To kick off the year, David Dungay was joined by Tom Arbuthnot of Empowering.Cloud, and Graham Walsh from Neat to explore the latest news from the Teams ecosystem.This discussion sheds light on the latest updates that enhanced Microsoft Teams' functionality, customer engagement tools, and AI-driven capabilities. Here's what you'll discover:Copilot Updates:Microsoft 365 Copilot Chat, with agents, coming in JanuaryThe Microsoft 365 app (desktop and mobile) will also be named "Microsoft 365 Copilot" Microsoft Copilot extending to Teams and OutlookNew Pay-as-you-go billing model for Agents in SharePoint alongside Copilot Studio now has a Pay-As-You-Go experience Promotional access to Agents in SharePointDuring a promotional trial period running from January 6, 2025, through June 30, 2025, organizations with 50 or more Microsoft 365 Copilot licenses will automatically receive 10,000 additional queries per month for agents in SharePoint, giving users without Copilot licenses access to create and use agents.Using Copilot agents in group chats - FebTeams Updates:The new Microsoft Teams Chat and Channels experience Facilitator and translated agents SMS coming to teamsQueues app barge and whisper Monitor Whisper Barge and Takeover - MarchService level realtime stats coming to Microsoft Teams Queues App FebruaryPlaces development AOSP + mandatory android updates + MDEP Microsoft Teams: Meeting recap can be shared as a linkCaptions in Teams Rooms on Windows will support additional languages and real-time translationConnect with our hosts David Dungay and Tom Arbuthnot on socials here:David DungayLinkedInTwitterTom ArbuthnotLinkedInTwitterThanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.You can also join in the conversation on our Twitter and LinkedIn pages.Join our new LinkedIn Community Group.

In this discussion, Josh Blalock, Chief Video Evangelist at Jabra, and Kevin Kieller, Co-Founder & Lead Analyst at enableUC, dive into the latest updates from the Microsoft Teams universe. They highlight the impressive evolution of Microsoft Copilot over its first year, explore how the Queues app enhances call management, and discuss the strategic roadmap for hybrid work optimization with Microsoft Places. Additionally, they analyze Microsoft's robust quarterly earnings reflecting its investments in AI and preview the much-anticipated Microsoft Ignite 2024.

In this month's episode of our Microsoft Teams news show, Kieran Devlin, Tom Arbuthnot and UC Today's panel of Microsoft Teams experts discuss the latest news impacting the Teams ecosystem:In this update, we talk through the most popular Teams news headlines with this month’s special guests:Kieran Devlin, Technology Journalist, UC TodayTom Arbuthnot, Empowering CloudJosh Blalock, Chief Video Evangelist, JabraSatish Upadhyaya, Microsoft Unified Communications Architect, SOFTEL CommunicationsGraham Walsh, Director, Global Technical Sales, Alliances, NeatAmanda Sterner, Employee Experience & Productivity Expert, Xenit ABExciting Teams Phone Updates! Pay-As-You-Go Calling Plans, Callbacks for Call Queues, Enhanced Survivable Branch Appliance, Operator Connect expansion, and more. How will these enhance your calling experience?Teams Rooms 5.2 Release: The release encompasses experience dynamic video tile resizing, Cloud IntelliFrame in room previews, and much more with the latest Teams Rooms update. What do you think of the enhanced video features?Microsoft Places Launching Soon! Microsoft Places will be generally available in Q4 CY24, with deployment beginning in November. Two new service plans—Places (core) and Places Premium—will be part of Teams Premium. How will this new feature reshape your workplace?Microsoft 365 Copilot Wave 2 Announcements! Swathes of new features, including dynamic collaboration with pages, BizChat features, as well as updates for Copilot in Excel, Teams, PowerPoint, OneDrive and Word.Voice and Vision in Copilot Consumer Updates: An AI companion designed for everyone. Are you excited to explore the future of AI in your everyday tasks?Events and Plugs:The Teams Fireside chat covers the Queues App with Stella Lin and Cassandra Marrero on October 10Microsoft Teams Devices Ask Me Anything covering EMEA/NA and APAC on October 22 and 23Microsoft Ignite takes place November 19-21The Converged Communications Partner Sales Bootcamp occurs 2-4 and 3-5 DecemberMicrosoft UC User Group London takes place on November 27Stay ahead of the curve by exploring these new features in your own Teams environment. Connect with our regular hosts Rob Scott and Tom Arbuthnot on socials here:Rob ScottLinkedInTwitterTom ArbuthnotLinkedInTwitterThanks for watching, if you’d like more content like this, don’t forget to

Tom Arbuthnot from Empowering Cloud joins for a deep dive into exciting Microsoft Teams developments. Discover the revolutionary callback feature for call queues designed to enhance customer service. Learn about the upcoming intelligent recap for spontaneous meetings, powered by AI-driven summaries. The panel also discusses new enhancements like voice isolation and Microsoft Teams Rooms improvements, offering insights for IT professionals and Teams enthusiasts alike.

