The Alldus Podcast - AI in Action

Today's guest is Jeffrey Tefertiller, President at Service Management Leadership. Jeffrey is a Senior Technology Executive focusing on Digital Transformation, Service Management and IT Asset Management. He is a Business Continuity leader with nearly three decades leading initiatives and organizations with large global teams, a broad span of control, and P&L responsibilities across many industries. Jeffrey is able to take complex problems and create solutions for varied audiences, from the C-level down to all levels of the organization. With a passionate and positive personality, he brings proven success and experience to positions of leadership. Jeffrey is a high performer who has a love for excellence and knows what “success” looks like in several global, geographically-diverse roles. He is a believer in analytics and metrics to measure success and opportunities for improvement. In the episode, Jeffrey will talk about: His 20+ years experience in Service Management, How ServiceNow can be enhanced from the user perspective, Challenges to be aware of when implementing ServiceNow, How he helps people through the implementation journey, and The importance of data integration

Today's guest is Raj Shukla, VP, Head AI & Machine Learning at SymphonyAI in Palo Alto, California. Founded in 2017, SymphonyAI are building the leading AI SaaS company for enterprise transformation across the most critical industry sectors. They provide focused AI applications designed to rapidly solve challenging business problems and deliver breakthrough insights, increasing operational efficiencies and growing revenue for customers. Raj is experienced at building at-scale, cloud-native products and Machine Learning applications that drive customer and business value. He has led Engineering and Applied Science teams that have built new revenue streams, driven product differentiation and achieved infrastructure efficiencies at scale. After nearly 14 years with Microsoft, Raj joined SymphonyAI in August 2022 where he leads core ML Engineering and AI platform teams, and heads the Incubation efforts aimed at tapping new markets and creating new revenue streams. In the episode, Raj will chat about: His background & previous work with Microsoft, The interesting work they do at SymphonyAI, His role and responsibilities as the VP of AI & ML, An insight into the day-to-day life of the Data Science team, Helping companies stay up to date with the fast-paced AI landscape, and Why SymphonyAI is a great place to work

Today's guest is Nicola Attico, Blockchain/DLT Solution Engineer – Innovation & Strategy Office at ServiceNow. Based in Milan, Nicola is strongly passionate and a self-motivated individual who deeply believes in innovative technologies. He has a significant understanding of technical & business processes, blockchain & distributed ledgers, and platform-as-a-service. He also has the ability to manage in cross-cultural teams with strong ethical values, and a belief in collaboration and respect. Nicola has excellent communication and public speaking skills, and frequently organizes and holds events, user groups and meetups while often presenting the value of technology in wider conferences. He also often publishes articles and other content on specialized magazines and online. In November 2018, he published his first book "Blockchain. Guida all'Ecosistema" ("Blockchain Ecosystem") and he published his second book "Enterprise Blockchain" in 2021. In the episode, Nicola will talk about: How he got into the world of ServiceNow, His role and work within DLT and Blockchain, How he is enabling a digital ecosystem at ServiceNow, Use cases of how DLT and Blockchain are making an impact, What the future holds for DLT and Blockchain, and Why ServiceNow is only going to continue to grow

Today's guest is Ray Zhou, Co-Founder and Co-CEO at Affinity in San Francisco. Founded in 2014, Affinity’s patented technology structures and analyzes millions of data points across emails, calendars and third-party sources to offer users the tools they need to automatically manage their most valuable relationships, prioritize important connections, and discover untapped opportunities. Affinity uses AI to analyze relationship strength and illuminate the best paths to warm introductions. The platform also offers a holistic view of users’ networks in a centralized, automatically updated database without any manual upkeep. Affinity's customers range from venture capital firms, private equity firms investment bankers, insurers, financial services firms, real estate companies and more. In the episode, Ray will chat about: His background and journey to co-founding Affinity, An insight into their relationship intelligence platform, The problems they were looking to solve using AI and Analytics, The working culture and day-to-day life at Affinity, abd How they attract top talent to the company

Today's guest is Peter Fishman, Co-Founder at Mozart Data in San Francisco. Founded in 2020, Mozart Data is the all-in-one modern data platform that gives anyone the tools to consolidate, organize, and prepare data for analysis. Mozart Data is on a mission to empower anyone to get the most out of their data without engineering or technical knowledge. Businesses of all sizes, from start-ups to Fortune 100 companies, use Mozart Data to power their data infrastructure and free up their teams to focus on the data engineering and analysis that’s unique to them. Mozart Data provides a Snowflake data warehouse, ETL, transformation, and other no-code tools to consolidate, organize, and clean company data before the analysis stage. In the episode, Peter will chat about: The motivation for founding Mozart Data, Milestones and challenges they faced bringing the idea to life, What’s unique about their data engineering team, Use cases of the benefits they bring to customers, Upcoming career opportunities, and Why Mozart Data is a great place to work

