HR Coffee Time

Career development is an important topic at work. So many people are motivated by being able to develop and grow in their careers, it means that getting career development programmes right in your organisation can lead to higher levels of employee engagement (and help make your organisation somewhere people love to work).But how do you create a powerful career development programme that has an impact? This episode of HR Coffee Time is here to help. Kate Mansfield (Programme Director at Career Counselling Services) speaks to Career Coach Fay Wallis and shares the key learnings from studying 13 organisations who have introduced career development programmes and initiatives.Key Resources Mentioned in This EpisodeCCCS’s Career Strategy Insights Tool (and report)Kate’s book recommendation: “Wisdom at Work: Stay relevant in the second half of your career” by Chip Conley (Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through either of them) Connect With Fay & KateConnect with Kate on LinkedInConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingCareer Counselling Services (CCS) website Other Relevant HR Coffee Time EpisodesEpisode 33: A helpful framework for career conversations at work, with Steve McIntoshEpisode 25: How to use career conversations to improve retention & engagement, with Sarah ArcherEpisode 21: The 8 people who will set you up for career success, with Sharon PeakeEpisode 16: How to become more confident about networkingEpisode 15: How networking can help your careerEpisode 11: Networking – the 3 most important networks for your careerRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email. How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.The Essential HR PlannerMentioned in this episode:Check out HR Coffee Time's sponsor!Ready to unlock the power of your people? Join over 15,000 businesses at personio.com today.PersonioThe HR Planning DayLearn more about The HR Planning Day and book your ticket: https://essentialhrplanner.co.uk/hr-planning-day/

Getting feedback and putting it into action is a powerful way of making progress with your HR/People career. So, it can feel frustrating when you don't have any, or if the feedback you are given is vague.Without clear feedback you can be left questioning yourself, wondering whether you're focusing on the right things and doing a good enough job. All of this can then start to chip away at your confidence.So, in this episode of HR Coffee Time, Career Coach Fay Wallis shares 5 tips to get useful feedback at work to help your HR/People career, including:The three different types of feedbackGetting clear on the type of feedback you needHow to help the feedback giver help youExample questions to ask that result in useful feedbackAn overlooked way feedback can help you succeed at workKey Resources Mentioned In This EpisodeHR Coffee Time Episode 57: Using the Johari Window to develop and grow in your HR careerBook: 'Thanks for the feedback: the science and art of receiving feedback well', by Douglas Stone & Sheila Heen (Disclosure: the book link is an affiliate link which means Fay will receive a small commission from Amazon if you make a purchase through it).Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.The Essential HR PlannerMentioned in this episode:Check out HR Coffee Time's sponsor!Ready to unlock the power of your people? Join over 15,000 businesses at personio.com today.Personio