Join Tom Arbuthnot from Empowering.Cloud, Ryan Herbst, VP & Chief Device Strategist, and Josh Blalock, Chief Video Evangelist, as they delve into the latest Microsoft Teams updates. They discuss the impressive 400% growth in Teams Premium and explore new AI-driven features that enhance meeting interactions, such as customizable notification sounds and voice recognition. Accessibility advancements are spotlighted, emphasizing live transcription for hard-of-hearing users. The transition to the Power Platform is also addressed, ensuring a smooth migration for users.

Dive into our July 2024 Microsoft Teams Show! Host Rob Scott teams up with special guest Tom Arbuthnot from Empowering.Cloud to unpack recent updates and announcements. Joined by a panel of seasoned Teams experts, find out what’s new in the Teams ecosystem.In this update, we talk through the most popular Teams news headlines with this month’s special guests:Graham Walsh, Product Specialist at NeatRyan Herbst, Vice President & Chief Device Strategist, UnifiedCommunications.comMicrosoft Teams NewsEuropean Commission's Objections: Discussion on the European Commission's formal statement of objections to Microsoft regarding the bundling of Teams with Office 365/Microsoft 365.Microsoft Teams Phone Intelligent Call Recap: Now generally available, part of Teams Premium or Microsoft 365 Copilot license.Recording and Transcription Policies: New policies for recording and transcription including explicit consent requirements.Copilot Sales Plugin: AI assistant for sales meetings and CRM integration.Intelligent Translation of Chats: Automatic language translation in text chats.Multi-tenant Enhancements: Improvements for organizations with multiple tenants.Custom Backgrounds for Teams Rooms Panels: Consistent branding inside and outside meeting rooms, available with Teams Rooms Pro license.SIP Interoperability: Enhanced interoperability with third-party services through Pexip.Teams Events Virtual Converge Partner Bootcamp (APAC): July 8th to July 10th, 9 PM to 1 AM PDT.Teams Fireside Chat with Traci Herr: July 11th, discussing Intune and Android devices.Microsoft Teams Devices Ask Us Anything: July 15th and 16th.Connect with Rob Scott and Tom Arbuthnot on socials here:Rob ScottLinkedInTwitterTom ArbuthnotLinkedInTwitterThanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.You can also join in the conversation on our Twitter and LinkedIn pages.Join our new LinkedIn Community Group.

Dive into our JUNE 2024 Microsoft Teams Show! Host Rob Scott teams up with special guest Tom Arbuthnot from Empowering.Cloud to unpack recent updates and announcements. Joined by a panel of seasoned Teams experts, find out what’s new in the Teams ecosystem.In this update, we talk through the most popular Teams news headlines with this month’s special guests:Graham Walsh, Product Specialist at NeatKevin Kieller, Co-Founder and Lead Analyst, enableUCSatish Upadhyaya, MVP, Microsoft 365 UC ArchitectRyan Herbst, Vice President & Chief Device Strategist, UnifiedCommunications.comMicrosoft Teams NewsCopilot+ PCs and Microsoft RecallTeam Copilot - a new personal assistant?Places Public Preview - 'an app that reimagines flexible work'Bookable Desks in Microsoft Teams updateA big drop of new capabilities to help you manage Microsoft Teams channelsIntelligent Recap updates - even more language support announcedCustom emojis and reactions - dangerous or fun? or both? We discussSlash commands to complete tasks more quicklyLive Events retirement delayedRoadmap - some cool new features coming up! Teams Events Teams Fireside Chat - Juan Rivera, Microsoft Corporate Vice President for Teams Calling, Meetings and Devices - June 13Microsoft Teams Devices Ask Me Anything - June 17 (EMEA/US) and 18 (APAC)Virtual Converged Communications Partner Technical Bootcamp - June 18 - 20Microsoft UC User Group London - June 19 - WPP office, LondonExperts LiveCommsverse - June 26 - 27

