
Reliability Matters
Reliability Matters is a podcast on the subject of reliability of circuit assemblies. Reliability "best practices" and success stories are discussed. This podcast features interviews with experts in the electronic assembly industry.All electronic production segments which effect product reliability are on the table. This includes contamination, coating, cleanliness assessment, inspection, building for harsh environments, reflow, printing, failure analysis, board fabrication, and much more.Your Host:Mike Konrad began his career in the electronic assembly equipment industry in 1985. Mike founded Aqueous Technologies in 1992 in response to the Montreal Protocol and the resulting international treaty banning most popular cleaning/defluxing solvents. Mike is an internationally known speaker on the subject of increasing reliability through contamination removal and cleanliness quantification techniques and procedures. Mike was awarded “Distinguish Speaker Status” with SMTA in 2018 and received the “Rich Freiberger Best of Conference Award” in 2019.Mike is a member of the SMTA Global Board of Directors where he is Vice President of Communications. Mike is also Vice President of Technical Programs for the Los Angeles / Orange County SMTA Chapter.Visit the Reliability Matters Podcast Website:https://www.reliabilitymatterspodcast.com
Latest episodes

Dec 12, 2023 • 1h 6min
Episode 133: Novel Wireless / Wearable ESD Monitoring
We are all aware of the damage electrostatic discharge can wreak on components and electronic products. We mitigate ESD damage through various forms of monitoring. We wear wrist and heel straps, stand on ESD-safe flooring, utilize ESD work stations, and more. We even have ESD testing locations that will test a human standing on a specialized testing station. But what happens the moment that person steps off the tester?My guests today are Dr. Daan Stevenson and Dr. Jonathan Tapson of IONA Tech, a manufacturer of a novel wearable ESD monitoring device that provides constant real time ESD monitoring.Normally, I don’t talk about specific products on the show. We usually limit our conversations to best practices. This is a little bit of an exception to my normal rule. From time to time, a product is introduced that is so novel, it's worthy of a conversation. And that’s the case here. Dr. Daan Stevenson is the Chief Executive Officer of IONA Tech. Daan has a background in mechanical and aerospace engineering. During his doctoral research, he studied the high voltage charging of spacecraft, which are electrical capacitors in the same way that the human body is. While working to design an automated ground station for UAVs, he frequently damaged electrical components from electrostatic shocks. This motivated the creation of IONA Tech, with the goal of advancing technology in ESD mitigation.My other guest is Dr. Jonathan Tapson, Chief Technology Officer of IONA Tech. Jonathan was Professor of Electrical Engineering at Western Sydney University before moving to Telluride Colorado in 2016. He spent his early career conducting sensor and instrumentation research, with a strong industrial focus. During this time he spun out three companies from his research, all of which are successful today. His specialties include low-noise circuits and systems design, mechatronic design and the integration of machine learning into real-time systems.Contact Information:Daan Stevensondaan@iona.techJonathan Tapsonjon@iona.techWebsite:https://www.iona.tech

Nov 28, 2023 • 1h 1min
Episode 132: A Conversation about Ultra-Thin Conformal Coating with HZO's Lisa Rizzo
Today we’ll dive deep into the world of conformal coating. More and more assemblies are being subjected to conformal coating to protect the assembly from harsh environments. What’s leading the drive to conformal coat electronic assemblies? What types of conformal coating options are available? What are the advantages and disadvantages of each type? For circuit assemblies, the protective embrace of conformal coatings ensures reliability, longevity, and performance. As technologies advance, so does the demand for innovative solutions to safeguard our electronic products. Whether you're a seasoned industry professional, a curious tech enthusiast, or just someone who's new to the world of conformal coatings, this episode is your go-to source for in-depth information on the growing trend of applying conformal coating to circuit assemblies.So, join us as we peel back the layers, and immerse ourselves in the world of electronics protection, and learn how conformal coatings play a pivotal role in keeping our devices humming, even in the harshest environments.To better understand conformal coating, I invited Lisa Rizzo to the show. Lisa is Senior Director of Strategy & Emerging Applications at HZO. HZO is a global leader & innovator in protective solutions that, according to them, “keep the world running”.They provide products to markets including consumer electronics as well as high-reliability markets including automotive, industrial, medical, and IoT to deliver a more resilient, reliable, and durable level of protection. HZO specializes in nanocoating solutions that safeguard electronics, electrical products & critical applications in an ever-changing market. Lisa Rizzo's Contact Information:lrizzo@hzo.comhttps://www.hzo.com/

