
Leaders In Payments
Hear directly from C-level executives in payments/fintech about industry trends, successful strategies, products, services, and what the future holds for the payments/fintech industry. We cover the entire industry from merchant acquiring, payment processing, ISOs, payfacs, fraud, security, issuing, b2b, fintech, to start-ups, if it goes on in payments we will be talking about it.
Latest episodes

May 21, 2024 • 23min
Bob Kaufman, Founder & Chairman of the Board at ConnexPay | Episode 323
This episode of the Leaders in Payments podcast introduces listeners to Bob Kaufman, the visionary founder of ConnexPay. His narrative not only shed light on the inception and growth of his company but also on the broader trends shaping the future of B2B payments. ConnexPay stands out in the payment industry as a disruptor, successfully handling both incoming and outgoing payments. It's a feat that sets them apart in a market where competitors often focus on just one aspect of the transaction.The discussion delved into the enduring prevalence of credit card use in the travel and e-commerce sectors, highlighting the advantages they offer, such as security and dispute rights. Bob contrasts this with the challenges presented by alternatives like PayPal and blockchain, noting the importance of simplicity and legal dispute mechanisms for consumer confidence. Furthermore, the episode emphasized the influence of Generation Z, whose expectations for digital-first, frictionless experiences are driving innovation in the payment space.

May 16, 2024 • 29min
Special Series: The Omnicommerce Revolution with Yael Barak, VP of Product Management at Worldpay | Episode 322
In a world where digital innovation is constantly reshaping the commercial landscape, understanding the evolution of omnicommerce is essential for businesses and consumers alike. Yael Barak, VP of Product Management at Worldpay, sheds light on this very transformation during this latest collaboration between the Leaders in Payments Podcast and Worldpay. The discussion begins with an exploration of omnicommerce and its nuanced existence in today's economy. The fusion of brick-and-mortar stores with e-commerce platforms has revolutionized consumer expectations, with businesses now required to meet their customers wherever they are. This seamless blend of physical and digital shopping experiences has given rise to a new economy that thrives on accessibility and convenience. As we delve deeper, Yael explains how Worldpay is at the forefront of this revolution, providing scalable payment solutions that cater to a diverse range of clients, from nimble local shops to expansive enterprise networks.Yael also touches on the importance of understanding the varying needs of different verticals. For instance, mobile payment solutions that may be ideal for a contractor may not suit the needs of a restaurant that utilizes QR codes. It is this keen sense of specificity that has allowed Worldpay to craft payment solutions that resonate with individual merchant requirements, providing a frictionless purchasing process that enhances the customer experience.As the digital age continues to advance, the line between physical and online commerce blurs even further, paving the way for an omnicommerce ecosystem that is as boundless as the technology that fuels it. Businesses that embrace this revolution, with guidance from industry leaders like Yael Barak and companies like Worldpay, will be well-positioned to succeed in the digital economy that awaits us.

May 14, 2024 • 24min
Arad Levertov, Co-founder & CEO of Sunbit | Episode 321
In an industry where financial inclusion and innovation are paramount, the latest episode with Arad Levertov, Co-founder and CEO of Sunbit, stands out as a beacon of progress. The episode focuses on how Sunbit is revolutionizing the financial landscape for essential services such as auto repairs and healthcare, by offering hassle-free financing options to consumers. With a staggering approval rate of 90% for applicants, Sunbit's approach is not only inclusive but also indicative of a significant shift in consumer lending practices.The impact of Sunbit's technology is not limited to the consumer experience. The company's innovative approach extends to its partnerships with merchants and the development of an ecosystem that transcends payment processing. Sunbit's emphasis on sales, partnerships, and the use of data analytics underscores the importance of a holistic approach to financial services—one that benefits all stakeholders involved.As the fintech landscape continues to evolve, companies like Sunbit are at the forefront, steering the industry towards a more inclusive and customer-centric future. Arad's foresight and leadership have positioned Sunbit as a pivotal player in the fintech revolution.

