
Reliability Matters
Reliability Matters is a podcast on the subject of reliability of circuit assemblies. Reliability "best practices" and success stories are discussed. This podcast features interviews with experts in the electronic assembly industry.All electronic production segments which effect product reliability are on the table. This includes contamination, coating, cleanliness assessment, inspection, building for harsh environments, reflow, printing, failure analysis, board fabrication, and much more.Your Host:Mike Konrad began his career in the electronic assembly equipment industry in 1985. Mike founded Aqueous Technologies in 1992 in response to the Montreal Protocol and the resulting international treaty banning most popular cleaning/defluxing solvents. Mike is an internationally known speaker on the subject of increasing reliability through contamination removal and cleanliness quantification techniques and procedures. Mike was awarded “Distinguish Speaker Status” with SMTA in 2018 and received the “Rich Freiberger Best of Conference Award” in 2019.Mike is a member of the SMTA Global Board of Directors where he is Vice President of Communications. Mike is also Vice President of Technical Programs for the Los Angeles / Orange County SMTA Chapter.Visit the Reliability Matters Podcast Website:https://www.reliabilitymatterspodcast.com
Latest episodes

Jul 11, 2023 • 1h 6min
Episode #123: Introduction to HALT – Highly Accelerated Life Testing with Dr. Christopher Jackson
We all strive to build products that are reliable. If you’re listening to our watching this podcast, chances are you are concerned about or at least interested in reliability. Where does reliability start? Who is responsible for reliability? What types of reliability testing can be performed? My guest on this episode will help answer these and other reliability-based questions.My guest today is Dr. Christopher Jackson. Dr Chris Jackson is a leader, engineer and logistic specialist who has helped many organizations work towards realizing business goals through improving the reliability of their products and processes. He is cofounder of online training company IS4, founder of Acuitis Reliability, established the Center for the Safety and Reliability of Autonomous Systems (SARAS) at UCLA after retiring as a lieutenant colonel having served 17 years in the Australian Army, where he was the Senior Reliability Engineer. Dr Jackson completed his PhD in Reliability Engineering at the University of Maryland in 2011.Dr Jackson authored multiple reliability and management textbooks and teaches both professional education courses and post-graduate courses. Industries he has helped range from small satellites through to military vehicles. Dr Jackson is a Certified Reliability Engineer (CRE) through the American Society of Quality (ASQ), a member of the Institute of Engineers, Australia (MIEAust) and a Chartered Professional Engineer (CPEng).Chris was a guest on this podcast back in June of 2020 (episide 45) and I’m thrilled to have him back as my guest today.Dr. Jackson's Contact Information:chris.jackson@acuitas.comhttps://www.acuitas.com

Jun 27, 2023 • 1h 9min
Episode 122: The Integration of AI Into Inspection Systems
When it comes to circuit assemblies, there are defects, which result in one of two situations. The preferred result of a defect is to capture it on your factory floor and repair it before it ships to the customer. The second scenario is referred to as an escape. That’s when the board ships to the customer and fails in the field. This is a scenario, all assemblers dread and strive to prevent. One way to prevent escapes is through the use of automated inspection or AOI systems.My guests today are Arif Virani, Chief Operating Officer and co-founder of Darwin AI, and Bart Piwowar, CTO of Darwin AI, a manufacturer of innovative inspection systems.Arif Virani is a technology leader with over 20 years of experience in the industry. As Co-founder and Chief Operating Officer of DarwinAI, he spearheads the company’s mission to transform manufacturing with a new standard for quality inspection using AI. DarwinAI’s solutions have been implemented at the top Electronics Manufacturers to increase quality and efficiency, while reducing waste. DarwinAI was selected by CBInsights for its AI 100 annual list of the 100 most promising private AI companies in the world in both 2020 and 2021.Before founding DarwinAI, Arif had a successful career in management consulting at McKinsey & Company, where he advised F500 enterprises on technology investments and transformation. He led several technology-enabled programs, including building and commercializing data and analytics capabilities. Arif started his career working as a software developer at various technology companies. In addition to his work at DarwinAI, Arif is an Advisory Board Member of NGEN Canada’s AI for Manufacturing Initiative. He has a Master’s in Business Administration from the University of Pennsylvania’s Wharton School and a Bachelor’s in Applied Science (Computer Engineering) from the University of Waterloo.Bart Piwowar is an experienced Product Leader, leading high performing product teams driven by data to deliver solutions that solve customer's problems. He has spent many years leading data science teams, applying Innovation methodologies, and working with emerging technologies to bring solutions in many disciplines. He graduated from University of Waterloo with a degree in Physics and Computing and later followed with an MBA from Wilfrid Laurier University.Bart's career interests range from AI product development, decision science and entrepreneurship. I met Arif earlier this year at the IPC APEX Expo in San Diego California when he introduced me to his company’s automated inspection system. Needless to say, I was truly impressed with their technology and I’m thrilled to have them as my guests on this episode of the podcast.Contact Information:Arif Viraniarif@darwinai.cahttps://darwinai.com/Darwin AI's YouTube Channel:https://www.youtube.com/@DarwinAI