Creating any strategy as part of your HR or People responsibilities can feel daunting; but it can feel especially daunting when it comes to Diversity, Equity and Inclusion (DEI). Because DEI is important, it covers so many different aspects and it involves delving into sensitive issues. Making progress can mean sparking huge cultural change which can be messy and takes time.  Strategy and Diversity, Equity and Inclusion topics have been covered on HR Coffee Time before, but this episode is the first one that takes a deep dive into how to create an effective DEI strategy.  No matter where you are on your DEI journey in your organisation at the moment – whether you have a robust plan that you’re living and breathing and putting into action; or you have no experience in this area at all; or you are taking action but you’re not confident that what you’re doing is as good as it could be, this episode is here to help. Metra Rowe (Founder of Starling Business Solutions) joins host and HR Career Coach, Fay Wallis to generously share some of her key insights into how to create an effective DEI strategy.  Key Resources Mentioned in This EpisodeThe DEI PlaybookStarling Business Solutions’ DEI MasterclassSpecial offer for HR Ninjas to attend the DEI Masterclass (which includes a copy of the DEI Playbook worth £97 and a 1 hour DEI Consulting/Coaching session with Metra worth £250)ISO 30415:2021 Human Resource Management – Diversity and InclusionLinks to DEI Facebook groups:Diversity and Inclusion for beginnersDiversity and Inclusion in the workplaceDiversity and Inclusion leadersConnect with Fay & MetraConnect with Metra on LinkedInConnect with Fay on LinkedInMetra’s website: Starling Business SolutionsFay’s website: Bright Sky Career CoachingBook Recommendations(Disclosure: these book links are affiliate links, which means Fay will receive a small commission from Amazon if you make a purchase through it).Metra’s book recommendation in the episode:Diversity Beyond Lip Service: A Coaching Guide for Challenging Bias, by La’Wana HarrisMetra’s recommended reading list:The Leaders Guide to Unconscious Bias, by Pamela Fuller & Mark Murphy Subtle Acts of Exclusion: How to Understand, Identify and Stop Microaggressions, by Tiffany Jana and Michael BaranInclusion Revolution: The Essential Guide to Dismantling Racial Inequity in the Workplace, by Daisy Auger-DomínguezDemystifying Disability: What to Know, What to Say and How to Be an Ally, by Emily LadauThe Wake Up – Closing the Gap Between Good Intentions and Real Change, by Michelle Mijung KimHow to Talk To Your Boss About Race: Speaking Up Without Getting Shut Down, by Y-Vonne HutchinsonWe Can’t Talk About That at Work! A Guide for Bold, Inclusive Conversations: How to Talk about Race, Religion, Politics, and Other Polarizing Topics, by Mary-Frances WintersOther Relevant HR Coffee Time EpisodesEpisode 70: Supporting yourself, or your colleagues at work with Tourette Syndrome, with Devon LovellEpisode 68: Real life insights into understanding & supporting autism in the workplace, with Cybill WatkinsEpisode 65: Practical strategies that empower women to succeed in leadership roles, with Carla MillerEpisode 61: The 4 pillars that will help you be more strategic in your HR roleEpisode 58: How to feel more confident using data & analytics in your HR roleEpisode 59: ADHD – a personal story of the strengths, struggles & strategies that help, with Julie WhiteEpisode 42: Diversity & Inclusion at work – 7 mistakes to avoid (& what to do instead), with Dr Jonathan Ashong-LampteyEpisode 26: How to be strategic in your new HR roleEpisode 24: Understanding & supporting neurodiversity at work, with Melanie FrancisEpisode 14: Understanding & fixing your organisations gender pay gap, with Melissa BlissettEpisode 12: Supporting women returning to work after a career break, with Sally DhillonRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you’re kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.The Essential HR PlannerEnjoyed This Episode? Don't Miss The Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email. Mentioned in this episode:The HR Planning DayLearn more about The HR Planning Day and book your ticket: https://essentialhrplanner.co.uk/hr-planning-day/Check out HR Coffee Time's sponsor!Ready to unlock the power of your people? Join over 15,000 businesses at personio.com today.Personio

Getting remote working right can feel like a real challenge. Whether your organisation is fully remote, or has a hybrid working arrangement, it’s easy for people to start to feel disconnected and unhappy with work.In this episode of HR Coffee Time, Head of People at YuLife, Claire Cathcart shares some brilliant initiatives to help. Listen to her chat with Career Coach, Fay Wallis, where she talks through:The LinkedIn post she shared about a remote working initiative that went viral, with nearly 3,000 reposts   How to make your onboarding process as good as possible for remote workersHow to help managers do a great job at managing remotelyGreat ways to encourage collaboration & connection throughout your remote workforceKey Resources Mentioned in This EpisodeClaire’s LinkedIn post about the ‘not feeling 100%’ Slack status that went viralClaire’ book recommendation: “When Breath Becomes Air” by Paul Kalanithi (Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through either of them)Connect With Fay & ClaireConnect with Claire on LinkedInConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.The Essential HR Planner Mentioned in this episode:The HR Planning DayLearn more about The HR Planning Day and book your ticket: https://essentialhrplanner.co.uk/hr-planning-day/Check out HR Coffee Time's sponsor!Ready to unlock the power of your people? Join over 15,000 businesses at personio.com today.Personio