May 9, 2024 • 29min
Payments in Stadiums, Entertainment Venues & Festivals with Jake Stone, CRO of Cheq by Cantaloupe | Episode 320
In a world where convenience is king and technology reigns, the realm of live event payments is undergoing a revolutionary transformation. Jake Stone, Chief Revenue Officer of Cantaloupe, graces us with his insights in a recent podcast episode, highlighting the seismic shift towards self-service and mobile payments in stadiums, entertainment venues and festivals. This move is not only enhancing the fan experience but also significantly augmenting venue revenue—a double win for the industry.The emergence of Generation Z as a driving force in the economy is shaping how payment systems evolve. Their mobile-first mindset and preference for digital solutions are paving the way for venues to rethink their service models. And as we cast our eyes towards the horizon, the future of event payments looks cashless and frictionless. Technologies such as AI and biometrics are on the cusp of redefining convenience and personalization. But this transformation isn't solely about the technology; it's about the human experience. These advancements in payment systems are designed to keep fans immersed in the event, reducing the time spent waiting in line and increasing the time spent enjoying the spectacle.In conclusion, the path towards a cashless, high-tech future in live event arenas is not just inevitable; it's already underway. The innovations spearheaded by companies like Cantaloupe are setting a new standard in the industry. As we embrace these changes, we're not just witnessing the evolution of payment systems; we're participating in the redefinition of the live event experience itself.

May 7, 2024 • 30min
Booshan Rengachari, Founder & CEO at Finzly | Episode 319
The banking industry, long characterized by its stability and resistance to change, is currently undergoing a radical transformation, primarily driven by the rapid advancements in financial technology. The latest episode of the Leaders in Payments podcast, featuring Booshan Rengachari, Founder & CEO of Finzly, offers a deep dive into this seismic shift, particularly focusing on how mid-sized and community banks can harness the power of fintech to revolutionize their operations.A significant part of the discussion centers on Finzly's ascent as a formidable player in the finance technology space. Booshan recounts the initial focus on foreign exchange and international banking, leading to the development of a unified platform for various payment systems. Finzly's innovation allows banks to transition seamlessly from outdated systems to cutting-edge infrastructure capable of real-time processing and adaptability. This technology leapfrogs the constraints of legacy systems, empowering banks to offer sophisticated financial products rapidly.In summary, this Leaders in Payments Podcast episode is more than just an exploration of financial technology; it's a story of transformation and the people who drive it. As the industry looks towards a future where money moves in real-time and banking operations become more customer-centric, pioneers like Booshan Rengachari and companies like Finzly are at the forefront, shaping the new financial landscape.

Apr 30, 2024 • 39min
Luke Voiles, CEO of Pipe | Episode 318
In an age where financial technology is rapidly evolving, small businesses are often left grappling with outdated banking systems and cumbersome loan processes. The latest episode of the Leaders in Payments podcast presents an eye-opening discussion with Luke Voiles, the CEO of Pipe, who shares his story from his humble beginnings in Sherman, Texas, to the forefront of the fintech revolution.Pipe's business model is groundbreaking, focusing on integrating financing options within the software platforms businesses use every day. Voiles explains that traditional banking systems, with their rigid structures, are no longer adequate for the dynamic needs of modern enterprises. He envisions a world where accessing capital is as simple as clicking a button when issuing invoices or running payroll—a future where financial services are embedded within the tools entrepreneurs use to manage their operations. In sum, the episode paints a picture of a financial ecosystem that is more inclusive, efficient, and supportive of small businesses, with fintech companies like Pipe leading the charge in revolutionizing access to capital. It's a testament to the power of technology in democratizing financial services and empowering business owners to achieve their aspirations with the right tools and resources at their fingertips.