Today’s guest is Paul Webb, Global ServiceNow Alliance Leader at EY in San Francisco. The EY–ServiceNow Alliance combines ingenuity with a leading digital workflow platform. They innovate together to deliver workflow automation that enables better connectivity across systems, drives greater resource efficiency and delivers seamless human-centric processes. They remove bottlenecks to provide easy-to-consume information where it’s needed, delivering frictionless experiences for both customers and employees. Paul constantly inspires the practice to remain at the forefront of innovation, bringing EY’s business insights and creating new solutions that increase profits, improve productivity and deliver automation at speed. With a 30-year track record in driving technology transformation and IT innovation, Paul helps global clients reimagine the way work gets done and extract more value from technology investment. He has deep knowledge and experience across a wide range of sectors, from aerospace and defense to automotive, financial and healthcare. In the episode, Paul will talk about: His background and journey to EY Building EY’s ServiceNow Alliance Interesting projects they are working on Manging the demand in a fast-growing market Why to consider a career in ServiceNow What excites him for the future of ServiceNow

Today's guest is Breanne Creelman, Director of UX/UI at Thirdera. Founded in 2021, Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation. Thirdera brings together the power of the ServiceNow platform and its limitless potential across the world of work. Thirdera's architects, developers, consultants, designers and project managers help their customers transform, get more from ServiceNow, and unlock hidden potential. They are ushering in the next era of transformation, digitization, automation and partner expectation, all with and at the speed of NOW. In the episode, Bre will talk about: How she got into the world of ServiceNow, Her role and why UI/UX is important, The make-up of her team at Thirdera, Interesting case study of the problems they solved for a Healthcare client, Generating ROI and what she learned on this project, and New product features/acquisitions she would like to see in ServiceNow

Today's guest is Olya Caliujnaia, Co-Founder and CEO at Sanlo in San Francisco, CA. Working together with creative and ambitious minds, Sanlo is on a mission to provide gaming and app developers with financing and financial insights. While growing a business comes with challenges, Sanlo believe finances shouldn’t hold you back. Developers with great products should have access to financing and advice to ship and scale amazing products: that’s where Sanlo come in. In the episode, Olya will chat about: Sanlo’s work in financing for gaming & app developers, An insight into the team driving their success, Use cases of the benefits they bring to customers, Upcoming projects & what’s in store at Sanlo, and Plans for growth and their exciting future

Today's guest is Larry Williams, President and CEO at TAG: Technology Association of Georgia. Founded in 1999, TAG’s mission is to Connect, Promote, Influence and Educate Georgia’s technology ecosystem to advance the innovation economy. Through those four foundational pillars, TAG serves the technology community by helping to support, grow and ignite tech leaders, companies and the overall Georgia economy. Larry brings over 25 years of experience in global branding, international trade and finance, public and industrial policy, and administration and management to TAG. Previously with The Beacon Council, Miami-Dade County’s official economic development partnership, Larry helped facilitate local, national and international business growth and expansion programs. Larry executed a new economic development framework for The Beacon Council, which resulted in $687 million in new investment, 119 company relocations or expansions, and more than 4,500 new jobs. In the episode, Larry will discuss: His role and responsibilities at TAG, Projects they focus on such as cybersecurity, fintech and the workforce, Interesting examples he’s seen within AI for Good, The fascinating work they are doing within the community, and Tackling issues in healthcare & homelessness to secure children’s future

Today's guest is Martin Ivanov, ServiceNow Enthusiast & Community Rising Star. Martin is an experienced ServiceNow Solution Consultant with a demonstrated history of working in the consulting industry. He is skilled in ServiceNow Platform Administration and Development, ITSM Module, Custom application development, Integrations and Platform-wide scripting. In 2022, Martin was named as a ServiceNow Rising Star, which recognizes individuals who have shown growth in individual contribution to ServiceNow’s online community. In the episode, Martin will talk about: Interesting projects he has done within ServiceNow, How he has benefitted from the advice of others, Establishing a personal brand in the ServiceNow community, Becoming a ServiceNow Community Rising Star, Advice to those looking for a career in ServiceNow, and Why the ServiceNow platform is not slowing down