The Startup Playbook Podcast

The Startup Playbook PodcastInsights and lessons from the world's best entrepreneurs and investors Twitter Facebook YouTube Instagram Ep140 – Kate Kendall (Founder – Atto & Indie Labs) on power dynamics, advisors & community February 25, 2021 rohitbhargava Podcast My guest for Ep140 of The Startup Playbook Podcast was the Founder of Atto and Indie Labs, Kate Kendall. Kate is one of the pioneers of the Indie movement, supporting alternative approaches to building companies focused on profits rather than fundraising. She is the Founder of Atto, an accelerator and micro fund for female founders that champions the no-code movement and also runs IndieConf, an alternative conference built for those building profitable tech startups  Prior to this, she founded The Fetch, a curated reading list and discovery platform for professional events for several years before shutting the community down to focus on her next startup, CloudPeeps which continues to operate today. We discussed a range of topics in this interview including: 5.52 – How to leverage power dynamics to building effective communities19.23 – Kate’s decision to walk away from a Series A funding round to focus on building the Indie way34.08 – How to build global community movement through decentralised community models53.20 – How to set up advisory boards and advisory board agreements& much more! Links mentioned Kate’s Businesses The FetchCloudPeepsAtto Indie LabsIndie Conf Community Management Systems Circle.soMighty NetworksReddit  Centralised/Decentralised communities Ted TedX People  Jason LemkinCasey Fenton – CouchsurfingCasey Fenton (Founder of Couchsurfing) Podcast – Ep097 on Hacking your ego Mike Cannon-Brookes – Atlassian  Advisors  Joel Gascoigne – Buffer Ligaya Tichy – Yelp & Airbnb David Bill – CoTweet Maren Kate Donovan – Zirtual Special Thanks: Special thanks to Kat Loughrey for her help with research for this interview ? Feedback/connect/say hello: Rohit@startupplaybook.co@RohitBhargava7 (Twitter)/rohbhargava (LinkedIn)@rohit_bhargava (Instagram)My Youtube Channel Credits: Music: Joakim Karud – Dreams Other channels: Don’t have iTunes? The podcast is also available on Spotify, Soundcloud & Stitcher Audio Player. https://traffic.libsyn.com/secure/startupplaybook/Ep140_-_Kate_Kendall_Founder_-_Atto__Indie_Labs_on_power_dynamics_advisors_and_community.mp3Podcast: Play in new window | Download | EmbedSubscribe: RSS admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Copyright © 2015 - Live Composer The post Ep140 – Kate Kendall (Founder – Atto & Indie Labs) on power dynamics, advisors & community appeared first on Startup Playbook.

The Startup Playbook PodcastInsights and lessons from the world's best entrepreneurs and investors Twitter Facebook YouTube Instagram Ep139 – Mahesh Muralidhar (CEO – NZ ScaleUp) on creating a winning culture February 18, 2021 rohitbhargava Podcast My guest for Ep139 of The Startup Playbook Podcast was Mahesh Muralidhar. Mahesh is one of the leading people & culture operators in the region. In 2015, he joined Canva as employee number 25 as their Head of People Operations, helping to turn Canva into one of the best rated places to work. Her then went on to join Airtasker as their VP of People Operations. In 2020 he joined Simply Wall St. as a contracted COO, helping to setup their leadership team as they grew from 12 to 32 team members. He is now a mentor and investor at Startmate and is the CEO of NZ Scaleup, a not for profit that is focused on accelerating NZ and Australian startups and scaleups. We dived into all things people and culture in this episode including: How founders can attract and retain the best talent with limited resourcesHow to scale 1:1 relationshipsThe importance of creating a winning cultureHow to provide effective feedback& much more! Show notes: Special Thanks: Special thanks to Al Bentley and Tristan Martin for their help with research for this interview! ? Feedback/connect/say hello: Rohit@startupplaybook.co@RohitBhargava7 (Twitter)/rohbhargava (LinkedIn)@rohit_bhargava (Instagram)My Youtube Channel Credits: Music: Joakim Karud – Dreams Other channels: Don’t have iTunes? The podcast is also available on Spotify, Soundcloud & Stitcher Audio Player. https://traffic.libsyn.com/secure/startupplaybook/Ep139_-_Mahesh_Muralidhar_CEO_-_NZ_ScaleUp_on_creating_a_winning_culture.mp3Podcast: Play in new window | Download | EmbedSubscribe: RSS admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Copyright © 2015 - Live Composer The post Ep139 – Mahesh Muralidhar (CEO – NZ ScaleUp) on creating a winning culture appeared first on Startup Playbook.