Jun 13, 2023 • 1h 10min
Episode 121: Dr. John Mitchell discusses his new book "Fire Your Hiring Habits"
Most of us are well aware of the supply chain shortages, both within our industry and well beyond. Some of us are also keenly aware of labor shortages. This show is all about reliability of circuit assemblies. While reliability is often referred to as a process, it is also rooted in culture.Reliability begins with people. So, instead of talking about common reliability, subjects, such as voiding, soldering materials, assembly, best practices, and the plethora of other usual suspect topics, I thought it would be a good idea to talk about people. After all, as I said, reliability begins with people.My guest today is Dr. John Mitchell. Many of you know John as the president and CEO of IPC, one of our industries largest trade associations. John has recently written a book, entitled fire your hiring habits. I have to admit, the title is quite intriguing.Here’s a little background on John. Since 2012, Dr. John Mitchell has served as president and CEO of IPC, a not-for-profit trade association driving competitive advantage for more than 3,000 companies across the globe. Leading the global operations and staff, John manages the creation and execution of the Board of Director’s goals.Under his leadership, IPC has essentially doubled the total company membership globally as well increased the acceptance of standards by over 50 percent. John led the charge for IPC’s Online Certification Portal and the company’s overhaul of it Member Success department. His efforts served to improve relations with members and helped move the needle on positive regulatory change.Prior to IPC, John was an engineer with General Electric Aerospace and was a founding member of Alpine Electronic’s research company—which pioneered modern navigation systems in the U.S. OEM market. John himself holds a patent in GPS navigation systems. John then served as general manager/director of the largest product development initiative in Bose Corporation’s history. He went on to become CEO of Golden Key International Society, the noted collegiate honor society serving over two-million members.John earned his doctorate in higher education management from University of Georgia’s Institute of Higher Education, a Master of Business Administration from Pepperdine University, and a Bachelor of Science in electrical and computer engineering from Brigham Young University. In addition to his work with IPC, John is an in-demand speaker and the author of two books so far (sounds like more books may be in the works… I need to ask him about that!).Fire Your Hiring Habits is available at most book sellers including Amazon:https://tinyurl.com/fire-your-hiring-habits

May 23, 2023 • 59min
Episode 120: Making Reliability Training Entertaining and Effective
Michelle Ledet Henley, a developer at The Manufacturing Game since 1998, discusses her innovative approach to reliability training. She emphasizes the shift from traditional methods to interactive simulations and games that enhance understanding. Michelle explores the connections between safety and reliability in organizations, advocating for a culture of reliability. She shares insights on engaging diverse learning styles through hands-on activities and storytelling, highlighting the transformative potential of these methods in building effective reliability practices.

May 9, 2023 • 59min
Episode 119: Quantum Mechanics Explained
I first met my guest at the SMTA Pan Pacific Symposium in Hawaii this past January. He was presenting a paper entitled Quantum Technology, A Theoretical Overview of the Possibilities. The more I listened to and watched his presentation, the more I wanted to learn about quantum physics and mechanics. So I selfishly invited him onto my show today so I could learn more, and perhaps you can too.My guest today is Dr. James Whitfield. Dr. Whitfield is an associate professor of physics at Dartmouth. He earned his Bachelor's of science and chemistry and mathematics from Morehouse University and his PhD in chemical physics from Harvard University. He was a postdoctoral fellow at Columbia University in New York, Vienna Center for Quantum Science and Technology in Vienna and Gant University and Belgium, and he is currently an Amazon visiting academic and even better than all that, he's my guest today on the Reliability Matters Podcast.

