Scaling With People

Send us a textUnlock the secrets to scaling your business with an insightful conversation featuring B2B SaaS expert Vanessa Sierra. Vanessa guides us through the complexities of integrating AI into marketing strategies, underscoring both its challenges and unparalleled opportunities. Learn how the concept of "going slow to go fast" can transform your approach, allowing you to refine your messaging and strategy with precision. Vanessa's expert insights reveal how AI can be a powerful ally in amplifying your strategic vision without diminishing the irreplaceable value of human insight. Explore the fine art of leadership balance, where empowering your team with creative freedom can lead to remarkable business success. Vanessa and I discuss the necessity of fostering an environment that encourages continuous learning and upskilling, particularly with AI tools, to enhance both individual and company growth. As we navigate the evolving business landscape, the episode emphasizes the importance of seasoned leadership and strategic cohesion. By understanding the potential pitfalls of over-relying on AI, we highlight the need for a robust strategic framework to maintain brand cohesion and alignment with company goals. Don’t miss out on this engaging episode packed with actionable insights to propel your business forward.

Send us a textUnlock the secret to brand growth through podcasting as we welcome Liz Brooks, an insightful PR specialist from Interview Valet. Discover how podcasting can revolutionize your public relations strategy by providing an accessible, informal platform that builds genuine connections with audiences. Liz and I explore the power of storytelling and the necessity of clear goals when appearing as a podcast guest, making it possible to reach new and diverse audiences in a meaningful way. We dive into the benefits of targeting smaller, more engaged audiences over large, indifferent ones, using a fascinating analogy from the music industry to illustrate this point.As we navigate the evolving landscape of podcasting, we discuss the innovative blend of human research and data analysis to select the ideal podcasts for clients and the exciting initiatives to develop a comprehensive impact score for shows. Liz shares her expert insights on maintaining personal relationships with podcast hosts and the creative strategies required to tackle niche topics. We emphasize the importance of adaptability in campaigns, especially in today's post-COVID world, underscoring how podcasting can be a valuable asset for business growth. Join us for this engaging conversation that promises to enrich your understanding of leveraging podcasting in the dynamic realm of brand development.

Send us a textUnlock the secrets to extraordinary customer experiences with our special guest, Blake Grewal, founder of Bold Growth. We explore the often-overlooked potential of data and technology in transforming how businesses interact with their clients. Through the lens of scorecards and critical metrics like net promoter scores, Blake shares how businesses can streamline their focus and unearth opportunities for growth. Discover how mapping every interaction across the customer journey not only identifies areas for improvement but also integrates technology seamlessly to enhance services, whether you’re in the service or product sector.In a world increasingly dominated by technology, prioritizing customer experience is a game-changer for startups and small businesses alike. With Blake's insights, we navigate the delicate balance between leveraging AI for productivity and maintaining the human touch that's so vital to customer satisfaction. Avoid the chaos of tech bloat by fully utilizing existing tools before jumping onto the next shiny new thing. By automating low-priority tasks, your business can transition from a reactive to a proactive stance, leading to happier employees and more satisfied customers.We'll also dive into the common pitfalls small businesses face with technology adoption and how simplicity can lead to success. Blake shares his entrepreneurial journey and the significance of staying grounded in tangible goals while being agile in response to customer feedback. Experience firsthand the power of innovative tools like Typeform and Unsurvey in making feedback collection more interactive and insightful. This episode is packed with practical advice and strategies designed to elevate your business's customer experience through the effective use of data and technology. Join us for an engaging conversation that promises to redefine how you view customer interactions.

Send us a textDiscover the transformative power of storytelling with communication expert Jason Anthoine in our latest episode of Scaling with People. With over 35 years of experience, Jason joins me, Gwyneth McCreary, to uncover strategies that bring founders and leaders closer to their teams. Ever wondered why storytelling is pivotal in aligning your employees with the company's mission and vision? Dive into the world of organizational storytelling and learn why even repetitive stories can be fresh and inspiring for new hires. Gain insights into the art of communicating across diverse backgrounds and experience levels, ensuring your message resonates effectively.We also unravel the intricacies of authenticity in leadership communication, highlighting the importance of genuine interaction over polished perfection. Jason and I tackle common challenges, such as misinterpretations and unexpected reactions, and share tips on leveraging key influencers within your organization to enhance message clarity. Whether you're visiting different locations or addressing sensitive topics, understanding local concerns is crucial. Finally, explore a framework focused on informing, involving, and inspiring, designed to elevate employee experience and culture. Join us for a treasure trove of actionable insights that promise to enhance your communication strategy and foster meaningful connections with your team.

Send us a textUnlock the secrets of transforming dreaded performance reviews into powerful motivators with our special guest, Carla Fowler. Explore how leaders can set crystal-clear objectives and embrace the concept of "brutal focus" to prevent burnout and enhance impact. By clearly defining priorities and translating visions into actionable language, leaders not only steer their teams more effectively but also show employees how their efforts are vital to the organization's success. We delve into the strategies for preparing performance evaluations in advance, ensuring that reflection and thoughtful planning drive the process, turning this routine task into an opportunity for growth and motivation.Ever wondered how to thrive in the unstructured learning environment of a startup? We tackle this challenge by exploring the importance of a personal learning process, contrasting it with traditional learning methods. Learn from Carla as she shares key strategies for identifying valuable resources and setting structured learning goals, all while maintaining a "feed forward" approach to management, fostering a growth-oriented dialogue. Discover how consistent action and flexible strategy adjustments can lead to high performance, allowing you to reach both personal and professional goals. Whether you’re looking to enhance productivity or redefine your approach to learning, this episode is packed with actionable insights to guide your journey.

