Leaders In Payments

In the latest episode of the Leaders in Payments podcast, host Greg Myers engages in a compelling conversation with Carlos Navarro, CEO of Corvia. Carlos takes us on an insightful journey through the company's strategic maneuvers and innovations. Discover why Corvia's focus on the SMB space and higher-risk areas sets them apart, and how their location in Austin, Texas, along with substantial investments in risk and compliance systems, gives them a significant edge. Carlos shares the company's impressive growth trajectory, robust partner ecosystem, and cutting-edge solutions for boarding and transaction monitoring, offering listeners a comprehensive look at what makes Corvia a standout player in a crowded market.Carlos also opens up about his personal journey, from founding a small consulting firm to holding pivotal roles at industry giants like IBM and JP Morgan, ultimately leading him to Corvia's helm. With a passion for mentoring and talent development, Carlos provides invaluable career advice for new graduates eager to break into the fintech world. Listen as he recounts his tenure on the Junior Achievement board in Atlanta, his role as a high school football coach, and his love for college football. Packed with personal anecdotes and professional wisdom, this episode is a treasure trove for anyone keen on understanding the dynamic landscape of payments and fintech.

Unlock the secrets of seamless Omnicommerce as we dive into Worldpay's Commerce360 product set with Shae Orrick, Senior Product Manager, and Yael Barak, VP of Product Management. Discover how small businesses can thrive by integrating payment acceptance across multiple channels into one robust merchant portal. Developed in partnership with GoDaddy, Commerce360 not only simplifies payments but also comes packed with marketing services and social media connections. Learn how the three concepts—Connect, Run, and Grow—are tailored to help businesses set up payments, streamline operations, and expand their customer base effortlessly.Ever wondered how friction impacts your business? Friction can turn customers away and complicate your business operations, but Commerce360 tackles this head-on. Yael and Shea shed light on how their solution bridges the gap between online and in-store experiences, smoothing out payment processes and making interactions easier for both consumers and merchants. Imagine consolidating multiple systems into one user-friendly portal, much like having a smartphone for all your business needs. Plus, the sleek design of the Commerce360 terminal adds a touch of modern flair and credibility. Tune in to see how this innovative tool can transform your business operations and elevate your customer engagement.

The world of payments is rapidly evolving, and Ingenico's SoftPOS technology is at the forefront of this revolution. In this episode, Mike Barnes, Sales Director and Head of Banks and Acquirers at Ingenico, dives deep into the innovative features and capabilities of SoftPOS, offering valuable insights into its integration, customization, security, and future evolution.SoftPOS is a game-changer in the payments industry as it transforms any NFC-enabled mobile device into a seamless payment terminal. This means that merchants can accept payments on their smartphones or tablets, unlocking a world of possibilities. Mike Barnes emphasizes the importance of clear communication and ongoing collaboration between partners and Ingenico during the integration process.Security and payment flexibility are paramount in the world of payments, and SoftPOS by Ingenico delivers on both fronts. SoftPOS is an app-based solution that simplifies transactions, protects sensitive data, and ensures the highest level of security with stringent PCI certifications and software-based security measures. We share compelling success stories, like how SoftPOS provided reliable payment solutions during network outages, and explore the future evolution of SoftPOS. Learn how customer feedback is driving the development of new features such as DCC, loyalty programs, and installment payments, setting the stage for SoftPOS to revolutionize the payments landscape for SMBs and retailers worldwide.

Unlock the secrets of omnicommerce and revolutionize your business with insights from Shea Orrick, Senior Product Manager at Worldpay. Ever wondered how to provide a seamless, unified shopping experience across multiple channels? Our latest episode promises to break down the complex world of omnicommerce into actionable steps that can help you adapt to ever-changing consumer buying habits. You'll gain valuable knowledge on how integrated systems and data can enhance the consumer experience while making business management more effective.Shea guides us through the journey of adopting omnicommerce solutions, often discovered through online research, ads, and trusted partners like banks. We dive deep into the top three pain points these solutions address—simplifying business operations into a single portal, improving inventory management through key business insights, and keeping customers happy with efficient, cost-effective marketing strategies. Learn about Worldpay's Commerce360, a powerful tool designed to streamline your operations with features like a robust payment system, seamless website integration with GoDaddy, and comprehensive marketing and inventory management tools.Shea provides an exclusive look at Commerce360's future plans, including an online order option for merchants not ready for a full-fledged website, advanced user management tools, and the integration of AI technology to make inventory management a breeze. With Worldpay and GoDaddy's combined expertise, you can expect continuous improvements and innovative features that future-proof your business. 

Can you imagine turning every software company into a payment powerhouse? That's exactly what Jo Phillips and Will Corbera, co-CEOs of Payabli, are doing. In this episode, we chat with Jo and Will about their groundbreaking work in the payments industry, transforming software businesses by providing a unified API for payment acceptance, issuance, and operational management. From Jo's roots in his grandfather's jewelry business in Southern California to Will's multicultural upbringing across Miami, Barcelona, and Costa Rica, you'll hear about the personal journeys that led them to joining forces at Payabli.Jo and Will share insider advice for newcomers to the payments industry, underscoring the value of understanding the payments value chain, having a mentor, and focusing on a specific vertical. Plus, they express their gratitude to their hardworking team and announce exciting job openings at Payabli, offering a golden opportunity for aspiring fintech professionals. They also encourage aspiring entrepreneurs to take the leap into the fintech space, highlighting its potential for disruption and innovation.