The Startup Playbook PodcastInsights and lessons from the world's best entrepreneurs and investors Twitter Facebook YouTube Instagram Ep138 – Hugh Stephens (Founder – Galileo VC) on constraints, pricing dynamics & fundraising February 11, 2021 rohitbhargava Podcast My guest for Ep138 of The Startup Playbook Podcast is the Founder of Sked Social and Galileo Ventures, Hugh Stephens. Hugh founded Sked Social as a solo founder in 2013. The product is now used by over 10,000 companies worldwide and generates millions of dollars in revenue each year, all without taking any external capital. Alongside Sked Social, he is also the Founder & General Partner at Galileo Ventures, a $10M venture capital firm and growth accelerator program that alongside investing $200,000 in early stage startups, also provides 12 months of practical support, 1:1 coaching and much more. We covered a range of topics in this interview including: Using constraints to your advantageA deep dive on pricing strategiesHow to decide whether to bootstrap or raise capital for your startup Lifting the lid on the challenges in raising a fund& much more! Special Thanks: Special thanks to James Alexander and Nathan Murphy for their help with research for this interview!  Feedback/connect/say hello: Rohit@startupplaybook.co@RohitBhargava7 (Twitter)/rohbhargava (LinkedIn)@rohit_bhargava (Instagram)My Youtube Channel Credits: Music: Joakim Karud – Dreams Other channels: Don’t have iTunes? The podcast is also available on Spotify, Soundcloud & Stitcher Audio Player. https://traffic.libsyn.com/secure/startupplaybook/Ep138_-_Hugh_Stephens_Founder_-_Galileo_VC_on_constraints_pricing_dynamics_and_fundraising.mp3Podcast: Play in new window | Download | EmbedSubscribe: RSS admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Copyright © 2015 - Live Composer The post Ep138 – Hugh Stephens (Founder – Galileo VC) on constraints, pricing dynamics & fundraising appeared first on Startup Playbook.

The Startup Playbook PodcastInsights and lessons from the world's best entrepreneurs and investors Twitter Facebook YouTube Instagram Ep137 – Matt Allen (CEO – Tractor Ventures) on believers, secondaries & confidence capital January 28, 2021 rohitbhargava Podcast I’m delighted to be kicking off 2021 by bringing back one of our most popular guests to date, Matt Allen for Ep137 of The Startup Playbook Podcast. Matt Allen is one of Australia’s most active and successful angel investors, being amongst the first checks in leading Australian startups such as Buildkite and Practice Ignition, both of which have featured on this podcast previously! He is now the CEO of Tractor Ventures, which is a revenue based investment fund, providing alternative sources and options to founders looking to access capital to unlock growth or create their own safety net through secondary offerings. We dived in deep on this interview and covered a range of topics including: His approach to building a portfolioWhen founders should consider “hitting save” by offering secondariesWhy selling equity can be extremely costly for foundersHow to balance having too much or too little egoWhy founders need confidence capital& much more! Full interview below! Show notes: How to attract technical co-founders with Matt Allen (Startup Playbook Ep028)Niki ScevakGlenn GillenSilver bullets and culture with Glenn Gillen (Startup Playbook Ep047)Noelle Smit (Co-founder @ Teamgage)Scott Thomas (Co-founder @ Creatively Squared)Keith Pitt (Co-founder @ Buildkite)Lachlan Donald (Co-founder @ Buildkite)Equity over ego with Lachlan Donald (Startup Playbook Ep127)BuildkiteTiming, feedback and bootstrapping with DHH (Startup Playbook Ep119)Tractor VenturesMatt Allen (Twitter) Special Thanks: Special thanks to Noelle Smit, Scott Thomas and Keith Pitt for their help with research for this interview! ? Feedback/connect/say hello: Rohit@startupplaybook.co@RohitBhargava7 (Twitter)/rohbhargava (LinkedIn)@rohit_bhargava (Instagram)My Youtube Channel Credits: Music: Joakim Karud – Dreams Other channels: Don’t have iTunes? The podcast is also available on Spotify, Soundcloud & Stitcher Audio Player. https://traffic.libsyn.com/secure/startupplaybook/Ep137_-_Matt_Allen_CEO_-_Tractor_Ventures_on_believers_secondaries__confidence_capital.mp3Podcast: Play in new window | Download | EmbedSubscribe: RSS admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Copyright © 2015 - Live Composer The post Ep137 – Matt Allen (CEO – Tractor Ventures) on believers, secondaries & confidence capital appeared first on Startup Playbook.

The Startup Playbook PodcastInsights and lessons from the world's best entrepreneurs and investors Twitter Facebook YouTube Instagram Ep136 – Manuri Gunawardena (Founder & CEO – HealthMatch) on setting your North Star December 10, 2020 rohitbhargava Podcast My guest for Ep136 of The Startup Playbook Podcast was the Founder & CEO of HealthMatch, Manuri Gunawardena. Manuri launched HealthMatch in 2017 after witnessing first hand the challenges of patients looking to gain access to clinical trials. In her final years of medical school, she worked in neuro-oncology research particularly focussed on Glioblastoma multiforme (GBM) tumours, an incurable and aggressive form of brain cancer. Through her experience she saw first hand how difficult it was for researchers to find appropriate patients and how reliant patients were on their doctors to have the knowledge for cures. That’s where HealthMatch was born from – a passion to empower patients to not only understand their treatment options, but to gain access too. Since launching in 2017 the business has gone through incredible growth, particularly this year where they have grown from a team of 5 to 20 and from 8,000 users at the end of May to over 80,000 users by the end of the year. As Manuri also announced on this podcast, HealthMatch raised $18M in Series B funding led by Square Peg Capital, taking their total funding to date to $25M. We covered a range of topics in this interview including: Importance of building credibility through domain expertise, particularly for non-tech foundersThe importance of having a clear north star missionWhy and how Manuri looks for “horsepower” during the hiring processHow to get buy-in from enterprises and investors through effective storytelling& much more! Full interview below! Show notes: HealthMatchHealthMatch Pitch at Startup Battlefield Australia (2017)TechCrunch Startup Battlefield Australia (2017)Zero to one: Notes on startups, or how to build the future – Peter Thiel (book)The Hard Thing About Hard Things: Building a business when there are no easy answers – Ben Horowitz (book)Julia WellsMarisa WarrenMelanie Perkins Anton BorzovAndreesen HorowitzAlister ColemanTempus PartnersPaul BassatPaul Bassat Podcast (Startup Playbook Ep024)Square Peg Capital Simon Griffiths Podcast (Startup Playbook Ep120)Why we sleep: Unlocking the power of sleep and dreams – Matthew Walker (book)Kaushik Sen Kaushik Sen Podcast (Startup Playbook Ep020) Tony HoltLucy TurnbullRoche AustraliaHealthMatch careers page Special Thanks: Special thanks to Paul Bassat and Alister Coleman for their help with research for this interview! Feedback/connect/say hello: Rohit@startupplaybook.co@RohitBhargava7 (Twitter)/rohbhargava (LinkedIn)@rohit_bhargava (Instagram)My Youtube Channel Credits: Music: Joakim Karud – Dreams Other channels: Don’t have iTunes? The podcast is also available on Spotify, Soundcloud & Stitcher Audio Player. https://traffic.libsyn.com/secure/startupplaybook/Ep136_-_Manuri_Gunawardena_Founder__CEO_-_HealthMatch_on_setting_your_north_star.mp3Podcast: Play in new window | Download | EmbedSubscribe: RSS admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Copyright © 2015 - Live Composer The post Ep136 – Manuri Gunawardena (Founder & CEO – HealthMatch) on setting your North Star appeared first on Startup Playbook.