Send us a textUnlock the keys to propelling your business forward with strategic financial insight in our latest episode of Scaling with People. Featuring Kevin Appleby, a visionary in finance team development, we explore the critical juncture when founders should bring finance experts on board. Discover why delegating transactional finance tasks early can free you to concentrate on transformative activities like investor relations and product innovation. Kevin sheds light on the indispensable role of strategic finance expertise during pivotal fundraising phases, from crafting dependable financial forecasts to leveraging industry contacts for securing funding. This episode is your guide to understanding how integrating finance professionals into your startup can provide a compelling strategic edge.In our deep dive into professional growth, we spotlight Grow CFO’s Future CFO program, a unique 12-month experience designed to catapult finance professionals into top-tier leadership roles. Through practical, interactive workshops held over Zoom, this program equips aspiring CFOs with crucial skills, while we stress the importance of nurturing existing talent alongside new hires in rapidly scaling companies. From our conversation, learn how hands-on experiential courses can transform finance roles at every level, from controllers to seasoned CFOs. As a founder, I share a crucial lesson on embracing flexibility and strategy pivots to drive business success. Tune in to tap into insights that could redefine your approach to financial management and career advancement.

Send us a textUnlock the power of emotional intelligence in business success with insights from our special guest, Jennifer Gardner, an esteemed attorney and influence expert. Ever wondered how understanding emotional dynamics can transform your leadership skills and decision-making? Jennifer shares her journey and expertise, highlighting the pivotal role of storytelling and emotional intelligence in effectively leading and influencing others. Discover how empathy and self-awareness can help craft messages that resonate with people's fears and aspirations, and hear about a groundbreaking legal case where these skills made all the difference in advocating for a client.Conquer your fear of public speaking and the anxiety of being judged by embracing and understanding these challenges. We explore practical techniques like grounding, breathing, and the strategic use of pauses to enhance communication clarity and presence. Jennifer provides invaluable advice on engaging your audience and avoiding jargon to ensure your message is not only heard but felt. By finding and focusing on your purpose, you'll learn how to connect more deeply with any audience, becoming a relatable and effective communicator. These insights promise to transform the way you approach speaking and influence others, leaving a lasting impact on your personal and professional life.

Send us a textUnlock the secrets of effective decision-making with insights from Chris Seifert, founder of Enabling Empowerment, as he joins me, Gwinniver Curry, to share his expertise on transforming business growth strategies. Discover how to break the cycle of micromanagement that often stems from necessity, not choice. Drawing on the wisdom from Daniel Kahneman's "Thinking Fast and Slow," we explore the subconscious nature of decisions and the critical need for organizations to invest in decision-making skills beyond mere execution. This is your chance to learn how to elevate your team's performance and drive your organization to new heights.Our conversation also sheds light on the power of empowerment and how it can counteract the pitfalls of micromanagement, such as employees' constant need for approval and lack of ownership. By establishing a common foundation and recognizing diverse perspectives, we present practical strategies and compelling anecdotes on fostering a culture that encourages proactive decision-making. Through patience and persistence, you can nurture empowered teams that contribute significantly to business growth. Don't miss this engaging discussion that promises to equip leaders with the tools to enhance decision-making and empower their organizations.

Send us a text Unlock the secrets of masterful storytelling in business with our guest, Mickie Kennedy, the visionary founder of eReleases. Discover how Mickie transformed his approach to press releases by embracing compelling narratives that not only captured media attention but also fueled business growth. This episode is a treasure trove for entrepreneurs, especially those in tech, as Mickie shares invaluable lessons on crafting strong, humanizing elevator pitches that captivate both media and potential employees. Get ready for insights into overcoming storytelling challenges and leveraging personal stories for impactful communication. But that's not all—explore the strategic power of PR for startups and learn why timing is everything. Find out how to build trust and credibility before jumping into paid advertising, and why choosing the right industry-specific PR firm can make all the difference. Mickey also uncovers the art of DIY PR efforts, including using AI to draft press releases that stand out. Plus, get inspired by a creative case study of a local auto repair shop that harnessed the power of surveys for media buzz and SEO success. Packed with strategies and success stories, this episode is your guide to using storytelling and PR as engines for sustainable business growth. 

Send us a textUnlock the secrets to achieving balance in the frenetic world of entrepreneurship with insights from our esteemed guest, Allie Stark. Allie, a veteran in health and wellness, shares her expertise on regenerative leadership and its critical role in fostering sustainable work environments amidst the chaos of modern productivity demands. Discover how reverse engineering goals into tangible steps can stave off burnout and lead to enduring success. As we navigate the challenges faced by entrepreneurs who often juggle too much, we delve into the importance of human connection and well-being as foundational elements of a thriving business culture.Witness the transformative power of adversity as we share two compelling stories of professional reinvention. Hear about a client who turned personal health challenges, including a battle with breast cancer, into a purpose-driven venture by creating an innovative exercise product. Reflecting on my own journey from a corporate ejection to business ownership, we explore the dynamics of career transitions and the significance of aligning roles with personal strengths. We also discuss the distinctions between startup environments and larger corporations, emphasizing the need for honest conversations about fit and alignment. This episode is a testament to the idea that embracing change can lead to growth and new beginnings for both individuals and businesses.