

The Crux of the Story
Gary Sheffer and Mike Fernandez
Hosted by one of the world's top communicators, currently SVP & Chief Communications Officer at Enbridge, the show tackles relevant and controversial topics in the field of communications that are shaping business, politics, and our lives.
Prominent guests from PR, journalism, business, and academia discuss how communications can inspire, persuade, deepen one’s understanding, or move an audience - or even a nation - to action.
Prominent guests from PR, journalism, business, and academia discuss how communications can inspire, persuade, deepen one’s understanding, or move an audience - or even a nation - to action.
Episodes
Mentioned books

Oct 10, 2021 • 1h 15min
The Crux - Andrew Edgecliffe-Johnson
In our sixtieth episode of The Crux, we welcome Andrew Edgecliffe-Johnson, U.S. business editor of the Financial Times. Andrew has been with the FT for 20 years and today is its U.S. business editor. He also writes and edits a twice-weekly newsletter, Moral Money. It features news and analysis about the socially responsible business, sustainable finance, ESG trends, and the UN’s Sustainable Development Goals.

Oct 3, 2021 • 1h 4min
The Crux - Reeves Wiedeman
In our fifty-ninth episode of The Crux, we welcome Reeves Wiedeman, a features writer for New York Magazine and author of “Billion Dollar Loser: The Epic Rise and Spectacular Fall of Adam Neumann and WeWork.” We’ll discuss Reeves’ coverage of WeWork over the years and get his perspective of the new era of larger-than-life – and sometimes “fake it until you make it” entrepreneurs.

May 9, 2021 • 1h 12min
The Crux - Carmella Glover And Denise Hill
In our fifty-eighth episode of The Crux, we are honored to welcome the Chair of the Diversity Action Alliance, Professor Denise Hill of Elon University, and the President of the Diversity Action Alliance, Carmella Glover. The Diversity Action Alliance is a coalition of public relations and communications organizations that have joined forces to accelerate progress relative to diversity, equity and inclusion across the PR profession.

May 2, 2021 • 1h 10min
The Crux - Marjorie Benzkofer & Cherry Bayer
In our fifty-seventh episode of The Crux, we welcome Marjorie Benzkofer and Cherry Bayer. Marjorie is the Chief Strategy Officer of Fleishman Hillard and Cherry is the Director of Internal Communications at LabCorp. They are both members of Page Up. Marjorie and Cherry will talk with us about a report Page Up published last year, Resilience and Change in a Time of Change: Research Findings on the Transformed Role of Communications. It's an excellent summary of the dynamic forces that are transforming business communications almost on a day-to-day basis.

Apr 25, 2021 • 60min
The Crux - Eric Dezenhall
In our fifty-sixth episode of The Crux, we welcome author and CEO of Dezenhall Resources, Eric Dezenhall. We discuss Eric's point of view on the role of business in society and crisis communications in an era of turmoil, acrimony, and collapsing trust in the media.

Apr 18, 2021 • 54min
The Crux - Kendra Butters
In our fifty-fifth episode of The Crux, we welcome Kendra Butters, the communications director of the Boston Athletic Association. We discuss Kendra's role and responsibilities and how her team is handling the near-constant turmoil for the crises that were brought upon the association by the pandemic.

Apr 16, 2021 • 1h 10min
The Crux - Mark Schaefer
In our fifty-fourth episode of The Crux, we welcome Mark Schaefer, COO of B Squared Media. Mark is also a faculty member at Rutgers University and an author. We discuss with him his latest book, Cumulative Advantage: How to Build Momentum for your Ideas, Business and Life Against All Odds.

Apr 4, 2021 • 1h 12min
The Crux - Jeff Immelt
In our fifty-third episode of The Crux, we welcome Jeff Immelt, the former CEO of GE and today a venture partner at New Enterprise Associates and instructor at the Stanford Global School of Business. Jeff has a new book, HOT SEAT: What I Learned Leading a Great American Company. We discuss the role communications and culture played in Jeff's tenure at GE and how leaders should be thinking about those topics today.

Mar 28, 2021 • 1h 2min
The Crux - Jolie Hunt
In our fifty-second episode of The Crux, we welcome Jolie Hunt, CEO and founder of Hunt and Gather. We discuss her lessons learnt from holding senior titles at a young age, how the move to digitized relationships has changed influencer ideologies, and how companies should adapt to social movements such as showing their support against racism.

Mar 21, 2021 • 1h 2min
The Crux - David Murray
In our fifty-first episode of The Crux, we welcome David Murray, author of An Effort To Understand: Hearing One Another (and Ourselves) in a Nation Cracked in Half. We discuss communicating more honestly with ourselves, how Americans can focus more on what we have in common, rather than our differences, the medias contribution to the polarization that we see today in the U.S., and David shares the meaning of "Words Hold People Together," one of the essays featured in the book.