The Startup Playbook PodcastInsights and lessons from the world's best entrepreneurs and investors Twitter Facebook YouTube Instagram Ep135 – Gabby Leibovich (Co-founder – The Catch Group) on culture, leadership & kissing frogs December 3, 2020 rohitbhargava Podcast My guest for Ep135 of The Startup Playbook Podcast was Gabby Leibovich, Co-founder of The Catch Group. Gabby and his brother Hezi are two of Australia’s leading e-commerce entrepreneurs. In October 2006, they launched Catch of the Day, a website that provided an exclusive deal on it’s platform everyday. By 2010 it had become Australia’s most visited online shopping site. In August 2019, Catch was sold to Wesfarmers for $230M. Alongside Catch, they also launched Scoopon in 2010 which was acquired by the Lux Group in 2017 and after launching EatNow in 2012 and merging with Menulog in early 2015, they were then acquired by Uk based Just Eat for a whopping $855M just a few short months later. Many of the stories and lessons behind these businesses was documented in Gabby and Hezi’s new book Catch of the decade…This book been one of my favourite reads this year! In this interview we discussed some of the themes mentioned in the book including : Building culture that attracts and retains talentThe story behind Scoopon’s decision to offer $1M in refunds after an airline went bankruptBalancing trade-offs when making key decisions as a leaderHow 1+1=3 with the right partners(and my personal favourite) chatting about all things Liverpool FC and how you can stop “kissing frogs” by having great leadership& much more! Full interview below! Show notes: Catch of the decade (book)Hezi Leibovich (Co-founder of The Catch Group)catch.com.auWesfarmers acquisition of CatchScooponGrocery RunMumgoLuxury EscapesEatNow and Menulog mergerJust Eat acquisition of MenulogYoutube video of Gabby’s weddingAdir ShiffmanAdir Shiffman Podcast ( Startup Playbook Ep012)Vijay Bala (First hire at Catch)Ferry Satio (First programmer at Catch)AirAustralia collapseDavid Shein Podcast (Startup Playboo Ep133)Nick Molnar (Co-founder & Co-CEO at Afterpay)Anthony Eisen (Co-founder & Co-CEO at Afterpay)VinomofoJustin Dry Podcast (Startup Playbook Ep003)Pumpkin Patch acquisition by Catch GroupAdam Schwab (Co-founder of Luxury Escapes)Jeremy Same (Co-founder of Luxury Escapes)Paul Greenberg (Co-founder of Deals Direct)Ruslan Kogan (Founder & CEO of Kogan) Special Thanks: Special thanks to Adir Shiffman and Guy Polak for their help with research for this interview ? . Next interview: Join our next live podcast interview with Manuri Gunawardena, the Founder & CEO of HealthMatch.Date: 8th December 2020Time: 8-9am (AEDT)Registration link: https://tinyurl.com/Ep136Manuri Feedback/connect/say hello: Rohit@startupplaybook.co@RohitBhargava7 (Twitter)/rohbhargava (LinkedIn)@rohit_bhargava (Instagram)My Youtube Channel Credits: Music: Joakim Karud – Dreams Other channels: Don’t have iTunes? The podcast is also available on Spotify, Soundcloud & Stitcher Audio Player. https://traffic.libsyn.com/secure/startupplaybook/Ep135_-_Gabby_Leibovich_Co-Founder_-_The_Catch_Group_on_culture_leadership__kissing_frogs.mp3Podcast: Play in new window | Download | EmbedSubscribe: RSS admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Copyright © 2015 - Live Composer The post Ep135 – Gabby Leibovich (Co-founder – The Catch Group) on culture, leadership & kissing frogs appeared first on Startup Playbook.

