Reliability Matters

Mike Konrad
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Sep 12, 2023 • 59min

Episode 127: Ask the Experts - A Conversation with Phil Zarrow & Jim Hall

Welcome to another episode of the Reliability Matters podcast. For those of you keeping track, this is episode number 127.In recent episodes, we’ve covered high-level issues, such as hiring best practices, novel, training, methods, design for manufacturing, highly accelerated, life, testing, and more. On this episode, we’re going to go back to the basics. What common problems are assemblers experiencing today? What are the basics of assembly best practices? Which problems seem to live in perpetuity?To answer these and other questions, I’ve invited two of my favorite experts on to the show. If you’ve been in the electronic assembly industry for some amount of time, there’s little doubt you’ve heard of Phil Zarrow and Jim Hall. Phil has been involved with PCB fabrication and assembly for more than 36 years. Phil is the President and Principal Consultant of ITM Consulting. Jim Hall has been involved in the electronic assembly industry for the past 27 years. He’s a principal consultant and resident Lean Six Sigma Master Black Belt with ITM Consulting. He’s also an instructor in the Lean Six Sigma programs offered at Dartmouth College. Together with Dr. Ron Lasky, Phil and Jim designed the SMTA’s SMT Processes Certification Course.A couple of years ago, Phil and Jim published a book in titled “troubleshooting electronic assemblies, tales from the board talk crypt”. I’ll talk to them more about that book later in this broadcast.Phil and Jim host the popular audio series “Board Talk” a question and answer show hosted on the Circuit-Insight website. On their show, you’ll hear serious questions, and often comical but real answers.Phil Zarrow's Contact Info:phil_zarrow@itmconsulting.comJim Hall's Contact Info:jim_hall@itmconsulting.comITM Consulting:https://itmconsulting.com
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Aug 22, 2023 • 1h

Episode 126: Moisture Mitigation Strategies with Dan Jenkins and Rob Lowery

Moisture. The industrial world has been fighting moisture since the beginning of the industrial world. From a general point of view, moisture leads to issues such as • Mold and mildew • Rust • Wood rot • Damage to building materials • Microbial growth • And so much more.In the electronics world, moisture creates a host of reliability problems including: • Popcorning • Delamination of conformal coating • Corrosion • Electrochemical migration • Adhesion degradation (such as on labels and glues) • And moreI wanted to dive into moisture mitigation, so I invited two guests onto my show to discuss this very topic.Dan Jenkins is sales manager and partner of the Steel Camel, an industrial solutions company specializing in corrosion and water intrusion control for fuel systems and industrial equipment. Prior to Steel Camel, Dan worked as consultant and instructor in the crane accident prevention industry. He has consulted to large organizations such as Shell Oil, and the United States Department of Interior.Dan earned an MBA from the University of South Florida and earned his BA in Industrial Arts / Technology from Cal St. University Chico and his Post Secondary Teaching Credential from San Francisco State University.Bob Lowry has both BS and MS degrees in Chemistry. His experience includes 31 years as Sr. Scientist and Lab Manager for three integrated circuit manufacturing companies, where measurement of moisture and moisture control activities were a major part of services he provided.Dan has 20 years of experience consulting to the microelectronics industry on a wide variety of topics including materials analysis and measurements and methods of moisture control for electronic components. Bob is also the co-author of the book Hermeticity of Electronic Packages.Dan Jenkins' Contact Info:djenkins@steelcamel.comhttps://www.steelcamel.com/Bob Lowry's Contact Info:rlowry98@aol.com
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Aug 8, 2023 • 1h 7min

Episode 125: DFM Best Practices with Pride Industries' Engineering Manager Andrew Williams

As all of you are well aware, this show is all about reliability, specifically reliability of circuit assemblies. One challenge that seems to be persistent within our space is design for manufacturability or DFM. If you’re a contract manufacturer, I have no doubt that you’ve had the experience of being asked to build a product that seems unbuildable. One example that rings true in my world was the introduction of bottom terminated components or BTC’s. BTC’s are marvelous components.Because all the lead terminations are below the part, they allow for highly dense component placement and highly miniaturized assemblies. They also presented a number of unique challenges in reflow, in many cases voiding, cleaning, and inspection. Like many other industries, we are not immune to the introduction of new technologies that may lack implementation knowledge. We then spend the next several years at technical conferences and symposiums learning us how to implement these new technologies. There are many acronyms in our industry that begin with DF… Design for testability, mechanical assembly, serviceability, reliability, and so many more. So many in fact, that there is a placeholder acronym for all of the various design fours refer to as DFx. Perhaps the holy grail of DFx is DFM, Design for Manufacturability as it encompasses so many aspects of assembly.To help us understand what exactly is DFM, I invited Andrew Williams to be my guest on this episode. Andrew Williams is the Engineering Manager for Electronics Manufacturing at PRIDE Industries. He has more than 30 years of experience in manufacturing and design and holds an SMT Process Engineer certification from SMTA and an IPC Certified Electronics Program Manager. Andrew is a guest lecturer at UC Davis and Cal State University Sacramento for Supply Chain Management, Operations, and TQM courses, and speaks frequently on DFM, DFS, and other DFX topics and today, he’s my guest on the Reliability Matters Podcast.Andrew's Contact Information: Pride Industrieshttps://www.prideindustries.comandrew.williams@prideindustries.com
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Jul 25, 2023 • 1h 21min