Psychometrics can be used in a huge range of ways to help you achieve your HR and People goals at work. They’re incredibly popular as part of the recruitment process for hiring new talent at all levels. And some of the many other things they’re used for include leadership development programmes; team building activities and conflict resolution.Whether you’ve been using psychometric assessments for years and know quite a lot about them, or you’ve never used them at all, or you sit somewhere in the middle and have used a couple of them and know a bit about them but would like to know more – this episode is here to help.Business Psychologist Sue Colton explains what psychometric assessments are, how you can use them & why they’re so helpful.Key Resources Mentioned in This Episode Hogan AssessmentsSHL Occupational Personality Questionnaire (OPQ)Myers-Briggs (MBTI)DiSCSue’s first book recommendation: “The Chimp Paradox” by Professor Steve PetersSue’s second book recommendation: “Quiet: The Power of Introverts in a World That Can’t Stop Talking” by Susan Cain (Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through either of them) Connect With Fay & SueConnect with Sue on LinkedInSue’s websiteConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteOther Episodes You May Be Interested In003: Building relationships with difficult people at work (Fay explains DiSC in detail in this episode) Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email. How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:1:1 coaching to overcome your career challengesGroup coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HRInterview coaching to succeed in your next interviewCareer change coaching to find a new, more fulfilling careerThe ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.The Essential HR PlannerMentioned in this episode:Check out HR Coffee Time's sponsor!Ready to unlock the power of your people? Join over 15,000 businesses at personio.com today.PersonioThe HR Planning DayLearn more about The HR Planning Day and book your ticket: https://essentialhrplanner.co.uk/hr-planning-day/

Whether you feel nervous about presenting, or are just on the lookout for tips on how to get better at it, this episode of HR Coffee Time is here to help. Career Coach, Fay Wallis, shares 7 key tips to improve your presentation skills and feel more confident.Key Points From This Episode[01:10] Fay explains that last week’s episode focused on overcoming the physical response you may get to feeling nervous about public speaking - episode 73: 5 ways to feel more confident in your next interview, meeting, or presentation[02:45] The first tip – remember that it is normal to feel nervous[04:04] The second tip – to feel more confident and overcome nerves is to practise[06:11] Alternative ways to improve how you deliver presentations - Toastmasters[07:05] Fay recommends reading Everything I Know about Life I Learned from PowerPoint by Russell Davies to help plan your presentation(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)[09:39] The third tip – planning your presentation using rectangles in a notebook[10:17] The fourth tip – the importance of explaining any data and diagrams within yourpresentation[14:30] The fifth tip – Making your presentation accessibleHow to use Microsoft accessibility training when working on your presentation[17:33] The sixth tip – Ensuring your timings are accurate[18:41] The seventh tip - how using props can make things more interesting and impactful[19:53] Fay recommends reading Switch by Chip and Dan Heath(Disclosure: this book link is an affiliate link which means Fay will earn a smallcommission from Amazon if you choose to purchase the book using it)Useful Links Connect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate & review HR Coffee Time on Apple PodcastsThe Essential HR Planner Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Check out HR Coffee Time's sponsor!Ready to unlock the power of your people? Join over 15,000 businesses at personio.com today.PersonioThe HR Planning DayLearn more about The HR Planning Day and book your ticket: https://essentialhrplanner.co.uk/hr-planning-day/

Feeling nervous before an interview or presentation? You're not alone! Discover five strategies to tackle those jitters, from using physical techniques to soothe shaking hands to warming up your vocal cords for a confident delivery. Learn how mindfulness exercises can clear racing thoughts and enhance focus. Plus, you'll get tips like holding a cold bottle of water to manage blushing or sweating. It's all about turning anxiety into confidence!

If you want to change career to work in HR, this episode of HR Coffee Time is here to help. Learn from 3 HR professionals who all made the switch from different careers into the world of HR. Charlotte Treverton-Jones, Daniel Moczynski, Natalie Saunders and Rachel White, share their experience and tips for making a successful change. They also talk about the plus points and challenges they’ve encountered since settling into their HR careers.Key Points From This Episode[02:01] HR Business Partner, Charlotte Treverton-Jones explains how she changed career to work in HR[05:39] Charlotte shares the positive aspects of working within HR as well as the challenges she has faced[07:58] Charlotte’s advice for anyone thinking of changing their career to work in HR[09:22] Employee Engagement Advisor, Daniel Moczynski shares his career change story[12:50] How networking has helped Daniel with his HR careerHow to use LinkedIn effectively: Power up your LinkedIn profile – Fay’s online course[14:43] Daniel’s opinion on the positives and challenges of a career in HR[16:37] Daniel’s advice for anyone thinking of changing their career to work in HR[24:20] Creator of HR consultancy firm ‘Morpho Advisory’, Natalie Saunders shares her career change story[20:58] Natalie shares how she made the leap from employment law to HR[31:12] Natalie’s advice for anyone thinking of changing their career to work in HR[24:20] HR Advisor, Rachel White shares her career change story[35:14] Rachel’s opinion on the positives and challenges of a career in HR[39:52] Rachel’s advice for anyone thinking of changing their career to work in HRUseful Links Episode 71: Changing career to work in HR – how to do it & what it’s like (part 1)Power up your LinkedIn profile – Fay’s online courseConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate & review HR Coffee Time on Apple PodcastsThe Essential HR PlannerRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Check out HR Coffee Time's sponsor!Ready to unlock the power of your people? Join over 15,000 businesses at personio.com today.Personio