Apr 25, 2024 • 42min
Rhett Roberts, Co-Founder & CEO of LoanPro | Episode 317
In a rapidly evolving financial landscape, technology continues to play a pivotal role in shaping how we manage and interact with money. This shift is most evident in the domain of loan management and digital banking, a topic discussed in our recent podcast episode featuring Rhett Roberts, the Co-Founder and CEO of LoanPro. The episode takes listeners on a journey through the intersection of loans and technology, revealing how this convergence is leading to more seamless financial experiences for consumers and institutions alike.The LoanPro platform was born from a need to manage diverse loan types more efficiently, emerging as a versatile solution in a field of specialized loan management systems. Its unique ability to consolidate the management of various loan types onto a single platform has not only improved user experiences but has also increased operational efficiency.Rhett's personal evolution is equally as compelling as his professional achievements. From earning his first income at a shooting range to venturing into car dealerships and ultimately into the tech space, his entrepreneurial spirit shines through. He also discusses his philanthropic work with the charity 'Become More,' linking his efforts in Cambodia to a broader vision of enriching lives.

Apr 23, 2024 • 26min
Adam Goller, EVP, Head of Fintech Banking at Cross River | Episode 316
As the financial sector continuously evolves, it is vital to understand how traditional banking is merging with fintech innovation to craft the future of finance. In the latest podcast episode, we are introduced to Cross River, a financial institution that has not only witnessed but also contributed to this evolution. The episode offers an in-depth exploration of how Cross River, under the guidance of Adam Goller, EVP, Head of Fintech Banking has developed a unique niche at the crossroads of technology and traditional banking.The 2008 financial crisis is known for its destructive impact on the global economy. However, it also provided the impetus for innovation and the creation of new business models in the banking industry. Cross River was birthed during this tumultuous period with a vision to redefine banking by integrating cutting-edge technology into the traditional financial sector.The podcast highlights the need for a resilient ecosystem in modern banking—one that can withstand the pressures of regulatory changes and market fluctuations. Cross River's journey serves as a case study for other financial institutions navigating the convergence of fintech and traditional banking.

Apr 16, 2024 • 23min
Rich Schalabba, Founder & CEO of Payment Integrity Partners | Episode 315
Unlock the secrets of protecting your company's bottom line with Rich Schalabba, the CEO of Payment Integrity Partners, as we dissect the crucial yet frequently ignored issue of financial leaks in the retail world. In our conversation, Rich peels back the layers of the payment landscape, revealing how his firm's cutting-edge technology and rigorous methods meticulously sift through mountains of transaction data to recover lost revenue for retailers. It's a masterclass in securing the financial fortitude of large organizations, ensuring that every penny is rightfully placed. Learn how Payment Integrity Partners is changing the game in the recovery audit industry, boasting a distinctive blend of deep client connections, bespoke audits, and proprietary technology that outmatches the competition. Rich divulges how their rapid audit process is not merely about reclaiming funds but is a strategic move towards fortifying future financial practices. Rich also shares his professional journey and the passion that led him to found Payment Integrity Partners. His personal narrative is one of entrepreneurial spirit and dedication to excellence in service, a testament to the company's success and the value they provide to their clients.

Apr 11, 2024 • 31min
Carey Ransom, Managing Director of BankTech Ventures | Episode 314
The digital transformation of community banks is not just a buzzword; it's a vital pivot towards sustaining relevance and competitive edge in an increasingly tech-centric financial world. The latest episode of the Leaders in Payments podcast, featuring Carey Ransom, Managing Director of BankTech Ventures, provides a deep dive into this transformation. BankTech Ventures stands out by directly involving bankers in the investment process, ensuring the solutions not only fit the banks' needs but also resonate with the communities they serve. The organization acts as an R&D arm, navigating through the plethora of available fintech options to guide community banks toward top-tier, strategic solutions. This careful selection is driven by a dual focus on cost reduction and revenue enhancement, targeting both customer-facing and internal processes.The episode is a must-listen for anyone in the banking or fintech industries, as well as for those interested in how technology reshapes traditional business models. With a comprehensive examination of the state of community banking and the strategic use of technology, the podcast stands as a testament to the transformative power of fintech and the enduring spirit of community banking.