listening SUPERPOWER podcast

We all appreciate the dedication of healthcare providers. Yet, with only 10-minute appointments and research historically centered on men, the quality of care is impacted. Every day, countless women leave doctor's offices feeling unheard, dismissed, or worse—misdiagnosed. Their symptoms are downplayed, their concerns minimized—especially with conditions like menopause and endometriosis, which often take years to diagnose. This doesn't just affect women; it impacts their families and the men who support them. But what if there were a better way? In this episode of the listening SUPERPOWER podcast, join me in an insightful conversation with Dr. Sally Doust, a UK family physician with 12 years of experience. She reveals how the simple act of truly listening has transformed her patients' lives. Through real patient stories and practical insights, discover how empathetic communication and more research can bridge the critical gaps in women's healthcare and lead to better outcomes In this episode, she highlights the importance of addressing often-overlooked health issues like menopause and PMDD (premenstrual dysphoric disorder). By listening to her patients, Sally not only provides them with the right information and treatment options but also empowers them to reclaim their health and well-being. Learn how you can apply these insights to foster better communication and understanding in your own life or practice. Whether you're a healthcare provider seeking to enhance your practice, a woman navigating your own health journey, or an advocate for change – this conversation will open your mind to consider and pioneer actionable strategies to make a difference. Connect with Dr. Sally Doust on LinkedIn to join a growing community of professionals and patients working together to revolutionize women's healthcare. Don't just witness the change – be part of it. "Using the power of science to hold women in higher regard than they have been given so far and to champion their stories." – Sally Doust SUPERPOWER Notes: 00:01:15 – The Journey of a Doctor: Sally shares her experience as a general practitioner in the UK, highlighting the challenges of working within the NHS and the emotional toll of decision fatigue. 00:03:15 – The Impact of Listening: Sally discusses how listening to women's stories in her practice revealed significant gaps in their healthcare experiences, particularly around menopause and other women's health issues. 00:04:45 – The Importance of HRT: Sally emphasizes the life-changing effects of hormone replacement therapy (HRT) for women suffering from menopause symptoms and the misinformation surrounding it. 00:07:28 – Addressing Shame and Silence: The conversation explores how societal stigma and lack of open dialogue contribute to feelings of shame among women regarding their health issues. 00:10:02 – Healing Through Listening: Sally reflects on the cathartic experience for patients when they feel heard and validated during consultations, transforming their shame into relief and hope. 00:13:06 – Facilitating Communication: Sally shares techniques for helping patients articulate their health concerns, emphasizing the importance of asking guiding questions. 00:15:15 – The Role of Social Media: Discussion on how social media has empowered women to share their health experiences, creating a collective voice that challenges the silence around women's health issues. 00:17:06 – Gender Equality in Healthcare: Sally highlights the broader implications of addressing women's health, noting that improving women's participation in the workforce benefits society as a whole. 00:21:19 – Empowering Patients with Knowledge: Sally underscores the significance of educating patients about their health conditions, which can be more impactful than medication alone. 00:24:06 – Pioneering Change: Sally recounts a moment with a patient suffering from PMDD, illustrating the importance of recognizing and discussing under-researched conditions in women's health. 00:31:00 – The Concept of Bikini Medicine: Sally explains how women's healthcare has historically focused too narrowly on reproductive health, neglecting other critical aspects of women's health. 00:34:09 – Personal and Professional Goals: Sally expresses her desire to integrate data science into her work to better understand and advocate for women's health issues on a larger scale. Key Takeaways "Listening is the most healing thing I can do in clinic." – Sally Doust "Women often feel dismissed and unheard in healthcare settings." – Sally Doust "Empowering patients with knowledge is a powerful therapeutic tool." – Sally Doust "Collective voices can challenge the silence around women's health issues." – Sally Doust Connect with Dr. Sally Doust Linkedin: https://www.linkedin.com/in/sally-doust-7b0419aa/?originalSubdomain=uk Connect with Raquel Ark: https://listeningalchemy.com/ Mobile: + 491732340722 listeningsuperpower@gmail.com contact@listeningalchemy.com LinkedIn: Raquel Ark