Nov 14, 2023 • 1h 9min
Episode 131: A Conversation with Industry Icon Bob Willis
We are all aware of the supply chain issues our industry has faced. Beginning with electronic components, it has spread to so many other types of parts are industry relies on. Fortunately, it looks like we are beginning to come out the other end of the supply chain shortage.But the supply chain problems have further spread to the labor market. If you are in a position to hire people for your company, you know firsthand how difficult that process can be today.Adding to the level of labor acquisition difficulties is the great “Silver Tsunami”, otherwise known as the great retirement.As I mentioned on our last episode, episode number 130, the fact is, baby boomers are entering retirement in greater numbers. According to government data, from now until 2030, 10,000 Baby Boomers each day will hit retirement age. Millions will begin to officially retire.Some of these retirees are designated subject matter experts within their companies. Not only are people retiring, they are taking with them a vault of valuable knowledge.This has created an even larger demand for consultants within our industry. I’ve had several industry consultants on my show over the last few years, including today’s guest.And who is today’s Guest? Legendary industry consultant, Bob Willis. If you’ve been in this industry longer than 18 seconds, there’s a good chance you’ve at least heard his name. If you’ve been in this industry for virtually any length of time, there’s a good chance you’ve seen his videos, read his books, or watched him present at numerous industry conferences and symposiums. If I reviewed Bob’s complete professional biography, it would take an entire episode. Here's my conversation with my friend and colleague, Bob Willis.During our conversation, we discussed Bob's newest book, "Robotic Soldering Inspection and Defect Guide".Anyone who makes a donation to Bob's chosen charity will receive a download of his book as well as access to Bob's complete book collection:• Robotic Soldering Inspection and Defect Guide• Pin in Hole Intrusive Reflow Desing, Assembly & Defect Guide• Package On Package Assembly Inspection & Quality Control• Solder Paste Print Inspection & Defect Guide• Lead-Free Defect Guide 3• Conformal Coating Inspection & Defect Guide• QFN LGA Assembly Inspection & Defect Guide• PCB Surface Finishes Inspection & Defect Guide• Cleaning & Contamination Defect GuideClick below for more information:https://www.justgiving.com/page/bob-willis-roboticsolderingbook

Oct 24, 2023 • 1h 3min
Episode 130: Human-Centered Approaches to Innovation with Dr. Alexis Abramson
Some of you may recall episode 121 where I spoke with Dr. John Mitchell, president and CEO of IPC about his new book “fire your hiring habits”. During that episode, we talked about best practices for hiring the best people. I’d like to travel a little bit up the river to talk about where potential candidates for hiring come from. While most of the people we interview for positions within our companies come from other companies, more and more, we are seeing new people enter our industry. We’ve talked a lot about the “silver tsunami” affecting our industry.The fact is, baby boomers are entering retirement in greater numbers. From now until 2030, 10,000 Baby Boomers each day will hit retirement age. Millions will begin to officially retire. This is creating a terrific opportunity for young college graduates to enter our industry. Several years ago, I was a speaker at the SMTA, Pan Pacific strategic Electronics symposium in Hawaii. I shared my breakfast table with a longtime colleague, Dr. Ron Lasky, a professor at Dartmouth College. Over the course of breakfast, he asked me how I got into this industry and, more specifically, how I started my company. Dr. Lasky is an engineering professor at Dartmouth’s Thayre school of engineering. He also teaches entrepreneurship to his soon to be engineers. Doctor lasky invited me to come to Dartmouth and speak to his students. I was more than happy to take him up on his offer, and I have spoken to his students on the subject of entrepreneurship every year for the past several years.I have been impressed by the emphasis on entrepreneurship within the Thayre school of engineering. We live in a time of marvelous evolution within the Electronics space. So many new and innovative electronic products are being introduced, fueled by IOT (Internet of things), the electrification of automobiles, advances in communication, and so much more.Education is the bedrock of our industry. It is the foundation for which much of our industry and the products we make are built upon. I’ve had Dr. Lasky on my show several times, and I thought it would be a great idea to invite his boss, the dean of Dartmouth’s Thayre school of engineering onto the program.Dr. Alexis Abramson is the 13th dean of Thayer School of Engineering at Dartmouth. Prior to joining Dartmouth, she was the Milton and Tamar Maltz Professor of Energy Innovation at Case Western Reserve University and served as a director of the university’s Great Lakes Energy Institute focused on creating sustainable energy technology solutions. During the Obama administration, Dr. Abramson served as chief scientist and manager of the Emerging Technologies Division at the US Department of Energy’s Building Technologies Program. In 2018, she served as technical adviser for Breakthrough Energy Ventures, a $1 billion effort launched by Bill Gates to combat human-driven climate change. Abramson’s research has focused on novel techniques for thermal characterization of nanostructures, the design and synthesis of unique nanomaterials for use in alternative energy applications, virtual energy audits for building energy efficiency, and strategies to accelerate technology commercialization at universities and research institutions.Dr. Abramson earned a BS and MS in Mechanical Engineering from Tufts University and a PhD in Mechanical Engineering at the University of California, Berkeley.https://engineering.dartmouth.edu