Navigating the ever-evolving landscape of the payments industry can be a daunting endeavor, but with the right insights and guidance, it can also be an area ripe with opportunities for growth and innovation. In a recent episode of the Leaders in Payments podcast, Brent Rose, CEO of EPSG, offers a wealth of knowledge gleaned from his 30-year journey in the payments sector. Brent's background is deeply rooted in the Midwestern values of integrity and hard work, which have played a significant role in his ascent to the helm of EPSG.The podcast episode delves into the transformative journey of EPSG from a sales-centric organization to a full-service acquiring payments provider. This shift underscores the company's strategic investments in technology and infrastructure, which are crucial for staying competitive in the rapidly changing FinTech arena. Brent emphasizes the importance of supporting small merchants, particularly in the densely populated New York-New Jersey metro area, highlighting the unique challenges and rewards that come with catering to this segment.Brent's personal stories, including his experiences in youth sports coaching underscore the parallels between his coaching philosophy and his professional ethos. As EPSG continues to make strategic strides in the payments industry, Brent's insights offer valuable lessons on resilience, strategic thinking, and the power of enduring relationships in business.

How did a pre-med student from Yale end up transforming the landscape of chargeback mitigation? Join us as Qi Cao, the co-founder and CEO of Chargeblast, reveals his fascinating journey from life science consulting and hedge fund analysis to pioneering tech-forward solutions in the payments industry. Discover how Chargeblast is slashing chargeback rates by up to 99% for hyper-growth startups using Stripe and Shopify. Get an insider look at the unique strategies Chargeblast employs, the pivotal role of social media for business growth, and the significance of strategic partnerships with industry giants.This episode also uncovers the incredible potential of Generative AI in optimizing chargeback alerts across sectors like health, subscription SaaS, and e-commerce. You'll hear about the latest trends in payments, including the future of peer-to-peer transaction chargebacks and the crucial role of card tokenization. Qi also shares his personal passions, from daily workouts to mentoring a diverse team, offering invaluable advice for anyone venturing into the fintech or payments space. Don’t miss out on the practical tips and inspiring stories packed into this compelling conversation!

Ready to uncover how consumer demographics are transforming the payments landscape? Join me in a fascinating discussion with Yael Barak, VP of Product Management and Kari Finley, Senior Director of Global GTM from WorldPay. They share their unique perspectives on how omnicommerce is evolving and why it's crucial for merchants to provide seamless experiences across all channels. We dive deep into the generational preferences shaping payment trends. Discover why Gen Z is so comfortable with mobile transactions and willing to share personal data for convenience, while millennials lean towards buy now, pay later options and loyalty programs. Gain insights into the ongoing relevance of point-of-sale and cash transactions for Gen Xers and baby boomers, highlighting the diverse needs that must be met within the payments ecosystem.Lastly, we explore the impact of COVID-19 on omnicommerce adoption across generations. Hear how the pandemic accelerated digital commerce, even among older consumers, and brought lasting changes to shopping habits. Our conversation also tackles the challenges faced by smaller merchants in implementing omnicommerce solutions and underscores the importance of providing multi-channel experiences to attract younger consumers. Plus, learn how WorldPay's omnicommerce solutions streamline operations, making it easier for businesses to integrate and reconcile various processes. Don't miss this comprehensive look at the future of commerce!

The financial industry has been undergoing a remarkable transformation, a topic comprehensively discussed in the latest podcast episode featuring Sarah Biller, Co-Founder of Fintech Sandbox. In a world increasingly driven by digital innovation, data has become the lifeblood of financial technology growth. This growth is not only reshaping the way we think about finance but also integrating tech into sectors as diverse as healthcare and the automotive industry.Sarah's journey is as fascinating as it is insightful, starting from her roots in West Virginia and culminating in her significant contributions to the Boston entrepreneurial ecosystem. She has been instrumental in aiding fintech startups to flourish by providing invaluable data access—ranging from market tick data to eclectic weather patterns—free of cost. This initiative supports the startups' growth at a critical stage, without the hindrance of data procurement expenses.Moreover, the episode touches upon the values of community and collaboration. These values are ingrained in Sarah's approach to fostering a supportive environment where entrepreneurs can connect and thrive. It's this belief in the collective that underpins the podcast discussion, as it reveals how financial services can seamlessly merge into various industries to optimize transaction experiences and enhance risk assessments.

In an era where financial transactions and corporate expense management are undergoing revolutionary changes, it's critical to stay ahead of the curve. Our latest podcast episode features Rick Fletcher, Group President of Corpay Payables, who shares his extensive knowledge and insights into mastering global expense management and embracing payment innovations.Rick discusses the complexities of managing corporate expenses, particularly for middle-market companies. He points out that while larger banks might overlook these businesses, Corpay thrives by offering comprehensive services tailored to their needs. This approach not only empowers companies to make better financial decisions but also ensures policy compliance through customized financial tools.As the market for financial outflows and payment solutions becomes more dynamic, Rick emphasizes the importance of fusing technology with human-driven processes. This blend is pivotal for creating specialized card programs that complement broader expense management strategies. Furthermore, the efficiency of back-office operations is crucial for executing payments, managing working capital, and preventing fraud.