What if too much collaboration can hinder productivity? Our guest, author Joe McCormack, a communication expert who helps professionals navigate information overload, shares practical tips on how to balance collaboration with the essential quiet time needed for deep thinking. Joe McCormack is a communication expert who helps professionals navigate information overload. As an entrepreneur, he founded Sheffield Company and The BRIEF Lab, specializing in concise communication and leadership development. He's the author of "Brief," "Noise," and "Quiet Works," which address the challenges of focus and distraction. His work includes a podcast, "Just Saying," and the development of "Quiet Workplaces," dedicated spaces for focused work. Previously, he was a senior executive at Ketchum. Joe McCormack holds a BA in English Literature from Loyola University of Chicago. In this episode, Joe discusses the release of his new book, Quiet Works, which is part of a trilogy focused on achieving clarity and intentionality at work. Building on his previous works, Brief and Noise, Joe emphasizes the importance of making it easier for others to listen to us. He shares insights on how individuals can take responsibility for their communication and listening practices. The conversation highlights the value of quiet time before engaging in discussions, underscoring its role in preparation and centeredness. "Quiet is not a technique. It's an appointment." - Joe McCormack SUPERPOWER Notes: 00:02:17 – The Challenge of Embracing Quiet: Joe discusses his initial resistance to quiet and the insights he gained while writing Noise, highlighting the internal noise that often distracts us. 00:06:48 – The Power of Scheduling Quiet: Joe explains how scheduling quiet time can lead to better preparation and improved performance in professional settings. 00:12:07 – Defining Quiet: Joe offers a practical definition of quiet in a professional context, emphasizing the need for dedicated time alone to think and reflect. 00:14:35 – The Importance of Preparation: The conversation highlights how preparation through quiet can enhance listening skills and overall communication effectiveness. 00:28:08 – Collaboration vs. personal time: Discussion on the balance between collaboration and the need for personal quiet time to think and reflect. 00:34:11 – Avoiding quiet and self-reflection: Exploration of why people often avoid quiet moments and the fear of confronting their own thoughts. 00:36:19 – The power of pausing decisions: Emphasizing the value of taking a moment to pause before making decisions to ensure they are well thought out. 00:41:29 – QCO: A Practical Tool for Meetings: Joe introduces the QCO (Question, Comment, Observation) technique to encourage thoughtful participation in meetings. 00:48:58 – The value of quiet moments: Discussing how quiet moments can enhance clarity and improve overall work performance. 00:54:25 – Quiet workplace: Ideas on designing workspaces that promote quiet and reduce distractions for improved employee well-being and productivity. Key Takeaways "Quiet is not a technique. It's an appointment."- Joe McCormack "Anything that's worth doing in life is worth doing poorly."- Joe McCormack "Quiet allows me to slow down for a minute... it literally changed me as a person."- Joe McCormack "The quality of a person's listening being present in the moment makes a person.It changes everything."- Joe McCormack "You need more time alone, not seven hours a day, but you need 10 minutes."- Joe McCormack Resources Mentioned: Podcast Episode:Elite Communications Skills as a Competitive Advantage, Think Clearly and Communicate Concisely with Joe McCormack Connect with Joe McCormack: https://josephmccormack.com/ https://josephmccormack.com/my-books/ https://josephmccormack.com/my-podcasts/ Connect with Raquel Ark: https://listeningalchemy.com/ Mobile: + 491732340722 listeningsuperpower@gmail.com contact@listeningalchemy.com LinkedIn: Raquel Ark

Curious about the art of asking questions? Mike discusses the importance of crafting the right questions and how they can lead to deeper connections. Dr. Michael W. Purdy (PhD Ohio University) is co–editor with Deborah Borisoff (NYU) of Listening in Everyday Life: A Personal and Professional Approach (2nd ed). He has authored articles for the International Journal of Listening, (including two articles in 2015). His publications include: Listening and Qualitative Research, in Listening and Human Communication in the 21st Century; Listening and the Non–Technologized Self in Cultura De Guatemala This last year he also posted an article (Listening Ecology: Tuning into the Environment, Saving the Planet) for the Global Listening Centre (http://www.globallisteningcentre.org). and Listening Nudges: Empowerment (Not Power) draft on academia.edu. In this episode of the Listening Superpower podcast, Mike shares his extensive journey in the world of listening, revealing the pivotal moments that shaped his understanding of its power. He reflects on his early experiences, including training at a phone health care call center, which introduced him to the fundamentals of listening. Mike also discusses his doctoral work on philosopher Merleau-Ponty, emphasizing the importance of receptivity and the role of the speaker in the listening process. Additionally, he shares insights from teaching an introductory interpersonal communication class and highlights the influence of early listening scholars at Ohio University. Join us for an enlightening conversation that explores the nuances of listening and its impact on communication. Enjoy listening in. "People do want to come together. They want to connect. They want to build relationships. They want to be seen. They want to be valued." - Michael W. Purdy SUPERPOWER Notes: 00:02:10 - Foundations of Community: The Transformative Power of Listening Listening emerges as a critical catalyst in community building, revealing how genuine attention can create meaningful connections and foster a sense of belonging. 00:05:32 - Navigating Listening Dynamics: Understanding the Subtle Art of Connection delves deep into the intricate landscape of listening, exploring how conscious awareness of our communication patterns can fundamentally transform interpersonal interactions. 00:17:12 - Conscious Listening: Decoding a Three-Dimensional Communication Skill. Mike unpacks "conscious listening" as a sophisticated skill comprising observation, strategic conversation management, and the ability to seamlessly flow within dialogue, challenging traditional notions of passive hearing. 00:20:22 - The Alchemy of Questions: Unlocking Deeper Conversations Practical strategies are shared for elevating communication, with a focus on crafting open-ended questions that act as keys to unlocking more profound, meaningful exchanges. 00:28:12 - Empathy in Action: Beyond Sympathy to Genuine Understanding The discussion explores the nuanced difference between sympathy and empathy, highlighting how truly listening can create more authentic and supportive connections. Key Takeaways. "If we don't listen, we don't know how to respond." - Michael W. Purdy "Democracy dies if people won't or can't or don't know how to listen." - Michael W. Purdy "Conscious listening is the process of working at being a listener."- Michael W. Purdy "It takes a long time. People think (listening) is a very complicated thing."- Michael W. Purdy "Relax and listen."- Michael W. Purdy Poeple and Resources mentioned Yaval Harari Brene Brown Dick Halley Heidegger Merleau-Ponty ILA (International Listening Association) Connect with Michael W. Purdy https://www.globallisteningcentre.org/member/michael-w-purdy/ https://www.globallisteningcentre.org/

In this episode, we have the pleasure of speaking with Liz, a respected voice in the realm of listening and cultural dynamics. Liz brings a unique perspective on how listening varies across different cultures and the importance of adapting our listening styles to foster deeper connections. Dr. Elizabeth S. Parks is an instructor at the University of Nevada Las Vegas. An affiliate faculty with the Colorado School of Public Health. Dr. Parks' work is at the intersection of social science and the humanities and explores how we can improve listening across diversity and difference. Today, she has over 50 peer reviewed publications and two acclaimed books, including the recently published book that we'll talk about in the podcast, Listening the Key Concepts, which explores 177 different ways to listen. Her books bring deep insight into ethics and the power of listening. Liz shares her journey of growing up in a bicultural home, where she learned early on that listening is not a one-size-fits-all approach. She discusses the contrasting ways she showed respect and honor to her family members from different cultural backgrounds, highlighting the significance of adapting her listening style. "The way that we show up as listeners is really the first act of communication, not the second."– Elizabeth S. Parks SUPERPOWER Notes: 05:08 – Liz reflects on her childhood experiences in a bicultural home and how they shaped her understanding of listening. 07:57 – The conversation shifts to Liz's adult experiences and the challenges of adapting her listening style when interacting with her partner's family. 10:22 – Liz emphasizes the importance of checking in with others to align expectations and ensure effective communication. 11:20 – The concept of code-switching is introduced, explaining how individuals navigate different cultural contexts through their listening behaviors. 