Dive into our MAY 2024 Microsoft Teams Show! Host Kieran Devlin teams up with special guest Tom Arbuthnot from Empowering.Cloud to unpack recent updates and announcements. Joined by a panel of seasoned Teams experts, find out what’s new in the Teams ecosystem.In this update, we talk through the most popular Teams news headlines with this month’s special guests:Graham Walsh, Product Specialist at NeatKevin Kieller, Co-Founder and Lead Analyst, enableUCJosh Blalock, Chief Video Evangelist at JabraRandy Chapman, Solutions Engineer in Video Collaboration, LogitechTeams NewsMicrosoft is reportedly developing its own AI platform to compete with OpenAI's ChatGPT. What does this mean for Microsoft, its AI strategy and its OpenAI partnership?Microsoft Quarterly earnings - 20 million Teams Phone users, an increase on 17 million last JulyOver one million Microsoft Teams Rooms customersTeams Rooms on Windows 5.0 - Lots of new features for Teams Rooms!New Teams update now on Teams RoomsZero Touch Deployment with Windows AutopilotSkype for Business DeprecationMeeting Chat shown by default in Gallery View for Teams Rooms on WindowsMicrosoft Teams Rooms Pro Portal Remote Access - How does it work and could it be a gamechanger for IT admins?Restricted SharePoint search began rolling out in public preview for Copilot for Microsoft 365New Notebook for Copilot (on the web) - What exactly is it and how does it work?Teams Events European Collaboration Summit - May 14-16Microsoft Teams Devices Ask Me Anything - May 21-22Microsoft Build, Seattle and Online - May 21-23UCX Manchester - May 21-22Teams Fireside Chat with Juan Rivera - June 13Commsverse - June 26-27

Dive into our APRIL 2024 Microsoft Teams Show! Host Rob Scott teams up with special guest Tom Arbuthnot from Empowering.Cloud to unpack recent updates and announcements. Joined by a panel of seasoned Teams experts, find out what’s new in the Teams ecosystem.In this update, we talk through the most popular Teams news headlines with this month’s special guests:Graham Walsh, Product Specialist at NeatKevin Kieller, Co-Founder and Lead Analyst, enableUCJosh Blalock, Chief Video Evangelist at JabraBIG NEWS: Microsoft to Decouple Teams from Office – A Global Game-Changer!Teams Phone's New HorizonsThe upcoming Queues app in Teams Premium (Summer 2024) Reliability redefined with a Teams Phone service level agreement promising 99.999% uptime Strategic Survivable Branch Appliance Enhancements Teams Phone Mobile's new operator rosterTeams Phone Devices Enhanced Teams Phone devices UI for streamlined call handling directly from your phone’s home screen. Multi-task like a pro with improved multi-call handling. Sophisticated contact management for swift communication. Remote admin controls via TAC for bulk configuration and contact managementMeetings and Rooms RevolutionJosh Blalock announces Microsoft Device Ecosystem Platform (MDEP) launches with Jabra and Yealink. AV1 enhancement for screen sharing in Teams — expect lower bandwidth usage and smoother frame rates. IntelliFrame's automatic camera switching and multiple camera view for a richer remote experience. Upcoming intelligent speaker recognition and transcript attribution for a more inclusive meeting atmosphere. Simplified join options with ultrasound proximity, QR code, and meeting ID features. Copilot's Intelligent EvolutionCopilot compose enhancements bring smarter interactions to Teams chat. Intelligent call and meeting recaps in Teams Premium and Teams Mobile. Teams Events Comms svNext - April 23Microsoft 365 Community Conference - April 30 - May 1 -2Teams Fireside chat - May 9 Commsverse - June 26-27

UC Today host Rob Scott is joined by Microsoft Teams Expert and Co-Founder of Empowering.Cloud, Tom Arbuthnot and a panel of experts from the Microsoft Teams community.In this update, we talk through the most popular Teams news headlines with this month’s special guests:Graham Walsh, Product Specialist at NeatSatish Upadhyaya, MVP, Microsoft 365 UC ArchitectAmanda Sterner, Microsoft MVP, Technical Architect, Advania – Knowledge FactoryMicrosoft Teams News Copilot for financeCopilot new languagesTeams RoomsAndroid Rooms Big UpdateDaily maintenance restart window for Teams Rooms on Android devicesControl your Teams Room with your Windows PC on both Windows and AndroidMicrosoft Teams now supports Android AutoTeams Phone96 countries now on Operator ConnectPrivate line is now availableSelect IP phone models from Snom compatible with SIP GatewayPublic preview of Azure Operator Call ProtectionEventsChannel Partners Conference & Expo - 11 MarchTeams Fireside Chat - 14 MarchEnterprise Connect - Everything a Teams Service Owner needs to know - 25 MarchCommsVNext - 23 AprilIgnite has a date! In Chicago and online - 18-22 November, 2024