Episode 124: Industry Icon Dave Hillman's Amazing 3,600 Mile Kayak Journey Down the Missouri River

Industry icon Dave Hillman completed a 3,600 mile solo kayak journey down the Missouri River. I spoke with Dave about the inspiration for the journey, insights gained over his four-month expedition, and how his experience as an engineer helped him prepare for this epic experience.
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Jul 11, 2023 • 1h 6min

Episode #123: Introduction to HALT – Highly Accelerated Life Testing with Dr. Christopher Jackson

We all strive to build products that are reliable. If you’re listening to our watching this podcast, chances are you are concerned about or at least interested in reliability. Where does reliability start? Who is responsible for reliability? What types of reliability testing can be performed? My guest on this episode will help answer these and other reliability-based questions.My guest today is Dr. Christopher Jackson. Dr Chris Jackson is a leader, engineer and logistic specialist who has helped many organizations work towards realizing business goals through improving the reliability of their products and processes. He is cofounder of online training company IS4, founder of Acuitis Reliability, established the Center for the Safety and Reliability of Autonomous Systems (SARAS) at UCLA after retiring as a lieutenant colonel having served 17 years in the Australian Army, where he was the Senior Reliability Engineer. Dr Jackson completed his PhD in Reliability Engineering at the University of Maryland in 2011.Dr Jackson authored multiple reliability and management textbooks and teaches both professional education courses and post-graduate courses. Industries he has helped range from small satellites through to military vehicles. Dr Jackson is a Certified Reliability Engineer (CRE) through the American Society of Quality (ASQ), a member of the Institute of Engineers, Australia (MIEAust) and a Chartered Professional Engineer (CPEng).Chris was a guest on this podcast back in June of 2020 (episide 45) and I’m thrilled to have him back as my guest today.Dr. Jackson's Contact Information:chris.jackson@acuitas.comhttps://www.acuitas.com
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Jun 27, 2023 • 1h 9min

Episode 122: The Integration of AI Into Inspection Systems

When it comes to circuit assemblies, there are defects, which result in one of two situations. The preferred result of a defect is to capture it on your factory floor and repair it before it ships to the customer. The second scenario is referred to as an escape. That’s when the board ships to the customer and fails in the field. This is a scenario, all assemblers dread and strive to prevent. One way to prevent escapes is through the use of automated inspection or AOI systems.My guests today are Arif Virani, Chief Operating Officer and co-founder of Darwin AI, and Bart Piwowar, CTO of Darwin AI, a manufacturer of innovative inspection systems.Arif Virani is a technology leader with over 20 years of experience in the industry. As Co-founder and Chief Operating Officer of DarwinAI, he spearheads the company’s mission to transform manufacturing with a new standard for quality inspection using AI. DarwinAI’s solutions have been implemented at the top Electronics Manufacturers to increase quality and efficiency, while reducing waste. DarwinAI was selected by CBInsights for its AI 100 annual list of the 100 most promising private AI companies in the world in both 2020 and 2021.Before founding DarwinAI, Arif had a successful career in management consulting at McKinsey & Company, where he advised F500 enterprises on technology investments and transformation. He led several technology-enabled programs, including building and commercializing data and analytics capabilities. Arif started his career working as a software developer at various technology companies. In addition to his work at DarwinAI, Arif is an Advisory Board Member of NGEN Canada’s AI for Manufacturing Initiative. He has a Master’s in Business Administration from the University of Pennsylvania’s Wharton School and a Bachelor’s in Applied Science (Computer Engineering) from the University of Waterloo.Bart Piwowar is an experienced Product Leader, leading high performing product teams driven by data to deliver solutions that solve customer's problems. He has spent many years leading data science teams, applying Innovation methodologies, and working with emerging technologies to bring solutions in many disciplines. He graduated from University of Waterloo with a degree in Physics and Computing and later followed with an MBA from Wilfrid Laurier University.Bart's career interests range from AI product development, decision science and entrepreneurship. I met Arif earlier this year at the IPC APEX Expo in San Diego California when he introduced me to his company’s automated inspection system. Needless to say, I was truly impressed with their technology and I’m thrilled to have them as my guests on this episode of the podcast.Contact Information:Arif Viraniarif@darwinai.cahttps://darwinai.com/Darwin AI's YouTube Channel:https://www.youtube.com/@DarwinAI
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Jun 13, 2023 • 1h 10min