20:05 – Liz discusses the importance of listening to oneself and maintaining authenticity while adapting to various cultural environments. 18:04 – The conversation delves into the research behind listening, with Liz sharing her motivations for studying the topic and the ethical implications of listening. 23:11 – Liz outlines three critical questions regarding listening: When do we listen? What kind of listening do we engage in? When do we stop listening? 34:07 – The discussion highlights the various types of listening, including horizontal and vertical listening, and their relevance in organizational contexts. 45:28 – Liz shares her insights on dialogic listening and the importance of creating meaning together in conversations. Key Takeaways "The way that I listen really, really matters for the ways that those relationships played out." – Elizabeth S. Parks "Listening is work in these different cultures, but listening to ourselves and being really true to ourselves is also extremely important." – Elizabeth S. Parks "In order to be the kind of listeners we want to be, we need to be a bit more strategic about our own energy flows." – Elizabeth S. Parks Connect with ELizabeth Parks https://www.elizabethsparks.org/ Latest book: https://www.jdoqocy.com/click-101234333-14076226?url=https%3A%2F%2Fwww.routledge.com%2FListening-The-Key-Concepts%2FParks-Faw-Lane%2Fp%2Fbook%2F9781032531847 Connect with Raquel Ark: www.listeningalchemy.com Mobile: + 491732340722 contact@listeningalchemy.com LinkedIn Podcast email: listeningsuperpower@gmail.com

Are you tired of being just another leader? Want to inspire your team, drive innovation, and build lasting relationships? The secret lies in a skill you may have overlooked: listening. Effective leadership often hinges on a surprising skill that can go unnoticed: listening. Raquel Ark shares that listening isn't just a soft skill; it's a powerful skill that can shape how you lead and influence. Imagine leading a team that's motivated, engaged, and full of ideas. Effective listening fosters trust, respect, and a positive work culture. It's can play an important role in increasing productivity and wellbeing for you and your team. What if you could make better decisions, prevent explosive conflicts or manage tensions with more ease. Listening helps you connect with your team's needs, concerns, and aspirations, as well as your own. It's not just a skill; it's a superpower. Join Raquel as she explores the different types of power that listening can bring to leadership and everyday interactions, providing practical strategies to grow your listening superpower. "Listening is not just a soft skill. It's a power skill. It's a transformative force that shapes the way leaders like you, like me, connect, inspire, and lead." - Raquel Ark Listening SUPERPOWER NOTES 00:10: Emphasizing the importance of listening as a transformative leadership skill. 01:28: The different types of power that listening can bring to leadership. 4:20: Discussion on the common undervaluation of listening in the business world compared to speaking, highlighting the impact of listening on effective leadership. 07:04: Presentation of research findings indicating a shift towards prestige-based leadership, which emphasizes listening and collaboration over autocratic dominance. 11:08: Conclusion on the significance of listening as a power skill that can transform organizations and drive sustained success, encouraging leaders to embrace listening in their practices. Key Takeaways: "The true power of effective leadership lies in listening, which is often an overlooked skill or capacity that we have, or that's important to develop."- Raquel Ark "When listening is brought into teams, those leaders are able to affect their teams in ways where they have more success and they feel better." - Raquel Ark "Listening is not just a tool. It's actually really cool. It's this high value currency that can transform organizations and really drive this sustained success."- Raquel Ark "The leaders who listen are the ones who are going to lead us into the future."- Raquel Ark Resources Mentioned: Kluger, Avraham & Itzchakov, Guy. (2022). The Power of Listening at Work. Annual Review of Organizational Psychology and Organizational Behavior. 9. 10.1146/annurev-orgpsych-012420-091013 https://www.merriam-webster.com/dictionary/prestige https://action.deloitte.com/insight/2358/prestige-leadership-is-no-magic-trick-its-a-key-to-effective-teams Recommended Episodes about Leadership in tech Navigating Digital Change by Leaning Into Tech and Expanding a Human Touch with Agathe Daae-Qvale Listening to the Pulse in Leadership: Nourishing Realistic Expectations and Intentionally Catalyzing Employee and Team Growth with Clint Calleja #Listening to Create #Customer and #Business Value with Teresa Torres Dynamic Reteaming: Mastering Team Change for Excellence Using Your Listening Muscle with Heidi Helfand Connect with Raquel Ark: https://listeningalchemy.com/ Mobile: + 491732340722 contact@listeningalchemy.com LinkedIn: Raquel Ark https://www.linkedin.com/in/raquel-ark-b2067613/