Oct 10, 2023 • 1h 16min
Episode 129: Network Reliability - Avoiding Cyber-Security Threats
We talk almost exclusively about reliability on this show. Specifically, reliability of circuit assemblies. We discuss production best practices, design for manufacturing and reliability. Failure analysis, and more. We’ve reviewed the latest trends in industry 4.0, the connectivity of machine to machine and machine to management. We discussed big data and how to make all of our newly acquired data relevant and actionable. For all this to occur, our computers must function properly. They must perform the assigned tasks and communicate large sums of data. What happens to our production line if the computers stop functioning? What would happen if our network ceases to operate? We’ve all witnessed the airline industry grind to a halt recently due to computer failures and connectivity issues. The fact is, very few industries can function properly or even at all if the computer systems fail.I’m not referring to quality issues within the computer or network’s internal circuit assemblies. I’m referring to malware, ransomware, and other nefarious actions brought on hackers with the intent to disrupt companies, industries, and governments, frequently with the goal of returning (or promising to return) your own data in exchange for an exorbitant payment.Our industry, like many others is completely dependent on computers and connectivity. Without ether, most production lines will simply sit idle. How can we avoid this terrifying scenario? How do hackers gain access to our computers and networks? How can we add reliability to our computer and network policies and procedures? To answer these and other related questions, I invited a network security expert on the show. Adrian Francoz, co-founder and CEO of Zeta Sky, a managed IT support and cyber security services company lives in the world of cyber security. He and his company protect their customer’s networks through the implementation of security best practices and constant training, both for his customers, and for his own staff. After all, as I speak, hackers and other bad actors are hard at work searching for the next scam, vulnerability, and the opportunity to score a huge payday, all at our expense. In the Southern California area? Consider attending the inland Empire cyber security summit on Thursday, October 26 at the Chaffey College InTech Center, 9400 Cherry Ave, Bldg A Fontana, CA 92335.Register here:https://www.zetasky.com/inland-empire-cyber-security-summit-2023 Adrian's Contact Information:info@zetasky.comhttps://www.zetasky.com

Sep 26, 2023 • 1h 3min
Episode 128: Industry Standards Explained with Leo Lambert
Those of us in the electronic assembly space are no doubt aware of standards. In the simplest terms, standards tell us how to build products correctly. They differentiate correct from incorrect. They tell us what type of materials to use, how a solder joint is determined to be acceptable. Standards tell us how to test various parts of our assembly.How are the standards derived? Who determines what the standards are? How often are they updated?To answer these and other questions, I invited Leo Lambert onto the show.Leo is the author of several publications, including “Soldering for Electronic Assemblies”, published by Marcel Dekker in 1987. He has published and presented numerous papers relative to the subject of Soldering and Cleaning at various Technical Seminars and Exhibitions worldwide. Leo Developed, published, and conducted seminars entitled Deadline to Lead Free Seminars and Thriving in a RoHS/WEEE Environment.Leo received the IPC President’s Award in 1989 for work conducted on solderable coatings for printed wiring boards.He is an IPC Hall of Fame recipient, Charter Member on UNEP (United Nation Environmental Program) Technical Solvent Options Committee, where he overseed the worldwide activities in reducing CFC’s from use as cleaning material in Electronic Manufacturing resulting in the publication of the Montreal Protocol, an international treaty banning certain CFC-based materials.Leo is a Member of ICOLP (Industry Cooperative for Ozone Layer Protection). Leo is a recognized expert in standards and, he’s my guest today on this episode of the Reliability Matters Podcast.Leo's Contact Information:Leo Lambertleo@eptac.comhttps://www.eptac.com

Sep 12, 2023 • 59min
Episode 127: Ask the Experts - A Conversation with Phil Zarrow & Jim Hall
Welcome to another episode of the Reliability Matters podcast. For those of you keeping track, this is episode number 127.In recent episodes, we’ve covered high-level issues, such as hiring best practices, novel, training, methods, design for manufacturing, highly accelerated, life, testing, and more. On this episode, we’re going to go back to the basics. What common problems are assemblers experiencing today? What are the basics of assembly best practices? Which problems seem to live in perpetuity?To answer these and other questions, I’ve invited two of my favorite experts on to the show. If you’ve been in the electronic assembly industry for some amount of time, there’s little doubt you’ve heard of Phil Zarrow and Jim Hall. Phil has been involved with PCB fabrication and assembly for more than 36 years. Phil is the President and Principal Consultant of ITM Consulting. Jim Hall has been involved in the electronic assembly industry for the past 27 years. He’s a principal consultant and resident Lean Six Sigma Master Black Belt with ITM Consulting. He’s also an instructor in the Lean Six Sigma programs offered at Dartmouth College. Together with Dr. Ron Lasky, Phil and Jim designed the SMTA’s SMT Processes Certification Course.A couple of years ago, Phil and Jim published a book in titled “troubleshooting electronic assemblies, tales from the board talk crypt”. I’ll talk to them more about that book later in this broadcast.Phil and Jim host the popular audio series “Board Talk” a question and answer show hosted on the Circuit-Insight website. On their show, you’ll hear serious questions, and often comical but real answers.Phil Zarrow's Contact Info:phil_zarrow@itmconsulting.comJim Hall's Contact Info:jim_hall@itmconsulting.comITM Consulting:https://itmconsulting.com

