the challenges of high inflation and a difficult labor market. As dental companies face these challenges, technology can help save costs and meet consumer demand for convenient options for scheduling an appointment, paying their bill and more. They also touch on topics like how to stay competitive, social media, marketing, customer communication, systems, payment processing, staffing, software, and much, much more. Simplifeye is a company focused on streamlining processes to increase patients and revenue while decreasing overhead. For more information visit: Website: https://simplifeye.co/ Linkedin: https://www.linkedin.com/company/simplifeye Facebook: https://www.facebook.com/SimplifeyeCo/ Instagram: https://www.instagram.com/simplifeyeco/?hl=en
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Apr 21, 2022 • 30min

143: Overcoming Overthinking - An Interview with NYT Bestselling Author & DEO Summit Keynote, Jon Acuff

In this episode, Emmet is joined by Jon Acuff, a New York Times bestselling author of seven books, including his most recent, "Soundtracks, The Surprising Solution To Overthinking". Jon is a keynote speaker for the upcoming DEO Growth Summit 2022 in June. Known for his insights wrapped in humor, he is one of INC's Top 100 Leadership Speakers, having spoken to hundreds of thousands of people including employees of FedEx, Nissan, Microsoft, and more. Referencing his latest book, "Soundtracks", Jon shares insights on what he's learned about overthinking; the surprising solution to and how to break down overthinking; adopting a mindset that leads to growth; adapting to change; and more. With Emmet, Jon discusses his experience growing up around dental offices, sharing his practical wisdom with dental entrepreneurs, leadership in this complex time, and more, all giving a sneak peek into his keynote presentation for the Growth Summit in June. Learn more about Jon here: https://acuff.me/. To hear him as well as many stellar group dentistry speakers, register now for DEO Growth Summit 2022, June 9-11 in Scottsdale: https://deodentalgroup.com/events/.
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Apr 20, 2022 • 38min

142: Accrual Accounting Part 3 -The Almighty Balance Sheet

Host Ken Kaufman is back with Mike Yates, Chief Financial Officer, Spring Dental Group and Hollie Williams, Chief Financial Officer, Rodeo Dental & Orthodontics to unpack and dive deep into the balance sheet and why it's so critical to accurate accrual-basis accounting. This is part 3 of a 5-part series of everything you need to know to convert from cash to accrual-basis accounting. To hear Ken and many more stellar group dentistry speakers, don't miss the DEO Growth Summit 2022, June 9-11 in Scottsdale. Register here: https://deodentalgroup.com/events/
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Mar 30, 2022 • 28min

141: How-Tos for Partnering with Associate Doctors

In this episode, Ken Kaufman hosts JD Stacey, Chief Growth Officer, Community Dental Partners to continue the conversation about associate partnerships. They discuss a step-by-step process for evaluating partnership/equity options with associates. Ken and JD run through the "how-tos" for developing associate partnerships and ownership paths from a business rather than a clinical lens. They cover the pros and cons of different equity and partnership approaches and how to evaluate them for your dental organization.
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Mar 22, 2022 • 42min

140: Off-shoring vs In-sourcing

Emmet hosts JW Oliver, Managing Partner, SupportDDS, and Brenda McNulty, Dental Director, SupportDDS, to discuss off-shoring vs in-sourcing to fill your dental organization's open job positions. They cover the pros and cons of off-shoring vs insourcing for various job positions and critical tasks such as billing, insurance verification, etc. Everything you need to know to consider offshoring is discussed from cost savings, opportunities, contingencies, software integrations, culture, wages, keeping high-quality customer service, and more. For More Information: Website: https://supportdds.com/ Linkedin: https://www.linkedin.com/showcase/supportdds/ Download your Free Guide: Tips for Virtual Teams Success: https://supportdds.com/tips/
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Mar 8, 2022 • 43min

139: The Opportunities of Automation in Revenue Cycle Management

Sina S. Amiri, Vice President of Business Development at Zentist, shares her expertise on automating revenue cycle management in dental practices. She discusses how automation can reduce costs and human error while navigating the complexities of RCM. The conversation also addresses the potential downsides of automation, strategies for effective implementation, and the critical role of technology in improving cash flow. Sina emphasizes the importance of balancing automation with human creativity and engagement to enhance operational efficiency.
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Feb 24, 2022 • 30min

138: Comparing Dental with Other Healthcare with CFO, Julie Serewicz

Ken Kaufman hosts Julie Serewicz, CFO, Hero Practice Services, to discuss some of the similarities and differences between healthcare verticals. Hero is in 6 states and has both dental and vision practices. Julie speaks from the unique vantage point of being a CFO of both practice types, offering takeaways on their complexities as well as opportunities. Ken and Julie discuss many topics including accounting methods, P & Ls, EHR, financial metrics, and much more.

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