How can the power of empathy create deeper connections with others? And what are work hacks that create a safe space in teams? Sebastian Kremser is the host of Empathie Schenker, a podcast where he listens to guests with empathy and no judgment. Sebastian is a process facilitator who helps clients navigate dynamic and complex environments, addressing both current and future challenges. Known for his empathetic and needs-oriented approach, he creates space for individual and organizational needs while fostering awareness of personal responsibility and potential through structured process guidance. After 12 years in the military, Sebastian transitioned in 2013 to become a consultant and coach, focusing on supporting organizations ranging from hierarchical public institutions to agile, collaborative structures. He is an Associate Certified Coach (ACC) with the International Coach Federation (ICF) and a licensed mediator with the German Mediation Association. His work has taken him to China and Kenya, and he is also an authorized process consultant for the "unternehmensWert: Mensch" program of the German Federal Ministry of Labor and Social Affairs. In this episode, Sebastian shares his journey with empathy and listening, highlighting the power of self-empathy and creating space for others to shine. We dive deep into the importance of non-judgmental listening and how it can transform team dynamics and relationships. Sebastian's insights on self-awareness, shared leadership, and the magic of letting your light shine are truly inspiring. His perspective on creating a safe space for authentic communication and appreciation is a game-changer for building strong connections within teams and organizations. If you're looking to enhance your listening skills, gain a new perspective on empathy, or simply enjoy a thoughtful conversation, this episode is a must-listen. "...there's a difference between listening and being a listener." - Sebastian Kremser SUPERPOWER Notes: 01:19 - From complexity to clarity: Sebastian discusses the journey from complexity to clarity in communication and the importance of listening to create understanding and connection. 08:43 - The power of nonviolent communication: Sebastian shares insights on the power of nonviolent communication in resolving conflicts and fostering understanding in teams and organizations. 11:33 - The alchemy of listening: Sebastian delves into the transformative power of listening, creating a space for empathy, understanding, and trust to flourish in interactions. 20:47 - The conversation highlights the impact of a lack of motivation in teams and the importance of addressing underlying issues to foster engagement and productivity. 23:31 - Flip-flopping topics in meetings: Sebastian discusses the strategy of addressing various topics in team meetings to ensure all voices are heard and to maintain focus and productivity. 40301 - The discussion centers on the transformative power of opening up and sharing vulnerabilities, leading to deeper connections, trust, and personal growth within teams and organizations. 42:43 - Embracing Each Other's Light: Sebastian shares insights on embracing and celebrating each other's unique strengths and qualities, creating a supportive and inclusive environment where individuals can shine and contribute authentically. 46:42 - Just be you in the moment: The conversation concludes with a reminder to embrace authenticity and self-expression, encouraging individuals to be true to themselves and explore their unique contributions in every moment. Key Takeaways: "If we listen to each other, we help the other person to get more clarity." - Sebastian Kremser "Being non-judgmental in listening is like opening a gate to deeper connections. It's the alchemy of empathy." - Sebastian Kremser People Mentioned: Vera F. Birkenbihl - Famous German communication scientist and trainer Connect with Sebastian Kremser: Linkedin: https://www.linkedin.com/in/sebastian-kremser Podcast: Empathie Schenker on Apple Podcast https://podcasts.apple.com/us/podcast/empathieschenker/id1598578900 https://in-teams.de/ueber-mich/ Connect with Raquel Ark: www.listeningalchemy.com Mobile: + 491732340722 contact@listeningalchemy.com LinkedIn Podcast email: listeningsuperpower@gmail.com

Agathe Daae-Qvale discusses the importance of balancing technical and human aspects in digital change. Topics include emotional awareness, effective communication, integrating soft skills with tech advancements, understanding user maturity for market success, and combining rationality and emotions in leadership for a joyful work environment.