Apr 25, 2023 • 1h 20min
Episode 118: Making "Big Data" Useful with Intraratio's Ryan Gamble
The subjects of Industry 4.0 and Big Data have been widely discussed on this podcast. What is Industry 4.0? What data is our industry collecting? And, perhaps more importantly, how can we sift through all of that data to make it useful and actionable?To help answer these and other data-related questions, I invited Ryan Gamble, CEO and Founder of Intraratio on this episode. Intraratio Corporation is a company that provides on-premise and cloud hybrid software with platforms to track, manage, control, and automate the manufacture of advanced electronics. Intraratio serves the semiconductor, SMT, space/military, medical device and EV markets. Ryan earned a dual Electrical and Computer Engineering degree and spent many years in the semiconductor industry. He’s responsible for improving product manufacturing and testing of commercial and space/military product lines including multi-core DSP, RF and Silicon Photonics devices. During this period he developed software systems to automate and manage quality and reliability of complex electronics, extending this to hyperscale web based platforms that interconnect factories globally.His passion is working with all levels, to identify and recommend solutions to business problems, based on a deep technical understanding of operational processes and product complexities.Ryan's Contact Info:rgamble@intraratio.comhttps://www.intraratio.com

Apr 11, 2023 • 30min
Episode 117: When Residues Cause Circuit Assemblies to Fail
My guest, Eric Camden (Lead Investigator with Foresite) and I discuss electrochemical migration (ECM) and other failure modes caused by residues on circuit assemblies.Eric Camden's Contact Information:ericc@foresiteinc.comhttps://www.foresiteinc.com

Mar 28, 2023 • 17min
Episode 116: Supply Chain Musings
On this episode, I speak with Mark Goodwin, COO of Ventec Europe, a supplier of copper clad laminates and prepreg bonding materials for the circuit board fabrication industry about supply chain challenges.Mark Goodwin's Contact Information:mark.goodwin@ventec-europe.comhttp://www.ventec-group.com

Mar 14, 2023 • 24min
Episode 115: Making Sense of "Big Data"
You don't have to be in the tech industry you understand importance and value of data. Industries have always collected various sets of data, first manually and, in modern times, automatically. The volume of data has historically been limited to the ability to capture and store it. Recent advances in technology have vastly increased the ability to capture and store data. The industry 4.0 movement has fueled both of desire and requirement to capture data.We have created a "be careful what you ask for" scenario as we now are capturing data at an unprecedented rate but frequently lack the ability to discern and analyze all of our newly captured data.My guest today, Luisa Herrmann, Head of Product for Arch Systems, is helping to transform "big data" into useful data. Luisa has 10 years of experience in Product Management and Product Marketing, launching products, building teams, and scaling organizations in the data software space. She was most recently the Head of Product at Cape Privacy, an encrypted machine learning company, and before that she was the Head of Product at expert.ai, an NLP company. She has a degree in Chemical Engineering from the University of Pennsylvania and lives in the Boston area.Luisa Herrmann may be contacted here:lherrmann@archsys.iohttps://archsys.io/

Feb 21, 2023 • 1h 12min
Episode 114: The Remarkable Return of the Post-Reflow Cleaning Process
On this show, we’ve discussed many aspects of the Electronics assembly process. We talked about reflow, thermal management, printing, soldering materials, additives, and so much more. What do all these topics have in common? When done correctly, they all contribute to the reliability of circuit assemblies.Today, we’re going to dive into the subject of cleaning circuit assemblies after reflow. For many assemblers, the cleaning process was replaced by the use of no clean flux technology. Time and technology have eroded the concept of allowing all residues to remain on the assembly. Today, residue caused failures are such a concern, that IPC recently and radically changed the way circuit assemblies are considered to be clean.My guests today are Sal Sparacino and Eric Camden. Sal is Director of Sales at Zestron Americas, located in Manassas Virginia. Zestron is a manufacturer of cleaning chemicals for the electronics industry. Eric is Lead Investigator for Foresite, an analytical laboratory based in Kokomo Indiana. Eric, is the guy you call when things go wrong. Together with my experience as a cleaning equipment manufacturer, we’ll discuss how cleaning contributes to increased reliability, and we’ll review the reasons cleaning has returned as a mainstream assembly process. Guest Contact Info: Sal Sparacinosal.sparacino@zestronusa.comhttps://www.zestron.comEric Camdenericc@foresiteinc.comhttps://www.foresiteinc.com