Episode 121: Dr. John Mitchell discusses his new book "Fire Your Hiring Habits"

Most of us are well aware of the supply chain shortages, both within our industry and well beyond. Some of us are also keenly aware of labor shortages. This show is all about reliability of circuit assemblies. While reliability is often referred to as a process, it is also rooted in culture.Reliability begins with people. So, instead of talking about common reliability, subjects, such as voiding, soldering materials, assembly, best practices, and the plethora of other usual suspect topics, I thought it would be a good idea to talk about people. After all, as I said, reliability begins with people.My guest today is Dr. John Mitchell. Many of you know John as the president and CEO of IPC, one of our industries largest trade associations. John has recently written a book, entitled fire your hiring habits. I have to admit, the title is quite intriguing.Here’s a little background on John. Since 2012, Dr. John Mitchell has served as president and CEO of IPC, a not-for-profit trade association driving competitive advantage for more than 3,000 companies across the globe. Leading the global operations and staff, John manages the creation and execution of the Board of Director’s goals.Under his leadership, IPC has essentially doubled the total company membership globally as well increased the acceptance of standards by over 50 percent. John led the charge for IPC’s Online Certification Portal and the company’s overhaul of it Member Success department. His efforts served to improve relations with members and helped move the needle on positive regulatory change.Prior to IPC, John was an engineer with General Electric Aerospace and was a founding member of Alpine Electronic’s research company—which pioneered modern navigation systems in the U.S. OEM market. John himself holds a patent in GPS navigation systems. John then served as general manager/director of the largest product development initiative in Bose Corporation’s history. He went on to become CEO of Golden Key International Society, the noted collegiate honor society serving over two-million members.John earned his doctorate in higher education management from University of Georgia’s Institute of Higher Education, a Master of Business Administration from Pepperdine University, and a Bachelor of Science in electrical and computer engineering from Brigham Young University. In addition to his work with IPC, John is an in-demand speaker and the author of two books so far (sounds like more books may be in the works… I need to ask him about that!).Fire Your Hiring Habits is available at most book sellers including Amazon:https://tinyurl.com/fire-your-hiring-habits
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May 23, 2023 • 59min

Episode 120: Making Reliability Training Entertaining and Effective

Michelle Ledet Henley, a developer at The Manufacturing Game since 1998, discusses her innovative approach to reliability training. She emphasizes the shift from traditional methods to interactive simulations and games that enhance understanding. Michelle explores the connections between safety and reliability in organizations, advocating for a culture of reliability. She shares insights on engaging diverse learning styles through hands-on activities and storytelling, highlighting the transformative potential of these methods in building effective reliability practices.
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May 9, 2023 • 59min

Episode 119: Quantum Mechanics Explained

I first met my guest at the SMTA Pan Pacific Symposium in Hawaii this past January. He was presenting a paper entitled Quantum Technology, A Theoretical Overview of the Possibilities. The more I listened to and watched his presentation, the more I wanted to learn about quantum physics and mechanics. So I selfishly invited him onto my show today so I could learn more, and perhaps you can too.My guest today is Dr. James Whitfield. Dr. Whitfield is an associate professor of physics at Dartmouth. He earned his Bachelor's of science and chemistry and mathematics from Morehouse University and his PhD in chemical physics from Harvard University. He was a postdoctoral fellow at Columbia University in New York, Vienna Center for Quantum Science and Technology in Vienna and Gant University and Belgium, and he is currently an Amazon visiting academic and even better than all that, he's my guest today on the Reliability Matters Podcast.
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Apr 25, 2023 • 1h 20min

Episode 118: Making "Big Data" Useful with Intraratio's Ryan Gamble

The subjects of Industry 4.0 and Big Data have been widely discussed on this podcast. What is Industry 4.0? What data is our industry collecting? And, perhaps more importantly, how can we sift through all of that data to make it useful and actionable?To help answer these and other data-related questions, I invited Ryan Gamble, CEO and Founder of Intraratio on this episode. Intraratio Corporation is a company that provides on-premise and cloud hybrid software with platforms to track, manage, control, and automate the manufacture of advanced electronics. Intraratio serves the semiconductor, SMT, space/military, medical device and EV markets. Ryan earned a dual Electrical and Computer Engineering degree and spent many years in the semiconductor industry. He’s responsible for improving product manufacturing and testing of commercial and space/military product lines including multi-core DSP, RF and Silicon Photonics devices. During this period he developed software systems to automate and manage quality and reliability of complex electronics, extending this to hyperscale web based platforms that interconnect factories globally.His passion is working with all levels, to identify and recommend solutions to business problems, based on a deep technical understanding of operational processes and product complexities.Ryan's Contact Info:rgamble@intraratio.comhttps://www.intraratio.com

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