Do you find yourself struggling to navigate through the storms of life, both personally and professionally? It's easy to get lost amidst the distractions and challenges, leaving us feeling disconnected and unfulfilled. But there is a way to find clarity amidst the chaos: by listening to the voice of our own intuition and harnessing our inner strength to overcome any obstacle. Dubbed "the da Vinci of Visionary Leadership" by many leading authorities of our time, Oleg Konovalov is the author of *The Fisherman's Path to Leadership*, *The Vision Code*, *LEADEROLOGY*, *CORPORATE SUPERPOWER*, *ORGANISATIONAL ANATOMY*, and *HIDDEN RUSSIA*. Oleg sees every organization as unique and strongly believes that most leadership problems can be solved by shifting patterned paradigms and applying tailor-made solutions. He is on the Thinkers50 Radar, was shortlisted for the Leadership Award at Thinkers50 2021, is among the Global Gurus Top 30 in Leadership, and is the #1 Global Leading Coach (Marshall Goldsmith Thinkers50). In this episode, we explore the importance of creating value in business and how energy management often trumps time management. Oleg shares deep insights from his listening experiences and discusses the difference between inspiration and motivation. We also touch on 'cognitive distance' listening within parent-child dynamics, the concept of 'becoming the storm' to face challenges, and the distinction between wisdom and smartness. Join us as we journey through Oleg's wisdom, drawn from his book *The Fisherman's Path to Leadership*, and learn to celebrate moments of understanding and empowerment. "You must listen to yourself first, not to your worries, but listen to your desires. Listen to what you can do. Listen to what you could reveal within your strengths, your superpower. Then you become stronger than this storm that you are facing now." - Oleg Konovalov SUPERPOWER Notes: 00:44 - That moment he first noticed the power of listening: When you're trying to understand who you are, you are listening to yourself. 04:25 - How valuable is feedback: It's not about what they will get, it's about what they will hear; how they will listen. 09:02 - A simple approach in life and business that always works for Oleg: Business is about creating value, not solving problems. 11:14 - Deep insights from Oleg's listening experiences 15:48 - Why it is all about energy management and not time management 19:31 - Differentiating inspiration from motivation and getting people to listen to you 23:06 - Understanding 'cognitive distance' listening and tying it to a parent-child relationship 29:59 - What it means to be 'becoming the storm' and not just facing the storm: You are stronger than the challenges that you are facing. 34:37 - What differentiates being wise from being smart: Smartness is definitely not a superpower; wisdom is. 35:38 - Valuable nuggets from his book: The Fisherman's Path to Leadership 37:48 - Important questions to ask yourself and the cost of not listening well to yourself 43:10 - Celebrating significant moments of understanding and empowerment in life, regardless of specific dates or occasions. 45:23 - How we see each other's role means how we listen to each other 48:00 - Relevant question to ask of oneself: How to understand that you are really listening 50:20 - Deep thoughts on the idea of growth Key Takeaways: "If you are setting up a startup…the best way to find your best niche is to sit and listen to a market." - Oleg Konovalov "You're learning to listen when you understand you know nothing." - Oleg Konovalov "People that don't know where to go, they're not asking for feedback, they're already lost. But people who are clear where they want to be, they're asking for feedback and listening to it because it's very valuable for them." - Oleg Konovalov "It's not a matter of how many things I could do, it's about how good I could do one or two things and putting all my effort, all my energy into it." - Oleg Konovalov "If you are a source of energy, you're creating something tremendous, like a great vision, for business or personal life. And that vision inspires you in return and you inspire others." - Oleg Konovalov "If a leader is a pretender, people feel that and they don't listen to him or their message." - Oleg Konovalov "Don't listen to the threats; listen to your strengths." - Oleg Konovalov "You are looking into what you can do, but the majority of people, unfortunately, are thinking about storms as an excuse not to do something." - Oleg Konovalov "If I would love to be better as a personality, I must listen."- Oleg Konovalov "Noise attracts attention, quiet voices open hearts. But you must be prepared for that quiet voice to listen to it." - Oleg Konovalov Notes/Mentions: The Fisherman's Path to Leadership by Oleg Konovalov: https://www.olegkonovalov.com/author/ Connect with Oleg Konovalov: LinkedIn: https://www.linkedin.com/in/dr-oleg-konovalov/ Website: http://olegkonovalov.com/ Connect with Raquel Ark: www.listeningalchemy.com Mobile: + 491732340722 contact@listeningalchemy.com LinkedIn Podcast email: listeningsuperpower@gmail.com

