
The Agency Profit Podcast
Welcome to the Agency Profit Podcast hosted by Marcel Petitpas, CEO and Co-Founder of Parakeeto.
Finally, an agency podcast that isn't JUST about getting more clients.
On the show, we bring in experts, agency owners and consultants to share their actionable tips for improving profitability and operational efficiency.
Here, you'll learn what systems to implement in your business, what kind of KPI's to track, and benchmarks to aim for. How to manage things like capacity, utilization, billing rates, processes and procedures, what tools to use, mistakes to avoid and so, so much more.
If you're tired of putting out fires, working long hours, and growing revenue but not profits, you're in the right place.
Latest episodes

Nov 21, 2023 • 30min
Increasing Agency Profits With Client Lifetime Value, With Robert Patin
This podcast discusses the importance of client lifetime value in agencies, the need to increase customer lifetime value and implement recurring fees, delivering real value to clients through regular meetings, maximizing agency profitability through pricing, and measuring client lifetime value.

Nov 1, 2023 • 21min
Mastering the Art of Hiring: How to Find the Perfect Freelancers for Your Agency, With Emily Hunkler
QUICK LINKS:• The Agency Profitability Toolkit - Get the templates, formulas, and frameworks we've used with our consulting clients to help them double their profitability in under 60 days, absolutely free• For more information on our Agency Profitability Systems and Consulting, check out parakeeto.com• Love the podcast? Leave us a review on the platform of your choice at this link• Want to see/read more about this episode? Then do make your way to parakeeto.com/blogGUEST LINKS:GoWPQuickly HireGoWP FaceBookABOUT: Emily is the Chief Operating Officer for GoWP, a company helping agencies grow through their dedicated staffing and via white-label WordPress service development.

6 snips
Oct 18, 2023 • 25min
Growing Your Agency Through Acquisition, With Chris Moore
Entrepreneur and business growth specialist, Chris Moore, discusses the benefits and strategies of growing agencies through acquisition, including financing options, common mistakes to avoid, and the opportunity presented by retiring business owners. He emphasizes the importance of multiple income streams, team building, and exploring off-market acquisitions.

Oct 4, 2023 • 21min
Transforming Agency Burden into an Asset, With Jason Swenk
QUICK LINKS:• The Agency Profitability Toolkit - Get the templates, formulas, and frameworks we've used with our consulting clients to help them double their profitability in under 60 days, absolutely free• For more information on our Agency Profitability Systems and Consulting, check out parakeeto.com• Love the podcast? Leave us a review on the platform of your choice at this link• Want to see/read more about this episode? Then do make your way to parakeeto.com/blogGUEST LINKS:Jason's author pageAgency MasteryJason's Blog Jason's PodcastLinkedInYouTubeABOUT: Jason is one of the prominent thought leaders and coaches for digital agencies in the space. He's literally written the book for growing an agency from nothing to two eight-figure agencies.

Sep 27, 2023 • 27min
The Ultimate Guide to Understanding Agency Rates, With Marcel Petitpas
The podcast explores the changing landscape of agency rates and pricing models. It discusses the importance of understanding billable rates and setting target rates. The factors contributing to a drop-off in agency rates are also explored. The chapter emphasizes the need for setting appropriate rates based on team composition and compensation. Strategies to improve the average billable rate and measure agency profitability are also discussed.

Sep 20, 2023 • 24min
How to Build Commercial Knowledge within Your Agency, With Alfie Wenegieme
QUICK LINKS:• The Agency Profitability Toolkit - Get the templates, formulas, and frameworks we've used with our consulting clients to help them double their profitability in under 60 days, absolutely free• For more information on our Agency Profitability Systems and Consulting, check out parakeeto.com• Love the podcast? Leave us a review on the platform of your choice at this link• Want to see/read more about this episode? Then do make your way to parakeeto.com/blogGUEST LINKS:Alife’s LinkedInAlfie’s FacebookCactusInstagramTwitterABOUT: Chartered accountant and Managing Partner at Cactus, Alife helps small to medium-sized agencies to achieve profitable growth organically through Mergers and acquisitions. He also trains agency staff to be more commercially aware.

Sep 6, 2023 • 27min
Finding Focus in Your Agency One Metric at a Time, With Ryan Watson
QUICK LINKS:• The Agency Profitability Toolkit - Get the templates, formulas, and frameworks we've used with our consulting clients to help them double their profitability in under 60 days, absolutely free• For more information on our Agency Profitability Systems and Consulting, check out parakeeto.com• Love the podcast? Leave us a review on the platform of your choice at this link• Want to see/read more about this episode? Then do make your way to parakeeto.com/blogGUEST LINKS:Ryan's LinkedInUpsourced LinkedinYoutubeTwitterInstagramUpsourced AccountingAgency Lifecycle blogABOUT: Ryan is an experienced operations and finance leader for creative agencies and venture-funded startups. As a partner at Upsourced, he helps scaling agencies build better plans, see the future, and drive profits.

6 snips
Aug 23, 2023 • 27min
Scaling a Technology Enabled Service Firm from $20-$150M, With Corey Quinn
Corey Quinn, scaling expert, discusses the Scorpion business model, services-led technology development, and the resurgence of services in software. He explores specialization in professional services and shares valuable content and resources for agency owners.

Aug 9, 2023 • 23min
Unveiling The Future of Time Tracking, With Ilia Markov
QUICK LINKS:• The Agency Profitability Toolkit - Get the templates, formulas, and frameworks we've used with our consulting clients to help them double their profitability in under 60 days, absolutely free• For more information on our Agency Profitability Systems and Consulting, check out parakeeto.com• Love the podcast? Leave us a review on the platform of your choice at this link• Want to see/read more about this episode? Then do make your way to parakeeto.com/blogGUEST LINKS:Ilia's TwitterIlia's LinkedInThe Toggl BlogToggl's Anti-Surveillance StatementAgency Profit Margins blogABOUT: Toggle might be well known for their time tracking software, but they also offer project management/resource and capacity management tools (Toggl Plan) plus hiring software (Toggl Hire) used by over 70,000 teams across the world.

Aug 2, 2023 • 23min
Unpacking The Truth Behind The 4-Day Workweek, With Marcel Petitpas
QUICK LINKS:• The Agency Profitability Toolkit - Get the templates, formulas, and frameworks we've used with our consulting clients to help them double their profitability in under 60 days, absolutely free• For more information on our Agency Profitability Systems and Consulting, check out parakeeto.com• Love the podcast? Leave us a review on the platform of your choice at this link• Want to see/read more about this episode? Then do make your way to parakeeto.com/blogMARCEL'S LINKS:ParakeetoAgency Profit PodcastLinkedInParakeeto’s LinkedInTwitterABOUT MARCEL: Marcel is co-founder and CEO of Parakeeto and fractional COO at Gold Front – a creative agency working with top tech companies in San Francisco, including Uber, Slack, and Google. In addition to being an agency profitability consultant – specializing in helping agencies get a handle on their gains –he's also an in-demand keynote/virtual speaker and podcaster.
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