The Startup Playbook PodcastInsights and lessons from the world's best entrepreneurs and investors Twitter Facebook YouTube Instagram Ep134 – Jason Wilby (Co-founder & Co-CEO – Open) on risk, purpose and shared values November 26, 2020 rohitbhargava Podcast My guest for Ep134 of The Startup Playbook Podcast was the Co-founder & Co-CEO of Open and Huddle Insurance, Jason Wilby. In 2016, Jason and his Co-founder, Jonathan Buck, launched Huddle, Open’s Direct-to-Consumer (DTC) brand which is now Australia’s most popular tech-driven Insurance company. The tech developed through Huddle is now the foundation for Open’s B2B solution, an AI powered platform that makes financial services open, less costly and more reliable for consumers. To date, Open has raised $24M including a $3.1M Series A extension round led by AirTree. We covered a range of topics in this interview including: Balancing and managing risk when growing startupsHow to find and assess the right partners and investors for your businessBuilding and implementing company culture based on shared valuesOpen’s journey to raising $24M in funding& much more! Full interview below! Show notes: Jonathan Buck (Co-founder @ Open)Auxilio VenturesLouisa Mackay (Director @ Auxilio Ventures)Hollard InsuranceOpen BankingJames Cameron (Partner @ AirTree Ventures)AirTreeLachlan Brown (Growth & Comms @ Open & Huddle)Huddle InsuranceJason Wilby (Twitter)Jason Wilby (LinkedIn) Special Thanks: Special thanks to James Cameron, Louisa Mackay and Jonathan Buck for their help with research for this interview ? . Feedback/connect/say hello: Rohit@startupplaybook.co@RohitBhargava7 (Twitter)/rohbhargava (LinkedIn)@rohit_bhargava (Instagram)My Youtube Channel Credits: Music: Joakim Karud – Dreams Other channels: Don’t have iTunes? The podcast is also available on Spotify, Soundcloud & Stitcher Audio Player. https://traffic.libsyn.com/secure/startupplaybook/Ep134_-_Jason_Wilby_Co-founder__Co-CEO_-_Open_on_risk_purpose_and_shared_values.mp3Podcast: Play in new window | Download | EmbedSubscribe: RSS admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Copyright © 2015 - Live Composer The post Ep134 – Jason Wilby (Co-founder & Co-CEO – Open) on risk, purpose and shared values appeared first on Startup Playbook.