In the workplace, we encounter various personalities, some more challenging than others. Traits like narcissism, Machiavellianism, and psychopathy among colleagues or leaders can significantly impact workplace dynamics, leading to conflicts, manipulation, and toxicity within teams. Recognizing and understanding these traits can help you navigate such environments more effectively. Meet our guest, Jon Gruda, a Professor in Organizational Behavior who specializes in anxiety, leadership, and personality research. He discusses how to identify characteristics of the Dark Triad and shares strategies on how to manage interactions with these individuals. Jon Gruda is a lifelong learner with impressive credentials. He holds a PhD in Management from emlyon business school, a Doctorate in Psychology from Goethe University, and an MSc in Affective Neuroscience from Maastricht University, alongside several business and management degrees. Throughout his academic career, Jon has consulted organizational leaders and CEOs, and has taught over 10,000 students and early career executives across Europe. Jon's mission is to advance the understanding of human behavior in organizations, helping individuals and teams achieve their potential and well-being. He has published over 20 papers in peer-reviewed journals and frequently contributes to various media outlets, sharing his expertise with a wider audience. In this episode, we delve into the concept of the Dark Triad. Jon provides valuable insights into recognizing and navigating challenging personality traits such as narcissism, Machiavellianism, and psychopathy in the workplace. By shedding light on these traits and their potential impact on organizational dynamics, Jon offers strategies to identify such behaviors and build support networks within your workplace. He also emphasizes the importance of self-awareness and proactive approaches to managing interactions with individuals exhibiting these traits, helping you thrive in complex work environments "Don't become the person that you don't want to be." - Jon Gruda SUPERPOWER Notes: 00:32 - That moment he noticed the power of listening: Talking to students and not just teaching, but having conversations. 01:42 - How listening impacts not just the mind but one's whole being 04:52 - One significant moment where a student shared a personal experience which became a driving force to do his work. 11:58 - Understanding the 'Dark Triad': Narcissism, Machiavellianism, Psychopathy 21:50 - How to recognize narcissistic traits in the workplace and get them to listen: Structure team meetings to have a lot more prep time upfront 33:55 - Spotting manipulation and deceit and what you should do: Approach them with clear, logical arguments and past evidence 47:00 - Recognizing a psychopath and how to effectively deal with them 56:25 - Crucial points of concern for organization with individuals having 'dark traits' 59:00 - Helpful strategies you can employ across all these 'dark traits' 01:05:50 - The idea that everyone exhibits 'dark traits' and understanding that some score higher on these traits than others. 01:09:50 - What characterizes a machiavellian 01:12 :30 - How to get in touch with Jon Key Takeaways: "The only way to listen is to create an environment where people are actually willing to share." - Jon Gruda "If you want them to go with the decision that you want to make, that you know is the best decision for the team, then you need to highlight how this decision that you want the leader to take is mutually beneficial." - Jon Gruda "Choosing the right moment when to approach them [psychopath leader]. Look for moments when the leader is particularly receptive to your input, directly following a public success." - Jon Gruda "I don't necessarily agree with the phrasing, but it does resonate well when you're dealing with psychopaths: Be Machiavellian."- Jon Gruda "Listen to yourself. " - Jon Gruda "Pretty good advice that I've learned from clients and from executives that I had to deal with: build a support network." - Jon Gruda "Knowing why people do what they do in any given situation is really, really powerful because it makes you a better person." - Jon Gruda Notes/Mentions: Dark Triad by Jon Gruda: https://docs.google.com/document/d/1IFRqJon-bEhynUMhSBowdC78HA_gNHpw-7nKRKTwJ1g/edit Connect with Jon Gruda: LinkedIn: https://www.linkedin.com/in/jongruda/ Connect with Raquel Ark: www.listeningalchemy.com Mobile: + 491732340722 contact@listeningalchemy.com LinkedIn Podcast email: listeningsuperpower@gmail.com