If you want to change career to work in HR, this episode of HR Coffee Time is here to help. Learn from 3 HR professionals who all made the switch from different careers into the world of HR. Ruby Harrison, Josh Halstead-McGlashon and Maxine Blake share their experience and tips for making a successful change. They also talk about the plus points and challenges they’ve encountered since settling into their HR careers.Key Points From This Episode[02:32] HR Advisor, Ruby Harrison explains how she changed career to work in HR[05:38] Ruby explains the NHS graduate scheme[09:16] Ruby shares the positive aspects of working within HR as well as the challenges she has faced[11:36] Ruby’s advice for anyone thinking of changing their career to work in HRLook into the different areas of HR/specialisms of HR available (The CIPD Profession Map can help with this)[13:58] HR Business Partner, Josh Halstead-McGlashon shares his career change story[17:05] How internal mentors and peer mentors have helped Josh with his HR career[19:22] Josh’s opinion on the positives and challenges of a career in HR[22:42] Josh’s advice for anyone thinking of changing their career to work in HR[24:20] HR Business Partner & Talent Acquisition Lead, Maxine Blake shares her career change story[28:24] What Maxine enjoys most about working in HR as well as the challenges that she has faced[32:34] Other episodes focused on influencing skills:Episode 34: Influencing – how to get buy-in for your ideas at workEpisode 44: Succeeding as an HR professional – how to influence at a senior level[33:28] Maxine’s advice for anyone thinking of changing their career to work in HR Useful Links The CIPD Profession MapConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate & review HR Coffee Time on Apple PodcastsThe Essential HR PlannerRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Check out HR Coffee Time's sponsor!Ready to unlock the power of your people? Join over 15,000 businesses at personio.com today.PersonioThe HR Planning DayLearn more about The HR Planning Day and book your ticket: https://essentialhrplanner.co.uk/hr-planning-day/

Career coach Fay Wallis is joined by HR Consultant Devon Lovell, who shares his personal experience of being diagnosed with Tourette’s Syndrome. Devon talks through his journey to diagnosis, the strengths and struggles his neurodiversity brings and gives advice to anyone who thinks they may be neurodiverse, or who wants to support their neurodiverse colleagues.Key Points From This Episode[00:03] Fay thanks a listener for sharing an episode on LinkedIn during the week: Episode 67: How to get on top of email overwhelm when you’re in a busy HR role[00:48] This is the fourth episode of HR Coffee Time that focuses on neurodiversity. The first three are:Episode 24: Understanding & supporting neurodiversity at work, with Melanie FrancisEpisode 59: ADHD– a personal story of the strengths, struggles & strategies that help, with Julie WhiteEpisode 68: Real life insights into understanding & supporting autism in the workplace, with Cybill Watkins[03:18] An introduction to Devon[03:39] Devon shares his journey of getting a Tourette Syndrome diagnosis[06:04] There’s an 85% chance you will also receive a diagnosis for OCD or ASD if you have Tourette Syndrome[08:31] There doesn’t seem to be the same level of awareness and information available about Tourette Syndrome as other neurodiverse conditions[10:31] Devon explains the different ways that Tourette’s can manifest[12:13] Devon shares his strengths his neurodiversity brings, including resilience, being observant, hyper-focused and good at planning ahead[16:05] The emotional and physical struggles that Tourette Syndrome brings for Devon[19:01] Struggles and strategies that help at work[21:28] Devon explains the many ways his employer has been supportive[24:58] Devon’s advice to anyone working in HR who is wondering if they are neurodiverse[25:58] Devon’s advice to anyone working in HR who wants to be supporting anyone in the workplace who is neurodiverse[31:09] Devon shares his book recommendation: Four Thousand Weeks by Oliver Burkeman(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)Useful Links Tourette’s ActionConnect with Fay on LinkedInThe Bright Sky Career Coaching websiteVideo: how to rate & review HR Coffee Time on Apple PodcastsThe Essential HR Planner Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.Mentioned in this episode:Check out HR Coffee Time's sponsor!Ready to unlock the power of your people? Join over 15,000 businesses at personio.com today.Personio