Aug 22, 2023 • 1h
Episode 126: Moisture Mitigation Strategies with Dan Jenkins and Rob Lowery
Moisture. The industrial world has been fighting moisture since the beginning of the industrial world. From a general point of view, moisture leads to issues such as • Mold and mildew • Rust • Wood rot • Damage to building materials • Microbial growth • And so much more.In the electronics world, moisture creates a host of reliability problems including: • Popcorning • Delamination of conformal coating • Corrosion • Electrochemical migration • Adhesion degradation (such as on labels and glues) • And moreI wanted to dive into moisture mitigation, so I invited two guests onto my show to discuss this very topic.Dan Jenkins is sales manager and partner of the Steel Camel, an industrial solutions company specializing in corrosion and water intrusion control for fuel systems and industrial equipment. Prior to Steel Camel, Dan worked as consultant and instructor in the crane accident prevention industry. He has consulted to large organizations such as Shell Oil, and the United States Department of Interior.Dan earned an MBA from the University of South Florida and earned his BA in Industrial Arts / Technology from Cal St. University Chico and his Post Secondary Teaching Credential from San Francisco State University.Bob Lowry has both BS and MS degrees in Chemistry. His experience includes 31 years as Sr. Scientist and Lab Manager for three integrated circuit manufacturing companies, where measurement of moisture and moisture control activities were a major part of services he provided.Dan has 20 years of experience consulting to the microelectronics industry on a wide variety of topics including materials analysis and measurements and methods of moisture control for electronic components. Bob is also the co-author of the book Hermeticity of Electronic Packages.Dan Jenkins' Contact Info:djenkins@steelcamel.comhttps://www.steelcamel.com/Bob Lowry's Contact Info:rlowry98@aol.com

Aug 8, 2023 • 1h 7min
Episode 125: DFM Best Practices with Pride Industries' Engineering Manager Andrew Williams
As all of you are well aware, this show is all about reliability, specifically reliability of circuit assemblies. One challenge that seems to be persistent within our space is design for manufacturability or DFM. If you’re a contract manufacturer, I have no doubt that you’ve had the experience of being asked to build a product that seems unbuildable. One example that rings true in my world was the introduction of bottom terminated components or BTC’s. BTC’s are marvelous components.Because all the lead terminations are below the part, they allow for highly dense component placement and highly miniaturized assemblies. They also presented a number of unique challenges in reflow, in many cases voiding, cleaning, and inspection. Like many other industries, we are not immune to the introduction of new technologies that may lack implementation knowledge. We then spend the next several years at technical conferences and symposiums learning us how to implement these new technologies. There are many acronyms in our industry that begin with DF… Design for testability, mechanical assembly, serviceability, reliability, and so many more. So many in fact, that there is a placeholder acronym for all of the various design fours refer to as DFx. Perhaps the holy grail of DFx is DFM, Design for Manufacturability as it encompasses so many aspects of assembly.To help us understand what exactly is DFM, I invited Andrew Williams to be my guest on this episode. Andrew Williams is the Engineering Manager for Electronics Manufacturing at PRIDE Industries. He has more than 30 years of experience in manufacturing and design and holds an SMT Process Engineer certification from SMTA and an IPC Certified Electronics Program Manager. Andrew is a guest lecturer at UC Davis and Cal State University Sacramento for Supply Chain Management, Operations, and TQM courses, and speaks frequently on DFM, DFS, and other DFX topics and today, he’s my guest on the Reliability Matters Podcast.Andrew's Contact Information: Pride Industrieshttps://www.prideindustries.comandrew.williams@prideindustries.com

Jul 25, 2023 • 1h 21min
Episode 124: Industry Icon Dave Hillman's Amazing 3,600 Mile Kayak Journey Down the Missouri River
Industry icon Dave Hillman completed a 3,600 mile solo kayak journey down the Missouri River. I spoke with Dave about the inspiration for the journey, insights gained over his four-month expedition, and how his experience as an engineer helped him prepare for this epic experience.