The Startup Playbook PodcastInsights and lessons from the world's best entrepreneurs and investors Twitter Facebook YouTube Instagram Ep133 – David Shein (GP – Our Innovation Fund) on legendary customer service November 12, 2020 rohitbhargava Podcast My guest for Ep133 of The Startup Playbook Podcast was the Co-founder & General Partner of Our Innovation Fund, David Shein. In 1986, David launched Com Tech, just 9 months after moving to Australia from South Africa. Fast forward 14 years and the company grew to 1,400 staff across Australia and revenues of $700M before eventually being acquired by Dimension Data for $1B. Since then, David has transitioned into becoming an investor and mentor to a number of startups, many of which have been successfully exited. These include Zipmoney, CalReply, Latam Autos, Pocketbook, Centric Wealth, BlueFire, BizCover, MacromatiX and Holly Connects. He is currently the Co-founder & General Partner of Our Innovation Fund, a $125M early stage venture capital fund that invests in exciting Australian startups. We covered a range of topics in this interview including: Building and scaling a company culture through trust, respect and storytellingCom Tech’s infamous approach of legendary customer service that helped beat out it’s competitorsWhat David looks for as an investor& much more! Full interview below! Show notes: Nathan CherNo Rules Rules (book) – Reed Hastings & Erin MeyerSteve NolaArianna Huffington – “No more brilliant jerks”Holly ConnectsLance BerksBare CremationsClear DynamicsSteve Vamosa16z Podcast: Designing a Culture of Reinvention with Ben Horowitz & Reed HastingsThe Hard thing about Hard things (book) – Ben HorowitzJohn Chambers (Cisco)VoiceGenie TechnologiesRangeMeNicky Jackson Special Thanks: Special thanks to Ross Cochrane, Nathan Cher, Steve Nola and Lance Berks who helped with research for this interview ? . Next interview: Join our next live podcast interview with the Co-founder & Co-CEO of Open AI & Huddle, Jason WilbyDate: 24th November 2020Time: 8-9am (AEDT)Registration link: https://tinyurl.com/ep134Open Feedback/connect/say hello: Rohit@startupplaybook.co@RohitBhargava7 (Twitter)/rohbhargava (LinkedIn)@rohit_bhargava (Instagram)My Youtube Channel Credits: Music: Joakim Karud – Dreams Other channels: Don’t have iTunes? The podcast is also available on Spotify, Soundcloud & Stitcher Audio Player. https://traffic.libsyn.com/secure/startupplaybook/Ep133_-_David_Shein_Co-founder__GP_-_Our_Innovation_Fund_on_legendary_customer_service.mp3Podcast: Play in new window | Download | EmbedSubscribe: RSS admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Copyright © 2015 - Live Composer The post Ep133 – David Shein (GP – Our Innovation Fund) on legendary customer service appeared first on Startup Playbook.

The Startup Playbook PodcastInsights and lessons from the world's best entrepreneurs and investors Twitter Facebook YouTube Instagram Ep132 – Guy Pearson (Founder & CEO – Practice Ignition) on vision, storytelling & ecosystems October 29, 2020 rohitbhargava Podcast My guest for Ep132 of The Startup Playbook Podcast was the Founder & CEO of Practice Ignition, Guy Pearson. Guy has helped to transform the accounting industry, initially with Interactive Accounting which launched in 2009 as one of Australia’s first cloud-based accounting firms. He went on to launch 5 businesses between the ages of 25 and 28, the last one being Practice Ignition. Practice Ignition has become one of the leading companies in it’s space with over 120 staff around the world and to date having raised $35M including a $26M Series B round of funding led by Tiger Global Management. Alongside his role at Practice Ignition, Guy is also an active angel investor and has been invested in over 20 startups since 2013. We covered a range of topics in this interview including: Building for customers of the futureThe key aspects of effective storytelling for foundersHow Practice Ignition and Interactive Accounting grew through ecosystem partnershipsWhy Practice Ignition went global from day 1, by expanding to 4 countries and 4 offices with just 7 staff!Guy’s fundraising experience in raising $35M and what he looks for when he angel invests& much more! Show notes: 4 Pines beerNicholas Muldoon (Co-CEO @ EasyAgile)Gareth Bryant (Director @ Interactive Accounting)Interactive AccountingPractice IgnitionXeroSelf managed super fundsMatt Allen Podcast (Startup Playbook Ep028)Matt Allen (Angel Investor @ Practice Ignition)David New (Head of APAC @ Practice Ignition)Receipt BankAirbnb deckLinkedIn Series B pitch deckMichael Wood (Founder @ Receipt Bank)Mikkel Svane (Co-founder & CEO @ Zendesk)Holly Cardew Podcast (Startup Playbook Ep128)Craig Winkler (Co-founder @ MYOB)Adrian Di Marco (Founder of TechnologyOne) Special Thanks: Special thanks to David New and Gareth Bryant for their help with research for this interview. Also a big thank you to Matt Allen for the intro to help make this interview happen! Next interview: Join our next live podcast interview with David Shein, the Co-founder & General Partner of Our Innovation Fund.Date: 10th November 2020Time: 8-9am (AEDT)Registration link: https://tinyurl.com/ep133DavidShein Feedback/connect/say hello: Rohit@startupplaybook.co@RohitBhargava7 (Twitter)/rohbhargava (LinkedIn)@rohit_bhargava (Instagram)My Youtube Channel Credits: Music: Joakim Karud – Dreams Other channels: Don’t have iTunes? The podcast is also available on Spotify, Soundcloud & Stitcher Audio Player. https://traffic.libsyn.com/secure/startupplaybook/Ep132_-_Guy_Pearson_Founder__CEO_-_Practice_Ignition_on_vision_storytelling__ecosystems.mp3Podcast: Play in new window | Download | EmbedSubscribe: RSS admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Copyright © 2015 - Live Composer The post Ep132 – Guy Pearson (Founder & CEO – Practice Ignition) on vision, storytelling & ecosystems appeared first on Startup Playbook.

The Startup Playbook PodcastInsights and lessons from the world's best entrepreneurs and investors Twitter Facebook YouTube Instagram Ep131 – Domm Holland (Co-founder & CEO – Fast) on networks, transparency & focus October 22, 2020 rohitbhargava Podcast My guest for Ep131 of The Startup Playbook Podcast was the Co-founder & CEO of Fast, Domm Holland. Domm was previously the Founder & CEO of on-demand towing platform, Tow that processed more than $50M in transactions. During his tenure there, Domm was awarded the top spot on the Deloitte Tech Fast 50 and recognized as the Brisbane Young Entrepreneur of the Year. He is now the Co-founder & CEO of Fast, the world’s fastest online login and checkout platform. Despite only being founded 18 months ago, Fast has grown rapidly, growing from a team of 2 to over 65 and raising $22.5M in funding led by Stripe with further participation from Index Ventures and Susa ventures. We covered a range of topics in this interview including: The importance of building organic relationshipsWhy Fast prescribes to “building out loud”Why Fast ignored all inbound leads to focus on building their outbound sales strategyThe key traits you should look for when making your first hire in a new business segment& much more! Full interview below! Show notes: Product HuntFastESTA visaAllison Barr Allen (Co-founder & COO @ Fast)Allison’s frictionless finance thesisJan Hammer (Investor @ Index Ventures)Brian Sugar (Founder @ Pop sugar)Nick Molnar (Co-founder & CEO @ Afterpay)StripeTim Doyle podcast interview (Startup Playbook Ep123)bigcommerce.com/DM/fastfast.cotwitter.com/fasttwitter.com/Domm Next interview: Join our next live podcast interview with Guy Pearson, the Founder & CEO of Practice Ignition.Date: 27th October 2020Time: 8-9am (AEDT)Registration link: https://tinyurl.com/Ep132Guy Feedback/connect/say hello: Rohit@startupplaybook.co@RohitBhargava7 (Twitter)/rohbhargava (LinkedIn)@rohit_bhargava (Instagram)My Youtube Channel Credits: Music: Joakim Karud – Dreams Other channels: Don’t have iTunes? The podcast is also available on Spotify, Soundcloud & Stitcher Audio Player. https://traffic.libsyn.com/secure/startupplaybook/Ep131_-_Domm_Holland_Co-founder__CEO_-_Fast_on_networks_transparency__focus.mp3Podcast: Play in new window | Download | EmbedSubscribe: RSS admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat admin January 1, 2014 Reply Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Copyright © 2015 - Live Composer The post Ep131 – Domm Holland (Co-founder & CEO – Fast) on networks, transparency & focus appeared first on Startup Playbook.