It's easy to feel drowned out, overlooked, or even silenced amidst the clamor of opinions and power plays. But what if, amid this chaos, we dared to pause and embrace a far reaching act—the profound power of listening? Imagine a world where instead of engaging in heated debates, we develop genuine, attentive listening. Not merely hearing words, but understanding the deeper nuances of human interaction and connection, even when on the surface, it seems to be only about the money. My guest on your SUPERPOWER listening podcast, Peter Yaholkovsky, has an extensive background in the linguistic foundations of trust and communication, having studied and worked with Dr. Fernando Flores since the 1980's and being certified by the Strozzi Institute as a Master Somatic Coach. Over the past three decades, Peter has coached families and executive teams in building and restoring trust. Prior to his consulting career, Peter practiced Internal Medicine as a Board Certified Internist after graduating from Stanford University and UC Davis Medical School. His recently published book, Listening for Candor, illuminates a path for trust conversations by building a shared sense of what matters. Looking back, he sees the through-line is communication -- wrapping around trust as trust wraps around 'what really matters' -- which comes down to commitment and responsibility. He shares examples about how to deal with what matters to you, me, and us together. The question is: how do we build a 'we' with substance? In this episode, Peter shares how to pause and truly listen, recognizing what truly matters so that "we" can move forward and work together towards shared goals. . "Possibilities start taking shape, all built from what matters and what's important to pay attention to." - Peter Yaholkovsky SUPERPOWER Notes: 02:25 - That moment he noticed the power of listening: In the early eighties when I became engaged with what communication is and the various commitments we make in speaking. 11:38 - What he would tell his younger self now as a medical practitioner back then. 17:18 - How listening interplays with power: Always listen for what matters. 26:16 - Consciously designing conversations: It is helpful to understand the difference between a statement of facts and an interpretation. 28:32 - How to argue with opinions: Find a way to move together into the future. 33:57 - Getting your voice heard amidst power plays: Get everybody lined up with what matters. 37:57 - Big difference between operational versus personal relationship 44:09 - Peter's inspiration to write his book, Listening for Candor 52:21 - Where you can get a copy of 'Listening for Candor' Key Takeaways: "Listening is not like an algorithm. It is a discovery of information that then makes a decision going this way or that." - Peter Yaholkovsky "Listening is connecting with the world,…the aspirations, the possibilities, the constraints of the other, and moving together to orient them for going forward." - Peter Yaholkovsky "When listening, I'm looking at the interplay of relationships, concerns, engagement, commitment, and what's the underlying overlying big deal, hardly ever spoken -- trust." - Peter Yaholkovsky "If you're listening for what matters and what matters is I protect myself, or what matters is I'm right. That's not headed for building trust." - Peter Yaholkovsky "Listening is not just receiving information. Listening is an engagement with the intention of another." - Peter Yaholkovsky Notes/Mentions: Listening for Candor: Building Trust in Relationships that Matter by Peter Yaholkovsky: https://www.amazon.com/Listening-Candor-Building-Relationships-Matter-ebook/ Connect with Peter Yaholkovsky: LinkedIn: https://www.linkedin.com/in/peter-yaholkovsky/ Website: https://www.peter-yaholkovsky.com/ Connect with Raquel Ark: www.listeningalchemy.com Mobile: + 491732340722 contact@listeningalchemy.com LinkedIn Podcast email: listeningsuperpower@gmail.com